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Peppers Beach Club and Spa - Palm Cove

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Peppers Beach Club and Spa - Palm Cove

Poolside bar
Minibar, in-room safe, iron/ironing board, WiFi
1 Bedroom Garden Penthouse | Balcony view
3 outdoor pools, pool loungers
1 Bedroom Resort | Balcony view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Housekeeping
  • Pool
  • Bar
  • Spa
  • Parking available
The price is NZ$337
includes taxes & fees
19 Jan - 20 Jan 2025

Explore the area

Map
123 Williams Esplanade, Palm Cove, QLD, 4879
  • Palm Cove Beach
    1 min walk
  • Nu Nu Restaurant
    1 min walk
  • Freshwater Station
    23 min drive
  • Cairns, QLD (CNS-Cairns Intl.)
    28 min drive

Room options

View all photos for Garden Spa

Garden Spa

Garden Spa

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Garden Penthouse

Minibar, in-room safe, iron/ironing board, WiFi

1 Bedroom Garden Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Resort

Flat-screen TV

2 Bedroom Resort

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 130 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for 3 Bedroom Resort

Minibar, in-room safe, iron/ironing board, WiFi

3 Bedroom Resort

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 140 sq m
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Double Bed OR 2 King Beds and 1 Double Bed

View all photos for 1 Bedroom Resort

Minibar, in-room safe, iron/ironing board, WiFi

1 Bedroom Resort

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Washer/dryer
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Bedroom Ocean

Minibar, in-room safe, iron/ironing board, WiFi

3 Bedroom Ocean

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 140 sq m
  • Ocean view
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Double Bed OR 2 King Beds and 1 Double Bed

View all photos for Resort Spa

Balcony view

Resort Spa

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Spa

Balcony view

Ocean Spa

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Bathrobes
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Ocean

Minibar, in-room safe, iron/ironing board, WiFi

1 Bedroom Ocean

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 95 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Pullman Palm Cove Sea Temple Resort and Spa

Pool
Hot tub
Spa
Kids pool
4.5 out of 5, Wonderful, (747)
The price is NZ$386
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Pullman Palm Cove Sea Temple Resort and Spa

About the area

Cairns

A luxury stay in Cairns awaits you at Peppers Beach Club and Spa - Palm Cove. Within steps you'll find Palm Cove Beach and Vie Spa Palm Cove within a 20-minute stroll. Highlights at this beachfront hotel include 3 outdoor swimming pools, a full-service spa and a restaurant. .A relaxing visit to Exclusive Spa can include hot stone massages, prenatal massages, aromatherapy and hydrotherapy along with access to the mud bath. The restaurant, Lime & Pepper Restaurant, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site gym, outdoor tennis court and Hot tub. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Palm Cove hotel include Wet Tropics of Queensland and Macalister Range National Park.

What's nearby

  • Palm Cove Beach - 1 min walk
  • Vie Spa Palm Cove - 16 min walk
  • Clifton Beach - 9 min drive
  • Kewarra Beach - 10 min drive
  • Trinity Beach - 14 min drive

Getting around

  • Redlynch Station - 21 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 28 min drive

Restaurants

  • ‪Numi - ‬8 min walk
  • ‪Trinity Beach Tavern - ‬11 min drive
  • ‪Underground Palm Cove - ‬3 min walk
  • ‪Nu Nu Restaurant - ‬1 min walk
  • ‪Kewarra Village Take Away - ‬7 min drive

About this property

Peppers Beach Club and Spa - Palm Cove

Luxury hotel on the beach, with 3 outdoor pools
Peppers Beach Club and Spa - Palm Cove offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include meeting rooms and limo/town car service. A children's pool, a fitness centre, and spa services are also featured at the luxury Peppers Beach Club and Spa - Palm Cove. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Cairns hotel is smoke free.

  • 108 guestrooms or units
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Peppers Beach Club and Spa - Palm Cove offers 108 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns and hairdryers.

In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Exclusive Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 19.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, covered self parking on site
  • Valet parking on site (AUD 5 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Lime & Pepper Restaurant

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Spa tub

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.1 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. All Ocean room types have stair access only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 53.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 19.95 per night (rates may vary)
  • Airport shuttle fee: AUD 22.00 per person (one-way)
  • Valet parking fee: AUD 5.00 per day
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 53.0 per night
  • Credit card charges are subject to a surcharge of 1.1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Peppers Beach Club Palm Cove
Peppers Club Hotel Palm Cove Beach
Peppers Beach Club Palm Cove Hotel
Peppers Beach Club Palm Cove Resort
Peppers Beach Club Resort
Peppers Beach Club
Peppers Beach Club Spa Palm Cove
Peppers Palm Cove Palm Cove
Peppers Beach Club Spa Palm Cove
Peppers Beach Club and Spa - Palm Cove Hotel
Peppers Beach Club and Spa - Palm Cove Palm Cove
Peppers Beach Club and Spa - Palm Cove Hotel Palm Cove

Frequently asked questions

What is the cancellation policy at Peppers Beach Club and Spa - Palm Cove?

Peppers Beach Club and Spa - Palm Cove offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Peppers Beach Club and Spa - Palm Cove?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Peppers Beach Club and Spa - Palm Cove on 19 Jan 2025 start from NZ$337.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Peppers Beach Club and Spa - Palm Cove?

Yep, Peppers Beach Club and Spa - Palm Cove has a free self car park. Additionally there is valet parking for AUD 5.00 per day.

