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MGM Grand Hotel & Casino

4.0 star property
Eco-certified Las Vegas resort in Las Vegas Strip with 16 restaurants

Photo gallery for MGM Grand Hotel & Casino

4 outdoor pools, pool cabanas (surcharge), pool loungers
Reception
16 restaurants, lunch, dinner served; American cuisine
16 restaurants, lunch, dinner served; American cuisine
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Hot tub
  • Bar
  • Breakfast available
The current price is NZ$186
includes taxes & fees
6 Mar - 7 Mar

Explore the area

Map
3799 Las Vegas Blvd S, Las Vegas, NV, 89109
  • MGM Grand Garden Arena
    ‪2 min walk‬
  • Dolby Live
    ‪6 min walk‬
  • MGM Grand Casino
    ‪9 min walk‬
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪15 min drive‬

Room options

View all photos for Executive Two Queen Suite

Premium bedding, in-room safe, laptop workspace, blackout curtains

Executive Two Queen Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Stay Well Grand Two Queen

Premium bedding, in-room safe, laptop workspace, blackout curtains

Stay Well Grand Two Queen

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Accessible Two Queen Roll-in Shower

Premium bedding, in-room safe, laptop workspace, blackout curtains

Grand Accessible Two Queen Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tower One Bedroom Suite

Tower One Bedroom Suite

Tower One Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Accessible King

Premium bedding, in-room safe, laptop workspace, blackout curtains

Grand Accessible King

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Spa Suite

Premium bedding, in-room safe, laptop workspace, blackout curtains

Tower Spa Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hydromassage showerhead
Private bathroom
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Stay Well Grand King

Premium bedding, in-room safe, laptop workspace, blackout curtains

Stay Well Grand King

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand King

Premium bedding, in-room safe, laptop workspace, blackout curtains

Grand King

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible Two Queen

Premium bedding, in-room safe, laptop workspace, blackout curtains

Grand Accessible Two Queen

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Two Queen

Premium bedding, in-room safe, laptop workspace, blackout curtains

Grand Two Queen

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King Accessible with Roll-in Shower

Premium bedding, in-room safe, laptop workspace, blackout curtains

Executive King Accessible with Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio King

Studio King

Studio King

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Marquee Suite

2 Bedroom Marquee Suite

2 Bedroom Marquee Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 139 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Accessible King Roll-in Shower

Premium bedding, in-room safe, laptop workspace, blackout curtains

Grand Accessible King Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Two Queen Strip View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Grand Two Queen Strip View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Stay Well Executive Two Queen Suite

Premium bedding, in-room safe, laptop workspace, blackout curtains

Stay Well Executive Two Queen Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Penthouse, City View (Suite)

Penthouse, City View (Suite)

Penthouse, City View (Suite)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hydromassage showerhead
  • 116 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, City View

Grand Suite, City View

Grand Suite, City View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hydromassage showerhead
  • 88 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Stay Well Executive King Suite

Premium bedding, in-room safe, laptop workspace, blackout curtains

Stay Well Executive King Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Stay Well Tower Spa Suite

Premium bedding, in-room safe, laptop workspace, blackout curtains

Stay Well Tower Spa Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive King Suite

Premium bedding, in-room safe, laptop workspace, blackout curtains

Executive King Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Stay Well Patio Suite

Stay Well Patio Suite

Stay Well Patio Suite

Highlights

Patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Skylofts One Bedroom Loft

Skylofts One Bedroom Loft

Skylofts One Bedroom Loft

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hydromassage showerhead
Private bathroom
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Skylofts Two Bedroom Loft

Skylofts Two Bedroom Loft

Skylofts Two Bedroom Loft

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hydromassage showerhead
Private bathroom
  • 279 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior

Luxor Hotel and Casino

Pool
Hot tub
Spa
Pet-friendly
3.8 out of 5, Good, (27171)
The price is NZ$149
for 1 room
includes taxes & fees
18 Feb - 19 Feb
Luxor Hotel and Casino

