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Xperia Saray Beach Hotel - All Inclusive

4.0 star property
On private beach with outdoor pool, near Kleopatra Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Xperia Saray Beach Hotel - All Inclusive

Private beach, free beach shuttle, sun-loungers, beach umbrellas
Front of property
Lobby
Exterior
Xperian Deluxe Loft | Living area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Spa
  • Room service
The price is NZ$136
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
Saray Mah Ataturk Cad, No.151, Alanya, Antalya, 07400
  • Kleopatra Beach
    3 min walk
  • Alanya Aquapark
    10 min walk
  • Alanya Culture Center
    11 min walk
  • Gazipasa (GZP-Gazipasa - Alanya)
    47 min drive

Room options

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, free minibar items

Standard Double Room

Highlights

Balcony
Garden
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Egyptian cotton sheets, premium bedding, free minibar items

Economy Double Room

Highlights

Garden
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Minibar (some free items)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Xperian Club Suite

Egyptian cotton sheets, premium bedding, free minibar items

Xperian Club Suite

Highlights

Balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Economy Triple Room

Economy Triple Room

Economy Triple Room

Highlights

Garden
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Minibar (some free items)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Economy Single Room

Egyptian cotton sheets, premium bedding, free minibar items

Economy Single Room

Highlights

Garden
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Minibar (some free items)
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Xperian Deluxe Loft

Xperian Deluxe Loft

Xperian Deluxe Loft

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 110 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room

Egyptian cotton sheets, premium bedding, free minibar items

Standard Single Room

Highlights

Balcony
Garden
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Xperian Executive Room

Xperian Executive Room

Xperian Executive Room

Highlights

Balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 36.4 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Alanya

An all-inclusive stay in the heart of Alanya awaits you at Xperia Saray Beach Hotel - All Inclusive. Within steps you'll find Palmiye Hotel plajı and Kleopatra Beach within a short 5-minute stroll. Highlights at this beachfront property include 3 bars/lounges, a full-service spa and a private beach. .A relaxing day at xperia spa center can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and hydrotherapy. The property's own beach bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, Turkish bath/hammam, sauna and kids' swimming pool. Business amenities include a meeting room and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free parking nearby, along with the convenience of a free beach shuttle. .Sights within a 10-minute walk of this 4-property class Alanya City Center property include Alanya Cable Car - Damlatas Station and Alanya Aquapark.

What's nearby

  • Kleopatra Beach - 3 min walk
  • Alanya Aquapark - 10 min walk
  • Alanya Culture Center - 11 min walk
  • Damlatas Caves - 4 min drive
  • Alanya Castle - 8 min drive

Getting around

  • Gazipasa (GZP-Gazipasa - Alanya) - 47 min drive

Restaurants

  • ‪Yemen Kahvesi - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Loft Beach Lounge Cafe - ‬2 min walk
  • ‪Green Beach Restaurant - ‬2 min walk
  • ‪The Irish Pub - ‬2 min walk

About this property

Xperia Saray Beach Hotel - All Inclusive

On private beach with outdoor pool, near Kleopatra Beach
Xperia Saray Beach Hotel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. You'll be playing in the surf in no time with a free ride on the property's complimentary beach shuttle. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Xperia Saray Beach Hotel - All Inclusive such as an outdoor pool and a children's pool.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a garden and a terrace.

Smoking is allowed in designated areas at this 4-star Alanya property.

  • 70 guestrooms or units
  • 6 levels
  • 3 bars or lounges
  • Built in 1999
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
  • Bar by the pool
  • Dining venue
Xperia Saray Beach Hotel - All Inclusive offers 70 accommodations with minibars (stocked with some free items) and espresso makers. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 52-cm LCD televisions come with premium satellite channels.

Bathrooms include baths or showers with a rainfall showerhead, slippers, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Xperia spa center has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 7 years old are not allowed in the spa.

