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Richmond Pamukkale Thermal

5.0 star property
Luxury Denizli hotel in Pamukkale with a full-service spa

Photo gallery for Richmond Pamukkale Thermal

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Lobby
Turkish bath/hammam
King Suite
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Breakfast included
  • Gym
The current price is NZ$228
includes taxes & fees
1 Mar - 2 Mar

Explore the area

Map
Karahayit, Denizli, Denizli, 20290
  • Pamukkale-Hierapolis
    ‪13 min walk‬
  • Red Travertine of Karahayit
    ‪16 min walk‬
  • Hierapolis Necropolis
    ‪5 min drive‬

Room options

View all photos for Standard Triple Room

Minibar, in-room safe, desk, free WiFi

Standard Triple Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Renovated in 2015
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, free WiFi

Standard Double or Twin Room

Highlights

Separate sitting area
Air conditioning
LED TV
Renovated in 2015
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for King Suite

King Suite

King Suite

Highlights

Separate sitting area
Air conditioning
LED TV
Sofa bed
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
  • 58 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Renovated in 2015
Blackout curtains
Day bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Renovated in 2015
Blackout curtains
Day bed
  • 28.0 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Hierapark Thermal & Spa Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.2 out of 5, Very good, (269)
The price is NZ$290
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Hierapark Thermal & Spa Hotel

About the area

Denizli

A luxury stay in Denizli awaits you at Richmond Pamukkale Thermal. You'll be 3 km (1.9 mi) from Hierapolis and 6.1 km (3.8 mi) from Pamukkale Travertine Terraces. Highlights at this family-friendly hotel include 2 bars/lounges, a full-service spa and a restaurant. .Main Restaurant serves local and international cuisine and is open for breakfast, lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and Hot tub. 4844 square feet (450 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a sauna and a seasonal outdoor swimming pool. Each morning free continental breakfast is offered between 6 AM and 10 AM. There's also the convenience of free valet parking. .Sights in the region of this 5-property class Pamukkale hotel include Laodicea Ruins and Afrodisias.

What's nearby

  • Red Travertine of Karahayit - 16 min walk
  • Hierapolis - 4 min drive
  • Pamukkale Travertine Terraces - 6 min drive
  • Pamukkale Thermal Pools - 7 min drive
  • Antique Pool - 9 min drive

Getting around

  • Goncali Station - 25 min drive
  • Denizli (DNZ-Cardak) - 70 min drive

Restaurants

  • ‪Ece Yengari Restorant - ‬15 min walk
  • ‪Yörük Evi - ‬14 min walk
  • ‪Semaver Gözleme Çay Evi - ‬15 min walk
  • ‪Bezm-i Alem Cafe Restaurant - ‬16 min walk
  • ‪Hotel Marden Clup - ‬16 min walk

About this property

Richmond Pamukkale Thermal

Luxury Denizli hotel in Pamukkale with a full-service spa
Richmond Pamukkale Thermal offers its guests a full-service spa, hot springs, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 4844 square feet (450 square metres) and includes a conference centre. A seasonal outdoor pool, a hot tub, and a fitness centre are also featured at the luxury Richmond Pamukkale Thermal. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Denizli hotel.

  • 1 building
  • 315 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Conference rooms
  • 4844 sq ft of conference space
  • 450 sq. m of conference space
  • Built in 1993
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Richmond Pamukkale Thermal offers 315 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. LED televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam. There are hot springs on site.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Main Restaurant

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot springs
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (4,844 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot springs
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from December 6 2024 to January 15 2025 (dates subject to change):
  • One of the swimming pools
The property is closed between 13 November and 24 January.
The property will be renovating from 6 December 2024 to 15 January 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number 3519

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Pamukkale Richmond
Pamukkale Richmond Thermal
Pamukkale Thermal
Richmond Pamukkale
Richmond Pamukkale Thermal
Richmond Thermal
Richmond Thermal Hotel
Richmond Thermal Hotel Pamukkale
Richmond Thermal Pamukkale
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Denizli
Richmond Pamukkale Thermal Hotel Denizli

Frequently asked questions

What is the cancellation policy at Richmond Pamukkale Thermal?

Richmond Pamukkale Thermal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Richmond Pamukkale Thermal?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at Richmond Pamukkale Thermal on 1 Mar 2025 start from NZ$227.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Richmond Pamukkale Thermal?

Yep, Richmond Pamukkale Thermal has a free self car park, free valet parking and free extended parking.

Is there a spa on site at Richmond Pamukkale Thermal?

Yep, there is an onsite spa at Richmond Pamukkale Thermal. You'll enjoy services like massages.

Does Richmond Pamukkale Thermal have a pool?

Richmond Pamukkale Thermal has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from June to September. One of the swimming pools will be unavailable from December 6 2024 to January 15 2025 (dates subject to change). The property will be renovating one of the swimming pools from December 6 2024 until January 15 2025 (completion date subject to change).

