The Westin St. Francis San Francisco on Union Square

4.5 star property
Luxury San Francisco hotel in Union Square with a 24-hour fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin St. Francis San Francisco on Union Square

Exterior
Meeting facility
Exterior
Cocktail bar
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Free WiFi
  • Laundry
  • Air conditioning
The price is NZ$428
includes taxes & fees
20 Feb - 21 Feb

Explore the area

Map
335 Powell Street, San Francisco, CA, 94102
  • Union Square
    ‪1 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪1 min walk‬
  • Warfield Theatre
    ‪8 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪16 min drive‬

Room options

Suite, 1 Bedroom, View

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(83 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, View

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, View, Tower

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Transf Shwr)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Tower

9.0 out of 10
Wonderful
(179 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Tower

9.0 out of 10
Wonderful
(151 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 Double Bed

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

Grand Room, 1 King Bed, View

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 Queen Bed, No View

8.8 out of 10
Excellent
(91 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 2 Double Beds

9.2 out of 10
Wonderful
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(75 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
  • 74 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Luxury Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 88 sq m
  • City view
  • Sleeps 8
  • 1 Double Bed

Luxury Room, 1 King Bed, Bay View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 177 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

Luxury Suite, 1 Bedroom, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Luxury Suite, 2 Bedrooms, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 72 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Luxury Suite, 1 Bedroom

8.6 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 19 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Signature Suite, 1 Bedroom, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

San Francisco

A luxury stay in the heart of San Francisco awaits you at The Westin St. Francis San Francisco on Union Square. Within steps you'll find Union Square and Moscone Convention Center within a 15-minute stroll. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Oak Room Restaurant, serves American cuisine and is open for breakfast and lunch. Clock Bar is the hotel's own cocktail bar, serving drinks along with light fare. 56000 square feet (5203 square metres) of event facilities include 35 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning to-go breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Within a 20-minute walk of this 4.5-property class Union Square hotel, attractions include San Francisco Museum of Modern Art and Embarcadero Center.

What's nearby

  • Union Square - 1 min walk
  • San Francisco Museum of Modern Art - 10 min walk
  • Moscone Convention Center - 13 min walk
  • Oracle Park - 3 min drive
  • Pier 39 - 4 min drive

Getting around

  • Powell St & Geary Blvd Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco International Airport (SFO) - 19 min drive

Restaurants

  • ‪Union Square - ‬1 min walk
  • ‪The Cheesecake Factory - ‬1 min walk
  • ‪Golden Gate Tap Room - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Shelton Theater - ‬2 min walk

About this property

The Westin St. Francis San Francisco on Union Square

Luxury San Francisco hotel in Union Square with a 24-hour fitness centre
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 56000 square feet (5203 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury The Westin St. Francis San Francisco on Union Square. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This 4.5-star San Francisco hotel is smoke free.

  • 1195 guestrooms or units
  • 31 levels
  • 2 buildings
  • 56000 sq ft of conference space
  • 5203 sq. m of conference space
  • Built in 1904
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin St. Francis San Francisco on Union Square offers 1195 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This San Francisco hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 78 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 11:00 AM for a fee: USD 25 to 45 for adults and USD 25 to 44 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Caruso's
  • Chateau Montelena Tasting
  • Clock Bar
  • ENO Wine Bar
  • Oak Room Restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping
  • Wine tasting room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 35 meeting rooms
  • 56,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Access code, staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 25 to 45 for adults and USD 25 to 44 for children
  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Valet parking fee: USD 78 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

st Westin
Westin St
Westin St Francis Union Square
Westin St Hotel
Westin St Hotel Francis Square Union
Westin St Francis Union Square Hotel
Westin St Francis San Francisco Union Square Hotel
Westin St Francis San Francisco Union Square
The Westin St Francis on Union Square
Westin St. Francis San Francisco Union Square Hotel
Westin St. Hotel
Westin St. Francis San Francisco Union Square
Westin St.
Westin Hotel San Francisco
The Westin St. Francis Hotel San Francisco
Westin San Francisco
San Francisco Westin
Westin St Francis
The Westin St Francis San Francisco on Union Square
The Westin St. Francis San Francisco on Union Square Hotel

Frequently asked questions

What is the cancellation policy at The Westin St. Francis San Francisco on Union Square?

The Westin St. Francis San Francisco on Union Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin St. Francis San Francisco on Union Square?

As of 28 Jan 2025, prices found for a 1-night stay for 2 adults at The Westin St. Francis San Francisco on Union Square on 20 Feb 2025 start from NZ$365.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin St. Francis San Francisco on Union Square?

