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DoubleTree Resort by Hilton Paradise Valley - Scottsdale

4.0 star property
Suburban resort with 2 outdoor pools and free local area shuttle

Photo gallery for DoubleTree Resort by Hilton Paradise Valley - Scottsdale

2 outdoor pools, open 6:00 AM to 10:00 PM, pool cabanas (surcharge)
Lobby
One Bedroom Suite, One King Bed, Non-Smoking | View from room
Serves breakfast, lunch and dinner
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
The current price is NZ$523
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
5401 N Scottsdale Rd, Scottsdale, AZ, 85250
  • Scottsdale Fashion Square
    ‪13 min walk‬
  • Scottsdale Waterfront
    ‪19 min walk‬
  • Western Spirit: Scottsdale's Museum of the West
    ‪3 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio, Poolside

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Patio, Poolside

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Balcony, Courtyard View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 147 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Camelback Mountain Vw

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Balcony, Camelback Mountain Vw

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Courtyard View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony, Courtyard View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio (Roll-In Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Patio (Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Designer toiletries, hair dryer, towels, soap

Room, Accessible, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Pool View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
4 bedrooms
  • 147 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Sleeper Sofa Beds, Non-Smoking

View from room

Two Sleeper Sofa Beds, Non-Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Sleeps 2
  • 2 Double Sofa Beds

View all photos for Room, 1 King Bed, Patio, Poolside

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Patio, Poolside

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Patio

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, down duvets, in-room safe, blackout curtains

One King Bed, Non-Smoking, Roll In Shower

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Poolside (Roll-In Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Poolside (Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for 1 King Bed Nonsmoking

Premium bedding, down duvets, in-room safe, blackout curtains

1 King Bed Nonsmoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds Nonsmoking

Premium bedding, down duvets, in-room safe, blackout curtains

2 Queen Beds Nonsmoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Patio Or Balcony View Room)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed (Patio Or Balcony View Room)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Scottsdale

At DoubleTree Resort by Hilton Paradise Valley - Scottsdale you'll be 1.1 km (0.7 mi) from Scottsdale Fashion Square and 4.7 km (2.9 mi) from Camelback Mountain. Highlights at this resort include 2 outdoor swimming pools, a restaurant and free self-parking. .Asadero is open for breakfast, lunch and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym, outdoor tennis court, Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a 24-hour business centre. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this Scottsdale resort include Desert Botanical Garden and Talking Stick Resort Casino.
View more Resorts in PhoenixOpens in a new window

What's nearby

  • Scottsdale Fashion Square - 13 min walk
  • Desert Botanical Garden - 7 min drive
  • Camelback Mountain - 7 min drive
  • Talking Stick Resort Casino - 7 min drive
  • Phoenix Zoo - 13 min drive

Getting around

  • Center Parkway - Washington Station - 11 min drive
  • Sky Harbor International Airport (PHX) - 21 min drive

Restaurants

  • ‪Shake Shack - ‬18 min walk
  • ‪Kona Grill - Scottsdale - ‬20 min walk
  • ‪Five Guys - ‬20 min walk
  • ‪Nespresso Boutique - ‬2 min drive
  • ‪The Canal Club - ‬11 min walk

About this property

DoubleTree Resort by Hilton Paradise Valley - Scottsdale

Suburban resort with 2 outdoor pools and free local area shuttle
DoubleTree Resort by Hilton Paradise Valley - Scottsdale offers its guests 2 outdoor swimming pools, an outdoor tennis court, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this resort measures 39999 square feet (3716 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a terrace are also featured at DoubleTree Resort by Hilton Paradise Valley - Scottsdale. An area shuttle within 3 mi and A shopping centre shuttle are free. Free self parking is available.

This Scottsdale resort is smoke free.

  • 378 guestrooms or units
  • 2 levels
  • Conference rooms
  • 39999 sq ft of conference space
  • 3716 sq. m of conference space
  • Built in 1984
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
DoubleTree Resort by Hilton Paradise Valley - Scottsdale offers 378 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Scottsdale resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Uncovered valet parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Asadero

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Basketball
  • Children's pool
  • Outdoor tennis court
  • Sauna
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • Free area shuttle
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 39,999 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 25 per person
  • Valet parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Resort Hilton Hotel Paradise Valley-Scottsdale
DoubleTree Hilton Paradise Valley-Scottsdale
Hotel Valley-Scottsdale
DoubleTree Resort Hilton Hotel Paradise
DoubleTree Resort Hilton Paradise Valley Scottsdale
DoubleTree Resort Hilton Paradise
DoubleTree Hilton Paradise Valley Scottsdale
Doubletree Scottsdale
Doubletree Paradise Valley Hotel Scottsdale
DoubleTree Hilton Paradise
DoubleTree Resort by Hilton Hotel Paradise Valley Scottsdale
DoubleTree Resort by Hilton Paradise Valley Scottsdale
DoubleTree Hilton Parase
Doubletree Scottsdale
DoubleTree Resort by Hilton Paradise Valley Scottsdale
DoubleTree Resort by Hilton Paradise Valley - Scottsdale Resort

Frequently asked questions

What is the cancellation policy at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

DoubleTree Resort by Hilton Paradise Valley - Scottsdale offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at DoubleTree Resort by Hilton Paradise Valley - Scottsdale on 9 Mar 2025 start from NZ$463.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

Yep, DoubleTree Resort by Hilton Paradise Valley - Scottsdale has a free self car park. Additionally there is uncovered valet parking with in/out privileges for USD 20 per night.

