Hilton San Francisco Union Square

4.0 star property
Hotel with bars, a quick walk to Westfield San Francisco Centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton San Francisco Union Square

Exterior detail
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge
Hiking

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available
  • Pet-friendly
  • Breakfast available
The price is NZ$376
includes taxes & fees
17 Jan - 18 Jan

Explore the area

Map
333 O'Farrell St., San Francisco, CA, 94102
  • Union Square
    4 min walk
  • Black Sugar
    1 min walk
  • Powell St & O'Farrell St Stop
    2 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    11 min drive

Room options

Room, 3 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Designer toiletries
  • Sleeps 5
  • 3 Double Beds

View 1 Bed Junior Suite Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Designer toiletries
  • Sleeps 3
  • 1 King Bed

Skyline View Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Designer toiletries
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
  • Sleeps 5
  • 2 Queen Beds

Skyline View - Corner King 1 Bedroom Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
  • City view
  • Sleeps 3
  • 1 King Bed

View 2 Beds Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
Designer toiletries
  • Sleeps 3
  • 1 King Bed

Corner 1 Bedroom Suite 2 Beds Tower 1

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Deluxe 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

Pool View with Terrace - 1 King Bed

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Designer toiletries
  • Sleeps 5
  • 2 Queen Beds

1 King Bed 1 Bedroom Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

2 Bedroom Suite with Parlor

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
2 bedrooms
Hairdryer
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Designer toiletries
  • Sleeps 3
  • 1 King Bed

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

Balcony Skyline View - 2 Double Beds

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe 2 Beds Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

Balcony Skyline View - 1 King Bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (with Parlor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • Sleeps 5
  • 1 King Bed

View 1 Bed Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

1 Bed Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

1 Bed Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Deluxe Corner King Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Designer toiletries
  • Sleeps 3
  • 1 King Bed

Deluxe 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

Deluxe 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
Designer toiletries
  • Sleeps 3
  • 1 King Bed

1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Floors 20-44)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Skyline View Room, 2 Double Beds (Floors 20-44)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

San Francisco

Hilton San Francisco Union Square places you in the centre of San Francisco, within just a 10-minute stroll of Westfield San Francisco Centre and within 30 minutes of Ferry Building. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The coffee shop, Herb N' Kitchen, serves American cuisine and is open for breakfast, lunch and dinner. Cityscape Sky Bar is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the 24-hour gym and pool loungers. 150293 square feet (13963 square metres) of event facilities include 73 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6 AM and 10 AM. There's also the convenience of valet parking. .With a stay at this Union Square hotel, you'll be 2.5 km (1.5 mi) from Lombard Street and 2.7 km (1.7 mi) from Painted Ladies.

What's nearby

  • Westfield San Francisco Centre - 5 min walk
  • Moscone Convention Center - 14 min walk
  • Ferry Building - 3 min drive
  • Lombard Street - 4 min drive
  • Pier 39 - 4 min drive

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 19 min drive

Restaurants

  • ‪Pinecrest Diner - ‬1 min walk
  • ‪Cityscape Bar and Restaurant - ‬3 min walk
  • ‪The Halal Guys - ‬1 min walk
  • ‪Cafe Mason - ‬1 min walk
  • ‪Hinodeya - ‬2 min walk

About this property

Hilton San Francisco Union Square

Hotel with bars, a quick walk to Westfield San Francisco Centre
Hilton San Francisco Union Square offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre, 73 meeting rooms, and limo/town car service are available. Event space at this hotel measures 150293 square feet (13963 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton San Francisco Union Square. You'll have access to the health club at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this San Francisco hotel.

  • 1921 guestrooms or units
  • 46 levels
  • 3 buildings
  • 2 bars or lounges
  • Conference rooms
  • 150293 sq ft of conference space
  • 13963 sq. m of conference space
  • Built in 1964
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Hilton San Francisco Union Square offers 1921 accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. 37-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Thai, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 79.80 per night; includes in/out privileges)
  • Valet parking on site (USD 91.20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 59.97 for adults and USD 34.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cityscape Sky Bar
  • Herb N' Kitchen
  • Poached
  • The Lobby Bar

Things to do

  • 24-hour health club
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 150,293 square feet of conference space
  • 73 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 59.97 for adults and from USD 34.98 for children
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Covered self-parking fee: USD 79.80 per night (in/out privileges)
  • Valet parking fee: USD 91.20 per night
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel San Francisco Union Square
Hilton San Francisco Union Square
San Francisco Union Square Hilton
Hilton Hotel San Francisco
Hilton San Francisco Union Square Hotel San Francisco
San Francisco Hilton
Hilton San Francisco Union Square Hotel
Hilton Francisco Union Square
Hilton San Francisco Union Square Hotel
Hilton San Francisco Union Square San Francisco
Hilton San Francisco Union Square Hotel San Francisco

Frequently asked questions

What is the cancellation policy at Hilton San Francisco Union Square?

Hilton San Francisco Union Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton San Francisco Union Square?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at Hilton San Francisco Union Square on 17 Jan 2025 start from NZ$302.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton San Francisco Union Square?

