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Tokyu Stay Shibuya

3.0 star property
Hotel with a rooftop terrace, near Shibuya Crossing

Photo gallery for Tokyu Stay Shibuya

Terrace/patio
Residential Family Room (3-4 persons), Non Smoking
Interior
Reception
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi
The current price is NZ$432
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Shibuya Crossing
    ‪11 min walk‬
  • Tokyo Tower
    ‪5 min drive‬
  • Shinjuku Gyoen National Garden
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪49 min drive‬

Room options

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Sofa bed
  • 47 sq m
  • Sleeps 10
  • 2 Large Single Bunk Beds and 2 Single Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Shower/bath combination
  • 47 sq m
  • Sleeps 8
  • 2 Large Single Bunk Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Shower/bath combination
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Shower/bath combination
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Shower/bath combination
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (1person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Shower/bath combination
  • 23 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (1 Person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Shower/bath combination
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Shower/bath combination
  • 40 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Shower/bath combination
  • 47 sq m
  • Sleeps 1
  • 2 Large Single Bunk Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Shower/bath combination
  • 40 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Residential Family Room Non smoking（bunk bed up to 6 people）

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non smoking（bunk bed up to 6 people）

  • Sleeps 6
  • 2 Single Sofa Beds and 2 Single Bunk Beds

View all photos for Standard Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Family Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non Smoking

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

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includes taxes & fees
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About the area

Tokyo

At Tokyu Stay Shibuya you'll be 0.9 km (0.6 mi) from Shibuya Crossing and 3.6 km (2.2 mi) from Mori Art Museum. Highlights at this hotel include a rooftop terrace, and in-room kitchenettes and washers/dryers. .This hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Plus you'll find dry cleaning/laundry services, multilingual staff and luggage storage. To-go breakfast is available daily between 7 AM and 10:00 AM. .Sights within a 10-minute drive of this 3-property class Shibuya hotel include Tokyo Tower and Shinjuku Gyoen National Garden.

What's nearby

  • Cerulean Tower - 7 min walk - 0.6 km
  • Shibuya Crossing - 11 min walk - 0.9 km
  • Yoyogi Park - 17 min walk - 1.5 km
  • Tokyo Tower - 5 min drive - 5.1 km
  • Shinjuku Gyoen National Garden - 5 min drive - 4.0 km

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 82 min drive

Restaurants

  • ‪モリバコーヒー 渋谷円山町店 - ‬1 min walk
  • ‪うさぎ - ‬1 min walk
  • ‪ターンテーブル - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪スパイスガーデン 渋谷店 - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel with a rooftop terrace, near Shibuya Crossing
As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front desk safe, and a lift. A complete renovation of Tokyu Stay Shibuya was completed in August 2023.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 126 guestrooms or units
  • 10 levels
  • Built in 1999
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Lift
  • Smoking in designated areas
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and a safe. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

English, Japanese

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  • Air conditioning
  • Laundry
  • 24/7 front desk
4.3 out of 5, Excellent, 1,161 reviews
The price is NZ$528
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Construction is underway at the property until March 31, 2025, 10 AM-6 PM. Guests may hear construction-related noise and vibration during this time
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately JPY 1320 per person
  • Cleaning/housekeeping/linen fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shibuya?

Tokyu Stay Shibuya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Shibuya?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on 31 Mar 2025 start from NZ$431.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tokyu Stay Shibuya?

The closest beach to Tokyu Stay Shibuya is Odaiba Beach Park (8.1 km).

Are there hot tubs in the rooms at Tokyu Stay Shibuya?

No, but there are deep-soaking baths in the guestrooms.

Does Tokyu Stay Shibuya serve breakfast?

Sure does, to-go breakfast is offered daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Tokyu Stay Shibuya?

No, Tokyu Stay Shibuya does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Shibuya?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tokyu Stay Shibuya?

No, only service animals are allowed.

Tokyu Stay Shibuya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1119 reviews
Rating 8 - Good. 394 out of 1119 reviews
Rating 6 - Okay. 95 out of 1119 reviews
Rating 4 - Poor. 21 out of 1119 reviews
Rating 2 - Terrible. 10 out of 1119 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MARISSA

Stayed 5 nights in Dec 2024

10/10 Excellent

Pablo

Stayed 3 nights in Dec 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely experience. Went there as a solo traveller and felt very safe.
Stayed 5 nights in Dec 2024

10/10 Excellent

Apunguresch Dereck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here quite a few times when visiting Tokyo and would highly recommend this hotel. The rooms are clean, quiet and spacious while staffs are friendly & helpful. There is a Maruetsu Petit Mart right across so you can easily access daily needs of water, food and the likes. Not to mention the abundance of eateries nearby and walking distance to a train station. Always a joy staying here!
Stayed 8 nights in Dec 2024

10/10 Excellent

Vincent

Stayed 3 nights in Sep 2024

6/10 Okay

Yan Chi Lana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The self check in machine didn’t function properly. It’s a hassle and ended up need staff to do check in. Limited cleaning was requested but they just hang a bag of towels outside of the room, didn’t go in the room to clear the trash bin. Washing machine inside the room is supposed to be a selling point, however the washer/ dryer is not very efficient. Location of the hotel is good.
Stayed 3 nights in Dec 2024

10/10 Excellent

KentSSJ4

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very respectful and and very helpful even had staff who spoke English very well
Stayed 9 nights in Dec 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyu Stay shibuya was a great hotel. The rooms are nice and cozy and have everything you can possibly need. Definitely recommend staying here if you're visiting Tokyo.

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jane, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff was amazing..,i actually lost my passport between Haneda and the hotel. They called the airport and 2 stations—by noon the next day, it was found! They did more than the police did 👍😊
Stayed 5 nights in Dec 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and just a 10 min walk to the heart of Shibuya. Staff were very friendly and helpful.
Stayed 8 nights in Nov 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay in a great area. Excellent staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

El

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, the staff was lovely and the hotel had great amenities. Would definitely stay here again
Stayed 3 nights in Dec 2024

10/10 Excellent

Rogelio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay that isn’t too far a walk from Shibuya station! They had great and very helpful staff! Our room had a washer/dryer combo which was very helpful for laundry during our stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Stayed 4 nights in Nov 2024

10/10 Excellent

Lorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 5 nights with my family and really enjoyed it. It was so nice to have a fridge, microwave, and washing machine/dryer in the room. I also loved the balcony in our room. The room was very clean. The hotel is a bit of a walk from Shibuya, but we connected to Shinsen and the walk is less than 5 minutes to a subway. The area is very quiet and safe.
Stayed 5 nights in Nov 2024

8/10 Good

Thi Tuong Vi

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Mihir

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice property....wish they provided more utensils for cooking
Stayed 5 nights in Nov 2024

10/10 Excellent

Natasha

Stayed 2 nights in Nov 2024

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room also had washer/dryer facilities and kitchenette which we used both of during our 3 night stay following a week long tour. It’s a short walk away from the busy streets of Shibuya station but convenient enough for restaurants and shopping. Very happy with our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael, Grand Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Mike

Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for business or longer stays, the in room washing machine was a game changer. More space than other Tokyo hotel, accessible from a quieter street off of Shibuya.
Stayed 6 nights in Nov 2024

6/10 Okay

Manrup

Stayed 4 nights in Oct 2024