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Auckland City Hotel

4.0 star property
Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Auckland City Hotel

Studio with Kitchenette - Two Double Beds
Exterior
Front of property
Four Bedroom Apartment - Kitchenette | Living area
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
157 Hobson Street, Auckland, 1010
  • SkyCity Casino
    4 min walk
  • Sky Tower
    5 min walk
  • The Civic Theater
    6 min walk
  • Auckland (AKL-Auckland Intl.)
    26 min drive

Room options

View all photos for Studio with Kitchenette - Two Double Beds

Studio with Kitchenette - Two Double Beds

Studio with Kitchenette - Two Double Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
LED TV
Blackout curtains
Sofa bed
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms (Queen, Single)

Apartment, 2 Bedrooms (Queen, Single) | Living area

Apartment, 2 Bedrooms (Queen, Single)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
LED TV
Sofa bed
  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Studio, Kitchenette

Studio, Kitchenette

Studio, Kitchenette

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
LED TV
Blackout curtains
Sofa bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Four Bedroom Apartment - Kitchenette

Four Bedroom Apartment - Kitchenette | Living area

Four Bedroom Apartment - Kitchenette

Highlights

Separate dining area
Separate sitting area
Private hot tub
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
  • 127 sq m
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 3 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Sofa bed
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchen

Apartment, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
LED TV
Sofa bed
  • 70 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Two Bedroom Apartment with Queen and Single

In-room safe, desk, blackout curtains, iron/ironing board

Two Bedroom Apartment with Queen and Single

  • Sleeps 4
  • 1 Queen Bed

View all photos for Two Bedroom Apartment With Two Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Two Bedroom Apartment With Two Double Beds

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio King

In-room safe, desk, blackout curtains, iron/ironing board

Studio King

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio With Two Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Studio With Two Double Beds

  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior
Hotel Grand Chancellor Auckland City
Free WiFi
Restaurant
Air conditioning
Gym
4.8 out of 5, Exceptional, (67)
The price is NZ$220
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Grand Chancellor Auckland City

About the area

Auckland

Auckland City Hotel puts you in the heart of Auckland, within just a 10-minute stroll of popular attractions like SkyCity Casino and Sky Tower. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, Vie Lounge & Eatry, serves local and international cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4-property class Auckland Central Business District hotel include Queen Street Shopping District and University of Auckland.

What's nearby

  • SkyCity Casino - 4 min walk - 0.4 km
  • Sky Tower - 5 min walk - 0.5 km
  • Queen Street Shopping District - 7 min walk - 0.6 km
  • University of Auckland - 9 min walk - 0.8 km
  • Auckland Ferry Terminal - 16 min walk - 1.4 km

Getting around

  • Gaunt Street Tram Stop - 13 min walk
  • Auckland Britomart Station - 16 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • ‪Katsura Japanese Restaurant - ‬3 min walk
  • ‪Elliott Stables - ‬6 min walk
  • ‪Federal Delicatessen - ‬5 min walk
  • ‪Depot Eatery & Oyster Bar - ‬5 min walk
  • ‪Masu - ‬5 min walk

About this property

Auckland City Hotel

Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at the eco-certified Auckland City Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

  • 150 guestrooms or units
  • 10 levels
  • Built in 2008
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Computer for guest use
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Auckland City Hotel offers 150 accommodations with a safe and a hairdryer. LED televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Japanese, Korean, Malay, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi is limited to 24 hours per day
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 24 hours per day

Parking and transport

  • Electric car charging station on site
  • Parking on site (NZD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Fondou Cafe
  • Vie Lounge & Eatry

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 25 for children
  • Self-parking fee: NZD 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash.
    For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Free in-room WiFi is limited to 24 hours per day. WiFi in public areas is also free for up to 24 hours per day.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland City Hobson Street
Auckland City Hotel Hobson Street
City Hobson Street
City Hotel Hobson Street
Hobson Hotel
Hotel Hobson Street
Hobson Street
Auckland City Hotel Hotel
Auckland City Hotel Auckland
Auckland City Hotel Hobson Street
Auckland City Hotel Hotel Auckland

Frequently asked questions

What is the cancellation policy at Auckland City Hotel?

Auckland City Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Auckland City Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Auckland City Hotel on 21 Dec 2024 start from NZ$164.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Auckland City Hotel?

Yep, Auckland City Hotel has a self car park for NZD 30 per night.