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Return airport shuttle (surcharge) from 8:00 AM to 5:00 PM on request
  • Free beach shuttle
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beach Restaurant
  • Golden Horn

Things to do

  • Beach volleyball
  • Beach yoga
  • Bingo
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-cm LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Xperia Saray Beach Hotel - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 300 per person (one-way)
  • Airport shuttle fee per child: TRY 300 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: TRY 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Saray Beach
Hotel Xperia
Saray Beach Hotel
Xperia Hotel
Xperia Saray
Xperia Saray Beach
Xperia Saray Beach Alanya
Xperia Saray Beach Hotel Alanya
Xperia Saray Hotel
Xperia Saray Beach Hotel All Inclusive
Xperia Saray Beach All Inclusive Alanya
Xperia Saray Beach All Inclusive
Xperia Saray Beach Hotel All Inclusive Alanya
Xperia Saray Beach Hotel All Inclusive
Xperia Saray Beach All Inclusive Alanya
Xperia Saray Beach All Inclusive
All-inclusive property Xperia Saray Beach Hotel - All Inclusive
Xperia Saray Beach Hotel - All Inclusive Alanya
Xperia Saray Beach Hotel
Xperia Saray Inclusive Alanya
Xperia Saray Inclusive Alanya
Xperia Saray Beach Hotel All Inclusive
Xperia Saray Beach Hotel - All Inclusive Alanya
Xperia Saray Beach Hotel - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Xperia Saray Beach Hotel - All Inclusive?

Xperia Saray Beach Hotel - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Xperia Saray Beach Hotel - All Inclusive?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Xperia Saray Beach Hotel - All Inclusive on 23 Dec 2024 start from NZ$135.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Xperia Saray Beach Hotel - All Inclusive?

Yep, Xperia Saray Beach Hotel - All Inclusive is a short 3-minute walk from Kleopatra Beach. Fun beach activities include yoga, volleyball and snorkelling.

Is there a spa on site at Xperia Saray Beach Hotel - All Inclusive?

Yep, xperia spa center is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Xperia Saray Beach Hotel - All Inclusive have a pool?

Xperia Saray Beach Hotel - All Inclusive has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 7:00 PM (Seasonal outdoor pool open from January to December).

Does Xperia Saray Beach Hotel - All Inclusive have a waterslide?

No, there is no waterslide at Xperia Saray Beach Hotel - All Inclusive, but Alanya Aquapark is a short 10-minute walk away.

What luxury perks are available at Xperia Saray Beach Hotel - All Inclusive?

Xperia Saray Beach Hotel - All Inclusive features a private beach, a full-service spa and an outdoor pool. All guestrooms come with premium bedding, late-night room service and private yards.

What makes Xperia Saray Beach Hotel - All Inclusive a romantic place to stay?

A hot tub and beachfront dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Xperia Saray Beach Hotel - All Inclusive.

Is there a free airport shuttle available at Xperia Saray Beach Hotel - All Inclusive?

No, but there's an airport shuttle that runs from 8:00 AM - 5:00 PM on request for a fee.

Is there a bar or restaurant at Xperia Saray Beach Hotel - All Inclusive?

Yep, they've got a beach bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Xperia Saray Beach Hotel - All Inclusive?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Xperia Saray Beach Hotel - All Inclusive?

No, pets and service animals are not allowed.

Xperia Saray Beach Hotel - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 106 out of 251 reviews" "
Rating 8 - Good. 84 out of 251 reviews" "
Rating 6 - Okay. 33 out of 251 reviews" "
Rating 4 - Poor. 16 out of 251 reviews" "
Rating 2 - Terrible. 12 out of 251 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jul 2024

10/10 Excellent

Liubov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Beatrice

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was very small and very noisy plumbing kept us awake all night!
Stayed 1 night in Feb 2024

6/10 Okay

monika

This is 4 stars hotel but the food is not great there’s no much choices to choose I would not recommended to families with children this hotel is mostly for single or couples I stay here for 3 nights but the housekeeper did not show up at all no putting any extra toilet paper or changing the towel bit disappointed
Stayed 2 nights in Feb 2024

10/10 Excellent

Raushan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, nice territory, meaning in such a small area they have managed to have everything...very fun animation, nice and clean rooms, for this price everything was good
Stayed 4 nights in Oct 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go too hotel when travelling up the Mediterranean coast. 4th visit and has never changed. The staff are amazing, very helpful and accomadating. Artur at the front desk has been there for over 10 years and is an asset to Xperia. Location is the best, private beach is the best beach i have been to along the coast. Dining options there is so many and the dining staff are the best. Had a Balinese massage whilst at hotel and these ladies are bettwr than any massage we had in Bali. 10/10 for this property. Recommend without hesitation. This place has it all. Thankyou Artur and Xperia Hotel for the best experience. After 17 days on the road you were the best hotel we stayed in.
Stayed 1 night in Sep 2023

