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Umalas Hotel and Residence

4.0 star property
Family-friendly Kerobokan hotel in Umalas with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Umalas Hotel and Residence

View from room
Lobby
Lobby
Lobby
Front of property

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Spa

Explore the area

Map
Jl. Umalas II No. 83, Seminyak, Kerobokan, Bali, 80361
  • Canggu Square
    4 min drive
  • TAKSU Bali Gallery
    4 min drive
  • Warung Dua Umalas
    1 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    32 min drive

Room options

View all photos for Superior Room, 2 Bedrooms

Superior Room, 2 Bedrooms

Superior Room, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • 60 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool

Anja Jimbaran

Pool
Spa
Kids pool
Parking included
4.6 out of 5, Wonderful, (51)
The price is NZ$214
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Anja Jimbaran

About the area

Kerobokan

A family-friendly stay in the heart of Kerobokan awaits you at Umalas Hotel and Residence. You'll be 2.5 km (1.6 mi) from Seminyak Beach and 1.7 km (1.1 mi) from Splash Waterpark Bali. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing day at Umalas Wangi Spa can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, De Bistro Restaurant, serves international cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7 AM and 10 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 4-property class Umalas hotel include Kuta Beach and Eat Street.

What's nearby

  • Petitenget Temple - 4 min drive
  • Eat Street - 4 min drive
  • Seminyak Square - 4 min drive
  • Desa Potato Head - 5 min drive
  • Seminyak Beach - 11 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 32 min drive

Restaurants

  • ‪Huge Restaurant - ‬15 min walk
  • ‪Nook - ‬10 min walk
  • ‪Just Kitchen - ‬8 min walk
  • ‪Warung Dua Umalas - ‬1 min walk
  • ‪Strawberry Fields - ‬3 min drive

About this property

Umalas Hotel and Residence

Family-friendly Kerobokan hotel in Umalas with 2 restaurants
Umalas Hotel and Residence offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, spa services, and a terrace are also featured at the family-friendly Umalas Hotel and Residence. An area shuttle within 3 km and A beach shuttle are free. Free self parking and valet parking are available.

This 4-star Kerobokan hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 2010
  • Deli
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Umalas Hotel and Residence offers 42 accommodations with washers/dryers and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with premium cable channels. Accommodation at this 4-star hotel has kitchenettes with fridges and separate dining areas. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Kerobokan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Umalas Wangi Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

English, Indonesian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 3 km
  • Area shuttle
  • Free beach shuttle
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: IDR 90,000 for adults and IDR 45,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • De Bistro Restaurant
  • Kopi Langit at Rooftop

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • In-room kitchenette
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private or shared bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Umalas Hotel and Residence

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 90000 for adults and from IDR 45000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Umalas
Umalas Hotel
Umalas Hotel Kerobokan
Umalas Kerobokan
Umalas Hotel And Residence Bali/Seminyak
Umalas Hotel Residence
Umalas And Residence Kerobokan
Umalas Hotel and Residence Hotel
Umalas Hotel and Residence Kerobokan
Umalas Hotel and Residence Hotel Kerobokan

Frequently asked questions

What is the cancellation policy at Umalas Hotel and Residence?

Umalas Hotel and Residence offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Umalas Hotel and Residence?

Yep, Umalas Hotel and Residence has a free self car park and free valet parking.

Are there any beaches close to Umalas Hotel and Residence?

The closest beach to Umalas Hotel and Residence is Kuta Beach (5 km).

Is there a spa on site at Umalas Hotel and Residence?

Yep, Umalas Wangi Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Umalas Hotel and Residence have a pool?

Umalas Hotel and Residence has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Umalas Hotel and Residence?

Umalas Hotel and Residence features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding and dining areas.

What makes Umalas Hotel and Residence a romantic place to stay?

Couples spa treatments and pool-view dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Umalas Hotel and Residence.

Is Umalas Hotel and Residence family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Umalas Hotel and Residence is a hit with families.

Does Umalas Hotel and Residence serve breakfast?

Yep, buffet brekkie is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Umalas Hotel and Residence?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Umalas Hotel and Residence?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Umalas Hotel and Residence?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Umalas Hotel and Residence?

