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The Prince Sakura Tower Tokyo, Autograph Collection

5.0 star property
Luxury Tokyo hotel in Minato with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Prince Sakura Tower Tokyo, Autograph Collection

Property entrance
Japanese garden
Lobby
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Sakura Suite, Non Smoking | Living room

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
3-13-1 Takanawa, Minato, Tokyo, Tokyo-to, 108-8612
  • Meiji Gakuin University
    12 min walk
  • Sengakuji Temple
    16 min walk
  • Happoen Garden
    19 min walk
  • Tokyo (HND-Haneda)
    23 min drive

Room options

View all photos for [Executive Floor] Tower Side Deluxe Twin Room, Non Smoking, Tokyo Tower View + Lounge/Sauna Access

[Executive Floor] Tower Side Deluxe Twin Room, Non Smoking, Tokyo Tower View + Lounge/Sauna Access

[Executive Floor] Tower Side Deluxe Twin Room, Non Smoking, Tokyo Tower View + Lounge/Sauna Access

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 46.07 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite King Room, Non Smoking

Junior Suite King Room, Non Smoking

Junior Suite King Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 52.97 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Upper Floor] Tower Side Deluxe King Room, Non Smoking +Sauna Access

Down duvets, minibar, in-room safe, desk

[Upper Floor] Tower Side Deluxe King Room, Non Smoking +Sauna Access

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
  • 46.07 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner King Room, Non Smoking

Corner King Room, Non Smoking

Corner King Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 39.84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Upper Floor] Tower Side Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

Down duvets, minibar, in-room safe, desk

[Upper Floor] Tower Side Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
  • 46.07 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
  • 46.07 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for [Executive Floor] Junior Suite King Room, Non Smoking + Lounge/Sauna Access

[Executive Floor] Junior Suite King Room, Non Smoking + Lounge/Sauna Access

[Executive Floor] Junior Suite King Room, Non Smoking + Lounge/Sauna Access

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 52.97 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [Executive Floor] Junior Suite Twin Room, Non Smoking + Lounge/Sauna Access

[Executive Floor] Junior Suite Twin Room, Non Smoking + Lounge/Sauna Access

[Executive Floor] Junior Suite Twin Room, Non Smoking + Lounge/Sauna Access

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 52.97 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for [Executive Floor] Tower Side Deluxe King Room, Non-Smoking, Tokyo Tower View + Lounge/Sauna Access

[Executive Floor] Tower Side Deluxe King Room, Non-Smoking, Tokyo Tower View + Lounge/Sauna Access

[Executive Floor] Tower Side Deluxe King Room, Non-Smoking, Tokyo Tower View + Lounge/Sauna Access

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 46.07 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for [Upper Floor] Deluxe Twin Room, Non Smoking + Sauna Access

[Upper Floor] Deluxe Twin Room, Non Smoking + Sauna Access

[Upper Floor] Deluxe Twin Room, Non Smoking + Sauna Access

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
  • 46.07 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for [Upper Floor] Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

Down duvets, minibar, in-room safe, desk

[Upper Floor] Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
  • 46.07 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite Twin Room, Non Smoking +Sauna Access

Junior Suite Twin Room, Non Smoking +Sauna Access

Junior Suite Twin Room, Non Smoking +Sauna Access

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 52.97 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for [Upper Floor] Junior Suite King Room, Non Smoking + Sauna Access

Down duvets, minibar, in-room safe, desk

[Upper Floor] Junior Suite King Room, Non Smoking + Sauna Access

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 52.97 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Upper Floor] Junior Suite Twin Room, Non Smoking + Sauna Access

[Upper Floor] Junior Suite Twin Room, Non Smoking + Sauna Access

[Upper Floor] Junior Suite Twin Room, Non Smoking + Sauna Access

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room (Non-Smoking)+ Sauna Access

Deluxe Twin Room (Non-Smoking)+ Sauna Access

Deluxe Twin Room (Non-Smoking)+ Sauna Access

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
  • 46.07 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room (Non-Smoking)+ Sauna Access

Down duvets, minibar, in-room safe, desk

Deluxe King Room (Non-Smoking)+ Sauna Access

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
  • 46.07 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Upper Floor] Tower Side Deluxe Twin Room, Non Smoking + Sauna Access

Down duvets, minibar, in-room safe, desk

[Upper Floor] Tower Side Deluxe Twin Room, Non Smoking + Sauna Access

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
  • 46.07 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for [Executive Floor] Deluxe King Room, Non Smoking + Lounge/Sauna Access

[Executive Floor] Deluxe King Room, Non Smoking + Lounge/Sauna Access

[Executive Floor] Deluxe King Room, Non Smoking + Lounge/Sauna Access

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 46.07 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sakura Suite, Non Smoking

Sakura Suite, Non Smoking | Living room

Sakura Suite, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 85.91 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for [Upper Floor] Deluxe King Room, Non Smoking +Sauna Access

Down duvets, minibar, in-room safe, desk

[Upper Floor] Deluxe King Room, Non Smoking +Sauna Access

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
  • 46.07 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Executive Floor] Deluxe Twin Room, Non Smoking + Lounge/Sauna Access

