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Peppers Salt Resort & Spa

4.5 star property
Luxury Tweed Heads hotel in Kingscliff with 2 outdoor swimming pools
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Peppers Salt Resort & Spa

Exterior
30-inch TV with cable channels
Beach nearby
Indoor wedding
2 outdoor pools, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot tub
  • Breakfast available
  • Room service
  • Gym
The current price is NZ$182
includes taxes & fees
3 Mar - 4 Mar

Explore the area

Map
Bells Boulevard, Salt Village, Kingscliff, NSW, 2487
  • South Kingscliff Beach
    ‪4 min walk‬
  • Casuarina Beach
    ‪19 min walk‬
  • Kingscliff Beach
    ‪3 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪15 min drive‬

Room options

View all photos for 2 Bed Spa with Plunge - Dual Key (Weekly Housekeeping)

In-room safe, iron/ironing board, free WiFi, bed sheets

2 Bed Spa with Plunge - Dual Key (Weekly Housekeeping)

Highlights

Patio
Separate dining area
Private plunge pool
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Dishwasher
  • 85 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Spa Suite - Dual Key - Weekly Housekeeping

In-room safe, iron/ironing board, free WiFi, bed sheets

3 Bedroom Spa Suite - Dual Key - Weekly Housekeeping

Highlights

Balcony or patio
Separate dining area
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Dishwasher
TV
  • 110 sq m
  • Sleeps 7
  • 1 King Bed and 4 Single Beds

View all photos for One Bedroom Bale Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

One Bedroom Bale Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
TV
Separate bedroom
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Bale Apartment - Weekly Housekeeping

In-room safe, iron/ironing board, free WiFi, bed sheets

One Bedroom Bale Apartment - Weekly Housekeeping

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
TV
Separate bedroom
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Plunge - Weekly Housekeeping

In-room safe, iron/ironing board, free WiFi, bed sheets

Hotel Plunge - Weekly Housekeeping

Highlights

Patio
Air conditioning
TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Cable channels
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Room (Hotel - Weekly Housekeeping)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room (Hotel - Weekly Housekeeping)

Highlights

Balcony or patio
Air conditioning
TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Cable channels
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for 2 Bedroom Pool View Dual Key (Weekly Housekeeping)

In-room safe, iron/ironing board, free WiFi, bed sheets

2 Bedroom Pool View Dual Key (Weekly Housekeeping)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
TV
Washing machine
2 bedrooms
Private bathroom
  • 85 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Pool View Spa Suite (Weekly Housekeeping)

In-room safe, iron/ironing board, free WiFi, bed sheets

1 Bedroom Pool View Spa Suite (Weekly Housekeeping)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
TV
Washer/dryer
Separate bedroom
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Spa Suite - Weekly Housekeeping

In-room safe, iron/ironing board, free WiFi, bed sheets

2 Bedroom Spa Suite - Weekly Housekeeping

Highlights

Balcony or patio
Separate dining area
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Dishwasher
TV
  • 85 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Bale Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Bale Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
TV
2 bedrooms
Private bathroom
  • 85 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Hotel Pool View Room (Weekly Housekeeping)

In-room safe, iron/ironing board, free WiFi, bed sheets

Hotel Pool View Room (Weekly Housekeeping)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Cable channels
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for 2 Bedroom Pool View Dual Key

In-room safe, iron/ironing board, free WiFi, bed sheets

2 Bedroom Pool View Dual Key

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
TV
Washer/dryer
2 bedrooms
Private bathroom
  • 85 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Spa Suite - Weekly Housekeeping

In-room safe, iron/ironing board, free WiFi, bed sheets

1 Bedroom Spa Suite - Weekly Housekeeping

Highlights

Balcony or patio
Separate dining area
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Dishwasher
TV
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Pool View Spa Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

1 Bedroom Pool View Spa Suite

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
TV
Washer/dryer
Separate bedroom
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Pool View Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Hotel Pool View Room

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
Cable channels
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 Bed Spa with Plunge

In-room safe, iron/ironing board, free WiFi, bed sheets

1 Bed Spa with Plunge

Highlights

Patio
Separate dining area
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Dishwasher
TV
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Spa Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

2 Bedroom Spa Suite

Highlights

Balcony or patio
Separate dining area
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Dishwasher
TV
  • 85 sq m
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Two Bedroom Bale Apartment - Weekly Housekeeping

In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Bale Apartment - Weekly Housekeeping

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
TV
2 bedrooms
Private bathroom
  • 85 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Hotel Plunge

In-room safe, iron/ironing board, free WiFi, bed sheets

Hotel Plunge

Highlights

Patio
Air conditioning
TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Three Bedroom Bale Apartment - Weekly Housekeeping

