Shangri-La Sydney (Sydney, AUS): Reviews & Deals from NZ$322

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Hotel with 2 restaurants, steps from The Big Dig Archaeology Education Centre

Where to?

Dates

February 2025

March 2025

Premium bedding, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool
Bar
Parking available

includes taxes & fees

23 Feb - 24 Feb

Explore the area

176 Cumberland Street, The Rocks, NSW, 2000

Museum of Contemporary Art
‪6 min walk‬
The Rocks Markets
‪6 min walk‬
Australia Square
‪6 min walk‬
Sydney, NSW (RSE-Rose Bay Seaplane Base)
‪19 min drive‬

Room options

Deluxe Opera House, Room, 1 King Bed, City View

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

40 sq m
City view
Sleeps 3
1 King Bed

Deluxe Opera House, 2 Single Beds, City View

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

40 sq m
City view
Sleeps 3
2 Single Beds

Executive Opera House City View 1 King

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

40 sq m
City view
Sleeps 3
1 King Bed

Executive Opera House City View 2 Twins

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

40 sq m
City view
Sleeps 3
2 Single Beds

Executive Darling Harbour 2 Twins

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

40 sq m
Bay view
Sleeps 3
2 Double Beds

Horizon Opera House City View 1 King

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

40 sq m
City view
Sleeps 3
1 King Bed

Executive Sydney Harbour View 2 Twins

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

50 sq m
Harbour view
Sleeps 3
2 Single Beds

Executive Darling Harbour 1 King

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

40 sq m
Bay view
Sleeps 3
1 King Bed

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

87 sq m
Harbour view
Sleeps 3
1 King Bed

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

60 sq m
Harbour view
Sleeps 3
1 King Bed

Executive Sydney Harbour Suite 1 King

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

83 sq m
Harbour view
Sleeps 3
1 King Bed

Ambassador Suite, Lounge Access, High Floor

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

105 sq m
City view
Sleeps 3
1 King Bed

Royal Suite, Club lounge access, Harbour View (High Floor)

Royal Suite, Business Lounge Access, Harbour View (High Floor)

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Harbour view
Sleeps 3
1 King Bed

Presidential Suite, Club lounge access, Harbour View (High Floor) | Living area

Presidential Suite, Business Lounge Access, Harbour View (High Floor)

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Harbour view
Sleeps 3
1 King Bed

Suite, Club lounge access, Harbour View (Governor, High Floor)

Suite, Business Lounge Access, Harbour View (Governor, High Floor)