Yep, Hilton San Francisco Union Square has a covered self car park with in/out privileges for USD 79.80 per night.

Are there any beaches close to Hilton San Francisco Union Square?

The closest beach to Hilton San Francisco Union Square is Baker Beach (6.6 km).

Does Hilton San Francisco Union Square have a pool?

Hilton San Francisco Union Square has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hilton San Francisco Union Square?

Hilton San Francisco Union Square features a 24-hour health club, an outdoor pool and 2 bars.

Is Hilton San Francisco Union Square family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton San Francisco Union Square is a hit with families.

Does Hilton San Francisco Union Square serve breakfast?

You bet, full breakfast is served daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Hilton San Francisco Union Square?

No, Hilton San Francisco Union Square does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton San Francisco Union Square?

Yep, you can grab a meal at Hilton San Francisco Union Square's onsite restaurant.

What time are check-in & check-out at Hilton San Francisco Union Square?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Hilton San Francisco Union Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 544 out of 1062 reviews" "
Rating 8 - Good. 250 out of 1062 reviews" "
Rating 6 - Okay. 128 out of 1062 reviews" "
Rating 4 - Poor. 70 out of 1062 reviews" "
Rating 2 - Terrible. 70 out of 1062 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Piriyaphat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Beatrice E

Stayed 7 nights in Sep 2024

4/10 Poor

Craig

Liked: Cleanliness
Disliked: Property conditions & facilities
Strike also going on when we arrived. Painfully noisy nonstop.
Stayed 3 nights in Sep 2024

8/10 Good

Charmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a strike by the Hilton employees, very loud noise.
Stayed 3 nights in Sep 2024

10/10 Excellent

Patrick

Stayed 2 nights in Sep 2024

2/10 Terrible

Murray

Business traveller
Disliked: Staff & service
Beware the strike action having a major impact on service levels
Stayed 5 nights in Sep 2024

4/10 Poor

TAMARA

Business traveller
There was an active strike at the Hotel which drastically impacted my stay. For one, I did not appreciate being made to cross a picket line -- there should have been disclosure of that fact at the time of booking or immediately after. Also, there was no opportunity of quiet enjoyment or sound sleep as strike sounds including banging of bucket drums could be heard clearly and loudly all day and night. With only a brief break in the middle of the night -- resuming before sunrise. I expect at least a partial refund.
Stayed 3 nights in Sep 2024

6/10 Okay

Breonna

Stayed 1 night in Sep 2024

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and the front desk was very nice. The actual room was fine except the blinds would not open all the way and on the last day we called for toilet paper, they never came with the toilet paper we requested. They gave us one roll for 3 days. The restroom had hair on the ceiling, the shower had mold/mildew and there was rust also on the ceiling. Overall the experience was an 4/10. Very disappointed.
Stayed 2 nights in Sep 2024

8/10 Good

Rosemary

Stayed 1 night in Sep 2024

4/10 Poor

Rick E

Liked: Cleanliness, staff & service, property conditions & facilities
No idea an incredibly noisy strike was happening. Audio assault was deafening and unnerving. Not sure why this type of assault is allowed?
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities
strike made it not enjoyable and room was filthy
Stayed 3 nights in Sep 2024

10/10 Excellent

Helen, Vallejo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Sonja

Disliked: Staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

David

Business traveller
Liked: Property conditions & facilities, room comfort
Hilton Union Square workers on strike
Showed up at the Hotel on Day 2 of a strike with a picket line at the entrance. The Hotel made no attempt to contact me with prior warning that, in order to stay at the hotel I would have to cross that picket line. If I had known in advance I would have supported the workers efforts for better conditions by switching to another hotel. Once inside the hotel I was informed there was no maid service and no room service. The bars shut at 10pm due to lack of staff. Hotel itself is fine but the lack or prior notice or offer of a refund or alternative is not what I would have expected. Staff did their best but not a good experience.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nillyreth

Stayed 1 night in Aug 2024

10/10 Excellent

Nichole

Stayed 1 night in Sep 2024

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, will return. Customer service was great. Hotel is well maintained, and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Ghazanfar

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
So so stay this time.
Had some issues with this stay at the hotel. First issue was workers on strike at the moment on 3 sides of the hotel. My room had a large scratch on the tv, closet door was kind of stuck and bathroom door didnt close all the way and lock. Bc of the strike food closed early 10pm too. I usually stay a couple times a yr to go to SF Giants game and have no issues. This one was a little rough.
Stayed 1 night in Sep 2024

10/10 Excellent

RYOTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Bianca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Therese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. The room had everything we needed. The staff was knowledgable, friendly and professional. The location was good. Really liked the cafe and lounge area in the lobby.
Stayed 1 night in Aug 2024

10/10 Excellent

Salvador

Stayed 1 night in Aug 2024

6/10 Okay

Howard

Disliked: Staff & service, property conditions & facilities
Decent location.
Stayed 1 night in Aug 2024