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Robertson Quay Hotel

3.0 star property
Riverfront hotel with fitness centre and 24-hour front desk

Photo gallery for Robertson Quay Hotel

View from room
In-room safe, desk, blackout curtains, iron/ironing board
Hallway
Fitness facility
Outdoor pool

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is NZ$126
includes taxes & fees
2 Apr - 3 Apr

Explore the area

Map
15 Merbau Road, Singapore, 239032
  • Bugis Street Shopping District
    ‪20 min walk‬
  • Orchard Road
    ‪20 min walk‬
  • Marina Bay Sands Casino
    ‪5 min drive‬
  • Singapore (SIN-Changi)
    ‪30 min drive‬

Room options

View all photos for Deluxe Twin Room (2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 Single Beds)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room (2 Single Beds)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room (1 Single Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Single Room (1 Single Bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Satellite channels
  • 13 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About the area

Singapore

A family-friendly stay in the heart of Singapore awaits you at Robertson Quay Hotel. Within a 20-minute stroll, you'll find popular places like Orchard Road and Clarke Quay Central. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Other amenities include laundry facilities, express check-in and supervised childcare. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 3-property class Singapore River hotel include Raffles Place and Bugis Street Shopping District.

What's nearby

  • Clarke Quay Central - 9 min walk - 0.8 km
  • Bugis Street Shopping District - 20 min walk - 1.7 km
  • Orchard Road - 20 min walk - 1.7 km
  • Marina Bay Sands Skypark - 5 min drive - 3.5 km
  • Marina Bay Sands Casino - 5 min drive - 3.6 km

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 26 min drive
  • Changi Airport (SIN) - 30 min drive

Restaurants

  • ‪Wine Connection Cheese Bar - ‬2 min walk
  • ‪Orihara Shoten - ‬1 min walk
  • ‪Rosso Vino - ‬1 min walk
  • ‪Mondo Mio - ‬2 min walk
  • ‪Wine Connection Tapas Bar & Bistro - ‬2 min walk

About this property

Robertson Quay Hotel

Riverfront hotel with fitness centre and 24-hour front desk
Robertson Quay Hotel offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. The family-friendly Robertson Quay Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Singapore hotel.

  • 148 guestrooms or units
  • 10 levels
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
Robertson Quay Hotel offers 148 accommodations with a safe and a hairdryer. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a shower. This Singapore hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Filipino, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Robertson Quay
Robertson Hotel
Robertson Quay
Robertson Quay Hotel
Robertson Quay Hotel Singapore
Robertson Quay Singapore
Robertson Quay Hotel Hotel
Robertson Quay Hotel Singapore
Robertson Quay Hotel (SG Clean)
Robertson Quay Hotel Hotel Singapore

Frequently asked questions

What is the cancellation policy at Robertson Quay Hotel?

Robertson Quay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Robertson Quay Hotel?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Robertson Quay Hotel on 2 Apr 2025 start from NZ$125.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Robertson Quay Hotel?

Yep, Robertson Quay Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Robertson Quay Hotel?

The closest beach to Robertson Quay Hotel is Siloso Beach (5.2 km).

Does Robertson Quay Hotel have a pool?

Robertson Quay Hotel has an outdoor pool. The pool is open 9:00 AM to 6:00 PM.

Is Robertson Quay Hotel family-friendly?

You bet! With amenities such as supervised childcare, laundry facilities and an outdoor pool, it's no surprise that Robertson Quay Hotel is a hit with families.

Is there a free airport shuttle available at Robertson Quay Hotel?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Robertson Quay Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Robertson Quay Hotel?

No, pets are not allowed.

Robertson Quay Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 138 out of 999 reviews
Rating 8 - Good. 320 out of 999 reviews
Rating 6 - Okay. 261 out of 999 reviews
Rating 4 - Poor. 158 out of 999 reviews
Rating 2 - Terrible. 122 out of 999 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Emilie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location, close to quay. Room was clean. Staff are not very friendly or helpful. We had no hot water and staff said it was normal because it rained... We had to complain several times before they organised someone to look at it. Managed to get it 'warm' for one night, cold again in the morning. No compensation or different room offered. We would never stay again.
Stayed 4 nights in Jan 2025

6/10 Okay

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the ongoing noises during the night (was not people) was banging noises. Whatever you do if you borrow an iron - dont lose the $10 deposit paperwork because they will not return the $10 even after returning the iron - they stole $10 off me the time before this visit, but i did stay again for convenience.
Stayed 5 nights in Jan 2025

