See all properties
Save

InterContinental Kansas City at The Plaza, an IHG Hotel

4.0 star property
Hotel with a 24-hour fitness centre, a quick walk to Fountain of Neptune
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for InterContinental Kansas City at The Plaza, an IHG Hotel

Exterior
Outdoor pool, pool loungers
Exterior
Premium bedding, down duvets, in-room safe, desk
Daily full breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet-friendly
The current price is NZ$314
includes taxes & fees
28 Feb - 1 Mar

Explore the area

Map
401 Ward Pkwy, Kansas City, MO, 64112
  • Country Club Plaza
    ‪1 min walk‬
  • University of Missouri-Kansas City
    ‪10 min walk‬
  • Kemper Museum of Contemporary Art
    ‪16 min walk‬
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down duvets, in-room safe, desk

Premium Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom (Concierge, 2 Balconies)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, View (Plaza View)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Premium Room, 1 King Bed, Balcony, View (Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Premium Room, Multiple Beds, Balcony, View (Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Balcony, View (Plaza View)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, View (Concierge, Plaza View)

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, View (Concierge, Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

View from room

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, Balcony, View (Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Balcony, View (Plaza View)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Balcony, View (Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 88 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

View from room

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed, Accessible (Wheelchair)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Balcony (Concierge)

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed, Balcony (Concierge)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Balcony, View (Plaza View)

Premium bedding, down duvets, in-room safe, desk

Classic Room, 2 Double Beds, Balcony, View (Plaza View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Premium bedding, down duvets, in-room safe, desk

Classic Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1005)
The price is NZ$357
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Hilton Kansas City Country Club Plaza

About the area

Kansas City

At InterContinental Kansas City at The Plaza, an IHG Hotel you'll be within just a 10-minute stroll of Fountain of Neptune and JC Nichols Memorial Fountain. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The brasserie, American Slang, is open for breakfast, lunch and dinner. Oak Room is the hotel's own lobby lounge, serving drinks along with breakfast and lunch. Enjoy the gym, sauna, seasonal outdoor swimming pool and kids' swimming pool. 29000 square feet (2694 square metres) of event facilities include 18 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a microwave in a common area. On weekend mornings full breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Sunset Hill hotel include Kemper Museum of Contemporary Art and Kansas City Art Institute.

What's nearby

  • University of Missouri-Kansas City - 10 min walk
  • Kemper Museum of Contemporary Art - 16 min walk
  • Nelson-Atkins Museum of Art - 17 min walk
  • T-Mobile Center - 8 min drive
  • Starlight Theatre - 10 min drive

Getting around

  • City Market Tram Stop - 9 min drive
  • Kansas City Union Station - 14 min drive
  • Kansas City International Airport (MCI) - 31 min drive

Restaurants

  • ‪Made In Kansas City Marketplace - ‬5 min walk
  • ‪Jack Stack Barbecue - ‬5 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪McCormick & Schmick's Seafood & Steaks - ‬6 min walk
  • ‪Panera Bread - ‬5 min walk

About this property

InterContinental Kansas City at The Plaza, an IHG Hotel

Hotel with a 24-hour fitness centre, a quick walk to Fountain of Neptune
InterContinental Kansas City at The Plaza, an IHG Hotel offers its guests a seasonal outdoor pool, a kids' pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 18 meeting rooms are available. Event space at this hotel measures 29000 square feet (2694 square metres) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly InterContinental Kansas City at The Plaza, an IHG Hotel. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

  • 371 guestrooms or units
  • 11 levels
  • 2 buildings
  • 29000 sq ft of conference space
  • 2694 sq. m of conference space
  • Built in 1972
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
InterContinental Kansas City at The Plaza, an IHG Hotel offers 371 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature down duvets and premium bedding. Premium cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Slang
  • Oak Room

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • 29,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per night
  • Weight limit: 25 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 8.82 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self-parking fee: USD 26 per night
  • Valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

Frequently asked questions

What is the cancellation policy at InterContinental Kansas City at The Plaza, an IHG Hotel?

InterContinental Kansas City at The Plaza, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Kansas City at The Plaza, an IHG Hotel?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at InterContinental Kansas City at The Plaza, an IHG Hotel on 28 Feb 2025 start from NZ$298.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Kansas City at The Plaza, an IHG Hotel?