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

114 sq m
Harbour view
Sleeps 3
1 King Bed

Executive Sydney Harbour View 1 King

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

45 sq m
Harbour view
Sleeps 3
1 King Bed

Premier Harbour Bridge King Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

60 sq m
Harbour view
Sleeps 3
1 King Bed

Harbour Bridge Suite 1 King

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

83 sq m
Partial sea view
Sleeps 3
1 King Bed

Horizon Darling Harbour 1 King

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

40 sq m
Bay view
Sleeps 3
1 King Bed

Horizon Sydney Harbour View 1 King

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

45 sq m
Harbour view
Sleeps 3
1 King Bed

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

83 sq m
Harbour view
Sleeps 3
1 King Bed

Deluxe Darling Harbour 1 King

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

39.7 sq m
City view
Sleeps 3
1 King Bed

Deluxe Darling Harbour 2 Twins

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

39.9 sq m
City view
Sleeps 3
2 Single Beds

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

77 sq m
Bay view
Sleeps 3
1 King Bed

Deluxe Harbour Bridge King Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

45 sq m
Partial sea view
Sleeps 3
1 King Bed

Deluxe Harbour Bridge Twin Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

50 sq m
Partial sea view
Sleeps 3
2 Single Beds

Grand Premier Sydney Harbour View 1 King

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

Blackout curtains

60 sq m
Harbour view
Sleeps 3
1 King Bed

Executive Opera House City View Twin Room

Sleeps 2
2 Single Beds

Executive Sydney Harbour King Room

Sleeps 3
1 King Bed

Grand Premier Sydney Harbour Room

Sleeps 3
1 King Bed

Premier Harbour Bridge Room

Sleeps 3
1 King Bed

Horizon Club Sydney Harbour Room

Sleeps 3
1 King Bed

Deluxe Harbour Bridge King Room

Sleeps 3
1 King Bed

Horizon Club Opera House City Room

Sleeps 3
1 King Bed

Horizon Club Spa Suite

Sleeps 3
1 Queen Bed

Deluxe Opera House City View Twin Room

Sleeps 2
2 Single Beds

Executive Sydney Harbour Suite

Sleeps 3
1 Single Sofa Bed and 1 King Bed

Horizon Club Sydney Harbour Suite

Sleeps 3
1 King Bed

Deluxe Opera House City View King Room

Sleeps 3
1 King Bed

Presidential Suite

Sleeps 2
1 King Bed

Horizon Club Darling Harbour Room

Sleeps 3
1 King Bed

Deluxe Darling Harbour Twin Room

Sleeps 2
2 Single Beds

Executive Opera House City View King Room

Sleeps 3
1 King Bed

Deluxe Darling Harbour King Room

Sleeps 3
1 King Bed

Harbour Bridge Suite

Sleeps 3
1 King Bed and 1 Single Sofa Bed

Deluxe Harbour Bridge Twin Room

Sleeps 2
2 Single Beds

Executive Sydney Harbour Twin Room

Sleeps 2
2 Double Beds

Horizon Club Tower Suite

Sleeps 3
1 King Bed and 1 Single Sofa Bed

Ambassador Suite

Sleeps 2
1 Single Sofa Bed and 1 King Bed

Executive Darling Harbour King Room

Sleeps 3
1 King Bed

Horizon Club Premier Sydney Harbour Room

Sleeps 3
1 King Bed

The Governor Suite

Sleeps 2
1 King Bed

Executive Darling Harbour Twin Room

Sleeps 2
2 Double Beds

Deluxe Harbour Bridge Room

Sleeps 2
1 King Bed OR 2 Single Beds

Deluxe Opera House City View Room

Sleeps 2
1 King Bed OR 2 Single Beds

Executive Opera House City View Room

Sleeps 2
1 King Bed OR 2 Single Beds

Executive Darling Harbour Room

Sleeps 2
1 King Bed OR 2 Single Beds

Royal Suite

Sleeps 2
1 King Bed

Similar properties

Pool
Hot tub
Spa
Pet-friendly

for 1 room

includes taxes & fees

7 Mar - 8 Mar

About the area

Sydney

Shangri-La Sydney places you steps from The Big Dig Archaeology Education Centre and within a 10-minute stroll of Museum of Contemporary Art. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Altitude Restaurant, is open for lunch and dinner. Blu Bar on 36 is the hotel's own cocktail bar. Enjoy the gym, sauna and pool loungers. 20451 square feet (1900 square metres) of event facilities include 20 meeting rooms and conference space, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this The Rocks hotel include The Rocks Markets and Sydney Observatory.

What's nearby

The Rocks Markets - 6 min walk
Circular Quay - 10 min walk
Sydney Harbour Bridge - 12 min walk
Sydney Tower Eye - 16 min walk
Sydney Opera House - 16 min walk

Getting around

Wynyard Station - 6 min walk
Sydney Circular Quay Station - 7 min walk
Sydney Airport (SYD) - 24 min drive

Restaurants

‪Mode Kitchen & Bar - ‬4 min walk
‪Morrison's Oyster Bar & Grill - ‬4 min walk
‪Blu Bar on 36 - ‬1 min walk
‪Fortune of War - ‬5 min walk
‪Maybe Sammy - ‬2 min walk

About this property

Shangri-La Sydney

Hotel with 2 restaurants, steps from The Big Dig Archaeology Education Centre

Shangri-La Sydney offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 20 meeting rooms and limo/town car service. Event space at this hotel measures 20451 square feet (1900 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Shangri-La Sydney. Parking is available for a fee.

This Sydney hotel is smoke free.