6/10 Okay

Margaret

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The pros: right on the beach. Lots of lounge chairs. Good food options for people with no food allergies. The cons: despite having reserved an upgraded room, we only received it two days into our four day stay. Really loud music every night from the hotel’s stage, staring around 9PM and going till midnight. Also, my food allergies were not being observed. I got really sick on my second meal there despite confirming my food allergies with the staff. Many staff did not speak any English, and even though I had printed out my allergies in Turkish, no one seemed to know about them or care much.
Stayed 4 nights in Oct 2022

6/10 Okay

Mohamed

Travelled with family
Family
Reserved sea view suite but when checking in they gave me only two standard room as the main office made double booking for my suite and there was no suite available.
Stayed 1 night in Oct 2022

8/10 Good

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like to listen loud music (mostly Turkish) all day and up to midnight then this hotel is definitely for you.
Stayed 4 nights in Aug 2022

6/10 Okay

Miha

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Florida

Stayed 1 night in Apr 2022

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great vacation
Very impressed with the service and food, great value, Yuns is an awesome receptionist, very generous with his time and very helpful
Stayed 2 nights in Feb 2022

8/10 Good

Eleonora

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
I would highly recommend Xperia hotel : the location is excellent. The food /allinclusive was very good. The cleanliness of the hotel and the pool and the territory of the hotel were excellent. It is exactly as it is in the pictures. The staff is friendly and helpful . The only inconvenience we felt was that one should HAVE FINISHED their breakfast, lunch or dinner BY the hours indicated in the hotel time table.
Stayed 3 nights in Nov 2021

4/10 Poor

Ibrahim

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

FLORIN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice property, good facilities, however the overall experience is just good and that is because of the staff: they didn't answer my message prior to my arrival, it was our honeymoon and I wanted to organise something special, I could see via Expedia that they read my message, check-in was awful, basic, without explaning the facilities etc, mini fridge contained 1 large bottle of water and 2 small awful juices with straws, a big joke, most of the staff couldn't speak english, but the biggest problem we had was with the attitude of some of the bar staff, no customer service at all, management is of a low level, i went to 2 of them to complain about one of the guys in the bar, they didn't apologize not even once or to say that they will take care of it, actually the next day the same staff member was even worse. Entertainment team was the best, kitchen staff was great, even dough they are back of house, they have more customer service than any other front of house member, but again sadly was anyone in that property to speak english at a conversational level. Elevator is a problem as well, just 1 elevator, and was busy all the time, posters inside are not updated. Dining area is like a canteen, cleaning staff is very noisy.
Stayed 10 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
Except couple employees they don’t know how to communicate how to service it’s was really disappointed for me
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were very happy with the absolutely gorgeous sea view from our very spacious balcony! Most of the staff were very helpful and friendly during our stay. The location is excellent with only 10 minutes walk to the cable car for Alanya Castle, as well as Damlatas caves!
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: Food is fresh and of great quality. Staff are friendly especially the reception who even helped me park my rental car in fornt of the hotel in some spots reserved for the hotel. Not so good: In room safe: it was weird that an hour before checking out to catch my flight , my safe could not be opened using my combination. i Already opend it many times during my stay. Be aware that Reception staff has override key to enter the room and can also open and override your combination in your safe. This is usually the job of someone else of the security staff. In US , you cant give one person both access. Elevator: Building has 6 floors with only ONE elevator.
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2021

10/10 Excellent

kamran

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel in Alanya.
The staff is the best asset that this hotel has. All of them worked hard to make our stay as comfortable as possible. The restaurant enforces the covid 19 regulations pretty well I noticed. The pool is kept clean and the beach is just a step away from the swimming pool. The charge of 40 TL for a safebox key in the room I found it excessive. Everywhere is free. I only found out when the box would not activate. The receptionists are not helpful probably they need more training to deal with guests issues.
Stayed 3 nights in Sep 2020

8/10 Good

Hewa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2020

4/10 Poor

Mary

Disliked: Property conditions & facilities, room comfort
Disappointing
On the surface the hotel looks very good. It was very cold no heating on. We had no hot water in our room for a shower. The food was cold.
Stayed 2 nights in Dec 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice but small hotel with friendly staff. Situated directly on Cleopatra Beach with beautiful views of Alanya Castle.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing and why I chose the hotel is that it is one of the few hotels that’s situated right on the Kleopatra beach. Otherwise I would have gone elsewhere. It was my second time in the hotel. The atmosphere could be better. Too many Russians. Most of the staff lovely people. But I’m shocked they only get 300€ per month working 10-11 hours shifts! It’s like slavery... in the future I will (continue to) use other hotels that value their staff and pay them an actual salary.
Stayed 5 nights in Oct 2019