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Tateshina Grand Hotel Takinoyu

4.0 star property
Ryokan in Chino with 2 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tateshina Grand Hotel Takinoyu

Public bath
Hot springs
Suite Room, Non-smoking
Hot springs
Hallway

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Spa
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
The price is NZ$168
includes taxes & fees
7 Jan - 8 Jan 2025

Explore the area

Map
4028 Kitayama, Chino, Nagano-ken, 391-0393
  • Tateshina Leisure Land
    14 min walk
  • そば庄蓼科高原店
    8 min walk
  • Chino Station
    26 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    59 min drive

Room options

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Day bed
Deep-soaking bath
Bidet
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Deep-soaking bath
Bidet
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Riverfront Tatami area with Open-Air Bath Non Smoking

Riverfront Tatami area with Open-Air Bath Non Smoking

Riverfront Tatami area with Open-Air Bath Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Deep-soaking bath
Bidet
Hairdryer
Private bathroom
  • 52 sq m
  • River view
  • Sleeps 6
  • 2 Large Single Beds, 1 Single Bed and 3 Single Futons

View all photos for Riverfront Tatami area with Open-Air Bath, Non Smoking

Riverfront Tatami area with Open-Air Bath, Non Smoking

Riverfront Tatami area with Open-Air Bath, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Deep-soaking bath
Bidet
Hairdryer
Private bathroom
  • 64 sq m
  • River view
  • Sleeps 7
  • 2 Large Single Beds, 1 Single Bed and 4 Single Futons

View all photos for Riverfront Triple Room with Open-Air Bath Non-Smoking

Riverfront Triple Room with Open-Air Bath Non-Smoking

Riverfront Triple Room with Open-Air Bath Non-Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Deep-soaking bath
Bidet
Hairdryer
Private bathroom
  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for Riverfront Tatami area with Open-Air Bath, Non-Smoking

Riverfront Tatami area with Open-Air Bath, Non-Smoking

Riverfront Tatami area with Open-Air Bath, Non-Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Deep-soaking bath
Bidet
Hairdryer
Private bathroom
  • 40 sq m
  • River view
  • Sleeps 5
  • 2 Large Single Beds, 1 Single Bed and 2 Single Futons

View all photos for Standard Room with Tatami Area, Non-smoking

Standard Room with Tatami Area, Non-smoking

Standard Room with Tatami Area, Non-smoking

Highlights

Air conditioning
Heating
Fridge
TV
Deep-soaking bath
Bidet
Hairdryer
Private bathroom
  • 62 sq m
  • Mountain view
  • Sleeps 7
  • 5 Single Futons and 2 Large Single Beds

View all photos for Sky Comfortfloor Quadruple Room Non-Smoking

Sky Comfortfloor Quadruple Room Non-Smoking

Sky Comfortfloor Quadruple Room Non-Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Day bed
Deep-soaking bath
Bidet
Hairdryer
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Suite, Non Smoking (Japanese-Style Room)

In-room safe, free WiFi, bed sheets

Suite, Non Smoking (Japanese-Style Room)

Highlights

Air conditioning
Heating
Fridge
TV
Separate bedroom
Deep-soaking bath
Bidet
Hairdryer
  • 62 sq m
  • Mountain view
  • Sleeps 8
  • 8 Single Futons

View all photos for Japanese-Style Deluxe Room, Non-smoking

Japanese-Style Deluxe Room, Non-smoking

Japanese-Style Deluxe Room, Non-smoking

Highlights

Air conditioning
Heating
Fridge
TV
Deep-soaking bath
Bidet
Hairdryer
Private bathroom
  • 46 sq m
  • Sleeps 6
  • 6 Single Futons

View all photos for Family Room, Non Smoking (Japanese-Style Superior)

Family Room, Non Smoking (Japanese-Style Superior)

Family Room, Non Smoking (Japanese-Style Superior)

Highlights

Air conditioning
Heating
Fridge
TV
Separate bedroom
Deep-soaking bath
Bidet
Hairdryer
  • 32 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

View all photos for Presidential Room, Non Smoking

Presidential Room, Non Smoking

Presidential Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Deep-soaking bath
Bidet
Hairdryer
Private bathroom
  • 68 sq m
  • Mountain view
  • Sleeps 6
  • 4 Single Futons and 2 Large Single Beds

View all photos for Suite Room, Non-smoking

Suite Room, Non-smoking

Suite Room, Non-smoking

Highlights

Air conditioning
Heating
Fridge
TV
Deep-soaking bath
Bidet
Hairdryer
Private bathroom
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Futons and 2 Large Single Beds

