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Iberostar Waves Berkeley Shore

4.0 star property
Sand beach and a fitness centre, near Collins Avenue Shopping Area

Photo gallery for Iberostar Waves Berkeley Shore

Outdoor pool, pool umbrellas, pool loungers
Premier Plus, 1 King Bed, Balcony, Partial Ocean View
Balcony
View from room
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
The current price is NZ$435
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
1610 Collins Avenue, Miami Beach, FL, 33139
  • Collins Avenue Shopping Area
    ‪1 min walk‬
  • Miami Beach Convention Center
    ‪11 min walk‬
  • Lincoln Road Mall
    ‪15 min walk‬
  • Miami, FL (MIA-Miami Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, Balcony, Pool View (King)

Premium bedding, in-room safe, desk, laptop workspace

Room, Balcony, Pool View (King)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, City View (King)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, City View (King)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Single Use, 1 Queen Bed, Balcony, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Double Room Single Use, 1 Queen Bed, Balcony, Pool View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Room (King)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room (King)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (King Bed, Accesible)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room (King Bed, Accesible)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Queen)

Premium Room (Queen)

Premium Room (Queen)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Room, Balcony (Side Ocean View, King)

Premium bedding, in-room safe, desk, laptop workspace

Panoramic Room, Balcony (Side Ocean View, King)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Balcony (Side Ocean View,King)

Premium bedding, in-room safe, desk, laptop workspace

Room, Balcony (Side Ocean View,King)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, Balcony, Pool View (King)

Premium bedding, in-room safe, desk, laptop workspace

Panoramic Room, Balcony, Pool View (King)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Partial Ocean View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 1
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony, Partial Ocean View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony, Pool View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Single Use, 1 Queen Bed, Balcony, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Double Room Single Use, 1 Queen Bed, Balcony, Partial Ocean View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Double Room Single Use, 1 Queen Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Premium Double Room Single Use, 1 Queen Bed, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Double Room Single Use

Premium bedding, in-room safe, desk, laptop workspace

Premium Double Room Single Use

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Designer toiletries
Private bathroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Double Room (Queen)

Premium bedding, in-room safe, desk, laptop workspace

Premium Double Room (Queen)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Balcony, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Pool View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 1
  • 1 King Bed

View all photos for Panoramic Single Room, 1 King Bed, Balcony, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Panoramic Single Room, 1 King Bed, Balcony, Partial Ocean View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 1
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Balcony, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Panoramic Room, 1 King Bed, Balcony, Pool View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Single Room (Queeen)

Premium bedding, in-room safe, desk, laptop workspace

Premium Single Room (Queeen)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Double Room Single Use (Accesible)

Premium bedding, in-room safe, desk, laptop workspace

Premium Double Room Single Use (Accesible)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Double Room Single Use

Premium bedding, in-room safe, desk, laptop workspace

Premium Double Room Single Use

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Designer toiletries
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 1
  • 1 King Bed

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About the area

Miami Beach

Iberostar Waves Berkeley Shore places you steps from Collins Avenue Shopping Area and within a short 5-minute stroll of Art Deco Historic District. Highlights at this beach hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Fi'lia South Beach, serves Italian cuisine and is open for breakfast, lunch and dinner. Enjoy the gym and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 8:00 AM and 11:00 AM. .Attractions within a 15-minute walk of this 4-property class South Beach hotel include Ocean Drive and Miami Beach Convention Center.

What's nearby

  • Collins Avenue Shopping Area - 1 min walk - 0.2 km
  • Art Deco Historic District - 4 min walk - 0.4 km
  • Ocean Drive - 6 min walk - 0.5 km
  • Miami Beach Convention Center - 11 min walk - 1.0 km
  • Lincoln Road Mall - 15 min walk - 1.3 km

Getting around

  • Eleventh Street Metromover Station - 8 min drive
  • Miami Airport Station - 15 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 8 min drive

Restaurants

  • ‪royal palm tower, South Beach Miami - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Pizza Bar Collins Ave - ‬2 min walk
  • ‪I Scream Gelato - ‬2 min walk
  • ‪El Chalan on the Beach - ‬3 min walk

About this property

Iberostar Waves Berkeley Shore

Sand beach and a fitness centre, near Collins Avenue Shopping Area
Iberostar Waves Berkeley Shore offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Iberostar Waves Berkeley Shore.

