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Best Western Diamond Bar Hotel & Suites

2.5 star property
Hotel in Diamond Bar with free breakfast and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western Diamond Bar Hotel & Suites

Standard Room, 1 King Bed, Non Smoking, Refrigerator
Exterior
Outdoor pool
Lobby
Property amenity

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
259 Gentle Springs Ln, Diamond Bar, CA, 91765
  • California State Polytechnic University, Pomona
    4 min drive
  • Fairplex
    8 min drive
  • Western University of Health Sciences
    8 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Diamond Bar - Pomona, an IHG Hotel
Pool
Hot tub
Spa
Parking included
4.4 out of 5, Excellent, (1000)
The price is NZ$260
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Holiday Inn Diamond Bar - Pomona, an IHG Hotel

About the area

Diamond Bar

Best Western Diamond Bar Hotel & Suites puts you in the centre of Diamond Bar, 4.7 km (2.9 mi) from Spadra Cemetery and 4.7 km (2.9 mi) from California State Polytechnic University, Pomona. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include coffee/tea in a common area and laundry facilities. .Attractions within a 20-minute drive of this Diamond Bar hotel include California State University, Fullerton and Ontario Convention Center.

What's nearby

  • California State Polytechnic University, Pomona - 4 min drive
  • Fairplex - 8 min drive
  • Auto Club Raceway at Pomona - 10 min drive
  • Raging Waters - 10 min drive
  • BAPS Shri Swaminarayan Mandir - 10 min drive

Getting around

  • Walnut Industry Station - 8 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 25 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪The Coffee Bean and Tea Leaf - ‬3 min walk
  • ‪Basil And - ‬5 min walk

About this property

Best Western Diamond Bar Hotel & Suites

Hotel in Diamond Bar with free breakfast and 24-hour front desk
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. Best Western Diamond Bar Hotel & Suites also features an outdoor pool, a garden, and coffee/tea in common area. Self parking is free.

This Diamond Bar hotel is smoke free.

  • 97 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
Best Western Diamond Bar Hotel & Suites offers 97 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Diamond Bar hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 15.99 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.99 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Best Western Diamond Bar
Best Western Diamond Bar Hotel
Best Western Hotel Diamond Bar
Diamond Bar Best Western
Best Western Diamond Bar Hotel Diamond Bar
Best Diamond Bar & Suites
Best Western Diamond Bar Hotel & Suites Hotel
Best Western Diamond Bar Hotel & Suites Diamond Bar
Best Western Diamond Bar Hotel & Suites Hotel Diamond Bar

Frequently asked questions

Is parking available at Best Western Diamond Bar Hotel & Suites?

Yep, Best Western Diamond Bar Hotel & Suites has a free self car park.

How much does it cost to stay at Best Western Diamond Bar Hotel & Suites?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Diamond Bar Hotel & Suites on 17 Nov 2024 start from NZ$232.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Diamond Bar Hotel & Suites have a pool?

Best Western Diamond Bar Hotel & Suites has a pool. The pool is open 7:00 AM to 9:00 PM.

Does Best Western Diamond Bar Hotel & Suites serve breakfast?

Yeah, our guests give top marks to the free buffet breakfast here! Served weekdays between 6:00 AM and 9:00 AM and weekends between 6:00 AM and 9:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Best Western Diamond Bar Hotel & Suites?

No, Best Western Diamond Bar Hotel & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Diamond Bar Hotel & Suites?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Diamond Bar Hotel & Suites?

No, only service animals are allowed.

Best Western Diamond Bar Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 304 out of 1000 reviews" "
Rating 8 - Good. 269 out of 1000 reviews" "
Rating 6 - Okay. 174 out of 1000 reviews" "
Rating 4 - Poor. 119 out of 1000 reviews" "
Rating 2 - Terrible. 134 out of 1000 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Raman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never requested handicapped accessible room I was given one late in night who is tired after 8 hr drive . Was never informed when I checked in that my room is handicapped accessible room ! Next day I had to leave early so could not have time to request to change my room plus when I returned in evening my room was not serviced 😡. I had to call and get them send some one to clean up bit . Very disappointed. Expedia should have looked in to this when I made the reservation. !!!
Stayed 3 nights in Aug 2024

8/10 Good

Santos

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Unprofessional Staff and Owner
I wish I could add a zero rating on the hotel's staff and service. They are unprofessional, and the supervisor/who claimed to be the owner is also of no help. I had an issue when I tried to extend my stay at that place. The receptionist insisted that I needed to add $20 for the room not facing the freeway after we already stayed there for 6 days, that was ok when I asked if they could do a complementary, but the receptionist refused and hung up the phone. I called again then I looked for a manager, the supervisor/claimed the owner answered my phone, then he started with blah blah blah.... As a business owner and the kind of industry that you are in, you should listen to your customer, instead, he keeps on talking. So I just said, please just refund my stay, and I'll get another hotel that is worth my penny. Reading back the review after I had a bad experience, I would agree 100% that the supervisor/owner and the receptionist are unprofessional.
Stayed 2 nights in Jul 2024

2/10 Terrible

Aja

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Preeti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy clean hotel
It was nice cozy place . Stayed here one night . Overall good experience. Complimentary breakfast was good .
Stayed 1 night in Aug 2024

8/10 Good

Peike

Stayed 1 night in Jul 2024

2/10 Terrible

jessica

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service I found a big cockroach in the bathroom The remote controle didn’t have batteries
Stayed 1 night in Aug 2024

2/10 Terrible

Nathan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Minhao

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good don’t live there
Stayed 2 nights in Jul 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Eduardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The owner made up a $75 fee to charge me extra. We were in town for a tournament, we travel a lot. This business was extremely shady and will be reported to corporate.
Stayed 1 night in Jul 2024

6/10 Okay

Ricky

Oh well
Wanted a location closer to the pool. Got confused on the morning breakfast time, ended up missing breakfast.
Stayed 1 night in Jul 2024

6/10 Okay

terry

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is located next to a freeway and construction was happening around the hotel. Also, the AC condenser and ice maker are outside the room's door, so it could be noisy in addition to the freeway noise.
Stayed 1 night in Jul 2024

2/10 Terrible

Chun

Travelled with family
Disliked: Staff & service
Terrible front desk service.
Terrible front desk service! How come they selected that guy to work at front desk. He is so mean and rude. He gave us wrong room which AC is not working. Then we came back. Still gave us so bad attitude. Won't come again. This behavior and attitude to my family and me is not acceptable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Diamond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, quiet, polite front staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Alberto, Wasco

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

yijun

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Daysi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gloria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are extra big. The only thing they should change are the pool hours ,the pool closes at 9pm during summer
Stayed 1 night in Jul 2024

6/10 Okay

Frank

Travelled with family and small children
Disliked: Cleanliness, staff & service
Its easy access from the freeway. Somehow staff is always checking up on you, either when getting breakfast or even asking for extra amenities. I also didnt like that the floors were dirty even after room service, hair leaves etc. the rooms are in good shape just how the staff is and cleanliness is a downside
Stayed 3 nights in Jul 2024

8/10 Good

Latasha

Travelled with family
Liked: Staff & service, property conditions & facilities
Very nice pool and staff very friendly. Rooms were clean and updated. There is no microwave in the rooms vut you can use the dining area to warm up food
Stayed 2 nights in Jul 2024

8/10 Good

Brian

Liked: Amenities
Hard floors in the rooms was nice.
Stayed 3 nights in Jun 2024