View all photos for Room, Non Smoking (with Tatami Area - Disability Access)

Room, Non Smoking (with Tatami Area - Disability Access)

Room, Non Smoking (with Tatami Area - Disability Access)

Highlights

Air conditioning
Heating
Fridge
TV
Separate bedroom
Deep-soaking bath
Bidet
Hairdryer
  • 58 sq m
  • Mountain view
  • Sleeps 6
  • 4 Single Futons and 2 Large Single Beds

View all photos for Baby Deluxe Room, Non Smoking

Baby Deluxe Room, Non Smoking

Baby Deluxe Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Day bed
Deep-soaking bath
Bidet
Hairdryer
  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Large Single Bed

View all photos for Superior Room, Non Smoking (with Tatami Area)

Superior Room, Non Smoking (with Tatami Area)

Superior Room, Non Smoking (with Tatami Area)

Highlights

Air conditioning
Heating
Fridge
TV
Separate bedroom
Deep-soaking bath
Bidet
Hairdryer
  • 63 sq m
  • Mountain view
  • Sleeps 8
  • 6 Single Futons and 2 Large Single Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Deep-soaking bath
Bidet
Hairdryer
Private bathroom
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Sky Comfortfloor with Tatami area, Non-Smoking

Sky Comfortfloor with Tatami area, Non-Smoking

Sky Comfortfloor with Tatami area, Non-Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Deep-soaking bath
Bidet
Hairdryer
Private bathroom
  • 62 sq m
  • Mountain view
  • Sleeps 6
  • 2 Large Single Beds, 3 Single Futons and 1 Single Bed

View all photos for Superior Room, Non Smoking (Japanese-Style)

In-room safe, free WiFi, bed sheets

Superior Room, Non Smoking (Japanese-Style)

Highlights

Air conditioning
Heating
Fridge
TV
Separate bedroom
Deep-soaking bath
Bidet
Hairdryer
  • 32 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

View all photos for Standard Room, Non Smoking (Japanese-Style)

Standard Room, Non Smoking (Japanese-Style)

Standard Room, Non Smoking (Japanese-Style)

Highlights

Air conditioning
Heating
Fridge
TV
Separate bedroom
Deep-soaking bath
Bidet
Hairdryer
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Executive Room, Non Smoking

Executive Room, Non Smoking

Executive Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Deep-soaking bath
Bidet
Hairdryer
Private bathroom
  • 47 sq m
  • Mountain view
  • Sleeps 8
  • 6 Single Futons and 2 Large Single Beds

View all photos for Sky Comfortfloor with Tatami area Non-Smoking

Sky Comfortfloor with Tatami area Non-Smoking

Sky Comfortfloor with Tatami area Non-Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Deep-soaking bath
Bidet
Hairdryer
Private bathroom
  • 45 sq m
  • Mountain view
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for Sky Comfortfloor with Tatami area Non Smoking

Sky Comfortfloor with Tatami area Non Smoking

Sky Comfortfloor with Tatami area Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Deep-soaking bath
Bidet
Hairdryer
Private bathroom
  • 42 sq m
  • Mountain view
  • Sleeps 6
  • 2 Large Single Beds, 3 Single Futons and 1 Single Bed

View all photos for Standard Quadruple Room, Non Smoking

Standard Quadruple Room, Non Smoking

Standard Quadruple Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Separate bedroom
Deep-soaking bath
Bidet
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Twin Room, Non Smoking (Disability Access)

Twin Room, Non Smoking (Disability Access)

Twin Room, Non Smoking (Disability Access)

Highlights

Air conditioning
Heating
Fridge
TV
Separate bedroom
Deep-soaking bath
Bidet
Hairdryer
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Deep-soaking bath
Bidet
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Kids Deluxe Room, Non Smoking

Kids Deluxe Room, Non Smoking

Kids Deluxe Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Day bed
Deep-soaking bath
Bidet
Hairdryer
  • 50 sq m
  • Sleeps 6
  • 1 Double Bed, 1 Large Single Bed and 1 Single Bunk Bed

Similar properties

Exterior

Tateshina Tokyu Hotel

Spa
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (32)
The price is NZ$397
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Tateshina Tokyu Hotel

About the area

Chino

Tateshina Grand Hotel Takinoyu places you steps from Yatsugatake-Chushinkogen Quasi-National Park and within a 10-minute stroll of Takabayashi Fish Farm. Highlights at this ryokan include 2 restaurants, a full-service spa and free self-parking. .A pampering day can include massages along with access to the hot springs/mineral springs. The buffet restaurant, エルバージュ（Herbage）, is open for breakfast and dinner. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and karaoke. Each morning buffet breakfast is served between 7:00 AM and 9:00 AM. There's also the convenience of free train pick-up service. .In proximity to this 4-property class Chino ryokan you'll find Lake Suwa.

