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1 Hotel San Francisco

5.0 star property
Luxury San Francisco hotel in Downtown San Francisco with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 1 Hotel San Francisco

Gift shop
Lounge
Exterior
Terrace Studio Suite | Terrace/patio
Panoramic Waterfront Suite

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Pet-friendly
  • Spa
  • Room service
  • Housekeeping
The price is NZ$699
includes taxes & fees
2 Jan - 3 Jan 2025

Explore the area

Map
8 Mission St, San Francisco, CA, 94105
  • Ferry Building
    4 min walk
  • Embarcadero Center
    8 min walk
  • Exploratorium
    12 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    11 min drive

Room options

View all photos for Waterfront Two Queen

Premium bedding, down duvets, pillow-top beds, minibar

Waterfront Two Queen

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
  • 34 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio King with Soaking Tub

Studio King with Soaking Tub | Bathroom

Studio King with Soaking Tub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Two Queen

Premium bedding, down duvets, pillow-top beds, minibar

City Two Queen

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for City King with Sofa Bed

City King with Sofa Bed

City King with Sofa Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Connecting City King w/Sofa Bed + City Two Queen

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed

Connecting City King + Two Queen

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
  • City view
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

Connecting Waterfront King + Two Queen

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
  • Bay view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Connecting City King and King with Sofa Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
  • Bay view
  • Sleeps 6
  • 2 King Beds

View all photos for Alcove Two Queen

Alcove Two Queen

Alcove Two Queen

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ferry House Terrace Suite

Ferry House Terrace Suite | Terrace/patio

Ferry House Terrace Suite

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 63.9 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Studio Suite

Terrace Studio Suite

Terrace Studio Suite

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
  • 48 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Bay Bridge King

Premium bedding, down duvets, pillow-top beds, minibar

Bay Bridge King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for City King

City King

City King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Alcove King

Alcove King

Alcove King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alcove Studio Suite

Alcove Studio Suite

Alcove Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Waterfront Suite

Panoramic Waterfront Suite

Panoramic Waterfront Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
  • 59 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront King

Premium bedding, down duvets, pillow-top beds, minibar

Waterfront King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
  • 34 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Fairmont San Francisco

Spa
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1134)
The price is NZ$783
for 1 room
includes taxes & fees
11 Jan - 12 Jan
Fairmont San Francisco

About the area

San Francisco

A luxury stay in the heart of San Francisco awaits you at 1 Hotel San Francisco. Within just a 10-minute stroll, you'll find Ferry Building and Bay Bridge. Highlights at this hotel include a full-service spa, a restaurant and a 24-hour gym. .A relaxing visit to Bamford Wellness Spa can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the hot tub. The restaurant, Restaurant, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy access to free bike hire and aerobics classes. Plus you'll find free Wi-Fi in public areas, laundry facilities and in-room fitness. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 30-minute walk of this 5-property class Downtown San Francisco hotel include Oracle Park and Pier 39.

What's nearby

  • Ferry Building - 4 min walk
  • Moscone Convention Center - 17 min walk
  • Oracle Park - 2 min drive
  • Pier 39 - 3 min drive
  • Lombard Street - 4 min drive

Getting around

  • Don Chee Way & Steuart St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco International Airport (SFO) - 23 min drive

Restaurants

  • ‪Gatekey Cafe - ‬3 min walk
  • ‪Terrene - ‬2 min walk
  • ‪Boulevard01 - ‬1 min walk
  • ‪Rincon Center - ‬3 min walk
  • ‪Yank Sing - ‬3 min walk

About this property

1 Hotel San Francisco

Luxury San Francisco hotel in Downtown San Francisco with a full-service spa
1 Hotel San Francisco offers its guests a full-service spa, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 7 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury 1 Hotel San Francisco. Parking is available for a fee. A complete renovation of 1 Hotel San Francisco was completed in May 2022.

This 5-star San Francisco hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 8 levels
  • Built in 2005
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
1 Hotel San Francisco offers 200 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Bamford Wellness Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, Filipino, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 90.06 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 to 60 for adults and USD 30 to 60 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Streaming fitness classes
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 52.96 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 60 for adults and USD 30 to 60 for children
  • Valet parking fee: USD 90.06 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Vitale
1 Hotel San Francisco Hotel
1 Hotel San Francisco San Francisco
1 Hotel San Francisco Hotel San Francisco

Frequently asked questions

What is the cancellation policy at 1 Hotel San Francisco?

