La Grande Residence Vancouver at The Sutton Place Hotel

4.5 star property
Luxury Vancouver hotel in Central Vancouver with 2 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for La Grande Residence Vancouver at The Sutton Place Hotel

Exterior
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Housekeeping
  • Bar
  • Gym
The price is NZ$330
includes taxes & fees
25 Jan - 26 Jan

Explore the area

Map
855 Burrard St, Vancouver, BC, V6Z2K7
  • St. Paul's Hospital
    ‪5 min walk‬
  • Robson Street
    ‪5 min walk‬
  • Orpheum Theater
    ‪5 min walk‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪12 min walk‬

Room options

Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 74 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 74 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Similar properties

About the area

Vancouver

A luxury stay in the heart of Vancouver awaits you at La Grande Residence Vancouver at The Sutton Place Hotel. Within steps you'll find Robson Street and Canada Place within a 15-minute stroll. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include massages along with access to the sauna. The fine-dining restaurant, Boulevard Kitchen, serves seafood and is open for brunch, lunch and dinner. Gerald Lounge is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the gym, Hot tub, sauna and pool loungers. 800 square feet (74 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 15-minute walk of this 4.5-property class Central Vancouver hotel include Canada Place Cruise Ship Terminal and BC Place Stadium.

What's nearby

  • Vancouver Convention Centre - 12 min walk
  • Vancouver Waterfront - 13 min walk
  • Canada Place - 13 min walk
  • Canada Place Cruise Ship Terminal - 14 min walk
  • BC Place Stadium - 14 min walk

Getting around

  • Burrard Station - 6 min walk
  • Vancouver Waterfront Station - 16 min walk
  • Vancouver International Airport (YVR) - 27 min drive

Restaurants

  • ‪Boulevard Kitchen & Oyster Bar - ‬1 min walk
  • ‪JOEY Burrard - ‬2 min walk
  • ‪Coast Restaurant - ‬5 min walk
  • ‪Earls - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

La Grande Residence Vancouver at The Sutton Place Hotel

Luxury Vancouver hotel in Central Vancouver with 2 restaurants
La Grande Residence Vancouver at The Sutton Place Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A fitness centre, a sauna, and multilingual staff are also featured at the luxury La Grande Residence Vancouver at The Sutton Place Hotel. Parking is available for a fee.

This 4.5-star Vancouver hotel is smoke free.

  • 164 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 800 sq ft of conference space
  • 74 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
La Grande Residence Vancouver at The Sutton Place Hotel offers 164 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Accommodation at this 4.5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open selected days.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Japanese, Korean, Malay, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (CAD 55 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Boulevard Kitchen
  • Gerald Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Covered self-parking fee: CAD 55 per night (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per stay (maximum CAD175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Residence Sutton Place
Grande Residence Sutton Place Hotel
Grande Vancouver At The Sutton
Grande Residence Vancouver Sutton Place Hotel
Sutton Place Grande Residence Vancouver
Sutton Place Residence
Sutton Place Residence Vancouver
La Grande Residence Vancouver at The Sutton Place Hotel Hotel

Frequently asked questions

What is the cancellation policy at La Grande Residence Vancouver at The Sutton Place Hotel?

La Grande Residence Vancouver at The Sutton Place Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at La Grande Residence Vancouver at The Sutton Place Hotel?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at La Grande Residence Vancouver at The Sutton Place Hotel on 25 Jan 2025 start from NZ$330.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at La Grande Residence Vancouver at The Sutton Place Hotel?

Yep, La Grande Residence Vancouver at The Sutton Place Hotel has a secured covered self car park with in/out privileges for CAD 55 per night.

Are there any beaches close to La Grande Residence Vancouver at The Sutton Place Hotel?

Yep, La Grande Residence Vancouver at The Sutton Place Hotel is a short 14-minute walk from Sunset Beach.

Is there a spa on site at La Grande Residence Vancouver at The Sutton Place Hotel?

Yep, there is an onsite spa at La Grande Residence Vancouver at The Sutton Place Hotel. It has a steam room and a sauna. You'll enjoy services like massages.

Does La Grande Residence Vancouver at The Sutton Place Hotel have a pool?

La Grande Residence Vancouver at The Sutton Place Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at La Grande Residence Vancouver at The Sutton Place Hotel?

La Grande Residence Vancouver at The Sutton Place Hotel features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding and dining areas.

What makes La Grande Residence Vancouver at The Sutton Place Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at La Grande Residence Vancouver at The Sutton Place Hotel.

Is La Grande Residence Vancouver at The Sutton Place Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as childcare services and free infant beds in the guestrooms, it's no surprise that La Grande Residence Vancouver at The Sutton Place Hotel is a hit with families.

Does La Grande Residence Vancouver at The Sutton Place Hotel serve breakfast?

Sure does, full brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at La Grande Residence Vancouver at The Sutton Place Hotel?

No, La Grande Residence Vancouver at The Sutton Place Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at La Grande Residence Vancouver at The Sutton Place Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at La Grande Residence Vancouver at The Sutton Place Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at La Grande Residence Vancouver at The Sutton Place Hotel?