In-room safe, iron/ironing board, free WiFi, bed sheets

Three Bedroom Bale Apartment - Weekly Housekeeping

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
TV
3 bedrooms
2 bathrooms
  • 110 sq m
  • Sleeps 7
  • 1 King Bed and 4 Single Beds

View all photos for Room (Hotel)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room (Hotel)

Highlights

Balcony or patio
Air conditioning
TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Three Bedroom Bale Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

Three Bedroom Bale Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
TV
3 bedrooms
Private bathroom
  • 110 sq m
  • Sleeps 7
  • 1 King Bed and 4 Single Beds

View all photos for 3 Bedroom Spa Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

3 Bedroom Spa Suite

Highlights

Balcony or patio
Separate dining area
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Dishwasher
TV
  • 110 sq m
  • Sleeps 7
  • 3 King Beds OR 1 King Bed and 4 Single Beds

View all photos for Room, 1 Bedroom (Spa with Plunge - Weekly Housekeeping)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 Bedroom (Spa with Plunge - Weekly Housekeeping)

Highlights

Patio
Separate dining area
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Dishwasher
TV
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Spa Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

1 Bedroom Spa Suite

Highlights

Balcony or patio
Separate dining area
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Dishwasher
TV
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Penthouse Bale Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Penthouse Bale Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
TV
2 bedrooms
2 bathrooms
  • 85 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for 2 Bed Spa with Plunge

In-room safe, iron/ironing board, free WiFi, bed sheets

2 Bed Spa with Plunge

Highlights

Patio
Separate dining area
Private plunge pool
Private indoor hot tub
Air conditioning
Kitchen
Fridge
Dishwasher
  • 85 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

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About the area

Tweed Heads

A luxury stay in Tweed Heads awaits you at Peppers Salt Resort & Spa. Within a 5-minute stroll you'll find South Kingscliff Beach and Casuarina Beach within a 20-minute walk. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering can include aromatherapy and hydrotherapy along with access to the sauna and hot tub. The restaurant, Season Restaurant, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, outdoor tennis court, Hot tub and kids' swimming pool. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 4.5-property class Kingscliff hotel, attractions include Currumbin Wildlife Sanctuary and Kirra Beach.

What's nearby

  • South Kingscliff Beach - 4 min walk
  • Casuarina Beach - 19 min walk
  • Kingscliff Beach - 3 min drive
  • Kingscliff Beach Bowls Club - 4 min drive
  • Coolangatta and Tweed Heads Golf Club - 15 min drive

Getting around

  • Varsity Lakes Station - 34 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 15 min drive

Restaurants

  • ‪Kingscliff Beach Hotel - ‬5 min drive
  • ‪The Salt Mill - ‬4 min drive
  • ‪Season Restaurant - ‬1 min walk
  • ‪The Crafty Cow - ‬4 min drive
  • ‪Subway - ‬4 min drive

About this property

Peppers Salt Resort & Spa

Luxury Tweed Heads hotel in Kingscliff with 2 outdoor swimming pools
Peppers Salt Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a fitness centre, and a terrace are also featured at the luxury Peppers Salt Resort & Spa. Free self parking is available.

This 4.5-star Tweed Heads hotel is smoke free.

  • 263 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 2005
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Peppers Salt Resort & Spa offers 263 air-conditioned accommodations with a safe and coffee/tea makers. Cable televisions are provided.

This Tweed Heads hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 15 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 38 for adults and AUD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Season Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 53.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 19 for children
  • Rollaway bed fee: AUD 53.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property is also known as

Peppers Resort
Peppers Resort Salt
Peppers Salt
Peppers Salt Kingscliff
Peppers Salt Resort
Peppers Salt Resort Kingscliff
Salt Peppers
Salt Peppers Resort
Salt Resort
Peppers Salt Hotel Kingscliff
Peppers Salt Resort And Spa
Peppers Salt Resort Spa
Peppers Salt & Spa Kingscliff
Peppers Salt Resort & Spa Hotel
Peppers Salt Resort & Spa Kingscliff
Peppers Salt Resort & Spa Hotel Kingscliff

Frequently asked questions

What is the cancellation policy at Peppers Salt Resort & Spa?

Peppers Salt Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Peppers Salt Resort & Spa?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at Peppers Salt Resort & Spa on 3 Mar 2025 start from NZ$181.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Peppers Salt Resort & Spa?

Yep, Peppers Salt Resort & Spa has a free self car park.

Are there any beaches close to Peppers Salt Resort & Spa?

Yep, Peppers Salt Resort & Spa is a short 19-minute walk from Casuarina Beach. Fun beach activities include body boarding.

Is there a spa on site at Peppers Salt Resort & Spa?

Yep, there is an onsite spa at Peppers Salt Resort & Spa. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Peppers Salt Resort & Spa have a pool?

Peppers Salt Resort & Spa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Peppers Salt Resort & Spa serve breakfast?

