Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort

3.5 star property
Resort on the beach, with outdoor pool
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort

Exterior
Lobby
On the beach, white sand, beach towels
Premium Suite, 1 King Bed
Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
The price is NZ$348
includes taxes & fees
17 Feb - 18 Feb

Explore the area

Map
300 A1A Beach Blvd, St. Augustine, FL, 32080
  • St. Johns County Ocean Pier
    ‪2 min walk‬
  • St. Augustine Beach
    ‪2 min walk‬
  • Anastasia State Park
    ‪4 min drive‬
  • St. Augustine, FL (UST-Northeast Florida Regional)
    ‪24 min drive‬

Room options

Studio, 1 King Bed, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Patio (2 Rooms)

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Ocean View (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
Premium bedding
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Ocean View (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
Premium bedding
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

Studio Suite, 1 King Bed, Balcony, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Premium bedding
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Balcony (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 1
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Balcony (Bathtub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Premium bedding
Separate bedroom
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

St. Augustine

Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort places you steps from St. Johns County Ocean Pier and within a short 5-minute stroll of St. Augustine Beach. Highlights at this beachfront resort include 2 restaurants, an outdoor swimming pool and a complimentary breakfast. .The restaurant, Harvest and Reel, serves international cuisine and is open for breakfast and dinner. Rhum Bar is the resort's own bar. Spend the day at the beach and enjoy the on-site 24-hour gym and pool loungers. 25432 square feet (2363 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 3.5-property class St. Augustine resort include Castillo de San Marcos National Monument and St. George Street.

What's nearby

  • St. Johns County Ocean Pier - 2 min walk
  • St. Augustine Beach - 2 min walk
  • St. Augustine Alligator Farm Zoological Park - 4 min drive
  • Anastasia State Park - 4 min drive
  • St. Augustine Lighthouse & Maritime Museum - 5 min drive

Getting around

  • St. Augustine, FL (UST-Northeast Florida Regional) - 24 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Salt Life Food Shack - ‬2 min walk
  • ‪Sunset Grille - ‬6 min walk
  • ‪Beachcomber Restaurant - ‬2 min drive

About this property

Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort

Resort on the beach, with outdoor pool
Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business centre and 6 meeting rooms are available. Event space at this resort measures 25432 square feet (2363 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star St. Augustine resort.

  • 175 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • 25432 sq ft of conference space
  • 2363 sq. m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort offers 175 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. This accommodation is furnished with queen sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, spring water baths, complimentary toiletries and hairdryers.

This St. Augustine resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 39 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Castaway Cantina
  • Harvest and Reel
  • Rhum Bar
  • Starbucks

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 25,432 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Beach towels
  • Firepit
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (122 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 24.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness/yoga classes

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton St. Augustine Beach Oceanfront Resort
Embassy Suites Hilton Oceanfront Resort
Embassy Suites Hilton St. Augustine Beach Oceanfront
Embassy Suites Hilton Oceanfront
St. Augustine Beachfront Resort
Embassy Suites Hilton St. Augustine Beach Oceanfront Resort
Embassy Suites Hilton Oceanfront Resort
Embassy Suites Hilton St. Augustine Beach Oceanfront
Embassy Suites Hilton St Augustine Beach-Oceanfront Resor Hotel
Embassy Suites Hilton St Beach-Oceanfront Resor Hotel
Embassy Suites Hilton St Augustine Beach-Oceanfront Resor
Embassy Suites Hilton St Beach-Oceanfront Resor
St. Augustine Beachfront Resort
St Augustine Beachfront Resort
Embassy Suites by Hilton St. Augustine Beach Oceanfront Resort
St. Augustine Beachfront Resort
St Augustine Beachfront Resort
Embassy Suites By Hilton St Augustine Beach Oceanfront Resor
Embassy Suites By Hilton St Augustine Beach Oceanfront Resort

Frequently asked questions

What is the cancellation policy at Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort?

Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort on 17 Feb 2025 start from NZ$305.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort?

Yep, Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort has valet parking with in/out privileges for USD 39.00 per day.