About the area

Las Vegas

MGM Grand Hotel & Casino places you steps from MGM Grand Garden Arena and within a 10-minute stroll of Dolby Live. Highlights at this eco-friendly resort include 16 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The steakhouse, Craftsteak, serves American cuisine and is open for dinner. With 9 lounge bars to choose from, you can enjoy a drink at the resort. Enjoy the 3 hot tubs, gym and lazy river plus access to a driving range. Plus you'll find a casino, a steam room and a conference centre. Each morning cooked-to-order breakfast is served between 6:00 AM and 1:00 PM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Las Vegas Strip resort include MGM Grand Casino and T-Mobile Arena.
View more Resorts in Las VegasOpens in a new window

What's nearby

  • MGM Grand Garden Arena - 2 min walk
  • MGM Grand Casino - 9 min walk
  • T-Mobile Arena - 10 min walk
  • Fountains of Bellagio - 15 min walk
  • Allegiant Stadium - 3 min drive

Getting around

  • MGM Grand Monorail Station - 10 min walk
  • Las Vegas International Airport Station - 26 min drive
  • Las Vegas, NV (LAS-Harry Reid Intl.) - 15 min drive

Restaurants

  • ‪Showcase Food Court - ‬3 min walk
  • ‪MGM Grand Poker Room - ‬5 min walk
  • ‪Level Up Las Vegas - ‬1 min walk
  • ‪America - ‬10 min walk
  • ‪Nine Fine Irishmen - ‬9 min walk

About this property

MGM Grand Hotel & Casino

Eco-certified Las Vegas resort in Las Vegas Strip with 16 restaurants
MGM Grand Hotel & Casino offers its guests a full-service spa, 4 outdoor swimming pools, and 3 hot tubs along with a lazy river and a steam room. There are 16 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 9 bars/lounges.

There are 70 meeting rooms available. A casino, a seasonal outdoor pool, and a fitness centre are also featured at the eco-certified MGM Grand Hotel & Casino. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Las Vegas resort.

  • 1 building
  • 5003 guestrooms or units
  • 30 levels
  • 16 dining venues
  • 9 bars or lounges
  • 2 coffee shops
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
MGM Grand Hotel & Casino offers 5003 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested. Cots/infant beds (complimentary) are also available.
The on-site spa has 30 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: High-speed internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 19 to 35 for adults and USD 13 to 20 for children
  • 16 restaurants
  • 2 coffee shops/cafes
  • 9 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Craftsteak
  • Crush
  • Emerils
  • Morimoto
  • Wolfgang Puck Bar/Grill

Things to do

  • 2,500 slot machines
  • 200 gaming tables
  • 3 spa tubs
  • 4 outdoor pools
  • Casino (170,000 square feet of space)
  • Full-service spa
  • Golf driving range
  • Gym
  • Lazy river
  • Shopping
  • Sportsbook
  • Steam room

Family friendly

  • 4 outdoor pools
  • Free cot
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 70 meeting rooms
  • Conference centre

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 30 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day
  • Resort fee: USD 56.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19 to 35 for adults and USD 13 to 20 for children
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 40.00 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in February and close in October.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel & Casino
Grand MGM
MGM Grand
MGM Grand Hotel & Casino
MGM Grand Hotel & Casino Las Vegas
MGM Grand Las Vegas
MGM Hotel & Casino
MGM Grand Casino Las Vegas
Mgm Grand Hotel Casino
Mgm Grand Hotel Las Vegas
Mgm Hotel Las Vegas
Mgm Las Vegas Hotel
MGM Grand Hotel Casino Las Vegas
Mgm Grand & Casino Las Vegas
MGM Grand Hotel & Casino Resort
MGM Grand Hotel & Casino Las Vegas
MGM Grand Hotel & Casino Resort Las Vegas

Frequently asked questions

What is the cancellation policy at MGM Grand Hotel & Casino?

MGM Grand Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MGM Grand Hotel & Casino?

As of 4 Feb 2025, prices found for a 1-night stay for 2 adults at MGM Grand Hotel & Casino on 6 Mar 2025 start from NZ$85.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MGM Grand Hotel & Casino?

Yep, MGM Grand Hotel & Casino has a covered self car park with in/out privileges for USD 20.00 per day.

Is there a spa on site at MGM Grand Hotel & Casino?

Yep, there is an onsite spa at MGM Grand Hotel & Casino. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does MGM Grand Hotel & Casino have a pool?

Yep, and guests love it! MGM Grand Hotel & Casino has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open from February to October.

Does MGM Grand Hotel & Casino have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at MGM Grand Hotel & Casino?