What luxury perks are available at Richmond Pamukkale Thermal?

Richmond Pamukkale Thermal features a full-service spa, an indoor pool and 2 bars.

Is Richmond Pamukkale Thermal family-friendly?

You bet! With amenities such as a playground, on-site mini golf and a corner/local shop, it's no surprise that Richmond Pamukkale Thermal is a hit with families.

Does Richmond Pamukkale Thermal serve breakfast?

Yep, free continental brekkie is on offer daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Richmond Pamukkale Thermal?

No, Richmond Pamukkale Thermal does not offer an airport shuttle service.

Is there a bar or restaurant at Richmond Pamukkale Thermal?

Yep, they've got a poolside bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Richmond Pamukkale Thermal?

Check-in begins at 2:00 PM. Check-out time is noon.

Richmond Pamukkale Thermal Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 120 out of 401 reviews
Rating 8 - Good. 134 out of 401 reviews
Rating 6 - Okay. 75 out of 401 reviews
Rating 4 - Poor. 40 out of 401 reviews
Rating 2 - Terrible. 32 out of 401 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very nice and friendly staff. Definitely recommend this hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole hotel needs renovation,. It was very old. I was disgusted. Stayed in my clothes didn't want to touch anything or eat. The hotel was dirty needs major upgrade!!!!
Stayed 1 night in Aug 2024

8/10 Good

Elif

Travelled with family
Liked: Cleanliness, staff & service
The hotel does not have an elevator to the upper floors and it needs an upgrade.
Stayed 1 night in Jun 2024

10/10 Excellent

BASRI MERT

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Serkan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except drink prices so high. A beer 7 pounds! Shocking!
Stayed 1 night in Jun 2024

10/10 Excellent

Sevgi

Liked: Cleanliness, staff & service, property conditions & facilities
Frıendly staff and excellent food.
Stayed 1 night in Jun 2024

6/10 Okay

Aileen

Stayed 1 night in May 2024

2/10 Terrible

Natalie

Stayed 3 nights in May 2024

4/10 Poor

Yves

Travelled with partner
Disliked: Staff & service
When you pay 150 € a night, in Türkiye, and they want to charge you extra for one fresh orange juice during breafast, then, there is a problem.
Stayed 3 nights in Apr 2024

8/10 Good

Alireza

Stayed 2 nights in Apr 2024

4/10 Poor

Abdullah

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff not nice, property sketchy, all staff looked unhappy, very very dark property gave creepy vibes.
Stayed 2 nights in Nov 2023

10/10 Excellent

Demir Ahmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mutasem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Termal very good, food very good , rooms very bad
Stayed 1 night in Sep 2023

8/10 Good

Zvezdelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Kristi

Stayed 2 nights in Jun 2023

4/10 Poor

Naziye

Travelled with family
Disliked: Staff & service
Not environmentally
I have been few hotels around the area before and been to this hotel way long time ago.. it was ok overall but this trip I really hate seen plastic shower caps been handing in the thermal pool..😔 some hotels I stayed before , you have to purchase the swimming cap and re use again and take home with you..this hotel I have noticed they do not care about environment at all, management should not be in that position or owner should not owe hotels if they not care about the environment..😔 only good thing about this hotel was for me they were pet friendly as I have took my pet with me.. I would have rate it differently if they were care about environment.. hopefully people will consider about this before they make booking.. hundreds of people get in to pool with plastic hair wrap and they get in the pool few times per day.. every visit extra rubbish.. I have seen hotels ( spa hotels) provide water but you have to carry your own water bottle..it would be nice to see those rules in the every hotels around the world.. but this hotel just so useless about environment 😔
Stayed 2 nights in Apr 2023

6/10 Okay

Soon Han

Travelled with partner
Liked: Property conditions & facilities
Too many group tourists
Stayed 3 nights in Apr 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent customer service.
Stayed 5 nights in Mar 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2022

10/10 Excellent

Etienne

6/10 Okay

Ilker, Istanbul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Thermal pool and swimming pool is fine. Suit room is large. There is a smell of food, especially cooking oil, in the lobby and the restaurant. Most probably there is a problem with paddle box. The hotel is too crowded in the mornings as there are lots of tour buses departing at the same time.
Stayed 3 nights in Oct 2022

8/10 Good

Romans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent EU 3 star hotel
By EU standarts a good 3 star hotel. Nice facilities. Decent food. Very good thermal pool inside and outside.
Stayed 2 nights in Oct 2022

10/10 Excellent

Vadim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent!
Everything is excellent!
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Should be a 5 star
Everything was perfect! Staff was very attentive, room was impeccably clean. Highly recommend!
Stayed 1 night in Aug 2022

6/10 Okay

Rob

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool was excellent rooms functional. Food selection and choice basic but ok
Stayed 1 night in Aug 2022