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TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort

3.0 star property
Family-friendly Torquay hotel in Torquay City Centre with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort

2 indoor pools, seasonal outdoor pool, open 7 AM to 9 PM, pool umbrellas
Exterior
Family Quadruple Room (2 Adults + 2 Children)
Daily full breakfast (GBP 10.95 per person)
Superior Double or Twin Room, Partial Sea View | View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Belgrave Road, Torquay, England, TQ2 5HL
  • Riviera International Conference Centre
    3 min walk
  • Torre Abbey
    5 min walk
  • Torre Abbey Sands
    11 min walk
  • Exeter (EXT-Exeter Intl.)
    37 min drive

Room options

View all photos for Apartment

LCD TV

Apartment

Highlights

Separate dining area
Separate sitting area
Heating
Kitchenette
Fridge
LCD TV
Separate bedroom
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Fridge
LCD TV
Separate bedroom
Hairdryer
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room, Partial Sea View

Superior Double or Twin Room, Partial Sea View | View from room

Superior Double or Twin Room, Partial Sea View

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Electric kettle
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living room

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Fridge
LCD TV
2 bedrooms
Hairdryer
  • Sleeps 6
  • 1 Double Bed, 2 Single Bunk Beds and 1 Double Sofa Bed

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

Highlights

Heating
LCD TV
Hairdryer
Electric kettle
Daily housekeeping
Wardrobe
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Heating
LCD TV
Hairdryer
Electric kettle
Daily housekeeping
Wardrobe
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
LCD TV
Hairdryer
Electric kettle
Daily housekeeping
Wardrobe
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children)

Highlights

Heating
LCD TV
Hairdryer
Electric kettle
Daily housekeeping
Wardrobe
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child)

Highlights

Heating
LCD TV
Hairdryer
Electric kettle
Daily housekeeping
Wardrobe
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Exterior
The Grand Hotel
Pool
Spa
Pet-friendly
Kids pool
4.0 out of 5, Very good, (1006)
The price is NZ$239
for 1 night
includes taxes & fees
16 Nov - 17 Nov
The Grand Hotel

About the area

Torquay

A family-friendly stay in Torquay awaits you at TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort. Within steps you'll find Riviera International Conference Centre and Greek Orthodox Church of Saint Andrew within a short 5-minute stroll. Highlights at this hotel include 2 restaurants, 2 indoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Hotel Restaurant, is open for breakfast and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the free kids' club, gym, sauna and seasonal outdoor swimming pool. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. Each morning full breakfast is served between 8 AM and 9:30 AM. There's also the convenience of self parking. .With a stay at this 3-property class Torquay City Centre hotel, you'll be 18.6 km (11.5 mi) from Dartmoor National Park.

What's nearby

  • Riviera International Conference Centre - 3 min walk
  • Torre Abbey - 5 min walk
  • Torre Abbey Sands - 11 min walk
  • Princess Theatre - 12 min walk
  • Babbacombe Beach - 5 min drive

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 37 min drive

Restaurants

  • ‪Loungers Visto Lounge - ‬10 min walk
  • ‪The Noble Tree - ‬9 min walk
  • ‪Bull & Bush - ‬3 min walk
  • ‪Bistrot Pierre - ‬10 min walk
  • ‪DT's - ‬4 min walk

About this property

TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort

Family-friendly Torquay hotel in Torquay City Centre with 2 restaurants
As a guest of TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

A children's pool, a seasonal outdoor pool, and a terrace are also featured at the family-friendly TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Torquay hotel is smoke free.

  • 85 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • No smoking on site
TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort offers 85 accommodations with a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 10.95 for adults and GBP 5.95 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Hotel Restaurant

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • No lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.95 for adults and from GBP 5.95 for children
  • Uncovered self-parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7 AM to 9 PM

Property is also known as

Victoria Hotel Torquay
Victoria Torquay
TLH Victoria Hotel Torquay
TLH Victoria Hotel
TLH Victoria Torquay
TLH Victoria
TLH Victoria Hotel Torquay, Devon
TLH Victoria Hotel

Frequently asked questions

What is the cancellation policy at TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort?

TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort on 4 Nov 2024 start from NZ$177.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort?

Yep, TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort has an uncovered self car park for GBP 10 per night. Onsite parking is limited.

Are there any beaches close to TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort?

Yep, TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort is a short 11-minute walk from Torre Abbey Sands.

Is there a spa on site at TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort?

Yep, there is an onsite spa at TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort have a pool?

Take your pick from 2 indoor swimming pools, a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7 AM to 9 PM (Seasonal outdoor pool open from May to September).

What luxury perks are available at TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort?

TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort features 2 indoor pools, a full-service spa and 2 restaurants.

Is TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort is a hit with families.

Does TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort serve breakfast?

You bet, full breakfast is offered daily between 8 AM and 9:30 AM.

Is there a free airport shuttle available at TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort?

No, TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort does not offer an airport shuttle service.

Is there a bar or restaurant at TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort?

Yep, you can grab a meal at TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort?

No, pets are not allowed.

TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 67 out of 198 reviews" "
Rating 8 - Good. 67 out of 198 reviews" "
Rating 6 - Okay. 37 out of 198 reviews" "
Rating 4 - Poor. 18 out of 198 reviews" "
Rating 2 - Terrible. 9 out of 198 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Marie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Souela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 to reception staff
Everything was fantastic, clean, full facilities and very friendly staff members ☺️
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Good for families
The entertainment was ok and kids enjoyed , hotel is dated but clean and it’s refreshing blast for the past , a lot to do , swimming area are big and ok , nice place for family albeit dated. It was fun and in good area overall would recommend .
Stayed 4 nights in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and helpful staff. Plenty of facilities. Good value. Recommended.
Stayed 2 nights in Jul 2024

2/10 Terrible

Kshithish

Business traveller
Disliked: Cleanliness, room comfort
Total Scam and poor service
It was a very bad experiance from both hotel and hotels.com. I feel scammed. Scam 1: The hotels.com site says free parking. And hotel reception said no free parking available for bookings through hotels.com. Asked me to pay £10 for parking. When contacted hotels.com customer service they said the free parking is on first come basis. Which was another lie confirmed by the hotel reception. Scam 2: hotels.com itennary said 1 douple bed, one double sodlfa bed and a single bed. But the room had only 1 douple bed and a sofa bed. No help or answer given by hotels.com customer service.
Stayed 1 night in Jun 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

2/10 Terrible

Marium

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nothing like it shows in pictures . Entrance to the room looked very out dated . The curtains and windows looked like it has not been cleaned . The sofa bed was very uncomfortable could feel the springs and the mattress was deep in the middle . I could not sleep and relax at all . Duvet cover felt as if the cotton wool inside was mushy and for sure that means it has probably not been changed for years . Very disappointing. I will unfortunately not go again .
Stayed 2 nights in May 2024

6/10 Okay

Maisie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Booked in tlh Victoria online, however my reservation was placed with joining hotel derwent. Staff were able to rectify this and we stayed in Victoria in the end. Room had the necessities but was roasting hot the entire time. Was ok for one night.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always have a great time when staying here
Stayed 1 night in Apr 2024

2/10 Terrible

Anna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
Apartment was absolutely horrible , squeaky floor , old stinky carpet , old uncomfortable beds , at least have good comfy beds but no , very very old everything , no worth the money at all , pool ok but not very clean 😢
Stayed 2 nights in Feb 2024

6/10 Okay

keith

Travelled with family
Liked: Cleanliness, staff & service
lots of steps and ramps so you need to be pretty fit , i can only imagine it to be a nightmare if your disabled. Not sure how you would get to the swimming pools if disabled lot of steps down. £10 a day to park is a bit steep too.
Stayed 3 nights in Feb 2024

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
The property is very central to the seafront and restaurants. Parking was a complete nightmare with cars left abandoned everywhere so chose to park offsite a couple of minutes away. Over half the price to park on site and easier as well. The facilities were clean and tidy (a little worn/dated) and the room was well presented. The issue we had was how hot the place was. We had the window fully open (January) and we still never used the covers. We had a particularly uncomfortable night due to the heat in the room (and we switched the radiator off). The general Spa facility was ok if you wanted a swim and sauna as well. Overall not bad value for money
Stayed 1 night in Jan 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Torquay weekend
Great weekend break, yes hotel a little dated but the facilities were fantastic. We stayed in an apartment and booked meals which were lovely
Stayed 2 nights in Nov 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Having 5 hotels in the same group use the same facilities has its advantages and drawbacks. Cheaper yes busy very ! Swimmers would love the pool and small children can swim in the smaller pools. Always book direct as you get better perks.
Stayed 2 nights in Oct 2023

8/10 Good

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
heating not working,was supplied with a heater that was no help,staff said the heating would be on the next day, it was not.get it sorted ASAP
Stayed 2 nights in Oct 2023

8/10 Good

Matthew, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property very dated and breakfast was ok
Stayed 2 nights in Sep 2023

2/10 Terrible

Rob

Stayed 2 nights in Sep 2023

6/10 Okay

Verity Jayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great staff and service. Very clean, but could with refurbishing all the bedrooms including the bathrooms. Some of the carpets in the corridors downstairs need replacing and repainting. The room we were given was not the picture shown on their website.
Stayed 3 nights in Aug 2023

6/10 Okay

Kaylie

Travelled with family
Disliked: Property conditions & facilities
The room was dated and the fan we were provided for some form of circulation for our room was unsafe - the cover was held together with an elastic band. On two occasions when being provided with fire safety procedures the group were informed in case of emergency we should run out via the nearest exit. On one occasion no wet floor sign was provided for a recently mopped floor in a communal toilet area. We were always two of the first people to breakfast and on two occasions informed there were no croissants available as the delivery had not come yet.
Stayed 5 nights in Aug 2023

6/10 Okay

Mohammed

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Bad beds
They need to upgrade or get new mattresses. Ther matterss is total springs. very uncomfortable. Every morning woke up stiff and pains.. very disapointed with the beds which is the main thing people book hotels it to get a good stay and sleep. Overal staff were good nite security guy was a very humble lad. On site spa and leisure was good apart from steam room hardly steaming up but yeh all good apart from the beds and sleep
Stayed 4 nights in Aug 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean . If anything more directions needed within the hotel to find your way about.
Stayed 1 night in Aug 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great holiday
Excellent customer service and food in the restaurant. Bedroom was lovely and bright and airy but bed very uncomfortable with springs. Was given a mattress topper after complaining which made a big difference. We've stayed at TLH three times now and love it but hotels need painting and modernising, looking quite dated.
Stayed 5 nights in Aug 2023

4/10 Poor

Niels

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

8/10 Good

Darya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023