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citizenM San Francisco Union Square

4.0 star property
Central hotel connected to a railway/underground station in Union Square with a 24-hour fitness centre
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for citizenM San Francisco Union Square

Room, 1 King Bed | City view
Bar (on property)
Building design
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant
The price is NZ$299
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
72 Ellis Street, San Francisco, CA, 94102
  • Westfield San Francisco Centre
    ‪3 min walk‬
  • Union Square
    ‪3 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪4 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Pillow-top bed
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Holiday Inn Golden Gateway, an IHG Hotel

Pool
Free WiFi
Air conditioning
Gym
4.4 out of 5, Excellent, (3508)
The price is NZ$694
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Holiday Inn Golden Gateway, an IHG Hotel

About the area

San Francisco

CitizenM San Francisco Union Square puts you in the heart of San Francisco, connected to a railway/underground station and within just a 10-minute stroll of popular attractions like Union Square and San Francisco Museum of Modern Art. Highlights at this hotel include in-room free WiFi, iPads and LED TVs. .The hotel's restaurant is a nice spot to grab a bite. Business travellers can take advantage of a 24-hour business centre and coworking space. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Attractions within a 20-minute walk of this 4-property class Union Square hotel include Moscone Convention Center and Embarcadero Center.

What's nearby

  • Union Square - 3 min walk
  • San Francisco Museum of Modern Art - 8 min walk
  • Moscone Convention Center - 11 min walk
  • Oracle Park - 3 min drive
  • Pier 39 - 4 min drive

Getting around

  • Market St & 4th St Stop - 2 min walk
  • San Francisco Station - 19 min walk
  • San Francisco International Airport (SFO) - 30 min drive

Restaurants

  • ‪Cable55 - ‬3 min walk
  • ‪Kin Khao - ‬3 min walk
  • ‪King Of Thai Noodle - ‬2 min walk
  • ‪Caffé Central - ‬2 min walk
  • ‪Burger King - ‬2 min walk

About this property

citizenM San Francisco Union Square

Central hotel connected to a railway/underground station in Union Square with a 24-hour fitness centre
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. A 24-hour business centre and coworking spaces are available. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM San Francisco Union Square.

This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 9 levels
  • Built in 2021
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
CitizenM San Francisco Union Square offers 195 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • LED TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

What is the cancellation policy at citizenM San Francisco Union Square?

CitizenM San Francisco Union Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM San Francisco Union Square?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at citizenM San Francisco Union Square on 9 Feb 2025 start from NZ$299.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to citizenM San Francisco Union Square?

The closest beach to citizenM San Francisco Union Square is Ocean Beach (9.4 km).

What makes citizenM San Francisco Union Square a romantic place to stay?

A bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM San Francisco Union Square.

Does citizenM San Francisco Union Square serve breakfast?

You bet, our guests give top marks to the buffet brekkie here! Offered daily from 6:00 AM to 11:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at citizenM San Francisco Union Square?

No, citizenM San Francisco Union Square does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM San Francisco Union Square?

Yep, you can grab a meal at citizenM San Francisco Union Square's onsite restaurant.

What time are check-in & check-out at citizenM San Francisco Union Square?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM San Francisco Union Square?

No, only service animals are allowed.

citizenM San Francisco Union Square Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 894 out of 1131 reviews" "
Rating 8 - Good. 173 out of 1131 reviews" "
Rating 6 - Okay. 41 out of 1131 reviews" "
Rating 4 - Poor. 13 out of 1131 reviews" "
Rating 2 - Terrible. 10 out of 1131 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

10/10 Excellent

Mirella

Stayed 1 night in Oct 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Guillermo

Stayed 4 nights in Oct 2024

10/10 Excellent

Teodor

Liked: Cleanliness, staff & service, property conditions & facilities
The whole concept
Stayed 2 nights in Oct 2024

4/10 Poor

Robert

Disliked: Property conditions & facilities
I'm told that fast food restaurants have furniture that a person can't sit on too long. Your hotel was like that Most expected amenities were there but not arranged in a in a logical or pleasing way. It was way too expensive too.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe my favorite hotel I have ever stayed in. Extremely nice workers and the room was perfect for a solo traveler
Stayed 1 night in Oct 2024

8/10 Good

Uladzimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Terek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - the staff is really nice and helpful. The place is clean and it is as advertised. Would stay here again, can’t wait.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing but good news
It was amazing! Friendly staff and always willing to help. Breakfast was by far superior compared to other hotels. Really good area, parking garage next door with a reasonable rate. It was our second time staying and will be back!
Stayed 3 nights in Oct 2024

6/10 Okay

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Certainly different, very 'funky' hotel. Spotlessly clean from front door to rooms, bar, breakfast and lounge areas. Mainly great helpful staff, eager to please. Didn't realise the rooms would be so small, after staying in Washington Citizen M, which was between 3 4 times larger. Turns out it was a disability room we had been allocated in Washington DC... probably as I requested something a little special for my husbands surprise birthday trip, to DC and San Francisco . Washington possibly took pity on us, a couple in their mid 70s travelling for a birthday surprise!! I appreciate it was only 4 nights in both cities, but the larger room in Washington really spoiled our San Francisco experience as far as the hotel was concerned. However the room was an easy(ish) problem to negotiate, and I will specifically request a 'disability' room the next time I have the opportunity to stay at a Citizen M hotel 🇺🇸
Stayed 3 nights in Oct 2024

10/10 Excellent

Karon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything especially with public transportation hub only a block away. Good security
Stayed 3 nights in Oct 2024

10/10 Excellent

Levi

Stayed 1 night in Oct 2024

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Pizza on site was not the best, but everything else great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Roger

Thoroughly modern experience from check in to the
Stayed 1 night in Oct 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

JAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at a CitizenM and I keep liking them the most for solo travel. Love the tech and everything is easy checking in and out. The common areas are great to chill outside your room and even easy to meet cool people. Staff were all friendly and security at the entrance always recognized me and opened the security door for me. This location is close to everything you would want and if things are a little further BART/Muni is right there and ride apps are super easy for pickup and drop off at the front door.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think of this like a modern Pied a Tere. Small egocentric well designed rooms. Amazing breakfast. Good style. Easy access to public transportation (Muni/Bart is on same block).
Stayed 3 nights in Jul 2024

10/10 Excellent

Salvadora, Markham

Liked: Cleanliness
High tech and cleanliness was great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Terek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Wonderful hotel and all the staff are super nice and helpful! Would recommend a stay here and will be back.
Stayed 4 nights in Oct 2024

10/10 Excellent

James, Pomona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The feeling and look of the place is artsy and modern; it really pops. The doormen/and security (especially Tanveer) were alert, professional, yet very friendly. We loved the layout, cardkey room elevators, and the welcoming bar/lounge area. It's a place we will return to again (God willing).
Stayed 4 nights in Oct 2024

8/10 Good

Lukasz

Stayed 3 nights in Sep 2024

8/10 Good

John, Vacouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fully staffed and had a 24hr security staff but the area is over run by homelessness. Not the hotels fault.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2024