Yep, The Westin St. Francis San Francisco on Union Square has secured covered valet parking with in/out privileges for USD 78 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Are there any beaches close to The Westin St. Francis San Francisco on Union Square?

The closest beach to The Westin St. Francis San Francisco on Union Square is Ocean Beach (9.4 km).

What makes The Westin St. Francis San Francisco on Union Square a romantic place to stay?

Wine-tasting room and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin St. Francis San Francisco on Union Square.

Is The Westin St. Francis San Francisco on Union Square family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Westin St. Francis San Francisco on Union Square is a hit with families.

Does The Westin St. Francis San Francisco on Union Square serve breakfast?

Yep, to-go breakfast is served daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin St. Francis San Francisco on Union Square?

No, The Westin St. Francis San Francisco on Union Square does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin St. Francis San Francisco on Union Square?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin St. Francis San Francisco on Union Square?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Westin St. Francis San Francisco on Union Square?

Dogs are welcome at The Westin St. Francis San Francisco on Union Square, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

The Westin St. Francis San Francisco on Union Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1819 out of 2830 reviews" "
Rating 8 - Good. 521 out of 2830 reviews" "
Rating 6 - Okay. 233 out of 2830 reviews" "
Rating 4 - Poor. 124 out of 2830 reviews" "
Rating 2 - Terrible. 133 out of 2830 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Chelsee

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Jason

Business traveller
Disliked: Staff & service, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

Lani

Disliked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Daniel M

Stayed 7 nights in Oct 2024

6/10 Okay

Alina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel itself it great as it provdies spectacular views of the city. Its walkable to different shops and has food locations close by. However, I was not satisfied with the fact that there was no mention of construction of the hotel lobby as i was looking forward to seeing there sesonal decorations. I was also disappointed with the fact that there was no mention of a protest outside the hotel. For the 4 nights we had to deal with loud drum banging and shouting so getting a good nights rest was impossible especially for my children. Im all for potesting and exercising your right which was educational for the kids but at night and at 330 am is unnecessary.
Stayed 4 nights in Oct 2024

2/10 Terrible

John

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has most of their staff on strike, & it shows, rooms are filthy it’s crazy. They are striking all day & all night so you will hear it, it was just really unexpected & shocking. I feel as though they should aware people of what’s goin on at their property
Stayed 1 night in Oct 2024

10/10 Excellent

Andre

Stayed 2 nights in Oct 2024

2/10 Terrible

Qinyue

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Protesters being extremely loud. Barely rested
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexandra

Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not have booked if I’d known workers on strike. Former Union Member here.
Stayed 3 nights in Oct 2024

4/10 Poor

Brantley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No room service, barely any food, no coffee cups for coffee in rooms, no breakfast. Loud. Dirty. Keys didn't work at first. Overall, not a good experience. Won't stay there again.
Stayed 3 nights in Oct 2024

8/10 Good

Alfred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Alejandro

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Overall disappointing
Overall disappointing. The bathroom sink was cracked, the shower wouldn’t stop dripping, and the room was dusty.
Stayed 3 nights in Oct 2024

6/10 Okay

James

Travelled with partner
Liked: Property conditions & facilities
Employees on strike super annoying
Stayed 3 nights in Oct 2024

8/10 Good

Adrienne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Service was good. Only issue was the noise from employees striking outside in front of tge hotel from 7 am to 10 pm every day/night of our stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Hattie

Liked: Cleanliness
Disliked: Staff & service, amenities
No restaurants, limited staff
Stayed 3 nights in Oct 2024

2/10 Terrible

krishnil

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very loud because of the protests. We had to switch hotels. We had no idea there was a protests for the Marriott employees
Stayed 3 nights in Oct 2024

8/10 Good

Haily

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

4/10 Poor

Rene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great, good amenities but they’re on strike and there was an loud picket line that was drumming, with loud horns and people yelling all day and night in front of the hotels
Stayed 3 nights in Oct 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, good location, staff were all super nice. The room was nice, I’d stay here again.
Stayed 4 nights in Oct 2024

8/10 Good

Jeffrey, Edmonton

Stayed 4 nights in Sep 2024

2/10 Terrible

Thomas Mark

Liked: Property conditions & facilities
Disliked: Staff & service
They were on strike and the noise was unbearable. We switched hotels for the second half of our trip without any help from Expedia. They should have known the hotel was on strike and never offered it as an option. Plus no refund was given.
Stayed 4 nights in Oct 2024

4/10 Poor

Syed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Union Square has gone down due to homelessness and drug addicts. Also, the employees that were on strike were banging a drum from 7AM to 10PM which made our early morning sleep impossible.
Stayed 4 nights in Oct 2024