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Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

4.5 star property
Luxury property on the beach, with 8 outdoor pools

Photo gallery for Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Outdoor wedding area
3 bars/lounges, 3 swim-up bars, 2 poolside bars, 4 beach bars
Banquet hall
Free minibar, in-room safe, desk, blackout curtains
8 outdoor pools, free pool cabanas, pool umbrellas

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Room service
The current price is NZ$453
includes taxes & fees
5 May - 6 May

Explore the area

Map
Carr Federal 307 Tulum-Cancun Km 332.15, SM31 MZ03, Puerto Morelos, QROO, 77580
  • Moon Palace Golf Club
    ā€Ŗ14 min driveā€¬
  • Petempich Bay
    ā€Ŗ21 min driveā€¬
  • Puerto Morelos Town Square
    ā€Ŗ24 min driveā€¬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ā€Ŗ19 min driveā€¬

Room options

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

View from room

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Luxury Family Suite Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Jetted bath
Rainfall showerhead
  • 172 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Swim Out

View from room

Luxury Presidential Two Bedroom Suite Swim Out

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Jetted bath
Rainfall showerhead
  • 172 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Ocean View Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Family Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Presidential One Bedroom Suite Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Jetted bath
Rainfall showerhead
  • 117 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Jetted bath
Rainfall showerhead
  • 117 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi

Luxury Suite Ocean View with Terrace Jacuzzi

Luxury Suite Ocean View with Terrace Jacuzzi

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Luxury Presidential One Bedroom Suite Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Jetted bath
Rainfall showerhead
  • 117 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Swim Out Diamond Club

View from room

Luxury Presidential One Bedroom Suite Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Jetted bath
Rainfall showerhead
  • 117 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Jetted bath
Rainfall showerhead
  • 353 sq m
  • Ocean view
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Luxury Presidential Two Bedroom Suite Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Jetted bath
Rainfall showerhead
  • 172 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool

Free minibar, in-room safe, desk, blackout curtains

Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Jetted bath
Rainfall showerhead
  • 117 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite

View from room

Luxury Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

View from room

Luxury Junior Suite Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Bed

View all photos for Luxury Presidential One Bedroom Suite Swim Out

View from room

Luxury Presidential One Bedroom Suite Swim Out

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Jetted bath
Rainfall showerhead
  • 117 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Swim Out DC

View from room

Luxury Presidential Two Bedroom Suite Swim Out DC

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Jetted bath
Rainfall showerhead
  • 172 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

View from room

Luxury Junior Suite Swim Out

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite with Terrace Jacuzzi

View from room

Luxury Suite with Terrace Jacuzzi

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

Free minibar, in-room safe, desk, blackout curtains

Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Jetted bath
Rainfall showerhead
  • 298 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino. You'll be 10.2 km (6.3 mi) from El Tinto Golf Course and 16.8 km (10.5 mi) from Ventura Park Cancun. Highlights at this all-inclusive property include 9 restaurants, 8 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The buffet restaurant, Gourmet Marche, serves international cuisine and is open for breakfast, lunch and dinner. With 4 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the 3 outdoor tennis courts and free water park. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include a casino, a nightclub and free Wi-Fi in public areas. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .With a stay at this 4.5-property class Puerto Morelos property, you'll be 20.4 km (12.6 mi) from Puerto Morelos Town Square.

What's nearby

  • El Tinto Golf Course - 13 min drive - 10.2 km
  • Moon Palace Golf Club - 14 min drive - 9.5 km
  • Ventura Park Cancun - 19 min drive - 16.9 km
  • Petempich Bay - 21 min drive - 14.5 km
  • Puerto Morelos Town Square - 24 min drive - 20.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • ā€ŖGrand Lobby Bar - ā€¬15 min drive
  • ā€ŖGrand Central Buffet - ā€¬17 min drive
  • ā€ŖAgave Mexican Cuisine - ā€¬16 min walk
  • ā€ŖThe Grill - ā€¬17 min drive
  • ā€ŖCusco - ā€¬18 min drive