MGM Grand Hotel & Casino features 4 outdoor pools, 3 hot tubs and 16 restaurants.

What makes MGM Grand Hotel & Casino a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at MGM Grand Hotel & Casino.

Is MGM Grand Hotel & Casino family-friendly?

You bet! With amenities such as a lazy river and 4 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that MGM Grand Hotel & Casino is a hit with families.

Does MGM Grand Hotel & Casino serve breakfast?

Yeah, cooked-to-order breakfast is served daily between 6:00 AM and 1:00 PM.

Is there a free airport shuttle available at MGM Grand Hotel & Casino?

No, MGM Grand Hotel & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at MGM Grand Hotel & Casino?

Yep, you can grab a meal at MGM Grand Hotel & Casino's onsite restaurant that serves American cuisine.

What time are check-in & check-out at MGM Grand Hotel & Casino?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

MGM Grand Hotel & Casino Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 7459 out of 16020 reviews
Rating 8 - Good. 3599 out of 16020 reviews
Rating 6 - Okay. 2295 out of 16020 reviews
Rating 4 - Poor. 1351 out of 16020 reviews
Rating 2 - Terrible. 1316 out of 16020 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything costs extra, to use resort facilities which I said I wasn’t going to and still charged, to use the fridge in your own room extra… really poor
Stayed 1 night in Dec 2024

8/10 Good

Everardo

Stayed 3 nights in Oct 2024

6/10 Okay

Lisa Ann

Stayed 1 night in Nov 2024

8/10 Good

William Rae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the fact that to get anywhere in the hotel you had to walk through the casino gaming areas where the smoke choked us. I know it is a marketing decision that makes sense to you but we can't stand the smell.
Stayed 7 nights in Oct 2024

10/10 Excellent

Deidra

Stayed 4 nights in Jul 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

harold

Travelled with family
Disliked: Staff & service, property conditions & facilities
5 night stay. Several mornings there was no hot water for showers. When I called to report this issue, I was told that "it happens sometimes". They offered to send a maintenance person to our room to perform a "temperature check". I am 60 years old and have some experience taking showers. I am able to do a temperature check on my own to confirm that there IS NO HOT WATER. Thanks for nothing. I assume that the physical plant is old and no longer servicable. This place should follow the lead of the Tropicana.
Stayed 5 nights in Oct 2024

4/10 Poor

Nelida

Travelled with group
Disliked: Cleanliness, staff & service
This property feels old and dirty, there is no outdoor area before 9 am where someone could sit and breath some air that is not contaminated by smoke. The staff is ok the rooms don’t even have a coffee maker and they charge you a $51/day resort fee. You are not allowed to use the fridge in the room, and they charge you a $400 deposit that they return 7 days after you leave. Do not recommend.
Stayed 3 nights in Nov 2024

6/10 Okay

SHEILA

Travelled with group
Liked: Cleanliness, staff & service
Was very expensive. $10 for a bottle of water!!?? C'mon... No coffeemakers in the room, no fridge. Pretty ridiculous. Was happy to go home.
Stayed 3 nights in Oct 2024

6/10 Okay

Jonas

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Simardeep Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from room
Stayed 3 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Jake

Travelled with partner
Had a wonderful time
Stayed 3 nights in Nov 2024

10/10 Excellent

Lysanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !!!
Stayed 5 nights in Oct 2024

8/10 Good

lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the property. Just wished they would have microwaves in the room
Stayed 3 nights in Oct 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and service
Stayed 2 nights in Nov 2024

6/10 Okay

Kristina

Stayed 3 nights in Oct 2024

10/10 Excellent

David

Stayed 3 nights in Oct 2024

10/10 Excellent

Zulema

Travelled with partner
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Verneka

Travelled with family
Liked: Staff & service, amenities
The customer service staff was amazing. They were pleasant and helpful during each of my encounters. There were some issues with my room but the staff was accommodating.
Stayed 1 night in Oct 2024

8/10 Good

Maeva Carmen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the 22nd floor. We had no issues with noise. Slept great, decent view. Nice staff! Only complaint is the pricing of everything
Stayed 3 nights in Nov 2024

10/10 Excellent

MARIANELLA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Crystal

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
One room was a dirty room the someone had just checked out
Stayed 3 nights in Jul 2024

6/10 Okay

Jonathan

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024