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Four Points by Sheraton Auckland

4.0 star property
Hotel with a 24-hour fitness centre, a quick walk to Sky Tower
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Auckland

Room, 1 King Bed, Tower
City view
Breakfast, lunch, dinner served; local and international cuisine
Lobby
Exterior

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
396 Queen Street, Auckland, Auckland, 1010
  • Queen Street Shopping District
    1 min walk
  • University of Auckland
    3 min walk
  • The Civic Theater
    5 min walk
  • Auckland (AKL-Auckland Intl.)
    26 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living area

Suite, 2 Bedrooms, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Tower

Room, 1 King Bed, Tower

Room, 1 King Bed, View, Tower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Sofa bed - single
Separate bedroom
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, City View (Balcony)

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Non Smoking, City View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, View

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View, Tower

Room, 1 King Bed, Tower

Room, 1 King Bed, View, Tower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Sofa bed
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Auckland

Four Points by Sheraton Auckland puts you in the heart of Auckland, within just a 10-minute stroll of University of Auckland and Sky Tower. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Queen's Head Bar & Eatery, serves local and international cuisine and is open for breakfast, lunch and dinner. The Churchill is the hotel's own bar, serving drinks along with lunch and dinner. 2045 square feet (190 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4-property class Auckland Central Business District hotel include Auckland Domain and Spark Arena.

What's nearby

  • University of Auckland - 3 min walk - 0.3 km
  • Sky Tower - 9 min walk - 0.8 km
  • Auckland Domain - 14 min walk - 1.2 km
  • Spark Arena - 5 min drive - 2.1 km
  • Eden Park - 5 min drive - 3.4 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 15 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • ‪Q Theatre - ‬1 min walk
  • ‪Nando's Queen St - ‬3 min walk
  • ‪The Counter Cafe - ‬3 min walk
  • ‪Daldang - ‬2 min walk
  • ‪Kang Nam Station - ‬1 min walk

About this property

Four Points by Sheraton Auckland

Hotel with a 24-hour fitness centre, a quick walk to Sky Tower
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2045 square feet (190 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Auckland. Parking is available for a fee.

This 4-star Auckland hotel is smoke free.

  • 1 building
  • 255 guestrooms or units
  • 20 levels
  • 2045 sq ft of conference space
  • 190 sq. m of conference space
  • Built in 1987
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Four Points by Sheraton Auckland offers 255 accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Filipino, French, German, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (NZD 35 per night)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Queen's Head Bar & Eatery
  • The Churchill

Family friendly

  • Free cot
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,045 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.75 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 39 per person
  • Covered self-parking fee: NZD 35 per night (in/out privileges)
  • Valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.75 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Points Sheraton Auckland Hotel
Four Points Sheraton Auckland
Four Points By Sheraton Auckland New Zealand
Four Points by Sheraton Auckland Hotel
Four Points by Sheraton Auckland Auckland
Four Points by Sheraton Auckland Hotel Auckland

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Auckland?

Four Points by Sheraton Auckland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Auckland?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Auckland on 20 Dec 2024 start from NZ$199.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Auckland?

Yep, Four Points by Sheraton Auckland has a secured covered self car park with in/out privileges for NZD 35 per night.

Are there any beaches close to Four Points by Sheraton Auckland?

The closest beach to Four Points by Sheraton Auckland is Takapuna Beach (7.3 km).

What makes Four Points by Sheraton Auckland a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Four Points by Sheraton Auckland.

Is Four Points by Sheraton Auckland family-friendly?

You bet! With amenities such as children's meals, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Auckland is a hit with families.

Does Four Points by Sheraton Auckland serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Four Points by Sheraton Auckland?

No, Four Points by Sheraton Auckland does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Auckland?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points by Sheraton Auckland?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Four Points by Sheraton Auckland?

No, only service animals are allowed.

Four Points by Sheraton Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 384 out of 657 reviews" "
Rating 8 - Good. 190 out of 657 reviews" "
Rating 6 - Okay. 51 out of 657 reviews" "
Rating 4 - Poor. 20 out of 657 reviews" "
Rating 2 - Terrible. 12 out of 657 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got the two bedroom suite with breakfast for family members: we had a great, memorable stay. Staff were friendly and anything we asked for was sent up to the suite super quickly. Would definitely recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Judy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a wonderful 2 night stay on a business trip. the staff were exceptional in every way as were the rooms. We will definitely stay again. thank you guys - look forward to coming back soon.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, great views and friendly accommodating staff. A good location to explore Auckland from. They were more than happy to store our bags and checking in at 4am, due to flight times, was not an issue. Would definitely recommend
Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay and was a beautiful room! Only fault was the fact that the tv wasn’t a smart tv. I assumed being that expensive they would have a better tv than the one that was in the room. Also, don’t understand why there is a $7 charge for room service? It’s unnecessary and would think that the hefty price of the hotel room would include in-room service
Stayed 1 night in Aug 2024

10/10 Excellent

Candice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t wait to come back
Wonderful service, fabulous restaurant and easy valet parking
Stayed 1 night in Aug 2024

10/10 Excellent

GG

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet, love the city view!
Stayed 2 nights in Jul 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2024

10/10 Excellent

Samuel, Lawson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Donna

Stayed 1 night in Jul 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bryan, La Place

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service, nice location walking distance to the harbor.
Stayed 3 nights in Jun 2024

10/10 Excellent

Shannon

Stayed 2 nights in Jul 2024

8/10 Good

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to Aotea Centre and Town Hall. Staff were helpful and supportive and helped us navigate to venue. Highly recommend
Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms. Great rooftop bar
Stayed 1 night in Jul 2024

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found we got good value for money and he location was perfect for an event we were going to at the Auckland Town Hall. We were literally 40metres away.
Stayed 1 night in Jul 2024

10/10 Excellent

Raewyn

Stayed 1 night in Jul 2024

8/10 Good

Assad

Liked: Cleanliness, staff & service, amenities
Good access to the city, room smaller than what I got at Four Points Perth a few weeks ago for the same price. If you have a car then parking is $35 per day in a third party Wilson car park that some people won't feel safe at night so its best to spend the extra at Sky City as they give you an exit ticket for free parking whenever you need to leave your hotel room.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sean

Stayed 3 nights in Jun 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, close walk to Britomart station
Stayed 1 night in Jun 2024

8/10 Good

Kenny

Liked: Cleanliness, staff & service
Nice clean room. Friendly staff. Rooms were not soundproof. Could hear noise outside door. Was in corner room with sky tower view. Unfortunately view of tower not from bed. Had to move to sides of room to view.
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Stayed 1 night in Jun 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New go to
Another great stay, this is now my go to Auckland hotel.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, would stay again. Glad we opted for a deluxe room and all staff was friendly and accommodating.
Stayed 2 nights in Jun 2024