What's nearby

  • Tateshina Lake - 15 min walk
  • Pilatus Tateshina Ski Area - 8 min drive
  • Kita Yatsugatake Ropeway - 8 min drive
  • Shirakabako Royal Hill Ski Area - 14 min drive
  • Kurumayamakogen Ski Area - 19 min drive

Getting around

  • Chino Station - 26 min drive

Restaurants

  • ‪TINY GARDEN 蓼科 - ‬2 min drive
  • ‪フレグラント - ‬7 min drive
  • ‪信州手打ちそば工房遊楽庵 - ‬5 min drive
  • ‪the switchback TATESHiNA farm and trails - ‬20 min walk
  • ‪蓼科牛 Ittou - ‬16 min walk

About this property

Tateshina Grand Hotel Takinoyu

Ryokan in Chino with 2 restaurants and full-service spa
There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. As a guest of Tateshina Grand Hotel Takinoyu, you'll find a full-service spa and hot springs. A train station pick-up shuttle and A train station drop-off shuttle are free. An arcade/games room, karaoke, and a front desk safe are also featured at Tateshina Grand Hotel Takinoyu. Self parking is free.

Smoking is allowed in designated areas at this 4-star Chino ryokan.

  • 160 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • Karaoke
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Tateshina Grand Hotel Takinoyu offers 160 air-conditioned accommodations with a safe and a hairdryer. This Chino ryokan provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 1:00 PM to midnight. There are 4 indoor hot springs and 2 outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,900 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Cascade Lounge
  • エルバージュ（Herbage）
  • 御堂小路（Midou Kouji）

Things to do

  • 6 indoor/outdoor hot springs
  • Arcade/game room
  • Full-service spa
  • Karaoke

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • 2 outdoor hot springs
  • 4 indoor hot springs
  • 6 indoor/outdoor hot springs
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 42 ºC
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 1:00 PM - midnight
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For the comfort of guests using the public bath, this property does not permit children who wear nappies to use the facilities at any time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1900 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a security system in all accommodation.

We should mention

  • Hot springs access available from 1:00 PM to midnight.
  • Reservations are needed for massage services and private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tateshina Grand Hotel Takinoyu Chino
Tateshina Grand Takinoyu Chino
Tateshina Grand Takinoyu
Tateshina Grand Takinoyu Chino
Tateshina Grand Hotel Takinoyu Chino
Tateshina Grand Hotel Takinoyu Ryokan
Tateshina Grand Hotel Takinoyu Ryokan Chino

Frequently asked questions

What is the cancellation policy at Tateshina Grand Hotel Takinoyu?

Tateshina Grand Hotel Takinoyu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tateshina Grand Hotel Takinoyu?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Tateshina Grand Hotel Takinoyu on 7 Jan 2025 start from NZ$167.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tateshina Grand Hotel Takinoyu?

Yep, Tateshina Grand Hotel Takinoyu has a free self car park.

Is there a spa on site at Tateshina Grand Hotel Takinoyu?

Yep, there is an onsite spa at Tateshina Grand Hotel Takinoyu. It has a sauna and hot springs. You'll enjoy services like massages.

Are there hot tubs in the rooms at Tateshina Grand Hotel Takinoyu?

No, but there are deep-soaking baths in the guestrooms.

Does Tateshina Grand Hotel Takinoyu serve breakfast?

Yeah, buffet brekkie is offered daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Tateshina Grand Hotel Takinoyu?

No, Tateshina Grand Hotel Takinoyu does not offer an airport shuttle service.

Is there a bar or restaurant at Tateshina Grand Hotel Takinoyu?

Yep, you can grab a meal at Tateshina Grand Hotel Takinoyu's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Tateshina Grand Hotel Takinoyu?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Tateshina Grand Hotel Takinoyu?

No, pets are not allowed.