This 4-star Miami Beach hotel is smoke free.

  • 96 guestrooms or units
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Iberostar Waves Berkeley Shore offers 96 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Iberostar Waves Miami Beach

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 684 reviews
The price is NZ$422
includes taxes & fees
1 Apr - 2 Apr
Iberostar Waves Miami Beach

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 15 to 50 for adults and USD 15 to 50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Fi'lia South Beach

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300 per accommodation, per stay
  • Resort fee: USD 39.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 for adults and USD 15 to 50 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

Berkley Shore
Iberostar Berkeley Hotel Miami Beach
Berkley Shore Hotel Miami Beach
Berkley Shore Miami Beach
Iberostar Berkeley Miami Beach
Iberostar Berkeley
Iberostar Berkeley Shore Hotel Miami Beach
Iberostar Berkeley Shore Miami Beach
Iberostar Berkeley Shore
Berkley Shore Hotel
Iberostar Berkeley Hotel

Frequently asked questions

What is the cancellation policy at Iberostar Waves Berkeley Shore?

Iberostar Waves Berkeley Shore offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Iberostar Waves Berkeley Shore?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Iberostar Waves Berkeley Shore on 16 Mar 2025 start from NZ$365.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Iberostar Waves Berkeley Shore?

Yep, Iberostar Waves Berkeley Shore is a short 4-minute walk from Miami Beach Beaches. Fun beach activities include scuba diving.

Does Iberostar Waves Berkeley Shore have a pool?

Yep, and guests love it! Iberostar Waves Berkeley Shore has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Iberostar Waves Berkeley Shore a romantic place to stay?

Al fresco dining and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Iberostar Waves Berkeley Shore.

Does Iberostar Waves Berkeley Shore serve breakfast?

Sure does, cooked-to-order brekkie is offered daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Iberostar Waves Berkeley Shore?

No, Iberostar Waves Berkeley Shore does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Waves Berkeley Shore?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Waves Berkeley Shore?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Iberostar Waves Berkeley Shore?

No, only service animals are allowed.

Iberostar Waves Berkeley Shore Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 805 out of 1346 reviews
Rating 8 - Good. 303 out of 1346 reviews
Rating 6 - Okay. 124 out of 1346 reviews
Rating 4 - Poor. 53 out of 1346 reviews
Rating 2 - Terrible. 61 out of 1346 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Stayed 1 night in Nov 2024

6/10 Okay

Teresita, New York

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff- super old property that needs refreshing. Clean but old and shower could use an update -- EXTREMELY NOISY did numbers room facing the driveway, parking on side - windows are so thin and garbage delivery truck is non stop from 4:30-7:30am delivery - because it's back of Ross - couldn't sleep the entire 5 nights there- AWFULLY NOISY
Stayed 5 nights in Dec 2024

10/10 Excellent

Laura

Stayed 2 nights in Dec 2024

10/10 Excellent

Hui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, comfy bed, money for value. Highly recommend to anyone to Miami Beach.
Stayed 1 night in Dec 2024

8/10 Good

Neil

Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice location
Stayed 1 night in Dec 2024

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

4/10 Poor

sherif

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Front desk employees not professional! Not able to answer the questions in English! Hotel / services in a nice area but not as shown online . Fees has to be shown correctly online ,dont disappoint clients find ather fees in the front desk when everything was payed online !! Hidden fees not good
Stayed 4 nights in Nov 2024

