DoubleTree Resort by Hilton Paradise Valley - Scottsdale

4.0 star property
Suburban resort with 2 outdoor pools and free local area shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree Resort by Hilton Paradise Valley - Scottsdale

2 outdoor pools, open 6:00 AM to 10:00 PM, pool cabanas (surcharge)
Terrace/patio
Serves breakfast, lunch and dinner
One Bedroom Suite, One King Bed, Non-Smoking | View from room
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking available
The price is NZ$291
includes taxes & fees
2 Jan - 3 Jan 2025

Explore the area

Map
5401 N Scottsdale Rd, Scottsdale, AZ, 85250
  • Scottsdale Fashion Square
    13 min walk
  • Scottsdale Waterfront
    19 min walk
  • Fiesta Bowl Museum
    2 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    21 min drive

Room options

Room, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Patio, Poolside

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Courtyard View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite, One King Bed, Non-Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 147 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Camelback Mountain Vw

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Desert view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Courtyard View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Patio (Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 2 Queen Beds

Room, Accessible, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
4 bedrooms
  • 147 sq m
  • Sleeps 2
  • 1 King Bed

Two Sleeper Sofa Beds, Non-Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 2 Double Sofa Beds

Room, 1 King Bed, Patio, Poolside

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Patio

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

One King Bed, Non-Smoking, Roll In Shower

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Desert view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Poolside (Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 2 Queen Beds

1 King Bed Nonsmoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Desert view
  • Sleeps 2
  • 1 King Bed

2 Queen Beds Nonsmoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Patio Or Balcony View Room)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Scottsdale

At DoubleTree Resort by Hilton Paradise Valley - Scottsdale you'll be 1.1 km (0.7 mi) from Scottsdale Fashion Square and 4.7 km (2.9 mi) from Camelback Mountain. Highlights at this resort include 2 outdoor swimming pools, a restaurant and free self-parking. .Asadero is open for breakfast, lunch and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym, outdoor tennis court, Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a 24-hour business centre. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this Scottsdale resort include Desert Botanical Garden and Talking Stick Resort Casino.

What's nearby

  • Scottsdale Fashion Square - 13 min walk
  • Desert Botanical Garden - 7 min drive
  • Camelback Mountain - 7 min drive
  • Talking Stick Resort Casino - 7 min drive
  • Phoenix Zoo - 13 min drive

Getting around

  • Center Parkway - Washington Station - 11 min drive
  • Scottsdale, AZ (SCF) - 19 min drive

Restaurants

  • ‪Shake Shack - ‬18 min walk
  • ‪Kona Grill - Scottsdale - ‬20 min walk
  • ‪Five Guys - ‬20 min walk
  • ‪Nespresso Boutique - ‬2 min drive
  • ‪The Canal Club - ‬11 min walk

About this property

DoubleTree Resort by Hilton Paradise Valley - Scottsdale

Suburban resort with 2 outdoor pools and free local area shuttle
DoubleTree Resort by Hilton Paradise Valley - Scottsdale offers its guests 2 outdoor swimming pools, an outdoor tennis court, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this resort measures 39999 square feet (3716 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a terrace are also featured at DoubleTree Resort by Hilton Paradise Valley - Scottsdale. An area shuttle within 3 mi and A shopping centre shuttle are free. Free self parking is available.

This Scottsdale resort is smoke free.

  • 378 guestrooms or units
  • 2 levels
  • Conference rooms
  • 39999 sq ft of conference space
  • 3716 sq. m of conference space
  • Built in 1984
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
DoubleTree Resort by Hilton Paradise Valley - Scottsdale offers 378 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Scottsdale resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Uncovered valet parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Asadero

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Basketball
  • Children's pool
  • Outdoor tennis court
  • Sauna
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • Free area shuttle
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 39,999 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 25 per person
  • Valet parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Resort Hilton Hotel Paradise Valley-Scottsdale
DoubleTree Hilton Paradise Valley-Scottsdale
Hotel Valley-Scottsdale
DoubleTree Resort Hilton Hotel Paradise
DoubleTree Resort Hilton Paradise Valley Scottsdale
DoubleTree Resort Hilton Paradise
DoubleTree Hilton Paradise Valley Scottsdale
Doubletree Scottsdale
Doubletree Paradise Valley Hotel Scottsdale
DoubleTree Hilton Paradise
DoubleTree Resort by Hilton Hotel Paradise Valley Scottsdale
DoubleTree Resort by Hilton Paradise Valley Scottsdale
DoubleTree Hilton Parase
Doubletree Scottsdale
DoubleTree Resort by Hilton Paradise Valley Scottsdale
DoubleTree Resort by Hilton Paradise Valley - Scottsdale Resort

Frequently asked questions

What is the cancellation policy at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

DoubleTree Resort by Hilton Paradise Valley - Scottsdale offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at DoubleTree Resort by Hilton Paradise Valley - Scottsdale on 2 Jan 2025 start from NZ$231.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

Yep, DoubleTree Resort by Hilton Paradise Valley - Scottsdale has a free self car park. Additionally there is uncovered valet parking with in/out privileges for USD 20 per night.