Tateshina Grand Hotel Takinoyu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 228 reviews" "
Rating 8 - Good. 82 out of 228 reviews" "
Rating 6 - Okay. 20 out of 228 reviews" "
Rating 4 - Poor. 8 out of 228 reviews" "
Rating 2 - Terrible. 3 out of 228 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wai Khoon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Enjoyed our one night stay here. Booked one hour private onsen and thoroughly enjoyed the privacy and waterfall scene. Also did the public onsen and enjoyed it as well. Yukata clothing and towels are provided. Excellent service and a sense of luxury even though the hotel itself is dated. Good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Jutaporn

10/10 Excellent

Chun Fong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent retreat for relaxation
An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids.
Stayed 2 nights in Nov 2022

6/10 Okay

David

Stayed 2 nights in Oct 2022

10/10 Excellent

Chi Hong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Chun Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible onsens, family friendly, fantastic food
We were passing through the area and stayed here for a night. The dinner and breakfast buffets were delicious and very authentic for a Japanese experience. We loved it so much! Rooms are well appointed, clean and spacious. The baths were super clean and were well stocked with amenities. The property also has a gaming room, karaoke, spa services and a very interesting gift shop (which we enjoyed). There was very limited multi lingual staff on site, and that posed a bit of a problem for us when we arrived on the rainy evening (the traffic controller could not understand 'check in' and gazed at us blankly for a bit, before directing us to the incorrect parking). Service was, however, just fantastic otherwise - friendly and subtle.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

リョウコ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5年くらい前にも宿泊したのですが、リニューアルされていてお部屋がとても素敵になっていました。館内のスペースも子供が楽しめるスペースや設備があり子連れファミリーにおすすめです！温泉もとても良いです。
Stayed 1 night in Sep 2024

10/10 Excellent

かずえ

Liked: Cleanliness, staff & service, property conditions & facilities
はじめていきましたがとても良いホテルでした。お料理も美味しかったし、お風呂も素晴らしかったです。平日に行ったのにとても混んでいてびっくりしました。
Stayed 2 nights in Sep 2024

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆さんの対応が、とても素晴らしかったです。どなたに何を尋ねても嫌な顔せず、受け答えしてくださいました。 滝の湯の歴史が展示されており、興味深く拝見しました。 お風呂も食事もお部屋も大満足でした。
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
孫達との旅行でした。なのでこちらのホテルを選んだのはキッズパーク(アスレチック)がある事でしたが こちらの資料不足だったのか まさかアスレチックが120cm以下でないと入れないとは…受付で知り残念でした。 親の手を借りてやってる小さな子より低学年位の子が出来る方がいいのでは⁉️ 小さな子が遊ぶ所は充分あるんだから… それでも 孫達も清流露天風呂がとても気に入ってくれてたので 良かったと思います。 ただ ホテルが広く露天風呂までが遠かったし 少しわかりずらく迷ってる親子もいました。
Stayed 1 night in Jul 2024

8/10 Good

FUMIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

CHIEKO

お風呂のシャワーが水圧が低いのか湯の出が悪いと主人の感想です。 女性のお風呂はあまり気にならないくらいの湯量があったかと思います。 風呂に入ってチンタラチンタラの湯量では苛立ちますね！
Stayed 1 night in Jul 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

ケイコ

駐車場で満車の看板が置いてあって狭かったので車に傷がついてしまいました。 無理やり詰め込み過ぎではないでしょうか？
Stayed 1 night in Jul 2024

10/10 Excellent

MAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂もいろいろ楽しめて、夕飯のバイキングも種類豊富で美味しくデザートのレアチーズも最高でした。
Stayed 1 night in Jul 2024

10/10 Excellent

HARUKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

KAZUO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

kei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂が広くて気持ちよかった。
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is kids-friendly so I highly recommend this place for families who are looking for an onsen stay that welcomes children. The hotel itself is very big and offers various activities. I wish they could improve the traffic at the breakfast buffet. We had to wait for 10-15 mins but it's closed at 9am sharp which meant we had little time to enjoy our breakfast. Will definitely go back when we visit Nagono again.
Stayed 3 nights in Jun 2024

10/10 Excellent

MUTSUKO

Liked: Property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Seiko

Travelled with family
Disliked: Amenities
お部屋内のトイレ便器、古い汚れがこびりついていた また、洗面所のお湯がなかなかでない、すぐに、水になり、不便でした
Stayed 2 nights in May 2024

10/10 Excellent

Kazuharu

Travelled with family
Liked: Staff & service, property conditions & facilities
バイキング料理ですが、それぞれ美味しく工夫もされていてホテルの誠意を感じます。 ただ、人気があるせいかレストランが混みすぎて落ち着かない点と、時間制限がありゆったり食事を楽しめないことが残念でした。次回利用するなら平日で繁忙期を避けたいと思いました。 部屋は清潔で温泉も良かったです。スタッフも親切でした。食事の慌ただしさを除けばお勧めです。
Stayed 1 night in May 2024

8/10 Good

Shingo

Travelled with partner
Disliked: Amenities
食事がわたしには、今一つでした。
Stayed 1 night in May 2024