1 building

565 guestrooms or units

36 levels

2 dining venues

20451 sq ft of conference space

1900 sq. m of conference space

Built in 1992

Poolside lounge chairs

Conference space

Breakfast available (surcharge)

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Terrace

Computer for guest use

Newspapers in lobby (free)

Bellhop

Lift

No smoking on site

Bar or lounge

Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. A pillow menu is available. Digital televisions are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Height restrictions apply for on-site parking
Limo/town car service
Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
RV/bus/lorry parking (surcharge) on site

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 52 to 67 for adults and AUD 25 to 25 for children
2 restaurants
A bar/lounge
Couples/private dining

Restaurants on site

Altitude Restaurant
Blu Bar on 36
Café Mix Restaurant

Things to do

Full-service spa
Gym
Indoor pool
Sauna
Steam room

Family friendly

Free cot
Indoor pool
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

20 meeting rooms
20,451 square feet of conference space
Computer station

Outdoors

Pool loungers
Terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
In-room massages
Prenatal massages
Sauna
Spa open select days
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (107 centimetre wide door)
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Blackout drapes
Free cot
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Separate bathtub and shower
Slippers
Towels provided

Entertainment

40-inch TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water

Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
Phone
Recycling
Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

This property enforces a strict dress code in Blu Bar on 36 restaurant.

The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for AUD 275.0 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 145 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AUD 52 to 67 for adults and AUD 25 to 25 for children
Valet parking fee: AUD 105 per day (in/out privileges)
Rollaway bed fee: AUD 275.0 per night
Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Property Registration Number 92 003 643 963

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Shangri-La Sydney

Hotel Sydney Shangri-La

Shangri-La Hotel Sydney

Shangri-La Hotel Sydney The Rocks

Shangri-La Sydney

Shangri-La Sydney Hotel

Shangri-La Sydney The Rocks

Sydney Hotel Shangri-La

Sydney Shangri-La

Sydney Shangri-La Hotel

Shangri La Sydney

Shangri La Hotel Sydney

Frequently asked questions

What is the cancellation policy at Shangri-La Sydney?

Shangri-La Sydney offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Sydney?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Shangri-La Sydney on 23 Feb 2025 start from NZ$322.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Sydney?

Yep, Shangri-La Sydney has secured covered valet parking with in/out privileges for AUD 105 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Are there any beaches close to Shangri-La Sydney?

The closest beach to Shangri-La Sydney is Manly Beach (11.2 km).

Is there a spa on site at Shangri-La Sydney?

Yep, there is an onsite spa at Shangri-La Sydney. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Shangri-La Sydney have a pool?

Shangri-La Sydney has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Shangri-La Sydney?

Shangri-La Sydney features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Shangri-La Sydney a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Shangri-La Sydney.

Is Shangri-La Sydney family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Shangri-La Sydney is a hit with families.

Does Shangri-La Sydney serve breakfast?

You bet, our visitors can't get enough of the buffet brekkie here! Offered weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Shangri-La Sydney?

No, Shangri-La Sydney does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La Sydney?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Sydney?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Shangri-La Sydney?

No, only service animals are allowed.

Shangri-La Sydney Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Shane

16 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

10/10 Excellent

Mary Jane

12 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2025

10/10 Excellent

Anastasia

Travelled with partner

10 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We would recommend this Hotel to everybody

Stayed 2 nights in Feb 2025

10/10 Excellent

Brian

Travelled with partner

6 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Dining options!

Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberley

Travelled with partner

2 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Had the most amazing stay for my wedding anniversary. The staff went above and beyond to accommodate. Staff were lovely, room was clean and location perfect. Will definitely be going again

Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

1 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I had an amazing time celebrating my 50th birthday! Staff were amazing, room was awesome and room was perfect! I highly recommend the spa one of the best ever!!

Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Travelled with family

24 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was fantastic size, amazing view!Staff were friendly & helpful. Great location. Definitely stay again.

Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Travelled with family and small children

18 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were extremely helpful and friendly. Very accommodating for having a toddler with us. Very easy to get to Circular Quay.

Stayed 3 nights in Jan 2025

8/10 Good

Kiana Louise

Travelled with family and small children

17 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff were very helpful and kind to our little one

Stayed 4 nights in Jan 2025

10/10 Excellent

carlos

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

8/10 Good

Paul

Travelled with family

11 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed 3 nights and was predominately as expected for a 5-star hotel few minor issues but not worthy of noting overall good stay

Stayed 3 nights in Jan 2025

6/10 Okay

Brendon

8 Jan 2025

Liked: Cleanliness

Stayed 2 nights in Jan 2025

8/10 Good

Michael

Travelled with partner

7 Jan 2025

Liked: Cleanliness, staff & service

Great location, spacious room with harbour view, comfy beds, good facilities, bountiful buffet breakfast, helpful staff, value for money Decor a bit tired and dated, understaffed. Could be better soundproofing between interconnecting rooms. A bustling hive of activity, one of the busiest hotels ever stayed in, with appeal it seemed to all ages. If you are looking for a serene couples getaway it might not be for you. Pool/whirlpool area very popular with families & this area felt like a holiday park not a 5star hotel If you value well located & accessible to sights (& harbour views) it’s a great choice.