1 Hotel San Francisco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 1 Hotel San Francisco?

As of 28 Dec 2024, prices found for a 1-night stay for 2 adults at 1 Hotel San Francisco on 2 Jan 2025 start from NZ$604.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at 1 Hotel San Francisco?

Yep, 1 Hotel San Francisco has valet parking with in/out privileges for USD 90.06 per night.

Are there any beaches close to 1 Hotel San Francisco?

The closest beach to 1 Hotel San Francisco is Baker Beach (8.1 km).

Is there a spa on site at 1 Hotel San Francisco?

Yep, Bamford Wellness Spa is available for guests. You'll enjoy heaps of services like body scrubs and body treatments, as well as Swedish massages.

What makes 1 Hotel San Francisco a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at 1 Hotel San Francisco.

Is 1 Hotel San Francisco family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as childcare services and free infant beds in the guestrooms, it's no surprise that 1 Hotel San Francisco is a hit with families.

Does 1 Hotel San Francisco serve breakfast?

Sure does, cooked-to-order brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at 1 Hotel San Francisco?

No, 1 Hotel San Francisco does not offer an airport shuttle service.

Is there a bar or restaurant at 1 Hotel San Francisco?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at 1 Hotel San Francisco?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at 1 Hotel San Francisco?

Dogs are welcome at 1 Hotel San Francisco, with food and water bowls on offer.

1 Hotel San Francisco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 246 out of 341 reviews" "
Rating 8 - Good. 44 out of 341 reviews" "
Rating 6 - Okay. 32 out of 341 reviews" "
Rating 4 - Poor. 12 out of 341 reviews" "
Rating 2 - Terrible. 7 out of 341 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Angel

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel staff does not know how to drive a cyber truck. They will misclassify your tesla truck as oversized and charge you twice. Do not go here.
Stayed 1 night in Sep 2024

2/10 Terrible

Angel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Why is my tesla truck oversized???? It’s a regular car!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in a great location
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Best hotel experience in SF to date
Stayed 2 nights in Sep 2024

6/10 Okay

Chalee, New York

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s was good but not the best
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great came her for our 1 yr wedding anniversary. Very impressed of the overall service, cleanliness, and value of this location. We will come back or at least to another Hotel 1
Stayed 2 nights in Sep 2024

10/10 Excellent

Rajinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, only wish they stayed open later.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Stayed 3 nights in Aug 2024

10/10 Excellent

Shannon

Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and highly esthetic
Stayed 2 nights in Aug 2024

4/10 Poor

frank

Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, sustainable property with excellent views of the bay and well located across the street from the ferry build. The rooms are clean and have natural healthy materials, filtered water if available. Since the weather is mild in SF I found the down comforter to be too warm and wished that they had lighter bedding. Service and staff is very good and the restaurant has delicious, healthy organic food. The line to order breakfast, however, was confusing and inefficient. They need more people taking orders or should provide table service.
Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Liked: Amenities
Stayed 1 night in Aug 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024

6/10 Okay

teri

Liked: Property conditions & facilities, room comfort
Their additional fee’s are ridiculous. And not well explained so a couple things I should have received I did not. Nice hotel and great location but those “hidden” fee’s are insane.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Felicia

Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Andre, Oakland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Wen, Mountain View

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was not super upscale - did not feel worth the money. It didn't feel like a super luxurious hotel that I would expect from 1 Hotel. Everything is ridiculously overpriced from the room itself to the spa services and the mediocre food.
Stayed 5 nights in Jul 2024

10/10 Excellent

Heena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfection
loved it.
Stayed 3 nights in Jul 2024

6/10 Okay

Ieda, Burbank

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff at check out was not attentive, not friendly. Also the charges on the check out in the room was different than the emailed check out amount. Charged an additional $50 with tax and a service charge for mini bar use that we did not consume. Still waiting for the refund!
Stayed 3 nights in Jul 2024