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Hotel Chicago West Loop, SureStay Collection by Best Western

2.5 star property
Hotel with a 24-hour fitness centre, a quick walk to United Center

Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western

Front of property - evening/night
Lobby sitting area
Breakfast area
Lobby
Standard Room, 1 Double Bed, Accessible, Non Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Gym
  • Free WiFi
  • 24/7 front desk
  • Pet-friendly
The current price is NZ$203
includes taxes & fees
27 Feb - 28 Feb

Explore the area

Map
1622 W Jackson Blvd, Chicago, IL, 60612
  • Rush University Medical Center
    ‪5 min walk‬
  • United Center
    ‪9 min walk‬
  • University of Illinois Chicago
    ‪11 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Hyatt House Chicago Medical/University District

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (971)
The price is NZ$311
for 1 room
includes taxes & fees
12 Mar - 13 Mar
Hyatt House Chicago Medical/University District

About the area

Chicago

At Hotel Chicago West Loop, SureStay Collection by Best Western you'll be within just a 10-minute stroll of Rush University Medical Center and United Center. Highlights at this hotel include a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include coffee/tea in a common area, concierge services and a 24-hour front desk. There's also the convenience of self parking. .Sights within a 15-minute walk of this Near West Side hotel include University of Illinois Chicago and Credit Union 1 Arena.

What's nearby

  • Rush University Medical Center - 5 min walk
  • United Center - 9 min walk
  • University of Illinois Chicago - 11 min walk
  • Millennium Park - 4 min drive
  • McCormick Place - 6 min drive

Getting around

  • Chicago Western Avenue Station (BNSF) - 3 min drive
  • Illinois Medical District Station - 7 min walk
  • Chicago O'Hare International Airport (ORD) - 36 min drive

Restaurants

  • ‪Billy Goat Tavern & Grill - ‬6 min walk
  • ‪Brekkie & Bake Shop - ‬12 min walk
  • ‪Dr. Murphy's Food Hall - ‬9 min walk
  • ‪Sinha Elegant Cuisine - ‬11 min walk
  • ‪Harold's Chicken Shack - ‬7 min walk

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

Hotel with a 24-hour fitness centre, a quick walk to United Center
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Chicago West Loop, SureStay Collection by Best Western. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Chicago hotel.

  • 1 building
  • 116 guestrooms or units
  • 4 levels
  • Business centre (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
Hotel Chicago West Loop, SureStay Collection by Best Western offers 116 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 1:00 PM and 5:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 1 (weight limit: 25 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 60612

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Illinois Medical District
Chicago Illinois Medical District
Hotel Chicago Illinois Medical District
Hotel Loop
Hotel Chicago West Loop

Frequently asked questions

Is parking available at Hotel Chicago West Loop, SureStay Collection by Best Western?

Yep, Hotel Chicago West Loop, SureStay Collection by Best Western has a secured self car park with in/out privileges for USD 25 per night. Onsite parking is limited.

How much does it cost to stay at Hotel Chicago West Loop, SureStay Collection by Best Western?

As of 26 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Chicago West Loop, SureStay Collection by Best Western on 27 Feb 2025 start from NZ$202.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Chicago West Loop, SureStay Collection by Best Western?

The closest beach to Hotel Chicago West Loop, SureStay Collection by Best Western is Oak Street Beach (4.7 km).

Is there a free airport shuttle available at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, Hotel Chicago West Loop, SureStay Collection by Best Western does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Chicago West Loop, SureStay Collection by Best Western?

Check-in begins at 4:00 PM. Check-out time is noon.

Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 485 out of 1004 reviews
Rating 8 - Good. 261 out of 1004 reviews
Rating 6 - Okay. 135 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 63 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Leah

Stayed 1 night in Nov 2024

4/10 Poor

Daniel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never came to clean the room, small water bottles were 2$, rooms are TINY..
Stayed 3 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Tami

Travelled with partner
Disliked: Staff & service, property conditions & facilities
For one night stay that cost as much as two nights in a much nicer hotel in Milwaukee, I was very disappointed and will not be staying here again. No parking was available, despite just discussing the garage next door that morning. It was closed, and apparently “that happens”. The lobby smelled like weed. Thin walls, heard every unpleasant noise in and outside the hotel. No soap in the dispenser in the shower, and hardly any water pressure. Worn out furniture, floor was pulling apart. The bed was comfortable, but neither of us liked the pillows. The staff wasn’t very friendly either. They did have free cookies, so there’s that. Being a Hawks fan, I was hoping to find a hotel I like since it’s close to the UC. This one is not one I will pick again.
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place! Will stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a small, European style room, while it was smaller than I’m used to; I made it work. The conditions and staff were excellent and while I do like more space, I wouldn’t be unhappy to stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Easy quick walk to the United Center!
Stayed 1 night in Nov 2024

8/10 Good

Timothy

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service, room comfort
It was ok.
It was normal, nothing special about the hotel. Room was super small and had a big refrigerator in it which was weird. Staff was kind. Staff did not know about parking structure.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
11/13 stay!
Overall the stay was great. We travelled in for one night for a concert at United Center. Pros: Easy check in/out Drink/snacks available for purchase Bed is comfortable Staff was wonderful & pleasant Great walking distance to United Center Artwork on wall was beautiful Cons: Shower drain was damaged but usable (more of an aesthetic issue) There was construction directly outside of the room that started at 7:00 AM Noise level varies, sometimes easy to hear other occupants in hall/rooms Parking was $10 more than listed on their site None of these crucially impacted our stay but were things we noticed!
Stayed 1 night in Nov 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misleading
Was told it would be 199.70 due at check-in and ended up being 250$ and description of bed-type was misleading
Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Agnaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Service was really ggod
Stayed 1 night in Nov 2024

10/10 Excellent

Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to a venue !!
Stayed 2 nights in Nov 2024

6/10 Okay

Yasmin

Stayed 2 nights in Nov 2024

10/10 Excellent

Jacob, Danvers

Liked: Cleanliness, staff & service, property conditions & facilities
Staff made the stay a pleasure
Stayed 1 night in Nov 2024

6/10 Okay

Heather

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay! Great location!
This was our 2nd time staying here and it was another great experience. We stayed in the micro room and yes the name speaks for itself micro. It was cute, cozy, clean, and compact. The room has everything you need except a floor length mirror but it was 1 right outside our door in the hallway. They also provide free coffee all day and a light breakfast w/ on the go snacks. The location is everything. You do have to pay like $35 on the ramp and there's no "in/out" option but there's free parking on Paulina which is right around the corner. All in all I'd definitely stay again!
Stayed 1 night in Nov 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time we've stayed here but would again without hesitation. The building is secure and ina nice neighborhood. The staff was so helpful from checking in to food recommendations. They are the real MV0
Stayed 2 nights in Nov 2024