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City Hotel N.U.T.S.

2.5 star property
Art Deco hotel in Tokyo with a 24-hour front desk

Photo gallery for City Hotel N.U.T.S.

Front of property - evening/night
Comfort Room, Multiple Beds, Non Smoking
Comfort Room, Multiple Beds, Non Smoking
Interior
Combined shower/bathtub, jetted bath, designer toiletries, hair dryer

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Room service
  • Parking available
  • 24/7 front desk
  • Pet-friendly
The current price is NZ$215
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
1 16 5 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Shinjuku Gyoen National Garden
    ‪10 min walk‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 28 sq m
  • Sleeps 7
  • 2 Single Beds and 1 Double Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Modern Japanese Tatami Room (4 People)

In-room safe, individually decorated, individually furnished, desk

Modern Japanese Tatami Room (4 People)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 6
  • 2 Single Futons and 1 Double Bed

View all photos for Twin Room

In-room safe, individually decorated, individually furnished, desk

Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Room (with Extra Bed)

Double Room (with Extra Bed)

Double Room (with Extra Bed)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 20 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
  • 36 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Single Trundle Bed

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About the area

Tokyo

City Hotel N.U.T.S. places you in the centre of Tokyo, within just a 15-minute stroll of popular places like Shinjuku Gyoen National Garden and Isetan Department Store Shinjuku. Highlights at this Art Deco hotel include free in-room wired Internet. .This pet-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include laundry facilities, dry cleaning/laundry services and luggage storage. Continental breakfast is available daily between 7:00 AM and 9:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 30-minute walk of this Shinjuku hotel include National Stadium and Tokyo Metropolitan Government Building.

What's nearby

  • Isetan Department Store Shinjuku - 8 min walk - 0.7 km
  • Shinjuku Gyoen National Garden - 10 min walk - 0.9 km
  • National Stadium - 3 min drive - 1.8 km
  • Meiji Jingu Shrine - 5 min drive - 3.4 km
  • Shibuya Crossing - 6 min drive - 4.8 km

Getting around

  • Shinjuku-gyoemmae Station - 3 min walk
  • Shinjuku Station - 14 min walk
  • Tokyo (HND-Haneda) - 40 min drive

Restaurants

  • ‪The Smokist Coffee - ‬2 min walk
  • ‪本家第一旭新宿店 - ‬2 min walk
  • ‪ものぐさや 新宿御苑前店 - ‬2 min walk
  • ‪北京飯店 - ‬1 min walk
  • ‪焼肉幸家 - ‬1 min walk

About this property

City Hotel N.U.T.S.

Art Deco hotel in Tokyo with a 24-hour front desk
Public spaces have free WiFi and wired Internet. There's an onsite business centre. City Hotel N.U.T.S. also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Tokyo hotel is smoke free.

  • 33 guestrooms or units
  • 7 levels
  • 7 buildings
  • Built in 1990
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
City Hotel N.U.T.S. offers 33 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (JPY 3,300 per day; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,500 per person

Things to do

  • Bicycle rentals

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Lift
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with digital channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: JPY 6600 per pet, per night
  • Only dogs are allowed
  • Maximum 3 (weight limit: 22 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3300 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 1500 per person
  • Uncovered self-parking fee: JPY 3300 per day (in/out privileges)
  • Pet fee: JPY 6600 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 3300 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

City Hotel N.U.T.S.
City Hotel N.U.T.S. Tokyo
City N.U.T.S.
City N.U.T.S. Tokyo
Hotel N.U.T.S.
N.U.T.S. Hotel
City Hotel N.U.T.S. Hotel
City Hotel N.U.T.S. Tokyo
City Hotel N.U.T.S. Hotel Tokyo

Frequently asked questions

What is the cancellation policy at City Hotel N.U.T.S.?

City Hotel N.U.T.S. offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City Hotel N.U.T.S.?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at City Hotel N.U.T.S. on 28 Apr 2025 start from NZ$214.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at City Hotel N.U.T.S.?

Yep, City Hotel N.U.T.S. has an uncovered self car park with in/out privileges for JPY 3300 per day. Onsite parking is limited.

Are there any beaches close to City Hotel N.U.T.S.?

The closest beach to City Hotel N.U.T.S. is Odaiba Beach Park (8.9 km).

Are there hot tubs in the rooms at City Hotel N.U.T.S.?

No, but there are Jetted bath in the guestrooms.

Does City Hotel N.U.T.S. serve breakfast?

You bet, continental brekkie is available daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at City Hotel N.U.T.S.?

No, City Hotel N.U.T.S. does not offer an airport shuttle service.

What time are check-in & check-out at City Hotel N.U.T.S.?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at City Hotel N.U.T.S.?

Dogs are welcome at City Hotel N.U.T.S., with food and water bowls on offer. Just so you know, there's a limit of 3 pets, with a maximum weight of up to 10 kg per pet.