Are there any beaches close to Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort?

Yep, Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort is a short 2-minute walk from St. Augustine Beach.

Does Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort have a pool?

Yep, and guests love it! Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 9:00 AM to 7:00 PM.

What makes Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort a romantic place to stay?

Beachfront dining and a lounge bar, as well as spring water baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort.

Are there hot tubs in the rooms at Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort?

No, but there are spring water baths in the guestrooms.

Does Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort serve breakfast?

Yeah, travelers highly rate the free buffet breakfast here! Served on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort?

No, Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites By Hilton St Augustine Beach-Oceanfront Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 731 out of 1111 reviews" "
Rating 8 - Good. 178 out of 1111 reviews" "
Rating 6 - Okay. 100 out of 1111 reviews" "
Rating 4 - Poor. 49 out of 1111 reviews" "
Rating 2 - Terrible. 53 out of 1111 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating
Stayed 4 nights in Oct 2024

6/10 Okay

Francesca

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Bret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

OSVALDO, Miami

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good property but the valet parking is not good. employees are nice but the parking is overpriced for uncovered parking
Stayed 4 nights in Oct 2024

2/10 Terrible

Luis

Stayed 3 nights in Sep 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly, WYOMING

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service that I haven’t seen since before Covid. The complimentary yoga on the beach and umbrella towel service were nice touches.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aida, Guatemala

Stayed 2 nights in Sep 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing beach area
Stayed 1 night in Sep 2024

8/10 Good

REBECCA, Mount Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like about my stay was having to valet. Paying 40.00 a day, and then I felt like I had to tip the valet every time they brought me my car. There was no other option for parking.
Stayed 7 nights in Sep 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Very nice stay there
Stayed 2 nights in Oct 2024

2/10 Terrible

Kristina, Carmel

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The property location is directly on the beach. I was very surprised at the state of our King suite. There was no water pressure in the main bathroom so we had to use the sink in the kitchen. The drain stopper in the bathtub was broken and had to be fixed while we occupied the room so maintenance was in our room for about 4 hours. There was no offer to switch our room. The towel bar was broken and there were 4 towels total provided. This resulted in many trips to the front desk (nobody answered the phone) which was understaffed and we spent most of our time standing in line. The walls in the bathroom had chipped and peeling paint and the tub was stained yellow and corroded on the bottom of the tub. It was so subpar and much less than what I expected from this caliber hotel. Perhaps they give the worst rooms to Expedia customers. I will add, the hotel did return the $22 resort fee which was a nice gesture but not enough for the $400 per night price of the room. Very disappointed in this stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Gisel

Travelled with family
Disliked: Staff & service, property conditions & facilities
Although it wasn't at full capacity, they gave us a room that had a water vent for the whole property and we heard water all night long in our bedroom and bathroom. The lights also didn't work. We brought it to the staff and they sent the engineer that confirmed that was normal in that room. We couldn't believe it. The next day we requested to change the room. They said manager would speak to us and they never did. They said a compensation would be given. Nothing so far. We've been there before and 39.00 for parking and an additional charge for resort was unacceptable. Breakfast items were horrendous. Coffee is horrible, etc etc. Not sure if we will ever go back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach Fun Getaway
hotel if very nicely decorated. Our first impression was good but check in not so great. The front desk people seemed to be busy and no eye contact and he never he told us where our room was so we wandered around for a bit - no mention of how to get wifi or much else. Like "here you go". But the wait staff was lovely and very attentive. Loved the beach bar and night cap at Rhum. Breakfast this AM was very yummy.
Stayed 1 night in Sep 2024

8/10 Good

Ezzy

Stayed 2 nights in Aug 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Elaine

Travelled with partner
Liked: Amenities, property conditions & facilities
Beautiful property. Pool was great. Beach chairs and umbrellas available. Our room had hairs in the bathroom. Only Valet parking available. When we asked if there was self parking available, the employee gave a rude response. He assumed it was about money but we’ve had a couple bad experiences with Valets damaging our car in the past.
Stayed 1 night in Sep 2024