About this property

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Luxury property on the beach, with 8 outdoor pools
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino, you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/cafĪ˜ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 3 swim-up bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Beaux Arts property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

  • 833 guestrooms or units
  • 4 levels
  • 9 dining venues
  • 4 bars on the beach
  • 2 bars by the pool
  • 3 swim-up bars
  • 3 bars or lounges
  • Conference rooms
  • Built in 2014
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino offers 833 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. 49-inch plasma televisions come with premium cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Green Globe ā€“ a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 3 swim-up bars
  • 4 beach bars
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj
  • Zen

Things to do

  • 12 slot machines
  • 3 outdoor tennis courts
  • 8 gaming tables
  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Casino
  • Children's pool
  • Fishing
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Water skiing
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 18 August 2025 to 6 December 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Cancun
Royalton Riviera
Royalton Riviera Cancun All Inclusive Puerto Morelos
Royalton Riviera Hotel
Royalton Riviera Hotel Cancun
Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
Royalton Riviera Cancun Puerto Morelos
Royalton Riviera Cancun Inclu
Royalton Riviera Cancun Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino on 5 May 2025 start from NZ$452.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Yep, Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino has a free self car park.

Are there any beaches close to Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

The closest beach to Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino is Delfines Beach (14.4 km).

Is there a spa on site at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Yep, there is an onsite spa at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino have a pool?

Yep, and guests recommend it! Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The property will be renovating the swimming pool from August 18 2025 until December 6 2025 (completion date subject to change).

Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino features 4 beach bars, 8 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino.

Is Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino is a hit with families.

Are there hot tubs in the rooms at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

No, but there are Jetted bath in the guestrooms.

Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino serve breakfast?

Yep, free buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

No, Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Relax with a coldie at the 4 beach bars, 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

No, pets and service animals are not allowed.

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 485 out of 1448 reviews
Rating 8 - Good. 325 out of 1448 reviews
Rating 6 - Okay. 251 out of 1448 reviews
Rating 4 - Poor. 170 out of 1448 reviews
Rating 2 - Terrible. 217 out of 1448 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, just alittle hot in certain restaurants
Stayed 6 nights in Jan 2025

10/10 Excellent

Vitaliy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent! Getting into restaurants was tough though - required reservations. website said first come first serve
Stayed 7 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to checkout, exceptional staff and accommodations. Extremely responsive to any requests and questions. Rooms were excellent, clean, well appointed with a great view. Food and drinks were delicious and plentiful. Would go back without hesitation

8/10 Good

Eunise M

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
There was an odd sewage smell all over the property. It was really bad in the buffet which turned you off from the food. It really bothered me that it followed you everywhere. The property didnā€™t really feel like a 5-Star resort. I think it could be cleaner. The staff was extremely friendly and helpful but the conditions of the resort wasnā€™t what I thought it was.
Stayed 4 nights in Jan 2025

6/10 Okay

Natassha

Stayed 4 nights in Jan 2025

8/10 Good

christopher

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great family trip

We went here on the recommendation of others. Service was great and it was definitely a lot of fun for the kids. The splash pad and slide for our three and six year-old were fantastic. The place is a bit dated, but it looks as though theyā€™re trying to do some renovations. Our room was a bit Moldy, smelling or mildew and we asked for a change, but they were completely booked so that was not possible. My wife did get to go to the spa one day and raved about it. For no inclusive resort, the food was very good. It was fresh and the buffet was predictable. We did have a chance to eat at four of the restaurants all of which were really good with the exception of the Asian restaurant took way too long for service, which was a shame because the food was good For the price point it wasnā€™t a bad deal.
Stayed 7 nights in Dec 2024

10/10 Excellent

Darelynn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the resort just the taxi prices are a bit high from the hotel
Stayed 3 nights in Jan 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

inderjeet kaur

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Itā€™s nice resort but at buffet have to ask many times to have water or coffee the waiters were not serving unless you show them tip
Stayed 5 nights in Jan 2025

