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Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort

3.5 star property
On beach with outdoor pool, near Anastasia State Park

Photo gallery for Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort

Exterior
Lobby
Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
On the beach, white sand, beach towels
Premium Suite, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Parking available
The current price is NZ$454
includes taxes & fees
4 Mar - 5 Mar

Explore the area

Map
300 A1A Beach Blvd, St. Augustine, FL, 32080
  • St. Johns County Ocean Pier
    ‪2 min walk‬
  • St. Augustine Beach
    ‪2 min walk‬
  • Anastasia State Park
    ‪4 min drive‬
  • St. Augustine, FL (UST-Northeast Florida Regional)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 King Bed, Patio

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 King Bed, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Patio (2 Rooms)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Patio (2 Rooms)

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ocean View (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Ocean View (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
Blackout curtains
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Ocean View (Hearing)

View from room

Suite, 2 Queen Beds, Accessible, Ocean View (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
Blackout curtains
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Balcony

View from room

Suite, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Balcony, Ocean View

Suite, 2 Queen Beds, Balcony, Ocean View | Beach/ocean view

Suite, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Ocean View

Flat-screen TV, pay films, MP3 dock

Suite, Multiple Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
Blackout curtains
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Studio Suite, 1 King Bed, Balcony, Ocean View

Bathroom shower

Studio Suite, 1 King Bed, Balcony, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Balcony (Roll-In Shower)

Suite, 2 Queen Beds, Accessible, Balcony (Roll-In Shower)

Suite, 2 Queen Beds, Accessible, Balcony (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
Blackout curtains
  • Sleeps 1
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

View from room

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Bathroom shower

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Bathroom shower

Studio, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony, Ocean View

Studio, 1 King Bed, Balcony, Ocean View

Studio, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Bathtub)

Suite, 1 King Bed, Accessible, Balcony (Bathtub)

Suite, 1 King Bed, Accessible, Balcony (Bathtub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Patio

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed

Bathroom shower

Premium Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Flat-screen TV, pay films, MP3 dock

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Sofa bed - queen
Blackout curtains
  • Sleeps 4
  • 1 King Bed

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The price is NZ$575
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includes taxes & fees
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About the area

St. Augustine

Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort places you steps from St. Johns County Ocean Pier and within a short 5-minute stroll of St. Augustine Beach. Highlights at this beachfront resort include 2 restaurants, an outdoor swimming pool and a complimentary breakfast. .The restaurant, Harvest and Reel, serves international cuisine and is open for breakfast and dinner. Rhum Bar is the resort's own bar. Spend the day at the beach and enjoy the on-site 24-hour gym and pool loungers. 25432 square feet (2363 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 3.5-property class St. Augustine resort include Anastasia State Park and Flagler College.
View more Resorts in St. AugustineOpens in a new window

What's nearby

  • St. Johns County Ocean Pier - 2 min walk
  • St. Augustine Beach - 2 min walk
  • St. Augustine Alligator Farm Zoological Park - 4 min drive
  • Anastasia State Park - 4 min drive
  • St. Augustine Lighthouse & Maritime Museum - 5 min drive

Getting around

  • St. Augustine, FL (UST-Northeast Florida Regional) - 24 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Salt Life Food Shack - ‬2 min walk
  • ‪Sunset Grille - ‬6 min walk
  • ‪Beachcomber Restaurant - ‬2 min drive

About this property

Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort

On beach with outdoor pool, near Anastasia State Park
Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business centre and 6 meeting rooms are available. Event space at this resort measures 25432 square feet (2363 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star St. Augustine resort.

  • 175 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • 25432 sq ft of conference space
  • 2363 sq. m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort offers 175 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. This accommodation is furnished with queen sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, spring water baths, complimentary toiletries and hairdryers.

This St. Augustine resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 39 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Castaway Cantina
  • Harvest and Reel
  • Rhum Bar
  • Starbucks

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 25,432 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Beach towels
  • Firepit
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (122 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 24.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness/yoga classes

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton St. Augustine Beach Oceanfront Resort
Embassy Suites Hilton Oceanfront Resort
Embassy Suites Hilton St. Augustine Beach Oceanfront
Embassy Suites Hilton Oceanfront
St. Augustine Beachfront Resort
Embassy Suites Hilton St. Augustine Beach Oceanfront Resort
Embassy Suites Hilton Oceanfront Resort
Embassy Suites Hilton St. Augustine Beach Oceanfront
Embassy Suites Hilton St Augustine Beach-Oceanfront Resor Hotel
Embassy Suites Hilton St Beach-Oceanfront Resor Hotel
Embassy Suites Hilton St Augustine Beach-Oceanfront Resor
Embassy Suites Hilton St Beach-Oceanfront Resor
St. Augustine Beachfront Resort
St Augustine Beachfront Resort
Embassy Suites by Hilton St. Augustine Beach Oceanfront Resort
St. Augustine Beachfront Resort
St Augustine Beachfront Resort
Embassy Suites By Hilton St Augustine Beach Oceanfront Resor
Embassy Suites By Hilton St Augustine Beach Oceanfront Resort

Frequently asked questions

What is the cancellation policy at Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort?

Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort on 4 Mar 2025 start from NZ$411.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort?

Yep, Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort has valet parking with in/out privileges for USD 39.00 per day.

Are there any beaches close to Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort?

Yep, Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort is a short 2-minute walk from St. Augustine Beach.

Does Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort have a pool?

Yep, and guests love it! Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 9:00 AM to 7:00 PM.

What makes Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort a romantic place to stay?

Beachfront dining and a lounge bar, as well as spring water baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort.

Are there hot tubs in the rooms at Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort?

No, but there are spring water baths in the guestrooms.

Does Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort serve breakfast?

Yeah, travelers highly rate the free buffet breakfast here! Served on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort?

No, Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 747 out of 1127 reviews
Rating 8 - Good. 180 out of 1127 reviews
Rating 6 - Okay. 99 out of 1127 reviews
Rating 4 - Poor. 47 out of 1127 reviews
Rating 2 - Terrible. 54 out of 1127 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Errett A

Stayed 2 nights in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and facilities. They offer one of the best free breakfast meals.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maxine

Stayed 1 night in Oct 2024

4/10 Poor

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I recently stayed at your location in St Augustine Beach and have mixed feedback about my visit. The facility was great, but my issues are about to aspects of my stay. First, you force everyone into valet service, which costs $40 plus tax per day ($80 plus tax total) with no option for self-park. As a result, I needed to bring several personal items into my hotel room because I could not leave them in my car if unknown people are going to have access to my vehicle. When I suggested to the front desk about providing a "self-park option" the employee VERY rudely stated that I was calling his valets not trustworthy. I NEVER made that implication or statement, but I should have every right to my personal belongings being secure. They are not secure if someone other than myself has access to them in my car. I pointed out that his comment was baseless and rude, and he snickered that he doesn’t really care. Additionally, we paid over $600 for our room for 2 nights. After waiting several hours to be able to check-in, we received a room that was right near the common property of the hotel outside the main lobby. The first night was stayed I tried to open my sliding door, and there were literally people sitting on what should be the "patio" for my room, within 3 feet of my door. There is no barrier stopping people from sitting in that space, which should be part my room!
Stayed 2 nights in Nov 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beautiful!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Maurice

Liked: Property conditions & facilities
Everything was phenomenal, would recommend and would return.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Best in the area. Will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, amenities
Great service!
Stayed 3 nights in Nov 2024

4/10 Poor

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is beautiful and clean, however the service at the front desk and housekeeping was awful. We booked through Orbitz and were given a price that included taxes and fees except for the resort fee. We were angry that there was no mention of a mandatory valet parking fee of $39 and a non refundable fee of $75 for a dog. When I mentioned this to the front desk. I was rudely told I should have gone to their website instead of booking through a third party. We were told the room was not ready and we would be sent a text or email letting us know when it was. Two hours later, we still had not received anything and my husband went to the front desk to inquire when the room would be ready. Be then, it was after 4:00 and had heard nothing. When we finally made it to the room, there was no shampoo, shower gel or hand soap in the containers. We requested extra towels and those items 3 times and never received them. The overall attitude of the staff at the front desk was insulting and rude. The extra charges upon arrival was deceptive.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shane, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a hospitality professional I truly felt that the property did a great job in many areas. Clean and welcoming atmosphere, attentive Team at the Front Desk, Recreation and F&B. One area that I would recommend additional support in is the Managers Reception. 3 nights in a row we attended the reception at 5pm and the Bartending Team did a great job of explaining what all was included, but no Manger was present. Not even someone who looked like a Manager. A Managers presence would be a welcome addition even if so much as to be a buffer between the Bartenders and the guest. The MOD can work the line and explain the reception and what all is included so guests can order promptly at the bar once it becomes their turn. An MOD presence would also show support and appreciation to the working Team behind the bar for the 90 minute reception.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anisley

Liked: Property conditions & facilities
The best hotel ever . It is perfect . I am planning to come back soon . And I rate as 100
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
We were pleasantly surprised with this hotel! It was a beautiful property with direct beach access and gorgeous views. We will definitely be staying here again. It was also pet friendly and our dogs enjoyed the trip as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Anita

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spacious room for our family, the free breakfast with made to order omelettes was excellent, the location right on the ocean with beautiful pool area and outdoor seating, the yoga on the lawn - just a beautiful, relaxing place to stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Zachary

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Diane

Liked: Staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shirley

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service being demonstrated around the property!
Stayed 4 nights in Oct 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I thoroughly enjoyed our vacation here at this lovely resort. The property is well maintained and very clean. The staff is attentive and friendly. Our suite was very spacious, comfortable, and clean. It was wonderful to relax by the pool but also be steps from the beach and ocean. The resort location is perfect for quiet relaxing but is also minutes from historic St Augustine. We loved exploring this historic city while also having a beautiful place to unwind and rest. The breakfast was better than we have had at other hotels, and we loved the poolside cantina for drinks and snacks while we relaxed by the beach. We will definitely stay here again when we visit St Augustine.
Stayed 5 nights in Oct 2024