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"Arrived to the hotel early and they had no problem storing our suitcases until check in. All the people behind the service desk were super helpful and friendly. Even helped give us recommendations for where to eat on the evening. Went to the swimming pool twice while we stayed and was a nice amenity. ..."

"The property was lovely. Original and charming. Reception staff were friendly, efficient and helpful. Right opposite the station. We parked in the station car park as the hotel one was full. It was £8 for the 18 hours we were there. Good value for Newcastle. We booked one of the small standard doubles. ..."

"Booked an executive king room and was put into room 441. The Bathroom was amazing and large but our room itself was very small for an executive room so was slightly disappointed by that. The hotel is very clean, staff lovely and would return."