10/10 Excellent

Edie T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and everyone was very helpful. Food was very good too.
Stayed 5 nights in Jan 2025

6/10 Okay

Avril

Travelled with family
I liked the proximity to the airport and that it had a great beachfront. I spent 5 days and 4 nights. What I did not like. 1. Check-in procedure was tedious and lengthy. I did not receive the room that I booked. I was then told I was given an "upgrade" which wasn't. 2. Reservations at their restaurants did not guarantee you a timely seating. One of my reservations was 8:30pm, we weren't seated until almost 10 pm. The service was extremely slow, hot foods were served cold. I had to request multiple times for napkins, which was strange to me because when other people who did not look like me were seated they were automatically given utencils and dinner napkins. After attempting a second restaurant with a repeat of the above scenario, I took my complaints to guest services. They booked and confirmed us at Taj, Indian cuisine.Thankfully, from beginning to end that was a great experience! 3. I traveled with 3 of my children and we were accosted in the lobby by a member of the Prime team who sells timeshare at this property. He claimed he was a supervisor and demanded to know where we were going. Keep in mind, I booked this resort on my own, I was not a timeshare guest, I was not even aware of this nightmare I walked into. I DEFINITELY would not book here again.I actually have placed Cancun on my no fly list after this series of negative experiences. P.S. Special thanks to the Supervisor Adriana in guest services, who was empathetic and attempted to do service recovery.
Stayed 4 nights in Jan 2025

8/10 Good

Pritkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itā€™s a good resort.
Stayed 4 nights in Dec 2024

6/10 Okay

Christine Alayne

Stayed 10 nights in Dec 2024

8/10 Good

Nichole, Bentonville

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jan 2025

8/10 Good

Gouvin

Stayed 4 nights in Dec 2024

6/10 Okay

tarine

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

2/10 Terrible

Oron

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never agin
Stayed 3 nights in Jan 2025

2/10 Terrible

Oron

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service
The most terrible experience that I have this trip with Expedia and hotel, never again!!!!! You look, you guys lose me as a very good customer as you see
Stayed 4 nights in Jan 2025

2/10 Terrible

Shlomi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should rate 1 star Rooms very dairty property is very poor maintain food is very disgusting
Stayed 4 nights in Jan 2025

8/10 Good

Raghu, Dunlap

Liked: Staff & service, property conditions & facilities
Great staff, good food and drinks.
Stayed 7 nights in Dec 2024

10/10 Excellent

Luis

Travelled with family
Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Sunita

Stayed 7 nights in Dec 2024

8/10 Good

Syeda

Stayed 4 nights in Dec 2024

2/10 Terrible

AMY

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The worst! The Diamond Club upgrade is a complete joke. Paid for DC luxury junior suite with jacuzzi terrace and the resort doesn't even have them. They overbooked were going to downgrade us, & then expected us to be okay with it. After spending 4-hours arguing it was unacceptable, they finally provided comparable accommodations but essentially the room is the same as a standard hotel room with the exception of a private jacuzzi tub on the roof. We witnessed at least four other families going through the same thing, all with DC rooms. Only saw the Butler when they walked us to the room the 1st night. They never made our complimentary appt to the hydrospa, even though we requested it the night we checked in. Had to ask on the 2nd and 3rd days when we could expect to receive our complimentary "welcome" bottle of champagne, bottle of wine, and fruit bowl. The mini bar was never restocked. The facility is falling apart. Concrete all around the pools is crumbling and tears up your feet. The hot tub in the diamond club area turned brownish green twice during our visit... while people were in it. The resort had terrible odors both indoors and out, even at the buffet there was a foul smell that made you not want to eat. The rooms were also musty, had mold in shower, and rust on the furniture. Beds were hard. On the positive side, the drinks were good; the restaurants were nice if you could get a reservation. Do yourself a favor, go somewhere else!!!
Stayed 4 nights in Dec 2024