Hilton San Francisco Union Square: Deals & Reviews (San Francisco, USA)

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Hotel with bars, a quick walk to Westfield San Francisco Centre

Dates

December 2024

January 2025

Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

2 bars/lounges, rooftop bar, lobby lounge

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Bar

Housekeeping

Parking available

Pet-friendly

Breakfast available

Explore the area

333 O'Farrell St., San Francisco, CA, 94102

Union Square
4 min walk
Westin St Francis Hotel Glass Elevators
4 min walk
Westfield San Francisco Centre
5 min walk
San Francisco, CA (JCC-China Basin Heliport)
15 min drive

Room options

Room, 3 Double Beds

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Hairdryer

Private bathroom

Sleeps 5
3 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 1 Bed Junior Suite Mobility/Hearing Access Tub

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Hairdryer

Private bathroom

Sleeps 3
1 King Bed

Skyline View Junior Suite, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Separate bedroom

Designer toiletries

City view
Sleeps 3
1 King Bed

Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Hairdryer

Private bathroom

Sleeps 3
1 King Bed

Junior Suite, 2 Queen Beds

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Separate bedroom

Designer toiletries

Sleeps 5
2 Queen Beds

Skyline View - Corner King 1 Bedroom Suite

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Separate bedroom

Designer toiletries

City view
Sleeps 3
1 King Bed

View 2 Beds Mobility/Hearing Access Tub

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Designer toiletries

Shower/bath combination

Sleeps 4
2 Double Beds

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Designer toiletries

Shower/bath combination

Sleeps 3
1 King Bed

Corner 1 Bedroom Suite 2 Beds Tower 1

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Separate bedroom

Designer toiletries

Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Separate bedroom

Designer toiletries

Sleeps 3
1 King Bed

Deluxe 2 Double Beds

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Designer toiletries

Shower/bath combination

Sleeps 4
2 Double Beds

Pool View with Terrace - 1 King Bed

Highlights

Furnished patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Designer toiletries

25 sq m
Sleeps 2
1 King Bed

Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Hairdryer

Private bathroom

Sleeps 5
2 Queen Beds

1 King Bed 1 Bedroom Suite

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Separate bedroom

Designer toiletries

Sleeps 3
1 King Bed

2 Bedroom Suite with Parlor

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

2 bedrooms

Hairdryer

Sleeps 7
1 King Bed and 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Designer toiletries

Shower/bath combination

Sleeps 4
2 Double Beds

1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Designer toiletries

Shower/bath combination

30 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Hairdryer

Private bathroom

Sleeps 3
1 King Bed

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Hairdryer

Private bathroom

Sleeps 4
2 Queen Beds

Balcony Skyline View - 2 Double Beds

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Hairdryer

City view
Sleeps 4
2 Double Beds

Deluxe 2 Beds Mobility/Hearing Access Tub

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Hairdryer

Private bathroom

Sleeps 4
2 Queen Beds

Balcony Skyline View - 1 King Bed

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Hairdryer

25 sq m
City view
Sleeps 2
1 King Bed

Suite, 1 Bedroom (with Parlor)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Separate bedroom

Hairdryer

Sleeps 5
1 King Bed

View 1 Bed Mobility/Hearing Access Tub

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Hairdryer

Private bathroom

City view
Sleeps 2
1 King Bed

1 Bed Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Hairdryer

Private bathroom

Sleeps 2
1 King Bed

1 Bed Mobility/Hearing Access Tub

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Hairdryer

Private bathroom

Sleeps 2
1 King Bed

Deluxe Corner King Junior Suite

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Hairdryer

Private bathroom

Sleeps 3
1 King Bed

Deluxe 2 Queen Beds

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Hairdryer

Private bathroom

Sleeps 4
2 Queen Beds

Deluxe 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Designer toiletries

Shower/bath combination

Sleeps 3
1 King Bed

1 Queen Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Hairdryer

Private bathroom

30 sq m
Sleeps 2
1 Queen Bed

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Designer toiletries

Shower/bath combination

Sleeps 2
1 King Bed

Room, 1 King Bed, City View (Floors 20-44)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Designer toiletries

Shower/bath combination

30 sq m
City view
Sleeps 3
1 King Bed

Skyline View Room, 2 Double Beds (Floors 20-44)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Designer toiletries

