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"A faded beauty that offers good value and a great location. The staff were very helpful in accommodating my requests. My room overlooked busy Queen St and was noisy but I was warned of this and was given the option to switch but I did have a strained view of the castle which was a trade off. The ..."

"The Parkgate is the perfect place to get away from the world. The service is topnotch and the staff are always incredible and will always welcome you with a warm smile. The room service was aldo great and nothing was too much trouble. We had stayed in the Tower Suite and as always it was stunning, ..."

"This hotel has recently switched brands and there are (as to be expected) a couple of minor teething problems with systems. However the staff were brilliant at adjusting and managing these changes and I felt went above and beyond. Thank you! The rooms remain very comfortable. The hotel is in a great ..."