[Executive Floor] Deluxe Twin Room, Non Smoking + Lounge/Sauna Access

[Executive Floor] Deluxe Twin Room, Non Smoking + Lounge/Sauna Access

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 46.07 sq m
  • Sleeps 2
  • 2 Double Beds

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About the area

Tokyo

A luxury stay in the heart of Tokyo awaits you at The Prince Sakura Tower Tokyo, Autograph Collection. You'll be 3.7 km (2.3 mi) from Tokyo Tower and 7.1 km (4.4 mi) from Tokyo Imperial Palace. Highlights at this hotel include 2 restaurants, a full-service spa and a free area shuttle. .A day of pampering can include massages, facials and aromatherapy. The restaurant, CILIEGIO, serves Italian cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, sauna and seasonal outdoor swimming pool. 3584 square feet (333 square metres) of event facilities include conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 5-property class Minato hotel include Tokyo Dome and Ueno Park.

What's nearby

  • Tokyo Tower - 5 min drive - 3.7 km
  • Roppongi Hills - 5 min drive - 3.9 km
  • Tokyo Imperial Palace - 7 min drive - 7.2 km
  • Shinjuku Gyoen National Garden - 12 min drive - 13.5 km
  • Meiji Jingu Shrine - 13 min drive - 9.1 km

Getting around

  • Shinagawa Station - 4 min walk
  • Takanawadai Station - 10 min walk
  • Tokyo (HND-Haneda) - 23 min drive

Restaurants

  • ‪喫茶室ルノアール 品川高輪口店 - ‬3 min walk
  • ‪Executive Lounge - ‬8 min walk
  • ‪Grand Prince Hotel Takanawa - ‬6 min walk
  • ‪Aux Bacchanales Takanawa - ‬5 min walk
  • ‪塚田農場品川高輪口店 - ‬2 min walk

About this property

The Prince Sakura Tower Tokyo, Autograph Collection

Luxury Tokyo hotel in Minato with 2 restaurants
The Prince Sakura Tower Tokyo, Autograph Collection offers its guests a full-service spa, Access to hot tub, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

You'll find a business centre on site. Event space at this hotel measures 3584 square feet (333 square metres) and includes conference space. A seasonal outdoor pool, a fitness centre, and multilingual staff are also featured at the luxury The Prince Sakura Tower Tokyo, Autograph Collection. Parking is available for a fee.

This 5-star Tokyo hotel is smoke free.

  • 288 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 3584 sq ft of conference space
  • 333 sq. m of conference space
  • Built in 1998
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
The Prince Sakura Tower Tokyo, Autograph Collection offers 288 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 50-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,600 for adults and JPY 2,415 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • CILIEGIO
  • NADAMAN Takanawa Prime

Family friendly

  • Free area shuttle
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 3,584 square feet of conference space
  • Business centre

Outdoors

  • Garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Built in 1998
  • Local artist showcase
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on January 8 and 14, 2025 from 1-5 AM. All facilities that use power, including lifts will not be available during this time. There may be a 6-hour delay with internet access after power is restored.
Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested on-site for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 September to 19 July:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4600 for adults and from JPY 2415 for children
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 9000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 20 July and close on 01 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Prince Sakura
Prince Sakura Hotel
Prince Sakura Hotel Tokyo Tower
Prince Sakura Tokyo Tower
Prince Sakura Tower Tokyo
Sakura Prince
Tokyo Tower Sakura
Prince Sakura Tower Tokyo Autograph Collection Hotel
Prince Sakura Autograph Collection Hotel
Prince Sakura Tower Tokyo Autograph Collection
Prince Sakura Autograph Collection
The Prince Sakura Tower Tokyo, Autograph Collection Hotel
The Prince Sakura Tower Tokyo, Autograph Collection Tokyo
The Prince Sakura Tower Tokyo, Autograph Collection Hotel Tokyo
The Prince Sakura Tower Tokyo, Autograph Collection Japan

Frequently asked questions

What is the cancellation policy at The Prince Sakura Tower Tokyo, Autograph Collection?

The Prince Sakura Tower Tokyo, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Prince Sakura Tower Tokyo, Autograph Collection?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at The Prince Sakura Tower Tokyo, Autograph Collection on 22 Dec 2024 start from NZ$639.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Prince Sakura Tower Tokyo, Autograph Collection?

Yep, The Prince Sakura Tower Tokyo, Autograph Collection has a self car park with in/out privileges for JPY 1500 per night.

Are there any beaches close to The Prince Sakura Tower Tokyo, Autograph Collection?

The closest beach to The Prince Sakura Tower Tokyo, Autograph Collection is Odaiba Beach Park (3.8 km).

Is there a spa on site at The Prince Sakura Tower Tokyo, Autograph Collection?

Yep, there is an onsite spa at The Prince Sakura Tower Tokyo, Autograph Collection. You'll enjoy heaps of services like facials and body treatments.

Does The Prince Sakura Tower Tokyo, Autograph Collection have a pool?