Shower/bath combination

City view
Sleeps 4
2 Double Beds

Similar properties

Pool

Pet-friendly

Free WiFi

Restaurant

for 1 night

includes taxes & fees

17 Dec - 18 Dec

About the area

San Francisco

Hilton San Francisco Union Square places you in the centre of San Francisco, within just a 10-minute stroll of Westfield San Francisco Centre and within 30 minutes of Lombard Street. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The coffee shop, Herb N' Kitchen, serves American cuisine and is open for breakfast, lunch and dinner. Cityscape Sky Bar is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the 24-hour gym and pool loungers. 150293 square feet (13963 square metres) of event facilities include 73 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6 AM and 10 AM. There's also the convenience of self parking. .With a stay at this Union Square hotel, you'll be 2.4 km (1.5 mi) from Ferry Building and 2.7 km (1.7 mi) from Painted Ladies.

What's nearby

Westfield San Francisco Centre - 5 min walk - 0.5 km
Moscone Convention Center - 14 min walk - 1.2 km
Ferry Building - 3 min drive - 2.6 km
Lombard Street - 4 min drive - 2.7 km
Pier 39 - 4 min drive - 3.7 km

Getting around

San Francisco Station - 2 min drive
Powell St & O'Farrell St Stop - 2 min walk
San Francisco International Airport (SFO) - 19 min drive

Restaurants

‪Pinecrest Diner - ‬1 min walk
‪Cityscape Bar and Restaurant - ‬3 min walk
‪The Halal Guys - ‬1 min walk
‪Cafe Mason - ‬1 min walk
‪Hinodeya - ‬2 min walk

About this property

Hilton San Francisco Union Square

Hotel with bars, a quick walk to Westfield San Francisco Centre

Hilton San Francisco Union Square offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre, 73 meeting rooms, and limo/town car service are available. Event space at this hotel measures 150293 square feet (13963 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton San Francisco Union Square. You'll have access to the health club at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this San Francisco hotel.

1921 guestrooms or units

46 levels

3 buildings

2 bars or lounges

Conference rooms

150293 sq ft of conference space

13963 sq. m of conference space

Built in 1964

Deli

Poolside lounge chairs

Charging station for electric cars

Business facilities

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Gift shop

Newspapers in lobby (free)

Bellhop

Lift

Smoking in designated areas

Water dispenser

Dining venue

Hilton San Francisco Union Square offers 1921 accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. 37-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Thai, Ukranian, Vietnamese

Property amenities

Internet

Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Limo/town car service
Covered parking on site (USD 74.10 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

Daily full breakfast available 6 AM to 10 AM for a fee: USD 59.97 for adults and USD 34.98 for children
2 bars/lounges
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Cityscape Sky Bar
Herb N' Kitchen
Poached
The Lobby Bar

Family friendly

Free cot
In-room refrigerator
Outdoor pool
Pool gate
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

150,293 square feet of conference space
73 meeting rooms
Business centre
Computer station

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lever door handles
Lift
Phone accessibility kit
Stair-free path to entrance
Vibrating pillow alarm
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

3 buildings
46 floors
Ballroom
Banquet hall
Built in 1964
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

37-inch flat-screen TV with premium satellite channels

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM

Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 50.00 per accommodation, per stay
Only dogs are allowed
Maximum 2 (weight limit: 75 lb per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 25.0 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 41.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately USD 59.97 for adults and from USD 34.98 for children
Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
Covered self-parking fee: USD 74.10 per night (in/out privileges)
Pet fee: USD 50.00 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash.

We should mention

Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel San Francisco Union Square

Hilton San Francisco Union Square

San Francisco Union Square Hilton

Hilton Hotel San Francisco

Hilton San Francisco Union Square Hotel San Francisco

San Francisco Hilton

Hilton San Francisco Union Square Hotel

Hilton Francisco Union Square

Hilton San Francisco Union Square Hotel

Hilton San Francisco Union Square San Francisco

Hilton San Francisco Union Square Hotel San Francisco

Frequently asked questions

What is the cancellation policy at Hilton San Francisco Union Square?

Hilton San Francisco Union Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton San Francisco Union Square?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton San Francisco Union Square on 20 Dec 2024 start from NZ$262.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton San Francisco Union Square?

Yep, Hilton San Francisco Union Square has a covered self car park with in/out privileges for USD 74.10 per night.