No, pets and service animals are not allowed.

Umalas Hotel and Residence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 42 out of 151 reviews" "
Rating 8 - Good. 57 out of 151 reviews" "
Rating 6 - Okay. 31 out of 151 reviews" "
Rating 4 - Poor. 12 out of 151 reviews" "
Rating 2 - Terrible. 9 out of 151 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
The property and WOTIF falsely advertise the property. There was no roof top restaurant, bar or room service. I was given a 2 bedroom apartment. The kitchen had no crockery, cutlery or cleaning equipment and the sink and tap area were not clean. The bathroom had towels that were old, stained, thin, small and of poor quality. There was no soap provided in the bathrooms. The bedrooms were adequate but again, there sheeting and covers were stained and main bed was very hard. There was no air conditioning in the main living areas but had it in the bedroom which was loud. One of the female reception staff was rude and was unhelpful when I needed assistance - she advised me that she was not obligated to help me. I had to go to reception to ask about wifi and internet connection. I was given a password but was unable to connect to the wifi. Overall, I would not recommend Umalas Hotel and Residence and therefore requesting a refund on the property. Could somebody please call me to discuss further as this property was not up to standard. Thankyou, I would appreciate a manager to call and discuss. Thank you kindly.
Stayed 7 nights in Sep 2023

10/10 Excellent

Sumiani

Stayed 2 nights in Dec 2019

10/10 Excellent

HK, Sydney, AUS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked friendly staff, quick request response service and assistance, tasty Bfast. It will be good if they can top up toiletries daily without guest needing to ask and also put label in front of the food and allergies ingridents or egg/ no egg in food.
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel
Room was dirty, dark, floor was sticky
Stayed 3 nights in Oct 2019

6/10 Okay

Myra

Liked: Room comfort
Disliked: Staff & service
Not for Recommendation.
In our week's stay, we had to change rooms 3 times. In the first room they put us in, upon walking in, we were impressed by the big size of the rooms, more like an apartment. This was Room 1006. Soon, we discovered we had no hot water, there was a leak under the basin and the light outside the bedroom would not turn off. We also had no pool view which was our request when making the booking. The next day, we were moved to room No. 2017. Still no direct pool view. The air conditioner in the room leaked and had wet most of our clothes in the wardrobe directly under the air conditioner! To fix the air conditioner, the maintenance guy just put a plastic container to catch the drips and it made an awful dripping sound, in which it would have been very disturbing to try and sleep with. The bathroom light was very dim, so as a solution, they put up a fluorescent light, which straight away fell & hurt my wifes hand when she caught it. Apparently, they had it just balancing on a loose screw!!!! (so dangerous). The air conditioner in the lounge room also needed fixing but instead they made it very noisy! Tiles were missing from the pool. Wi-fi was very bad. No hairdryer supplied unless requested and you had to pay for a deposit. The fixed shower head is only good for short people. After every shower, the bathroom floor would get flooded. Water also was leaking from the ceiling one evening. There was no plug in the basin in the bathroom, leaving a huge hole in the drain.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice stay in a calm area
Well priced hotel with very nice staff
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Awesome area to stay in Bali...
Awesome area to stay in Bali... The Umalas area still has the old Bali feel... The hotel has friendly service and in its day, would have been a beautiful hotel, but sadly it hasn’t been very well maintained... It’s a little run down and has Ann old fashioned look and feel... It really needs a little makeover and to be restored to its former glory... The deck around the pool is dangerous and desperately need replacing! The AC’s were extremely noisy! linen and towels altho clean, were old and tied... The wifi was impossible to login too and not worth using... if they fix these few things it would be a great place to stay!
Stayed 6 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Nice hotel staff & good food, poor room quality
The staff was extremely friendly and nice, and the food at the hotel restaurant is really good. But the actual room wasn’t as great. My bathroom was clean, but it didn’t look the best. The WiFi dropped repeatedly. And there was construction outside my room, which made it difficult to just relax in the room when I wanted a break from sightseeing. There were also a number of appliances that malfunctioned during my stay, including the TV and the safe. The price was cheap, so it’s a good option if you’re low on cash. But I wouldn’t stay here again, if I have a chance to return to Bali.
Stayed 8 nights in Dec 2018

