Paterson Holiday Packages

The Ultimo is currently undergoing huge renovations. They are adding a third floor! This means putting a crane in the lift well, the only place it can go, and the lift is out of action for the entire duration of the building. This is listed as "months" but in all likelihood will be longer. For two people having had knee replacement surgery it was a struggle to climb to the 1st floor. There was no mention of this that I could see on the wotif website when making the booking. The property overall was good, but this let it down - at least as far as I was concerned. (I wonder if anyone will get in touch with regards to this feedback).

The hotel is over priced for what you get and the service was often tardy The rooms are clean but noisy and had to ask for more than two towels Some facilities were closed or had private functions so couldn’t use Breakfast good but everything expensive The area is good for food but a long way from the harbour. The lift rooms are very small in the bedroom area

Great location. Friendly staff. Room a bit tired. Needs a freshen up and new bathrooms.

We have no complaints about the property or our stay.

three attempts to find a good room, but the management aimed to please and also gave us a complimentary breakfast for the inconvienience Breakfast was very cramped around the tables, coffee machines were very slow and people were frustrated! I worked it out and on my second day had the measure of it. Staff at the desk were extremely helpful !