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Rydges Mackay Suites

4.0 star property
Hotel in Mackay with fitness centre and 24-hour business centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Rydges Mackay Suites

City view
Exterior
Studio King
Breakfast, lunch, dinner served; local and international cuisine
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
9 Gregory Street, Mackay, QLD, 4740
  • Artspace Mackay
    3 min walk
  • Jubilee Park
    6 min walk
  • Mackay Enertainment and Convention Centre
    7 min walk
  • Mackay, QLD (MKY)
    11 min drive

Room options

View all photos for Deluxe Spa Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Spa Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for One Bedroom Twin Suite

One Bedroom Twin Suite

One Bedroom Twin Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Two Bedroom Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Two Bedroom Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 87 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Studio King

Studio King

Studio King

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Spa Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Spa Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

One Bedroom Twin Suite

  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

One Bedroom Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Deluxe Two Bedroom Suite

Free toiletries, hair dryer, towels

Deluxe Two Bedroom Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 2 King Beds

Studio King

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Quest Mackay on Gordon
Pool
Spa
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (358)
The price is NZ$327
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Quest Mackay on Gordon

About the area

Mackay

Rydges Mackay Suites puts you in the heart of Mackay, within just a 10-minute stroll of Artspace Mackay and Jubilee Park. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Moss on Wood, serves local and international cuisine and is open for breakfast, lunch and dinner. Moss on Wood Bar is the hotel's own bar. 4 meeting rooms and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Each morning cooked-to-order breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of limited parking. .Sights within a 15-minute walk of this Mackay hotel include Mackay Enertainment and Convention Centre and Bluewater Lagoon.

What's nearby

  • Bluewater Lagoon - 10 min walk
  • Caneland Central - 11 min walk
  • Harrup Park - 2 min drive
  • Mackay Base Hospital - 5 min drive
  • Mackay Marina Village & Shipyard - 8 min drive

Getting around

  • Mackay Station - 6 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪The Grazing Goat Cafe - ‬3 min walk
  • ‪The Rabbit Hole - ‬1 min walk
  • ‪Noodle Paradise Mackay - ‬4 min walk
  • ‪Palace Hotel - ‬5 min walk
  • ‪Subway - ‬2 min walk

About this property

Rydges Mackay Suites

Hotel in Mackay with fitness centre and 24-hour business centre
Rydges Mackay Suites offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. The business-friendly Rydges Mackay Suites also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Mackay hotel.

  • 90 guestrooms or units
  • 7 levels
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Rydges Mackay Suites offers 90 air-conditioned accommodations with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Mackay hotel provides complimentary wireless Internet access. Cable televisions are provided. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: AUD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Moss on Wood
  • Moss on Wood Bar

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 30 per person
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Mackay Suites
Grande Suites Mackay
Mackay Grande
Rydges Mackay Suites Hotel
Mackay Grande Suites Hotel
Mackay Suites
Mackay Grande Hotel Mackay
Rydges Suites Hotel
Rydges Suites
Rydges Mackay Suites Hotel
Rydges Mackay Suites Mackay
Rydges Mackay Suites Hotel Mackay

Frequently asked questions

What is the cancellation policy at Rydges Mackay Suites?

Rydges Mackay Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rydges Mackay Suites?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Rydges Mackay Suites on 10 Nov 2024 start from NZ$161.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rydges Mackay Suites?

Yep, Rydges Mackay Suites has a free self car park. Onsite parking is limited.

Are there any beaches close to Rydges Mackay Suites?

The closest beach to Rydges Mackay Suites is Lamberts Beach (8.7 km).

Does Rydges Mackay Suites have a pool?

Rydges Mackay Suites has a pool and an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Does Rydges Mackay Suites serve breakfast?

Yeah, cooked-to-order breakfast is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Rydges Mackay Suites?

No, Rydges Mackay Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Rydges Mackay Suites?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Rydges Mackay Suites?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Rydges Mackay Suites?

No, only service animals are allowed.

Rydges Mackay Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 1003 reviews" "
Rating 8 - Good. 347 out of 1003 reviews" "
Rating 6 - Okay. 119 out of 1003 reviews" "
Rating 4 - Poor. 40 out of 1003 reviews" "
Rating 2 - Terrible. 20 out of 1003 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are not sound proof and very noisy from outside noise. Wasn’t hot weather but the air conditioning system was not getting cold enough
Stayed 2 nights in Oct 2024

10/10 Excellent

Lenilton

Stayed 1 night in Sep 2024

6/10 Okay

Giuseppe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Karlie

Stayed 3 nights in Sep 2024

10/10 Excellent

Annemaree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff were fantastic definitely stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Sep 2024

4/10 Poor

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The first night my son and I were woken up at least ten times. We gave up trying to sleep at 4am. People were just having fun but the coming and going all night was really frustrating. The second night we were kindly moved to a room away from the lifts. By 4am we were up again. The rooms had everything we needed and staff were lovely, but I certainly wouldn't recommend staying there on a weekend if sleep is something you need.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathan

Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to an assortment of restaurants and bars
Stayed 3 nights in Jun 2024

6/10 Okay

Graham

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Cassi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay.
Stayed 1 night in May 2024

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked early and got a good rate
Stayed 1 night in May 2024

6/10 Okay

Bette

Travelled with partner
Disliked: Property conditions & facilities
Very small room Bathroom badly needed update with mildew in tile grout. Overpriced for the standard of accommodation
Stayed 1 night in Apr 2024

6/10 Okay

Scott

Business traveller
Only a few off the staff smiled, the rest were very un-inviting. Would not go back in a hurry
Stayed 3 nights in Mar 2024

10/10 Excellent

Brendan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central mackay
Stayed 1 night in Mar 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, great helpful staff, would definitely stay again
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Cody

Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Stayed 1 night in Nov 2023

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service
Dishwasher didnt work. Really noisy on Friday night.
Stayed 2 nights in Nov 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service
First room was above a night club and noisy, the windows did not shut properly and the wind made loud whistling noises but the friendly and helpful staff moved us to another room on the other side of the building and it was fantastic.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a studio for a night before a wedding. The staff allowed us to check in early so that we could get ready in the room before having to leave for the event. The room was clean and big, and the bathroom had good toiletries, as well as a hair dryer and magnifying mirror. Everything in the room worked well. We couldn't hear other guests at all even though the hotel was pretty full. Parking is easy and free. We have stayed before and will stay again!
Stayed 1 night in Sep 2023

6/10 Okay

Natalie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
We have stayed at this hotel regularly. We thought we would eventually get a room with decent shower pressure. Our last stay was the worst by far, with the shower no more than a trickle. This building is relatively new, so there is no excuse for poor water pressure. Low cost hotels on Nebo road have better pressure. I had a bath instead and while relaxing in the bath, noticed how dirty the bathroom was. Anything not in direct eye sight had not been cleaned. The cost of these rooms is above average for Mackay, so we expect better than this. We feel like we will not be staying here again because of this. As we deserve a decent shower for the amount of money we have paid.
Stayed 1 night in Sep 2023