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Sheraton Miyako Hotel Tokyo

5.0 star property
Luxury Tokyo hotel in Minato with 5 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Miyako Hotel Tokyo

Exterior
Indoor spa tub
2 bars/lounges, lobby lounge
Room service - dining
City view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
1-1-50 Shirokanedai, Minato-ku, Tokyo, Tokyo-to, 108-8640
  • Happoen Garden
    1 min walk
  • Meiji Gakuin University
    1 min walk
  • Sengakuji Temple
    7 min walk
  • Tokyo (HND-Haneda)
    31 min drive

Room options

View all photos for Premium Room, 2 Single Beds, Non Smoking, City View

Premium Room, 2 Single Beds, Non Smoking, City View

Premium Room, 2 Single Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Pillow menu
Blackout curtains
Down duvet
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Pillow menu
Blackout curtains
Down duvet
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Superior Room, 1 King Bed, Non Smoking, City View

Superior Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Pillow menu
Blackout curtains
Down duvet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Double Bed, Non Smoking

Club Room, 1 Double Bed, Non Smoking

Club Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Pillow menu
Blackout curtains
Down duvet
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

Junior Suite, 1 King Bed, Non Smoking, City View

Junior Suite, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Heating
Club Lounge
Fridge
HDTV
Pillow menu
Premium bedding
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Club Lounge
Fridge
HDTV
Pillow menu
Blackout curtains
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Club Lounge
Fridge
HDTV
Pillow menu
Sofa bed
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Club Lounge
Fridge
HDTV
Pillow menu
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Club Lounge
Fridge
HDTV
Pillow menu
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Pillow menu
Blackout curtains
Down duvet
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Pillow menu
Blackout curtains
Down duvet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking

Luxury Room, 1 King Bed, Non Smoking

Luxury Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Pillow menu
Blackout curtains
Down duvet
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Pillow menu
Blackout curtains
Down duvet
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Pillow menu
Blackout curtains
Down duvet
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Pillow menu
Blackout curtains
Down duvet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Pillow menu
Blackout curtains
Down duvet
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Pillow menu
Blackout curtains
Down duvet
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tokyo

A luxury stay in the heart of Tokyo awaits you at Sheraton Miyako Hotel Tokyo. You'll be 2.7 km (1.6 mi) from Roppongi Hills and 3.2 km (2 mi) from Tokyo Tower. Highlights at this hotel include 5 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Esthetic salon GUERLAN PARIS can include deep-tissue massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The restaurant, Cafe California, is open for breakfast, lunch and dinner. Bamboo Lobby Bar & Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 8030 square feet (746 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas and laundry facilities. English breakfast is available daily between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of a free area shuttle. .With a stay at this Minato hotel, you'll be 3.6 km (2.3 mi) from Tokyo Bay and 4.2 km (2.6 mi) from Shibuya Crossing.

What's nearby

  • Sengakuji Temple - 7 min walk - 0.7 km
  • Roppongi Hills - 3 min drive - 2.7 km
  • Tokyo Tower - 4 min drive - 3.1 km
  • Tokyo Midtown - 5 min drive - 4.2 km
  • Shibuya Crossing - 6 min drive - 4.7 km

Getting around

  • Shirokane-takanawa Station - 6 min walk
  • Meguro Station - 18 min walk
  • Tokyo (NRT-Narita Intl.) - 66 min drive

Restaurants

  • ‪八芳園夢庵 - ‬8 min walk
  • ‪ロビーラウンジ バンブー - ‬1 min walk
  • ‪Sheraton Club - ‬1 min walk
  • ‪四川 - ‬1 min walk
  • ‪Thrush Cafe - ‬7 min walk

About this property

Sheraton Miyako Hotel Tokyo

Luxury Tokyo hotel in Minato with 5 restaurants
Sheraton Miyako Hotel Tokyo offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, along with a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and limo/town car service are available. Event space at this hotel measures 8030 square feet (746 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the luxury Sheraton Miyako Hotel Tokyo. An airport shuttle (available on request) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Tokyo hotel.

  • 1 building
  • 471 guestrooms or units
  • 12 levels
  • 5 dining venues
  • 2 bars or lounges
  • 8030 sq ft of conference space
  • 746 sq. m of conference space
  • Built in 1979
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Sheraton Miyako Hotel Tokyo offers 471 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead. Bathrooms are also outfitted with slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthetic salon GUERLAN PARIS. Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 9:30 PM on request
  • Free area shuttle
  • Area shuttle
  • Limo/town car service
  • Uncovered parking on site (JPY 2,000 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,500 per person
  • 2 bars/lounges
  • 5 restaurants

Restaurants on site

  • Bamboo Lobby Bar & Lounge
  • Cafe California
  • M Bar
  • Shisen Chinese Restaurant
  • Teppanyaki Shirokane

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,030 square feet of conference space

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1979
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from October 22 2024 to October 31 2024 (dates subject to change):
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The property will be renovating from 25 November 2024 to 23 March 2025 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately JPY 4500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Uncovered self-parking fee: JPY 2000 per night (in/out privileges)
  • Facilities fee: JPY 3000 per person and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Miyako Tokyo Hotel
Sheraton Hotel Tokyo
Sheraton Miyako
Sheraton Miyako Hotel
Sheraton Miyako Hotel Tokyo
Sheraton Miyako Tokyo
Sheraton Tokyo
Tokyo Miyako Hotel
Tokyo Sheraton Miyako
Tokyo Sheraton Miyako Hotel
Minato Sheraton
Sheraton Minato
Sheraton Miyako Hotel Tokyo Japan
Sheraton Miyako Tokyo Tokyo
Sheraton Miyako Hotel Tokyo Hotel
Sheraton Miyako Hotel Tokyo Tokyo
Sheraton Miyako Hotel Tokyo Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Sheraton Miyako Hotel Tokyo?