8/10 Good

E

Liked: Staff & service, room comfort
Location a bit far from beach and shops, staff friendly, toilets are old n need a rewamp. Best is the breakfast n pool
Stayed 3 nights in Sep 2018

6/10 Okay

Rossco, Adelaide

Liked: Staff & service
Disliked: Property conditions & facilities
Some highs but one major low.
We stayed at Umalas Hotel and Residence for three weeks and found it to be mostly a positive experience. The high points would be the excellent staff, all very friendly and willing to help out in any way they can. The low point would be it's a bit old and tired and it also has just about the worst Wi-Fi internet connection we have ever tried to use, slow, unsecure and it either drops out constantly or doesn't connect up at all, it's truly dreadful and if you want or need Wi-Fi in a hotel, well do not come here, just straight away look elsewhere, it's really not up to scratch. Arriving late one night the reception desk arranged a welcome drink for us while we filled in the paperwork, it's pretty standard stuff in Asia but still a nice touch. The rooms themselves, or a least our one bedroom room on the first floor was decidedly odd in layout and equipment. There is a small kitchenette in the living space, it has a microwave and fridge but there is nothing much in they way of cooking or eating utensils, the front desk staff will provide anything you ask for though, like plates, bowls, tea-towels etc. Also in the living space is a lounge and a TV and that's where it starts to get weird. The TV is mounted onto a wall and the lounge is sitting under it but a right angles, you can't actually sit on the lounge and watch the television unless you do as we did and drag the lounge across the room and push it up against the wall facing the TV. The other really odd, (or just plain bad,) d
Stayed 18 nights in Mar 2018

8/10 Good

Emma, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with gorgeous pool area, great rooftop
Better than expected! This hotel deserves a better rating than it currently has. The staff were super friendly, great pool. Breakfast okay
Stayed 3 nights in Aug 2017

8/10 Good

Hernan, Sydney

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel, not so nice location
Rooms are big and comfy, AC in every space. Beautiful restaurant in the terrace with nice Indonesian food, although a bit slow. Helpful staff are ok with English. Best parts are breakfast and the pool, super clean and with jacuzzi. location is not the best, but you can take an Uber easily and cheap to the beach (not so good) or the centre in about 20min.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

8/10 Good

Meity

Liked: Cleanliness, staff & service, room comfort
Nyaman, recommended

8/10 Good

charlie, vancouver, bc

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel with great service.
We stayed in a 3 bedroom suite and it was very spacious on the ground floor. We stayed for 12 days and the staff was very helpful if we had any complaints.

8/10 Good

Mani, melbourne australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but little bit far from center bali
Good hotel specailly all staff members are very friendly n cooperative wifi is very very slow cant do anything even very hard to open web page breakfast buffet is good bathroom is very old need to be upgrade

10/10 Excellent

mohammed mizanur rahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

6/10 Okay

Man Sheung, Hong Kong

Bali Trip
We found lots of ants and tiny bugs in the rooms.

10/10 Excellent

Brett , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay..very quiet. Central Location.
Well our stay was one night only but was nice. The breakfast serve was exceptional. Would definitely stay again.

6/10 Okay

mm, australia

Liked: Staff & service
Good standard for those on a tight budget
The staff are fantastic, the hotel is a little tired but rooms are clean and comfortable beds. Very well priced for tight budgets and close to Seminyak

4/10 Poor

Ramli, Jakarta, DKI

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing special this hotel
The cleaness ( many bugs, spider webs @ bedroom ), must asked for the slippers & tooth brush

6/10 Okay

Family with one kid, Jakarta

Liked: Cleanliness, staff & service, room comfort
Good price but lots of traffic
We are staying in one bedroom type. The hotel and service was good.. And has great pool. However breakfast not sp good and served ala carte in small potion, maybe because not many guest choose with breakfast. Room condition and kitchenete is perfect, comfy bed, but bathroom has smell odour.. Need maintenance on that.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price.
If only the breakfast has rice porridge, something that I always look forward to at the breakfast table in Indonesia.

8/10 Good

Jeff, zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel - big rooms
stayed for the 2nd time at this hotel and appreciate the big rooms, the cleanliness