Are there any beaches close to Peppers Beach Club and Spa - Palm Cove?

Yep, Peppers Beach Club and Spa - Palm Cove is a short 1-minute walk from Palm Cove Beach. Fun beach activities include snorkelling.

Is there a spa on site at Peppers Beach Club and Spa - Palm Cove?

Yep, Exclusive Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Peppers Beach Club and Spa - Palm Cove have a pool?

Peppers Beach Club and Spa - Palm Cove has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Peppers Beach Club and Spa - Palm Cove a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Peppers Beach Club and Spa - Palm Cove.

Is there a free airport shuttle available at Peppers Beach Club and Spa - Palm Cove?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Peppers Beach Club and Spa - Palm Cove?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Peppers Beach Club and Spa - Palm Cove?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Peppers Beach Club and Spa - Palm Cove?

No, only service animals are allowed.

Peppers Beach Club and Spa - Palm Cove Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 1001 reviews" "
Rating 8 - Good. 275 out of 1001 reviews" "
Rating 6 - Okay. 72 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Pasquale

Happy with everything
Stayed 4 nights in Dec 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, will definitely recommend
Stayed 5 nights in Dec 2024

8/10 Good

Tony

Travelled with partner
Liked: Staff & service, amenities
Liked all facilities being close
Stayed 7 nights in Nov 2024

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Peppers! We will be back.
Stayed 7 nights in Nov 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The most amazing relaxing resort, top notch food and staff, the Day Spa was the best experience the therapists Connie and Anna made us feel relaxed and pampered the massages were heaven sent. 10/10
Stayed 3 nights in Nov 2024

4/10 Poor

Kyna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The first impression was horrible.My partner and i checked in on Sat 5th after an amazing time at Crystalbrook Riley in Cairns. Upon areival we were so excited to come to Palm Cove but the way i was treated at the check in desk was disgusting. The first words we heard were "Credit Card and ID".?????? I was horrified as i have been in hospitality for oner 20 years incl working at many resorts and hotels. Even after she could see i was upset she continued with the hostililty. We then arrived in our ocean spa room to find the balcony was covered in bird poop and the view was ruined by the roof below us that hadnt been cleaned in years. We ate at La Mesa complimentary only because i had to go and speak to the assist manager Daniel,he was lovrly and understanding, but to be honest we will never return. The pool was nice but the lack of experience from the pool bar staff was disappointing. Not once were our sheets changed nir any rubbish removed after housekeeping had done their job . The best part of the stay at Palm Cove was when we left the hotel for all of our meals and walks on the stunning beach.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort, rooms was large and spacious. Lovely view over Serenity pool. Pools were excellent and warm. Staff were excwllwnt and attentative. Anice, quet and relaxing holuday.
Stayed 9 nights in Sep 2024

6/10 Okay

Russell

Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor
No lifts so Three flights or 4 to climb…cleaning times very late after reminders
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Kerrie

Liked: Cleanliness, staff & service, room comfort
Beautiful palm cove
Peppers is a great resort but rooms are a little tired but this did not affect our stay too much
Stayed 6 nights in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey and noisy
This is a $500 a night hotel and the property standard supported that. But what I wasn't expecting were the screaming and unsupervised children from morning until dark. At one point I felt obliged to complain about a particularly bad incident only to be told "..well, it is school holidays you know!" Yes, I did know, but that and the price of $500 per night were contradictory. I am sure ppl will think what a grump I am - but really, it was not good and certainly impacted our own enjoyment.
Stayed 4 nights in Jul 2024

8/10 Good

Jessica, Melbourne

Liked: Staff & service, property conditions & facilities
Very good pool area, needed a bit more music, but understand it’s close to rooms area. The Gym needs more weights, towels. Breakfast is good, but not much variety if you stay for longer period. Bed and pillows, wasn’t the best for us. Bathroom doors didn’t close properly aswell.
Stayed 7 nights in Jul 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid beachside choice outside Cairns. Very large suite with all the amenities including full kitchen and laundry room, large terrace with hotter, etc. Nice pool. Separate by a road from the beach, but with the beach in full view, not truly a beachfront property by US standards. Quite affordable by US standards especially considering the size of the suites.
Stayed 1 night in Jun 2024

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Sally-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best family holiday we have had
Stayed 8 nights in Jul 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Maria Kristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Went in July and still warm weather. Close to beach and eateries. Didn’t like the pool not been monitored by children not following pool rules by diving and jumping in and taking over the spa. Parents should take some responsibility as well.
Stayed 6 nights in Jun 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room accessibility was poor due to lack of lift access. Views from room were poor with limited sighting front and back due to trees and car parking. More in-house dining options would be of benefit.
Stayed 6 nights in Jun 2024

10/10 Excellent

Luka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 7 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness, amenities
My third stay (probably last) at the property. Specifically booked the penthouse Jacuzzi room, and was upgraded to a pool room but the pool was unusable because it's too cold in winter. Very disappointed with that as I would have just booked the base room to be unable to use the facilities. Also the 'beach club's vibe is gone, 2 X bar tenders had barely anything to do and prices exhoborant (4 pina coladas are $96) so I can see why. Was told there would be a bottle of wine and drinks vouchers in the room as Accor Silver members. They weren't in there. It would have been better not to say anything if they are not across delivery of these. I think this might be the last time I'll book which is disappointing as the property has so much potential, and my first stay before COVID was terrific.
Stayed 1 night in Jun 2024

10/10 Excellent

JM

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Michelle

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024