10/10 Excellent

Michelle, Bettendorf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! I will be staying here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Osbel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay there, the location we loved the most. :)
Stayed 2 nights in Nov 2024

10/10 Excellent

Augusto, Boynton beach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Luis Francisco Alberto Ruiz

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Nov 2024

10/10 Excellent

franco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and modern room. Comfortable and clean. The staff were very welcoming and efficient at all times. The $40 nightly valet parking is a bargain considering a car park not too far away from the hotel would have charged $120 for 24 hours. Overall pleasure to stay here and would most definitely recommend to family and friends.
Stayed 2 nights in Nov 2024

10/10 Excellent

Venicia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I didn’t like that complimentary breakfast was not offered, and eating at the restaurant was too expensive so had to get food elsewhere daily
Stayed 5 nights in Nov 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We had a great stay. There was a problem with the hotel receiving the reservation but the customer service from the hotel was fantastic as they worked to figure it out.
Stayed 1 night in Nov 2024

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness
The staff was very nice and they did give me a credit for the resort fee, but I wouldn't stay here again. We were in a badly placed room - next to elevators, adjoining room (with noisy neighbors), our shower dripped (which doesn't seem like a big deal, but could be heard throughout the room) and outside our windows were all the a/c units. It was just loud. In addition we used the valet service for our car and were told that we need to give a 30 min notice before we would need it again, luckily we called early as it took them almost an hour to get our car. The other issue was it really needed a deep cleaning - our shower had visible mold in the corners, as well as the sink. The good, walkable to a lot of places/restaurants - but for the price tag, I expected better.
Stayed 1 night in Nov 2024

10/10 Excellent

Issac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded our expectations. The room was clean, the hotel had a great smell, staff was accommodating, and the location was very convenient.
Stayed 2 nights in Nov 2024

10/10 Excellent

Morene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good food, excellent staff and friendly people.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Kasey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is average at best. The rooms do not get cleaned until after 4pm which is super inconvenient when your coming from the beach everyday and need to shower and get ready for dinner plans, while also anticipating the (very late) arrival of the cleaning staff. I brought this up to what I presume is the manager and he shrugged me off and told me to ask the reception team about the cleaning schedule. Spoiler alert: the evening receptionist also did not care. He told me that the schedule was 8am-4pm and it was PAST 4PM!!! There was only one receptionist who was lovely and very helpful. Her name was Nicole and she accommodated us to do late check out since we had an evening flight and overall had a polite attitude. The rest of the staff was probably some of the worst I’ve ever seen. The pool is terrible if you’re thinking about staying here because it looks nice in the photos think again. It is small and cold and there is no sun in sight because the buildings around completely block the sun. And it is so noisy at night. They blast music from the crappy restaurant downstairs which would make you think a party is happening but really it is a deserted restaurant and terrible repetitive music playing until they close. Also the sheets had weird stains on them, with lots of different colours to choose from. Going forward, I would spend the extra coin and go somewhere with better staff…and I mean all staff from managers to reception to cleaners.
Stayed 4 nights in Nov 2024

10/10 Excellent

Fernanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees at the front desk were all so nice and helpful! Excellent customer service and staff!!
Stayed 1 night in Nov 2024

10/10 Excellent

Shoba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time at the Berkeley Shore Hotel, stayed on the 10th floor- lovely view of the beach and Collins Ave, the room itself was beautiful, clean and everything I wanted, and the wind at any time of day was amazing!!! As I entered on my first day I was welcomed warmly by Victor at the front desk, he was extremely helpful and always smiling, ready to assist in any way. Enjoyed the pool and gym, had a problem with the treadmill that was sorted within the hour as management was already aware of the issue- pleasantly surprised by their service. Had breakfast at the hotel, great options Loved that so many places were within walking distance- the beach, Lincoln road and more You won’t regret staying at this hotel, invest in yourself and enjoy. Thanks for a great hospitable stay!
Stayed 4 nights in Oct 2024