Does DoubleTree Resort by Hilton Paradise Valley - Scottsdale have a pool?

DoubleTree Resort by Hilton Paradise Valley - Scottsdale has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What makes DoubleTree Resort by Hilton Paradise Valley - Scottsdale a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at DoubleTree Resort by Hilton Paradise Valley - Scottsdale.

Is DoubleTree Resort by Hilton Paradise Valley - Scottsdale family-friendly?

You bet! With amenities such as a children's pool, children's meals and laundry facilities, it's no surprise that DoubleTree Resort by Hilton Paradise Valley - Scottsdale is a hit with families.

Does DoubleTree Resort by Hilton Paradise Valley - Scottsdale serve breakfast?

Sure does, full breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

No, DoubleTree Resort by Hilton Paradise Valley - Scottsdale does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at DoubleTree Resort by Hilton Paradise Valley - Scottsdale?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

DoubleTree Resort by Hilton Paradise Valley - Scottsdale Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 553 out of 1007 reviews" "
Rating 8 - Good. 204 out of 1007 reviews" "
Rating 6 - Okay. 132 out of 1007 reviews" "
Rating 4 - Poor. 62 out of 1007 reviews" "
Rating 2 - Terrible. 56 out of 1007 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shay

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice layout and very kind staff. Just needs more upkeep with keeping rooms and pool clean
Stayed 7 nights in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort - room assignment issue
We had paid for a pool view room, and requested a balcony. Upon arival they said there were no rooms as requested and stuck us about 1/2 mile away from the lobby in a room that was facing the bush, and had ants in our room. NOT what we paid for or requested. Excuse was that there was a conference. We had to stay the night in the room that was given to us, and requested to be moved the next day when all the "conference" people left! We were moved to a beautiful room as requested and paid for. We met 2 other couples who were the same scenario as us. Not impressed with the room assigned and if we hadn't spoke up we would have not been granted a room as we had paid for. Not cool... The resort overall was beautiful and clean, food was excellent, ambiance very nice and tropical. Great shuttle service provided and staff working were very nice.
Stayed 5 nights in Sep 2024

6/10 Okay

montie

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Retreat From Life
I cant wait to stay again. The hotel had two beautiful pools, gorgeous grounds, and the staff was kind and polite. I also appreciate how quiet the rooms were. My goodness! Each room was so far apart. I was in the back of the resort and therefore, had a quiet, peaceful balcony that looked at the trees. It was lovely. I wish I could have stayed longer and I look forward to returning next year.
Stayed 2 nights in Sep 2024

8/10 Good

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location!
Stayed 3 nights in Sep 2024

4/10 Poor

Roberto

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I didn’t like that you have an outside entrance to the room and had to walk a far distance in the heat to get to it.
Stayed 2 nights in Sep 2024

8/10 Good

Jessie

Stayed 1 night in Aug 2024

10/10 Excellent

Darrell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this Doubletree many many times, in fact I stayed her BEFORE it was sold to Doubltree, it was the Lowe's Paradise Valley Resort. Great location, its quiet, the rooms are comfortable, spacious, its very clean, the pools are great, there is a gym. Breakfast in the restuarant is really good there is also a Starbucks on site. Perfect for my business trips to Scottsdale/Phoenix.
Stayed 2 nights in Sep 2024

4/10 Poor

DARRYL

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stay elsewhere!
Check-in was good, got settled in the room - nothing major, showing age. Went to pool, needs remodel - missing tiles, mold on plaster, broken loungers/tables, no staff for service and no way to order. Had to go to other bar for anything. Mold in room on bathroom door, shower light coming out of ceiling, bubbling paint - health hazards. Used mini fridge, lost all food and drinks due to them all freezing solid. Housekeeping was rude - when asked for 5 minutes, looked bothered and said would come back - didn't; had to call. Sewer gas in bathroom was bad - luckily we could open door and turn on a/c! For a 4-diamond hotel, this was a major disappointment. Don't waste your money!
Shower light not sealed - electrical hazard
Bubbling paint - against code
Mold in bottom of bathroom door - health violation and against code
Frozen beverage - 1 of many
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel on a great location and an unbeatable price! Our room was beautiful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matt

Stayed 1 night in Sep 2024

10/10 Excellent

Monique, Redford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Virginia

Travelled with partner
Person when checked in was so friendly and welcoming. She went out of her way to make us feel special. I’m sorry I can’t come up with her name but she was outstanding.
Stayed 1 night in Sep 2024

10/10 Excellent

Vartkes, Des Plaines

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 4 nights in Jul 2024

10/10 Excellent

James

Liked: Property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Durian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful stay only complaint was the bushes and it’s not even a complaint just an oversee. Everything was great!!
Stayed 1 night in Sep 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautifully landscaped property, with a couple of nice pools, large rooms, comfy beds, and interesting arquitecture.
Stayed 3 nights in Sep 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all lovely!
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Antonio

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff room pool too crowded and could use a little cleanins
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as it gets
Great place to stay. We visit the area multiple times a year. Wish we found this place sooner. 💯 will stay here again.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024