Stayed 1 night in Jan 2025

6/10 Okay

Mary

6 Jan 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Leanne

5 Jan 2025

Stayed 1 night in Dec 2024

8/10 Good

Neville

5 Jan 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Sandi

Travelled with partner

3 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel and its facilities were immaculate and inviting. The staff were both amicable and well-informed.

Stayed 1 night in Dec 2024

10/10 Excellent

Annemarie

Travelled with partner

28 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

classy hotel with great views.

Stayed 1 night in Dec 2024

10/10 Excellent

Jaala

27 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Ric Vincent

21 Dec 2024

Stayed 3 nights in Nov 2024

10/10 Excellent

Joel

21 Dec 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Mohamed

19 Dec 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

18 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great service and amenities

Stayed 1 night in Dec 2024

10/10 Excellent

Stella

17 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great check-in and staff very helpful overall. Less than great service at the Blu Bar on evening of Monday 16 … stood around waiting to be seated while staff walked past but said nothing. Very slow delivery for drinks in what did not seem to be a very busy bar. Smokes once delivered, however! Overall, had a lovely stay.

Stayed 3 nights in Dec 2024

8/10 Good

Debbie

Travelled with partner

17 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

Only issue was the check in which was difficult, we had checked in early then came back when room was ready. A lady took us out of the que to help but then could not verify our identity??? Eventually back to the desk and the girl did it all within 30 seconds. Not sure why or how but was not a great look.

Stayed 2 nights in Dec 2024

Shangri-La Sydney

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View all photos for Deluxe Opera House, Room, 1 King Bed, City View

Deluxe Opera House, Room, 1 King Bed, City View

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View all photos for Deluxe Opera House, 2 Single Beds, City View

Deluxe Opera House, 2 Single Beds, City View

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View all photos for Executive Opera House City View 1 King

Executive Opera House City View 1 King

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View all photos for Executive Opera House City View 2 Twins

Executive Opera House City View 2 Twins

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View all photos for Executive Darling Harbour 2 Twins

Executive Darling Harbour 2 Twins

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View all photos for Horizon Opera House City View 1 King

Horizon Opera House City View 1 King

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View all photos for Executive Sydney Harbour View 2 Twins

Executive Sydney Harbour View 2 Twins

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View all photos for Executive Darling Harbour 1 King

Executive Darling Harbour 1 King

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View all photos for Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

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View all photos for Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

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View all photos for Executive Sydney Harbour Suite 1 King

Executive Sydney Harbour Suite 1 King

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View all photos for Ambassador Suite, Lounge Access, High Floor

Ambassador Suite, Lounge Access, High Floor

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View all photos for Royal Suite, Business Lounge Access, Harbour View (High Floor)

Royal Suite, Business Lounge Access, Harbour View (High Floor)

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View all photos for Presidential Suite, Business Lounge Access, Harbour View (High Floor)

Presidential Suite, Business Lounge Access, Harbour View (High Floor)

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View all photos for Suite, Business Lounge Access, Harbour View (Governor, High Floor)

Suite, Business Lounge Access, Harbour View (Governor, High Floor)

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View all photos for Executive Sydney Harbour View 1 King

Executive Sydney Harbour View 1 King

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View all photos for Premier Harbour Bridge King Room

Premier Harbour Bridge King Room

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View all photos for Harbour Bridge Suite 1 King

Harbour Bridge Suite 1 King

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View all photos for Horizon Darling Harbour 1 King

Horizon Darling Harbour 1 King

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View all photos for Horizon Sydney Harbour View 1 King

Horizon Sydney Harbour View 1 King

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View all photos for Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

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View all photos for Deluxe Darling Harbour 1 King

Deluxe Darling Harbour 1 King

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View all photos for Deluxe Darling Harbour 2 Twins

Deluxe Darling Harbour 2 Twins

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View all photos for Horizon Club Spa Suite 1 King, Lounge Access, High Floor

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

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View all photos for Deluxe Harbour Bridge King Room

Deluxe Harbour Bridge King Room