Furry friends are welcome at La Grande Residence Vancouver at The Sutton Place Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

La Grande Residence Vancouver at The Sutton Place Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1002 reviews" "
Rating 8 - Good. 283 out of 1002 reviews" "
Rating 6 - Okay. 91 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Stayed 4 nights in Oct 2024

10/10 Excellent

Benjamin

Stayed 3 nights in Sep 2024

10/10 Excellent

Mathew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fantastic, wallpaper in one room was coming off the wall which I wouldn’t have expected. Overall great location and lovely staff!
Stayed 1 night in Oct 2024

6/10 Okay

Anne

Travelled with family
Liked: Staff & service
Going down a star...
Always stay at the Sutton Place when visiting Vancouver, which is often. However, this trip the room showed small signs of wear and tear. Once again the heater didn't work, but it was fixed. Bathroom amenities very sparse (no cotton balls, qtips, soap and no magnifying mirror). Kitchen was clean, but no paper towels. While these seem minor, it's sometimes in the details. Checking out. Was told I would receive a itemized bill emailed, never received. Overall it's still a nice hotel, good location and pleasant staff.
Stayed 2 nights in Oct 2024

8/10 Good

Marixa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Natasha

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Colin, San Leandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and efficient. On site restaurant very good with excellent service. Call out to Ryan at front desk who fixed a room problem rapidly with as little inconvenience to our British relatives and ourselves. Thanks Ryan. Stay was great - many dining options in area. Word to wise, get reservations.
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff
Stayed 2 nights in Sep 2024

10/10 Excellent

silivenusi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
USA rugby
The location of the hotel was central to everything we needed everything was within walking distance our suite was perfect for for our little family. Loved the stay
Stayed 2 nights in Sep 2024

6/10 Okay

Sami

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible check in - got over charged!!
The check in was a mess. We were given a wrong room when we checked in. We had to get it switched but the charges were never corrected during the switch. We ended up paying the wrong amount (Higher than quoted by Hotels.com).
Stayed 2 nights in Sep 2024

8/10 Good

Isabel

Stayed 3 nights in Sep 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Clean, friendly staff, beautiful hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Vikram, Issaquah

Stayed 2 nights in Aug 2024

2/10 Terrible

Scott

Stayed 3 nights in Aug 2024

6/10 Okay

emilyn safroniuk, martensville

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It’s been my fourth stay at this property. Three at the Sutton place Hotel and first time at the Residence. I added a day for my stay as my flight comes in early had called and arranged with the guest service. I arrive at 7am and check in was a breeze. About 11 am I get a call from someone at the front desk telling me he booked me in a different room and that I have two bookings. I said yes I had two bookings but had an arrangement and I only went to the room assigned to me when I arrived. I don’t know what he was upset about so I said so what do you want me to do why don’t you talk to your colleagues there because I already arranged this stay with someone. I paid an extra $800 for an extra night’s stay so I could just rest when I get there. The kitchen sink was leaking and I reported it the next day after I used it and water was lover the place. The lady at the front desk said he will let the engineer know. But no one looked after it even after we checked out, wasn’t even told when it was going to be fixed or offered me and my guests a different room. So we couldn’t use the sink. I was just disappointed with the stay this time. It’s always been such a breeze and everything was excellent even the staff before was wonderful. I’m not sure what’s happening.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in 2 oversights . First, the keys were not correctly programmed so they all failed. Second, I find it’s nice to confirm the rate I’ll be paying. This was missed on both occasions I’ve checked in, tonight and on September 16. By the way, both times I’ve checked in, the fellows who welcome you upon arrival were very friendly & helpful.(Alex this evening and Stuart earlier this week) . Well done and many thanks. Also, There was an attempt to sell me an upgraded room however other than there increased cost & higher floor, the check in fellow did not state the benefits of upgrading to the room.
Stayed 1 night in Sep 2024

2/10 Terrible

Cody

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mice crawling all over us in the night and we took videos of it. Sick to the stomach with dissatisfaction. The videos will be posted on Facebook if I do not receive a apology with some sort of credit. TERRIBLE! How can someone sleep when they have mice crawling on them.
Stayed 1 night in Sep 2024

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vancouver has a high homeless and and drug problem and this area of town is no exception
Stayed 2 nights in Sep 2024

6/10 Okay

Ryker

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Parking was easy and included in the stay. I wasn’t particularly impressed with the condition of the room. We stayed in a two bedroom suite and it was quite dated, lots of minor damage. Fans were dirty and the fridge was dirty. I don’t think it was worth the premium price.
Stayed 1 night in Aug 2024

6/10 Okay

Madelene

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This hotel is in a great location. That said, it is confusing to get to the front of hotel if you're driving. The doormen were so helpful and friendly! The room itself was not clean, including the dishes, which is surprising for the price. Overall safe, quiet, friendly, comfortable beds and easy to get to our concert!
Stayed 1 night in Aug 2024

10/10 Excellent

Gale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024