Hotels on the River in Madeira Region

Stunning hotel, very comfortable and quiet room with a beautiful view of the sea. Lovely pool, gym and sauna. Great location, 25 mins walk to the old town and 5 mins to some lovely bars and restaurants. The only let down was the staff really…they were the least friendly we came across in Madeira. We were not impressed with the service fee that was automatically added to every bill considering the poor level of service. The friendliest member of staff we came across was the guy that was on reception when we checked out at 3am! Also the drinks weren’t very nice and were very expensive.

The building was originally a Sugercane factory and the conversion has retained the dark hues and colours making the hotel warm and cosy. Our booking was for family of 4 and we booked into one of the garden pool suites. The package was b&b and came with an upgrade to the “premium service”. I would say the latter is well worth having as it gives you free access to the underground car park, the spa and an upstairs lounge with great views and where you can have breakfast (from a menu) and drinks and snacks. Really made the stay even better. The bedroom & attached lounge was large but had some quirky design issues. Eg the shower had no door or the bedroom was open to the basin area. Ok if there are two of you but needed a bit better planning when 4. This is a great hotel and as it was s not in Funchal (30 min drive) is much more relaxed and a spa.

This is our second time at this hotel. And if we come back again to this beautiful island, we will stay there again. Location is wonderful. Hotel itself is a designation of relaxation and good food is what you are looking for. Room is so comfortable and clean. We had an error in our reservation through Expedia and hotel just corrected it for us which was so wonderful.