Are there any beaches close to Hilton San Francisco Union Square?

The closest beach to Hilton San Francisco Union Square is Ocean Beach (9.2 km).

Does Hilton San Francisco Union Square have a pool?

Hilton San Francisco Union Square has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hilton San Francisco Union Square?

Hilton San Francisco Union Square features a 24-hour health club, an outdoor pool and 2 bars.

Is Hilton San Francisco Union Square family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton San Francisco Union Square is a hit with families.

Does Hilton San Francisco Union Square serve breakfast?

You bet, full breakfast is served daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Hilton San Francisco Union Square?

No, Hilton San Francisco Union Square does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton San Francisco Union Square?

Yep, you can grab a meal at Hilton San Francisco Union Square's onsite restaurant.

What time are check-in & check-out at Hilton San Francisco Union Square?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Hilton San Francisco Union Square Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Okay

Verified traveller

Travelled with group

3 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

So so stay this time.

Had some issues with this stay at the hotel. First issue was workers on strike at the moment on 3 sides of the hotel. My room had a large scratch on the tv, closet door was kind of stuck and bathroom door didnt close all the way and lock. Bc of the strike food closed early 10pm too. I usually stay a couple times a yr to go to SF Giants game and have no issues. This one was a little rough.

Stayed 1 night in Sep 2024

10/10 Excellent

RYOTA

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 1 night in Aug 2024

10/10 Excellent

Bianca

Travelled with group

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Therese

Travelled with partner

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was clean and well maintained. The room had everything we needed. The staff was knowledgable, friendly and professional. The location was good. Really liked the cafe and lounge area in the lobby.

Stayed 1 night in Aug 2024

10/10 Excellent

Salvador

31 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

Howard

29 Aug 2024

Disliked: Staff & service, property conditions & facilities

Decent location.

Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Erin

29 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Diane

27 Aug 2024

Liked: Cleanliness, amenities

Charges were confusing and felt we were over charged to what we were expecting. Check in was too long a wait & check out was also too long, as same queue for both.

Stayed 3 nights in Aug 2024

8/10 Good

Carry

26 Aug 2024

Liked: Cleanliness, staff & service

Broken bathroom handle was the only issue we had. Customer service was great as always!

Stayed 2 nights in Aug 2024

10/10 Excellent

Ulysses

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly front desk. Clean, comfortable bed. Easy check in check out

Stayed 1 night in Aug 2024

10/10 Excellent

Lauren

Travelled with group

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really liked that they checked in via text to see if I needed anything. I think that’s incredible.

Stayed 2 nights in Aug 2024

10/10 Excellent

Crystal, Foster CIty

Business traveller

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

In purposely chose the 16th floor pool and patio rooms to guarantee no street noise and it was perfect. I was able to open the sliding door to enjoy the air while I did work in the room between conference sessions. It was not noisy and guests were respectful in the pool area. The hotel is renovated yet it still had some tasteful elements from the past, like the 🌴 palm trees in the swimming pool area. Great conference hotel, the conference food was great and location; however since it’s next to the tenderloin just be aware of your surroundings when you venture out. The cleaning staff were wonderful as well. One negative was the app’s help desk gave me wrong information about my $35 daily food credit… they said I didn’t have any but I actually did… found out only when I was checking out… quickly ran over to the cafe and got some food to use up the day’s credit but I missed out on 3 day’s worth. Lesson learned… talk to the registration staff in person.

Stayed 3 nights in Aug 2024

8/10 Good

Linh

Travelled with family

24 Aug 2024

Liked: Cleanliness, staff & service

Hotel was great. Watch out for homeless people in San Francisco.

Stayed 4 nights in Jun 2024

2/10 Terrible

Hyo

Travelled with family

24 Aug 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

I've been to many different hotels of various levels, I rate this the worst so far. While it's clean and the check-in clerk was nice, no one really answers the phone, and when one finally did, they acted like a major bother, the thermostat is a pain in the butt to figure out before freezing or getting cooked, room service stopped before 8 after being told it goes well into 9pm, had to doordash but don't allow dashers upstairs so had to get dressed and go back downstairs, room door so heavy that it slipped from my hands and slammed on my head with the locking mechanisms pounding my head at a pretty fast rate when placing the eaten food container outside the door(could be a concussion) giving me a throbbing pain, bottom of the bathroom door knob to a sliding french door is loose, so the handle becomes undone, no shower cap, poor TV channels and the display setting is too bright but no way to control, parking structure was the most stressful thing ever. Stayed in various places in SF, too. My recommendation is to go elsewhere if at all possible. Haven't checked out yet, so hopefully that would be a better experience.