The Prince Sakura Tower Tokyo, Autograph Collection has a seasonal outdoor pool. The pool is open from July 20 to September 01.

What makes The Prince Sakura Tower Tokyo, Autograph Collection a romantic place to stay?

1 hot tub and a lounge bar, as well as Jetted bath and massage services available in the guestrooms, help set the scene for a romantic weekend at The Prince Sakura Tower Tokyo, Autograph Collection.

Are there hot tubs in the rooms at The Prince Sakura Tower Tokyo, Autograph Collection?

No, but there are Jetted bath in the guestrooms.

Does The Prince Sakura Tower Tokyo, Autograph Collection serve breakfast?

You bet, buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at The Prince Sakura Tower Tokyo, Autograph Collection?

No, The Prince Sakura Tower Tokyo, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Prince Sakura Tower Tokyo, Autograph Collection?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Prince Sakura Tower Tokyo, Autograph Collection?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Prince Sakura Tower Tokyo, Autograph Collection?

No, pets are not allowed.

The Prince Sakura Tower Tokyo, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 618 out of 873 reviews" "
Rating 8 - Good. 195 out of 873 reviews" "
Rating 6 - Okay. 35 out of 873 reviews" "
Rating 4 - Poor. 15 out of 873 reviews" "
Rating 2 - Terrible. 10 out of 873 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing sanctuary in a very easy part of the city to explore from. Garden was incredible. Sauna, spa and onsen were magic. Plus they have relaxation room with massage chairs.
Stayed 1 night in Jun 2024

10/10 Excellent

Reza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Tokyo amazing
Stayed 9 nights in Aug 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Great service and convenient location near Shinagawa Station and a lovely garden courtyard. (Just FYI - you have to pay extra if you want to use the pool)
Stayed 4 nights in Aug 2024

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel location, very convenient for traveling. That save me a lot of time and stress. Hotel staffs are very friendly and helpful. Room is clean and spacious. I will consider stay here again. The only issue was the swimming pool is under construction, my kids did not get to use the pool.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ramya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the service here the most. Prince sakura tower was one of the best stays in our trip. Close to train station. However shinagawa is a very crowded station..and it is not shinjuku or shibuya. Few places to dine out rather than shinjuku or shibuya but we loved our stay here. Special mentions for the front desk and the spa.
Stayed 4 nights in Jul 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service and thoughtfulness from all staff was so impressive. No need to look for another place while staying in Tokyo. I found my happy place!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jong Won

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden all staffs are super kind.3 ~4 hotels are connected,so you have choice of many restaurants (you don't have to go outside) it's like vegas hotel. Room clean and spacious compare to Japanese hotel.24 hours open 7/11 also inside of hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

KAZUHIRO

Liked: Cleanliness, property conditions & facilities
Spacious and cozy.
Stayed 1 night in Jul 2024

10/10 Excellent

Lorty

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Tea garden was a wonderful surprise. Excellent location. Nestled on a quiet road but walking distance to the train station, shops and restaurant. Will stay there again.
Stayed 3 nights in Jul 2024

6/10 Okay

Todd

Travelled with family
Disliked: Amenities
Expedia told me they had a pool for the kids to relax. They do not have a pool. Just a hot tub for adults only.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nim Kiu Henry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel like home and welcomed. In particular the kind and nice services of every single staff that we have interacted. They are very helpful and professional
Stayed 2 nights in Jul 2024

10/10 Excellent

marcus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our flight was cancelled and they allowed us to do a late check-in (after midnight). It was clean, comfortable and fairly priced.
Stayed 1 night in Jul 2024

10/10 Excellent

Yejun

Stayed 2 nights in Jul 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within a 5 minute walk to the Shinagawa station which can connect you to anywhere in Tokyo. The hotel and amenities are beautiful especially the gardens and especially at night when all lit up. The staff were also very friendly and helpful (but Japan is known for their amazing service). The rooms were large and very comfortable and my family enjoyed the extra perks of the executive lounge.
Stayed 2 nights in Jul 2024

10/10 Excellent

Malek

Stayed 2 nights in Jul 2024

10/10 Excellent

Zynette

Stayed 2 nights in Jun 2024

10/10 Excellent

Liying

Stayed 4 nights in Jun 2024

10/10 Excellent

Garvey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit overpriced for an old facility, but I like the spacious room and the fitness center that is open 24 hours.
Stayed 1 night in Jun 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a perfect 4/5 star resort. Amazing staff. Amazing property. Sauna. Jacuzzi. Massage. 5 stars all day long. I will stay again it’s that good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Brian, Riverton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean and quiet.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was a faucet leak in my original room that flooded my washroom floor.
Stayed 4 nights in Jun 2024

6/10 Okay

Chana

Liked: Cleanliness, property conditions & facilities
The hotel itself was a short walk from Shinagawa station, so that was nice. There was a huge construction site next door, so the view wasn’t great, but couldn’t be helped. The rooms were basic and clean. The front desk staff and concierge were just ok- not super friendly. But the bell desk staff was great.
Stayed 2 nights in Jun 2024

10/10 Excellent

JIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024