8/10 Good

Justin

Stayed 2 nights in Nov 2024

8/10 Good

Rich

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

6/10 Okay

JAYCI

Liked: Cleanliness
Disliked: Property conditions & facilities
No slippers, shampoo and hair conditioner provided
Stayed 1 night in Nov 2024

6/10 Okay

Remco

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need to be fix and up greated lot off furniture damage carpet broken ,also in the pool ladder broken and tiles broke Internet very bad after complain not fixed locks of every 3 min
Stayed 2 nights in Nov 2024

2/10 Terrible

Yasmin

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Just awful. The bathrooms smelt so rotten and there was never any hot water. Staff was super rude. Couldn’t wait to check out.
Stayed 4 nights in Nov 2024

4/10 Poor

Gurjant

Stayed 1 night in Nov 2024

8/10 Good

Iswaran

Travelled with group
Liked: Property conditions & facilities
Good location
Stayed 3 nights in Nov 2024

8/10 Good

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well priced clean and no frills property , within walking distance of central Singapore and 2 minutes from Clarke quay . Basic but good value . We don’t use pool or gym so can’t comment but generally pleased .
Stayed 2 nights in Nov 2024

8/10 Good

Sandra Helen

Stayed 8 nights in Oct 2024

10/10 Excellent

Ann

Stayed 3 nights in Oct 2024

6/10 Okay

Bernie

Very dirty about pool and toilet there.adverised laundry buy was not self service. Pay as you go rather than add back. Odd unpublished rules about credit card use such as name matching exactly booking name
Stayed 6 nights in Oct 2024

10/10 Excellent

Mashhud

Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Internet was not stable and the staff could be a bit more friendlier. One more thing is the timing of the check-in it seems they will only allow you to check-in on the dot even if its just a few mins from the time stated. That is the first time I encountered such a policy.
Stayed 2 nights in Oct 2024

6/10 Okay

Martin

Travelled with group
Disliked: Amenities, property conditions & facilities
This is a hotel for business people on short trips, one person only in my view, you may get a double bed but the rooms are just to small and the bathroom if you can call it that was minuscule, there’s no wardrobe. I guess it’s a place to get your head down if your on a low budget, you wouldn’t want to spend time there
Stayed 3 nights in Oct 2024

6/10 Okay

Benjie, Livermore

I booked expecting i get a good place and views as shown in the picture but when i arrive they put us in a no views room and in the next day which i complain then they put us in the 5th floor and seems okay already but the worst is the internet connection is very terrible. My suggestion double check when you booked to this property.
Stayed 2 nights in Oct 2024

10/10 Excellent

GARRIE

Stayed 3 nights in Jul 2024

4/10 Poor

Hemmings

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Won't go again. Room reminded me of caravan interior - everything VERY compact. Towels thin, sheets thin and looked dirty (washed but with stains), soap holder in shower broken, no soap bar at sink. Bed very hard and had uncomforable sleep. No complimentary water. Air con worked, nice view of swimming pool at nx door hotel, staff okay. Very strict no early check in. Did allow us to put luggage behind a table so we could go out to get food etc.
Stayed 1 night in Oct 2024

6/10 Okay

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rated average as the beds are like concete hard as a rock. easy to get around walking to dining options
Stayed 2 nights in Sep 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and quiet. Good budget hotel, rooms slightly on the small side but clean.
Stayed 2 nights in Sep 2024

2/10 Terrible

Monika

Stayed 1 night in Sep 2024

4/10 Poor

Gem

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel’s location close to the river offers a nice view, but unfortunately, that’s where the positives end. The rooms are quite dated and not well-maintained. The Wi-Fi is incredibly slow, which was frustrating and made it difficult to stay connected. The 2 towels provided were old, gray and worn out. The hotel simply doesn’t offer good value for the price.
Stayed 4 nights in Aug 2024

6/10 Okay

Gem

Disliked: Cleanliness, property conditions & facilities
Apart from its location in Robertson Quay, this hotel is a letdown. The property is run down with peeling wall coverings, and the room is not clean with a musty, outdated smell. Housekeeping is practically non-existent, supplying only two toothbrushes, two shower caps, a roll of toilet paper, two thin gray towels (which were supposed to be white), one floor mat, and a wall-mounted dispenser for an all-in-one washing solution. To top it off, they used a broom to sweep the room floor instead of vacuuming. Overall, wouldn’t recommend
Stayed 5 nights in Aug 2024