City Hotel N.U.T.S. Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 197 out of 597 reviews
Rating 8 - Good. 227 out of 597 reviews
Rating 6 - Okay. 90 out of 597 reviews
Rating 4 - Poor. 55 out of 597 reviews
Rating 2 - Terrible. 28 out of 597 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, Excellent Stay
Very roomy, the room decor was amazing, location was perfect, and amenities were great.
Stayed 2 nights in Nov 2024

2/10 Terrible

Woojun

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The smell of an old rag permeated in the room especially in the bathroom. Having stayed for three nights, my clothes reeked of that smell.
Stayed 3 nights in Nov 2024

6/10 Okay

Genevieve

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really spacious apartment style suite for 3 adults was perfect for what we needed!
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria Lourdes Bernadette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first trip to Japan and I am glad I booked my stay here. Everything is convenient, from self-checkins, walkability to the train stations, convenience stores and late-night eats. There’s even a laundrymat right across the street. The room was spacious for Japan standards, and the bathroom was spotless, the sheets are clean and smells fresh. They even change the towels, even the foot towel, every day, even if you hang them to dry. I can honestly say the next time I visit I will definitely book here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

shu-hsia, Houston

Stayed 1 night in Oct 2024

8/10 Good

Kao

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Do not pay with cash.
Stayed 3 nights in Nov 2024

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot, smelled like mildew. Not the worst, not the best, probably priced higher than it should be, but not a let down objectively. Had a nice first night in Tokyo. Granted, after the flight, I could have fallen asleep in a hail storm on a park bench.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2024

10/10 Excellent

Pineda

Liked: Cleanliness, staff & service, property conditions & facilities
Great job
Stayed 1 night in Oct 2024

2/10 Terrible

Jessica

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking this was a mistake. The staff very obviously didn’t want to be there and on checking out one of the girls was holding back tears as if she’s been getting yelled at, very uncomfortable and unprofessional way to deal with employee issues. We booked a triple room and were lead out of the property without explanation a block away into a dodgy looking building with no reception. The building is surrounded by restaurants whose exhaust blow directly into the entry way emitting very strong a foul fishy smell. The exhausts also blow into the ventilation inside the room causing our room to smell like fish guts, we had to keep turning the ventilation off. The beds are rock hard and the pillow you are given is tiny. My back is killing me after staying there 6 nights. The photos advertised are misleading, our room looked nothing like them & the lift in this building doesn’t seem to have a sensor and will close on you with force. This accomodation very nearly spoiled my whole Tokyo experience… spend a little extra and get a decent hotel. Shinjuku is a cool area though, just not this hotel.

6/10 Okay

Phoulakhon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Nice and clean
Stayed 5 nights in Sep 2024

10/10 Excellent

E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel to stay at. Would recommend
Stayed 5 nights in Sep 2024

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to trains. Easy to walk. Clean. Bright exit light in room. Hard to sleep.
Stayed 2 nights in Sep 2024

4/10 Poor

Shanyce

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
This property was amazing at first glance. The rooms and bathrooms are super spacious, there’s a coin laundry directly across the hotel, and there’s a station a 3 minute walk away from the hotel that is 1 stop away from the main lines and another station an 8 minute walk away if you wanna skip the transfers. However, when I first walked in my room after a long day, the room was disgusting. There were weird stains on the blinds, the desk had scratched and chipped paint on every edge and corner, and the “couch” was a twin size mattress against the wall with no back cushion. I traveled with a friend and while she was showering, I sat on the “couch” and looked around, I saw a corner of the “couch” cover which was a flat sheet tucked in lifting up and could faintly see a brownish red stain that resembled old blood - and i’m gonna be honest what looked like straight up boogers. When I spoke to the desk, they were nice enough to change us to a different room the following morning when someone had checked out. The new room did definitely feel a lot cleaner and newer, but that night we discovered another dried blood stain on the comforter. The comforter cover is also not secured by any zippers, it’s simply folded over so when we turned it over, we could also see the actual comforter itself was extremely dirty with more large blood stains. I am confident all the brown-red stains were blood as someone who works in a hospital as it definitely was not cola, wine, or any other drink stain.
Stayed 8 nights in Sep 2024

8/10 Good

Paul

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Dudi

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, 15-20 walking distance to train station, shopping, restaurants. Highly recommend.
Stayed 5 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again
Stayed 5 nights in Jul 2024

6/10 Okay

Carey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed here for 3 nights after reading lots of mixture of good and horrific reviews. Things to keep in mind: 1. We booked a room that would fit our family of 4. The room was big as it had a small kitchenette, 3 beds and overall quite spacious. 2. We were placed in the “annex” building which is one city block away from the actual hotel. There are steps that made carrying our multiple luggage’s harder. 3. Location was decent as there are lots of dining options around the hotel. All the convenient stores (lawsons, family mart, and 7-11) are very close by. There is an Aeon grocery store close by as well. 4. Pricing for the room was quite expensive and I think there are better Hotel options. 5. Cleanliness was on the low side. There were stains in sheets, curtains and just gave a general uncomfortable feeling. 6. Checkout is 10am! Overall, would not stay here again.. even if the price was lower.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Cheh Chai, Petaling Jaya

Stayed 8 nights in Jul 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. Reception held us to ransom on extra charges before checking us in saying our childrent to them are infants and since our children are 14 and 17 they are not infants and will incur additional room charges to stay. Instead of allowing us in to the room late in the afternoon they said "soer it out with Expedia or Wotif, we won't let you in unless you pay extra". Absolutely disgusting behaviour and a shock to be treated this way in Japan. Also the bed sheets had stains on them, which I am guessing were clean but stained from either travellers dioreah from others before us.
Stayed 5 nights in Jul 2024

8/10 Good

Gigi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is compact, but it has everything our family needs. It has 3 single beds and one full size bed. The subway station of M line is just around the block and you can even walk to major JR station of Shinjuku. I slept soundly every night.
Stayed 5 nights in Jun 2024