Does DoubleTree Resort by Hilton Paradise Valley - Scottsdale have a pool?

DoubleTree Resort by Hilton Paradise Valley - Scottsdale has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What makes DoubleTree Resort by Hilton Paradise Valley - Scottsdale a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at DoubleTree Resort by Hilton Paradise Valley - Scottsdale.

Is DoubleTree Resort by Hilton Paradise Valley - Scottsdale family-friendly?

You bet! With amenities such as a children's pool, children's meals and laundry facilities, it's no surprise that DoubleTree Resort by Hilton Paradise Valley - Scottsdale is a hit with families.

Does DoubleTree Resort by Hilton Paradise Valley - Scottsdale serve breakfast?

Sure does, full breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

No, DoubleTree Resort by Hilton Paradise Valley - Scottsdale does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

DoubleTree Resort by Hilton Paradise Valley - Scottsdale Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1007 reviews
Rating 8 - Good. 210 out of 1007 reviews
Rating 6 - Okay. 128 out of 1007 reviews
Rating 4 - Poor. 63 out of 1007 reviews
Rating 2 - Terrible. 50 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Griffin, winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Steven

Liked: Staff & service
I believe when you a third party booking ,the hotels gives them the less desirable rooms (location)
Stayed 3 nights in Nov 2024

8/10 Good

Craig

Stayed 2 nights in Nov 2024

6/10 Okay

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at the property many times over the past 25 -30 years. It is my choice when in Phoenix. We chose to do the breakfast buffet and I was disappointed in the temperature of the eggs, potatoes, the meat and the french toast. It doesn't appear that there is anyway to maintain proper heat after the serving dishes are put out. I mentioned the issue to wait staff and was brought warm potatoes. A second issue was the ice machines. The one close to my room barely worked and then not at all. I finally found the 4th machine I tried actually was able to fill the 2 cups I wanted to take with me on the trip home and it barely did that. I do like the hotel and will stay again but this was disappointing. Thanks
Stayed 1 night in Nov 2024

2/10 Terrible

Kandace

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole property was scary, unsafe, and outdoors. There are only 2 elevators, which had cracked/broken panels inside and filth in the corners. The rooms are outside, anyone can come on to the property. You have to walk down dark corridors, around sharp corners in the dark. There was blood on the side edges of the toilet paper, if the toilet paper roll hadn't fallen off the holder when i tried to get a piece to lift the lid, I would have never seen it. The shower corners were filthy and mildewy. There was filth on the ceilings, the sink faucet was not attached to the sink, the a/c was in a little area near the closet, around the corner from the room with the bed, didn't blow cold air. I had booked that night, non-refundable, it was 8pm, i walked to the lobby, nicely asked to checkout, asked for a refund, they said no, that i had to call expedia. Expedia said no refund cause the hotel didn't want to give me one. This was a safety concern, not because I just changed my mind. Very pricy hotel, so disappointed. I will never use expedia again and I am going to try to dispute the charge with my credit card company.
Stayed 1 night in Nov 2024

10/10 Excellent

Mojsilo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet lobby area. Well maintained and secure pools. Perfect location to shops, restaurants, attractions.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Jon

Disliked: Staff & service, property conditions & facilities
I didn’t have soap in the shower and only 1 wash cloth . Had to go to the front desk to get toilet paper because it was missed by the cleaning staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Aug 2024

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful! The room was spacious and clean; and the staff was incredibly friendly! I will stay here again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Wilford

Stayed 1 night in Nov 2024

8/10 Good

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was spacious and comfortable and we liked the fact that the hotel had dining options. We would definitely stay there again in the future.
Stayed 2 nights in Oct 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it.. definitely coming back!
Stayed 3 nights in Nov 2024

8/10 Good

Agnieszka

Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
We had an amazing stay. The grounds were beautiful and clean. Our room was clean and beds were comfortable. Our family had a great time.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ranjit

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dirty, algae on the ceiling everywhere and not tennis courts and outdoor facilities are not kept properly.
Stayed 2 nights in Nov 2024

6/10 Okay

Sarah

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first I was impressed the property is beautiful. But the bed was very hard, and the carpets stained the shower was mediocre. Housekeeping never came to take the trash and dirty towels and the roof leaked into the room making a dripping noise that kept me up all night. The room service was significantly over priced and the food was dry. When i told them the roof was leaking in 3 places they offered to credit my resort fees but i didn't use any resort services so i really should have asked for them to be credited anyway. Some of the reviews said there wasn't enough parking. I was there on a Friday and Saturday night and there were at minimum 40 empty spaces at any given time. So i disagree with that
Stayed 2 nights in Nov 2024

10/10 Excellent

elvira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and big has enough space to walk around and few pools amazing
Stayed 3 nights in Oct 2024

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short business stay
Very clean, very good and quiet. I was there on business. The in house restaurant was fine.
Stayed 2 nights in Oct 2024

6/10 Okay

Harvetta

Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Arthetta

Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth, Olympia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Bonnie, Winter Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and nice. The property was really quiet and beautiful and the room was very nice.
Stayed 4 nights in Oct 2024