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Hyatt Place Ontario / Rancho Cucamonga

3.0 star property
Pet-friendly Ontario hotel connected to a shopping centre, steps from Ontario Mills Shopping Mall

Photo gallery for Hyatt Place Ontario / Rancho Cucamonga

Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Outdoor pool
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
The current price is NZ$228
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
4760 Mills Cir, Ontario, CA, 91764
  • Ontario Mills Shopping Mall
    ‪2 min walk‬
  • Toyota Arena
    ‪3 min drive‬
  • Victoria Gardens
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Multiple Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

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About the area

Ontario

You'll be connected to a shopping centre at Hyatt Place Ontario / Rancho Cucamonga, and within a 30-minute stroll of Ontario Mills Shopping Mall and Toyota Arena. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The café, Gallery, serves American cuisine. At the hotel's own lounge bar, you can stop for a drink. 850 square feet (79 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning free on-the-go breakfast is offered between 6:00 AM and 9:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this Ontario hotel include Ontario Convention Center and Victoria Gardens.

What's nearby

  • Ontario Mills Shopping Mall - 2 min walk - 0.2 km
  • Toyota Arena - 3 min drive - 2.5 km
  • Ontario Convention Center - 5 min drive - 6.0 km
  • Victoria Gardens - 5 min drive - 5.9 km
  • Auto Club Speedway - 8 min drive - 7.9 km

Getting around

  • Upland Station - 9 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 12 min drive

Restaurants

  • ‪Dave & Buster's - ‬5 min walk
  • ‪Rainforest Cafe - ‬3 min walk
  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Ontario Mills Food Court - ‬6 min walk
  • ‪Chick-fil-A - ‬12 min walk

About this property

Hyatt Place Ontario / Rancho Cucamonga

Pet-friendly Ontario hotel connected to a shopping centre, steps from Ontario Mills Shopping Mall
Hyatt Place Ontario / Rancho Cucamonga offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 850 square feet (79 square metres) and includes conference space. The business-friendly Hyatt Place Ontario / Rancho Cucamonga also features a vending machine, a garden, and concierge services. Self parking is free.

This Ontario hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 850 sq ft of conference space
  • 79 sq. m of conference space
  • Built in 1998
  • To-go breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Ontario / Rancho Cucamonga offers 127 accommodations with free newspapers and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium digital channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Exterior

Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,221 reviews
The price is NZ$189
includes taxes & fees
11 May - 12 May
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Ontario
Hyatt Place Ontario Rancho Cucamonga
Hyatt Place Rancho Cucamonga
Hyatt Place Rancho Cucamonga Hotel
Hyatt Place Rancho Cucamonga Hotel Ontario
Ontario Hyatt Place
Hyatt Ontario Mills
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Ontario Hyatt
Hyatt Place Ontario Rancho Cucamonga Hotel
Hyatt Ontario Rancho Cucamonga
Hyatt Place Ontario / Rancho Cucamonga Hotel
Hyatt Place Ontario / Rancho Cucamonga Ontario
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario

Frequently asked questions

What is the cancellation policy at Hyatt Place Ontario / Rancho Cucamonga?

Hyatt Place Ontario / Rancho Cucamonga offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Ontario / Rancho Cucamonga?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Ontario / Rancho Cucamonga on 28 Apr 2025 start from NZ$227.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Ontario / Rancho Cucamonga?

Yep, Hyatt Place Ontario / Rancho Cucamonga has a free self car park.

Is there a spa on site at Hyatt Place Ontario / Rancho Cucamonga?

No, there is no spa at this property. Villaggio Nail Spa is a short 16-minute walk away.

Does Hyatt Place Ontario / Rancho Cucamonga have a pool?

Hyatt Place Ontario / Rancho Cucamonga has a pool. The pool is open 6:00 AM to 10:00 PM.

What makes Hyatt Place Ontario / Rancho Cucamonga a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Place Ontario / Rancho Cucamonga.

Is Hyatt Place Ontario / Rancho Cucamonga family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Ontario / Rancho Cucamonga is a hit with families.

Does Hyatt Place Ontario / Rancho Cucamonga serve breakfast?

You bet, guests quite like the free on-the-go breakfast here! Offered daily between 6:00 AM and 9:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hyatt Place Ontario / Rancho Cucamonga?

No, Hyatt Place Ontario / Rancho Cucamonga does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Ontario / Rancho Cucamonga?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Place Ontario / Rancho Cucamonga?

Check-in begins at 3 PM. Check-out time is noon.

Hyatt Place Ontario / Rancho Cucamonga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 553 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Leroy H

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Sandra

Travelled with family
Disliked: Property conditions & facilities, room comfort

Should’ve stayed in the dark.

Power outage at our apartment so invested in staying at this hotel for my 92-year old mom and me. Very disappointed in the numerous issues encountered-toilet didn’t work, ADA shower had no mat so very dangerous for my mom to walk in/out, even with hand rails. We changed rooms, but it was more stressful for my mom. We left a day early, paid for “loss” of third night. I would not recommend.
Stayed 3 nights in Jan 2025

6/10 Okay

Kenneth

Stayed 4 nights in Jan 2025

4/10 Poor

Viridiana

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Everything in the room was outdated. The bedding was so thin you can see through it. The mattress was lumpy and hard, we didn’t get any restful sleep. We never used the sofas as it clearly had stains one which looked like bodily fluids. We enjoyed the convenience of the location as it was walking distance to the mall but I wouldn’t stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

4/10 Poor

Tony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Photos are deceiving....

One of the room had toilet drainage issue. Never got fixed during stay. Phones didn't work. Wifi didn't work. TV reception was very poor. My daughter's request was "Please don't come back here next time."
Stayed 2 nights in Jan 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

howard

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

maeva

Travelled with family
Liked: Staff & service, property conditions & facilities
Very close to Ontario Mills , good breakfast ; staff is so great
Stayed 4 nights in Dec 2024

8/10 Good

Andrew

Liked: Staff & service
Would not recommend this hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I had an amazing stay and breakfast was just delicious
Stayed 1 night in Dec 2024

4/10 Poor

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
O inroom safe. AC very noisy. Housekeeping doesn’t clean well & its every other day on request. Smells bad on the corridors
Stayed 6 nights in Dec 2024

8/10 Good

Robert, Las vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So if you have an EV dont stay here. There is no charging stations here. We had to goto the mall and find a charging station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Raul

Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Stayed 1 night in Dec 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excess charge

Noted early check-in when making reservation. No response. Arrived at hotel before check in time, many rooms were clean and available. Nowhere near capacity, near vacant, yet they charged $35 for early check-in or I had to wait two hours (for no reason).
Stayed 1 night in Dec 2024

8/10 Good

sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating of early check-in, but initially assigned to handicap room. When a standard room was requested, a slight delay was encountered and okay.
Stayed 1 night in Dec 2024

10/10 Excellent

Valerie

Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio
Stayed 1 night in Oct 2024

6/10 Okay

Alejandra

Stayed 3 nights in Nov 2024

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freeway side is quite loud
Stayed 2 nights in Dec 2024

10/10 Excellent

JAMES, SIMI VALLEY

Stayed 1 night in Nov 2024

10/10 Excellent

Rachel, West Covina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing and peaceful. Definitely going back.
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2024