Stayed 1 night in Aug 2024

10/10 Excellent

Rohnda

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service

Not very comfortable

The hotel was nice but room and beds were small. The room was not very comfortable. There were no towel racks and the shower would leak after the room next door turned off their shower? Parking was terrible and expensive. We could not find parking on the first few floors and our SUV could not go up to the higher floors so we had to valet park. Elevators were slow and limited.

Stayed 3 nights in Aug 2024

8/10 Good

Sarah

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel itself was great though the buffet was pricey. The area around the hotel was scary. I would not walk anywhere around there as there were many vagrants in the neighborhood.

Stayed 1 night in Aug 2024

8/10 Good

Kathy

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

araceli

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

GenaLese

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with family, Travelled with partner, Travelled with group

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All of the staff were wonderful! Very accommodating and helpful. And the hotel was beautiful.

Stayed 1 night in Aug 2024

6/10 Okay

Marco

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

All area around filth of dog poop, lost of homeless smell pee bad, ambulance and cop sirens all night couldn’t sleep well

Stayed 2 nights in Aug 2024

6/10 Okay

Judy

Travelled with family, Business traveller

19 Aug 2024

Disliked: Amenities

For the very expensive Rate I was surprised at the fact our bathroom doors did not shut. The bathroom fan did not work. I was also told they didn’t have luggage carts for guests to use so we had to make many trips from the very expensive Parking Garage. And the food prices were absolutely ridiculous and stupidly overpriced.

Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Travelled with group

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

Hilton San Francisco Union Square

Photo gallery for Hilton San Francisco Union Square

Reviews

Very good

Popular amenities

Explore the area

Room options

View all photos for Room, 3 Double Beds

Room, 3 Double Beds

Highlights

View all photos for View 1 Bed Junior Suite Mobility/Hearing Access Tub

View 1 Bed Junior Suite Mobility/Hearing Access Tub

Highlights

View all photos for Skyline View Junior Suite, 1 King Bed

Skyline View Junior Suite, 1 King Bed

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View all photos for Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

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View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

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View all photos for Skyline View - Corner King 1 Bedroom Suite

Skyline View - Corner King 1 Bedroom Suite

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View all photos for View 2 Beds Mobility/Hearing Access Tub

View 2 Beds Mobility/Hearing Access Tub

Highlights

View all photos for View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

Highlights

View all photos for Corner 1 Bedroom Suite 2 Beds Tower 1

Corner 1 Bedroom Suite 2 Beds Tower 1

Highlights

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

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View all photos for Deluxe 2 Double Beds

Deluxe 2 Double Beds

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View all photos for Pool View with Terrace - 1 King Bed

Pool View with Terrace - 1 King Bed

Highlights

View all photos for Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

Highlights

View all photos for 1 King Bed 1 Bedroom Suite

1 King Bed 1 Bedroom Suite

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View all photos for 2 Bedroom Suite with Parlor

2 Bedroom Suite with Parlor

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View all photos for Room, 2 Double Beds

Room, 2 Double Beds

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View all photos for 1 King Bed

1 King Bed

Highlights

View all photos for Room, 1 King Bed

Room, 1 King Bed

Highlights

View all photos for Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

Highlights

View all photos for Balcony Skyline View - 2 Double Beds

Balcony Skyline View - 2 Double Beds

Highlights

View all photos for Deluxe 2 Beds Mobility/Hearing Access Tub

Deluxe 2 Beds Mobility/Hearing Access Tub

Highlights

View all photos for Balcony Skyline View - 1 King Bed

Balcony Skyline View - 1 King Bed

Highlights

View all photos for Suite, 1 Bedroom (with Parlor)

Suite, 1 Bedroom (with Parlor)

Highlights

View all photos for View 1 Bed Mobility/Hearing Access Tub

View 1 Bed Mobility/Hearing Access Tub

Highlights

View all photos for 1 Bed Mobility/Hearing Access Roll-in Shower