Yep, buffet brekkie is available daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Peppers Salt Resort & Spa?

No, Peppers Salt Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Peppers Salt Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Peppers Salt Resort & Spa?

Check-in begins at 2 PM. Check-out time is 10:00 AM.

Are pets allowed at Peppers Salt Resort & Spa?

No, pets are not allowed.

Peppers Salt Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 1002 reviews" "
Rating 8 - Good. 313 out of 1002 reviews" "
Rating 6 - Okay. 138 out of 1002 reviews" "
Rating 4 - Poor. 40 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to were i was working And the dining options were good
Stayed 1 night in Jan 2025

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a 3 night stay and left a day early as we did not find the hotel was reflective of 5 stars. The property was poorly managed and outdated - we had no light in the bathroom and no maintenance to fix at the time, there was no TV remote, the toilet was leaking and the room smelled like body odour and there were also no pool towels available. Several of the staff we spoke to were complaining of their working conditions and while we appreciate it was school holidays, there was no place to relax. The Manager offered a refund for the night we forfeited but was unable to due to booking through Wotif. We were very disappointed.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great spot Fully reccomend
Stayed 3 nights in Jan 2025

6/10 Okay

Jared

Travelled with partner
Liked: Amenities
Room was neat and tidy but underwhelming, bar and seating area very poor, cheap decor and cocktails were premade and very ordinary. Breakfast was great but the room needs a spring clean, dust everywhere.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our short break.
Stayed 2 nights in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend the hotel
Stayed 3 nights in Nov 2024

4/10 Poor

Nicholas

Business traveller
Liked: Cleanliness
Disliked: Staff & service
No water in the room. Reception not very helpful. Great pools but lacks in the way of food and I was asked to pay 38ausd in the morning if I wanted a glass of water only. Apparently it has to be classed as part of a buffet breakfast. The breakfast was underwhelming for 38 AUSD. The room was clean but the apartment doors sounded like cannon going off whenever anybody left their room. I could hear wires a lot of shouting going on around too. Could do better.
Stayed 2 nights in Nov 2024

8/10 Good

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this property at the last minute, due to a canceled flight. The staff at reception was very helpful and friendly. We were upgraded to a suite, but did not get to enjoy all the facilities as we left at 6am. The room was clean, spacious and equipped with everything you could need for a comfortable stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Peppers Salt Resort. My only complaint was the mattress was hot and therefore I didn't sleep that well. I think some overhead fans would help but otherwise we were very happy
Stayed 1 night in Nov 2024

8/10 Good

Jeff

Stayed 3 nights in Oct 2024

8/10 Good

Rosalind

Stayed 2 nights in Oct 2024

2/10 Terrible

Aiden

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No water available (hot or cold) between 9am and 5pm for both days. Only advised on check-in even when the hotel knew from the friday before our stay. Unable to use the bathroom for 9 hours each day is ridiculous. Followed up with manager on site only offered $100 drink vouchers. Booked spa room specificly so my partner could use it and as this was our 4th anniversary we wanted privacy and to relax in the hotel for the day but insted we had to leave the resort grounds to use the bathroom and be aware of plumbing arriving at our room randomly during the day. Still dealing with hotel manger vis email 6 weeks later unable to come to a resolution.

6/10 Okay

Dee-Ann

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
...
Stayed 2 nights in Oct 2024

6/10 Okay

lorna

Liked: Staff & service, property conditions & facilities
Friendly helpful check in experience. Room 7117 was clean and modern. View of the heated pool Heated pool was busy and noisy with young babies and children. Definitely not a lap pool. Hotel is great for young families. Shops across the road average. Bakery average not much choice. Better dining options on marine parade 2 km away Stayed 2 nights. Would not book again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 1 night in Oct 2024

6/10 Okay

Lisa

Liked: Property conditions & facilities
The checkin could be improved by more information around locating our room. There was no signage in the car park about where to find the correct lift to the correct wing. There were a number of guests who arrived at the same time as us, and we were all having issues trying to find our rooms. This was frustrating as we were very tired and just wanted to have easy access to our room. Also, having the pools open until 10pm created noise from guests around the pool area into the evening which caused us to close our doors and windows due to the excessive noise. Overall, a beautiful resort and we really enjoyed our stay. Thank you.
Stayed 2 nights in Oct 2024

6/10 Okay

Maria de la paz

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Zara

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Gunter

Disliked: Staff & service
The directions where to park and where to find our room. Understaffed at reception. Carpets all over are worn and not very clean. Room is very small. Advertisi9ng and photos on the Internet don't reflect the reality.
Stayed 2 nights in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and pool
Stayed 1 night in Aug 2024

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was great! Your walking distance to the beach, stunning pool to relax and have a swim, and the Spa is great for proper relaxation for both woman and men!
Stayed 2 nights in Aug 2024