Are there any beaches close to Auckland City Hotel?

The closest beach to Auckland City Hotel is Takapuna Beach (7.1 km).

Is Auckland City Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Auckland City Hotel is a hit with families.

Does Auckland City Hotel serve breakfast?

You bet, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Auckland City Hotel?

No, Auckland City Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Auckland City Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Auckland City Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Auckland City Hotel?

No, pets are not allowed.

Auckland City Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 339 out of 1001 reviews" "
Rating 8 - Good. 423 out of 1001 reviews" "
Rating 6 - Okay. 170 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2024

2/10 Terrible

Rexlyn

Liked: Staff & service
Disliked: Property conditions & facilities
Other than the friendly welcoming staff i wouldn't recommend. Terrible bed which lead to a terrible sleep. Mattress needs to be changed, out of share, soft with no support, uncomfortable restless night.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert and Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 4 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and I was so happy with the it was thank you for making us feel welcome
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
I don’t like to give bad reviews but this review would have helped my family. The unit seemed a bit worn out although parts had been updated. The surface cleaning seemed ok but it needed a deep clean. There was a very strong cold draft coming through the main bedroom window as the weather seal was missing, we stuffed it all around with toilet paper to try and stop it. The heat pump in the room was on high when we arrived and all night which seems very energy inefficient when the windows could be fixed easily. The morning after heavy rain there was a big puddle of water on the downstairs floor coming from the wall, unsure if from window or heating unit. The biggest problem for our family was that the second morning we found a live bed bug in the main bed, then after looking found another live one in the floor under the bedside table. Both myself and my child, sleeping in the other room, came out in bites. This was really awful and we are now worried about bringing them home in our stuff - this caused stress for the rest of the trip, as well as the physical/financial effort of trying to check/treat our stuff. The bedding all looked ok and quite new when we checked it so I would guess the bugs live in the crevices of the room itself. We caught the bugs and showed the staff who were apologetic and gave a 50% refund, but really the hotel needs to address pest management much more seriously.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rozelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 1 night in Jul 2024

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay, comfortable beds and modern amenities.
Stayed 3 nights in Jul 2024

8/10 Good

Jieun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashish and Suman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really good, friendly staff, good communication, reasonable, quality of service. Really good experience 😊😊😊
Stayed 1 night in Jul 2024

10/10 Excellent

Oscar Deciderio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and the house keeping staff are fantastic.
Stayed 5 nights in Jun 2024

8/10 Good

Luz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mellusita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there on 2 ocassions during our trip and it was great. You can get a good rest. Staff is very kind. Conveniently located near the Tower, shops and ferry terminal.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mellusita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location of this hotel. Staff very friendly and kind. Rooms are comfortable and you can get a goo rest after a busy day. Room service at no extra cost was a plus!
Stayed 1 night in Jun 2024

8/10 Good

Bobby K H

Liked: Staff & service
Disliked: Property conditions & facilities
Toilet flush is not working well. Sauna/swim area has no facility to put the room card and personal stuff,..
Stayed 2 nights in Jun 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a night or two in the CBD
The staff during check in were super helpful. Explained any costs in detail The room was functional - had everything you’d need (including an excellent shower). If I’m to be picky, wasn’t a fan of the hardwood floor - it was kinda cold, and the bed is way too soft for my personal preference. But still a very respectable hotel and would gladly stay there again.
Stayed 1 night in May 2024

10/10 Excellent

Jared

Stayed 2 nights in May 2024

10/10 Excellent

Ally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in May 2024

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
It's okay
Poor check in , unorganized require a deposit and multiple types of ID even after you have paid for the room - of the group of us 3 people had to go back and re pay as errors - should be easier !!
Stayed 2 nights in May 2024

8/10 Good

Madelynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Goh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
There was parking but limited number and was charged NZ$30 for each night of parking whuivh was expensive. Overall room is ok. Laundry was limited with only 1 machine in the caroark area which seems quite away from the roons.
Stayed 2 nights in May 2024

6/10 Okay

C G

Travelled with partner
Liked: Staff & service, property conditions & facilities
The materess in the room we were checked in was really bad. Can even feel the springs within it. Also it is sloping.
Stayed 3 nights in May 2024

10/10 Excellent

Jorge

Stayed 2 nights in Apr 2024

10/10 Excellent

Amelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it
Stayed 1 night in Apr 2024