Yep, InterContinental Kansas City at The Plaza, an IHG Hotel has a self car park for USD 26 per night.

Does InterContinental Kansas City at The Plaza, an IHG Hotel have a pool?

InterContinental Kansas City at The Plaza, an IHG Hotel has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from June to September.

What makes InterContinental Kansas City at The Plaza, an IHG Hotel a romantic place to stay?

Garden-view dining and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at InterContinental Kansas City at The Plaza, an IHG Hotel.

Is InterContinental Kansas City at The Plaza, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Kansas City at The Plaza, an IHG Hotel is a hit with families.

Does InterContinental Kansas City at The Plaza, an IHG Hotel serve breakfast?

Sure does, full breakfast is available at weekends from 6:30 AM to 11:30 AM.

Is there a free airport shuttle available at InterContinental Kansas City at The Plaza, an IHG Hotel?

No, InterContinental Kansas City at The Plaza, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Kansas City at The Plaza, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at InterContinental Kansas City at The Plaza, an IHG Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

InterContinental Kansas City at The Plaza, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 503 out of 1003 reviews" "
Rating 8 - Good. 221 out of 1003 reviews" "
Rating 6 - Okay. 125 out of 1003 reviews" "
Rating 4 - Poor. 88 out of 1003 reviews" "
Rating 2 - Terrible. 66 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Clean and comfortable. Everyone was very nice and helpful. Restaurant and bar had great food and drinks. Definitely worth the visit.
Stayed 2 nights in Nov 2024

6/10 Okay

Pete

Stayed 1 night in Nov 2024

10/10 Excellent

Marc, Rockville

Stayed 2 nights in Oct 2024

10/10 Excellent

Aaron

Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Oct 2024

10/10 Excellent

Angelia

Stayed 1 night in Oct 2024

8/10 Good

Chris

No
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and efficient. Staff is very friendly and professional. Room was very nice-nightstand good size to hold all technology; very clean; beds/ comforters very good. Shower was exception as shower spray was excellent, could take shower and not get towels wet and had traction on the bottom of the tub which is excellent for ages to prevent falls. The make up mirror would not hold its position but very nice accommodations.
Stayed 1 night in Oct 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress a little hard
Stayed 1 night in Oct 2024

10/10 Excellent

Javinie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Brea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Hazel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. We were traveling as a family and my only complaint is that we were charged more to have 4 people in the room, but there were still only two bottles of water, coffee etc since we paid for extra people I expected it to be stocked for 4 people.
Stayed 1 night in Oct 2024

10/10 Excellent

Carol, Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff - friendly and knowledgeable. Always ready to assist us. Loved the hotel and will definitely return.
Stayed 4 nights in Oct 2024

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay on the plaza. Older hotel they are trying to keep looking good. Rooms have been updated and are clean. Bar area and live music in lobby is fantastic. Valet parking is quick.my only complaint is I requested a late check out of noon and I still had no less than 3 people knock on my door between 10:30 and 11:30 even with the sign out.
Stayed 1 night in Oct 2024

10/10 Excellent

Shauntel

Stayed 2 nights in Oct 2024

4/10 Poor

Sean

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location - Surprisingly poor condition, peeling wallpaper everywhere Room was dirty, bath was filthy, very slow shower drain, faucets leak onto vanity $200 /night does not get you a change of sheets ( but Yes towels ) Main level garage two large trash bins overflowing at entrance, for duration of our visit Many other very good choices around the plaza - definitely disappointed in this IC property - truly embarrassing stay Maybe living on long past reputation - We are the easiest guests imaginable
Stayed 4 nights in Oct 2024

8/10 Good

Catherine, Ridgefield Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kim

Stayed 2 nights in Oct 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness
Room was great and bed was comfortable. TV was easy to operate. We had to ask for additional coffee K cups. Had coffee checking in, so didn't have any for late evening nor the morning. We were brought 2 Cups. No hand wash clothes were left by cleaning service for our next day stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

RONALD, WICHITA

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy to be able to check in a few hours early. My room was bright, clean, and I felt safe being in this location. It was a nice walking distance to CC Plaza
Stayed 1 night in Oct 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a tremendous stay !
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristina

Stayed 1 night in Oct 2024