Sheraton Miyako Hotel Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Miyako Hotel Tokyo?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Miyako Hotel Tokyo on 24 Nov 2024 start from NZ$541.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Miyako Hotel Tokyo?

Yep, Sheraton Miyako Hotel Tokyo has an uncovered self car park with in/out privileges for JPY 2000 per night.

Are there any beaches close to Sheraton Miyako Hotel Tokyo?

The closest beach to Sheraton Miyako Hotel Tokyo is Odaiba Beach Park (4.4 km).

Is there a spa on site at Sheraton Miyako Hotel Tokyo?

Yep, Esthetic salon GUERLAN PARIS is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages. The Spa will be unavailable from October 22 2024 to October 31 2024 (dates subject to change).

Does Sheraton Miyako Hotel Tokyo have a pool?

Sheraton Miyako Hotel Tokyo has an indoor pool. The pool is open 6:30 AM to 8:00 PM. The swimming pool will be unavailable from October 22 2024 to October 31 2024 (dates subject to change).

What luxury perks are available at Sheraton Miyako Hotel Tokyo?

Sheraton Miyako Hotel Tokyo features a full-service spa, a health club and an indoor pool. All guestrooms come with deep soaking tubs, hydromassage showerheads and premium bedding.

What makes Sheraton Miyako Hotel Tokyo a romantic place to stay?

1 hot tub and garden-view dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Miyako Hotel Tokyo.

Are there hot tubs in the rooms at Sheraton Miyako Hotel Tokyo?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Miyako Hotel Tokyo serve breakfast?

Yep, English brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Sheraton Miyako Hotel Tokyo?

No, but there's an airport shuttle that runs from 6:00 AM - 9:30 PM on request for a fee.

Is there a bar or restaurant at Sheraton Miyako Hotel Tokyo?

Yep, you can grab a meal at Sheraton Miyako Hotel Tokyo's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sheraton Miyako Hotel Tokyo?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Miyako Hotel Tokyo?

No, only service animals are allowed.

Sheraton Miyako Hotel Tokyo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 499 out of 1000 reviews" "
Rating 8 - Good. 378 out of 1000 reviews" "
Rating 6 - Okay. 78 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Suminori

Stayed 2 nights in Aug 2024

10/10 Excellent

Jean elie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmad

Stayed 5 nights in Jul 2024

10/10 Excellent

Pte Ltd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Stayed 3 nights in May 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent garden area for walking.
Stayed 3 nights in Apr 2024

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The gym is not adequate as there are no weights. The washroom in the room is very out dated. There are very few ac charging outlets in each bedroom and nothing next to the bed. This hotel needs to be updated very badly.
Stayed 3 nights in Apr 2024

10/10 Excellent

Theresa, Murray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient to the JR Shinagawa Station and the free shuttle to there and Meguro Station is a very good service. Hotel staff is friendly and helpful every time I have stayed.
Stayed 2 nights in Apr 2024

8/10 Good

Jorge

Liked: Staff & service, property conditions & facilities, room comfort
Spa & Sauna Room
The location and hotel installations were excellent. However, they charged for the use of the Sauna room, and the cleaning of the spa area was not good.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gabriel, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall facility and services were excellent
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our frequent go-to hotel in Tokyo because it is close to Haneda Airport and easy to access by JR or subway, and in a quiet residential neighbourhood if one wants to avoid the madding crowds.
Stayed 1 night in Jan 2024

10/10 Excellent

wing yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great staff. Only complaint is that Marriott did not recognize this stay because we booked through hotels.com. Most disappointing as we’ve never booked any other way than through the Marriott site and didn’t realize Marriott would not count these nights towards our stays. Not a very good policy from a company that’s usually so very accommodating.
Stayed 2 nights in Oct 2023

10/10 Excellent

John T

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Suzan

Stayed 3 nights in Sep 2023

10/10 Excellent

Christopher

Stayed 3 nights in Jun 2023

8/10 Good

Yin Peng

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Apr 2023

10/10 Excellent

Viatcheslav

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good enough
Stayed 1 night in Apr 2023

6/10 Okay

Doowon

Liked: Cleanliness, amenities
Location was inconvenient for metro and restaurants.
Stayed 2 nights in Apr 2023

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were warmly welcomed by the staff and check in was quick and efficient. The club room was very spacious, beds super comfy and bathroom clean and plenty amenities. The Japanese Garden was an added bonus. We were very pleased with our stay at the Sheraton Miyako and would definitely stay here again
Stayed 5 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Feb 2023

4/10 Poor

Tat Pui

Disliked: Cleanliness, amenities, property conditions & facilities
The room needs renovation badly . Water won’t drain properly. Lightning too dark . Everything reminds me of a 3 star hotel in Europe

8/10 Good

Yumiko

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Hongyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels stay. Love the cleanliness and food especially. Also enjoyed the garden around the hotel. There's also free shuttle to and fro Meguro station, so prettt convenient. The swimming pool is not free for guest though, and it's pretty expensive. Other than that, love the quietness and ambience of this hotel. Will definitely come back again.
Stayed 4 nights in Nov 2022

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless Hotel
Cannot fault this hotel in terms of service, cleanliness. The best I’ve experienced in a long time. One negative - I would have to pay to use the gym if I wasn’t a Bonvoy member. Luckily I am however if I’d paid to use their poorly equipped gym I would not have been happy.
Stayed 4 nights in Oct 2022