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Best Western Plus Carlton Plaza Hotel

3.5 star property
Edwardian hotel with fitness centre and 24-hour business centre

Photo gallery for Best Western Plus Carlton Plaza Hotel

Lobby
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)
Restaurant
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Parking available
The current price is NZ$220
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
642 Johnson St, Victoria, BC, V8W1M6
  • Chinatown
    ‪4 min walk‬
  • Royal BC Museum
    ‪11 min walk‬
  • British Columbia Parliament Building
    ‪13 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Hairdryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 51 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
TV
Renovated in 2019
Hairdryer
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Victoria

Best Western Plus Carlton Plaza Hotel places you in the centre of Victoria, steps from The McPherson Playhouse and within a short 5-minute stroll of Market Square. Highlights at this Edwardian hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a 24-hour business centre and laundry facilities. Full breakfast is available daily between 8:00 AM and 1:00 PM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Downtown Victoria hotel include Chinatown and Fan Tan Alley.

What's nearby

  • Chinatown - 4 min walk - 0.4 km
  • Royal BC Museum - 11 min walk - 1.0 km
  • British Columbia Parliament Building - 13 min walk - 1.1 km
  • Victoria Harbour - 14 min walk - 1.2 km
  • Victoria Clipper Ferry Terminal - 18 min walk - 1.5 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tacofino - ‬7 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Edwardian hotel with fitness centre and 24-hour business centre
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Carlton Plaza Hotel. Parking is available for a fee. A complete renovation of Best Western Plus Carlton Plaza Hotel was completed in December 2019.

This Edwardian Victoria hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 7 levels
  • Built in 1912
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Best Western Plus Carlton Plaza Hotel offers 108 accommodations with a safe and complimentary bottles of water. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Hindi, Korean, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 20 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.00 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults and CAD 15 to 25 for children
  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

Is parking available at Best Western Plus Carlton Plaza Hotel?

Yep, Best Western Plus Carlton Plaza Hotel has valet parking with in/out privileges for CAD 20 per day.

How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on 31 Mar 2025 start from NZ$217.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Carlton Plaza Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Carlton Plaza Hotel is a hit with families.

Does Best Western Plus Carlton Plaza Hotel serve breakfast?

Yeah, full brekkie is on offer daily between 8:00 AM and 1:00 PM.

Is there a free airport shuttle available at Best Western Plus Carlton Plaza Hotel?

No, Best Western Plus Carlton Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Carlton Plaza Hotel?

Yep, you can grab a meal at Best Western Plus Carlton Plaza Hotel's onsite restaurant.

What time are check-in & check-out at Best Western Plus Carlton Plaza Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Best Western Plus Carlton Plaza Hotel?

No, only service animals are allowed.

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 748 out of 1230 reviews
Rating 8 - Good. 337 out of 1230 reviews
Rating 6 - Okay. 93 out of 1230 reviews
Rating 4 - Poor. 30 out of 1230 reviews
Rating 2 - Terrible. 22 out of 1230 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Starting from the reception to the housekeeping staff, they all were very friendly and absolutely helpful. We stayed as a family for few days and can’t complain about our amazing stay at this hotel. Great location middle of Downtown, accessible to great coffee shops.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful!
Stayed 3 nights in Dec 2024

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and lovely extremely clean rooms and close to everything
Stayed 1 night in Dec 2024

10/10 Excellent

SIHONG

Stayed 1 night in Dec 2024

10/10 Excellent

Nga

Stayed 1 night in Dec 2024

8/10 Good

Danny

Stayed 2 nights in Dec 2024

10/10 Excellent

Phuong

Travelled with family and small children
Liked: Amenities
Stayed 2 nights in Dec 2024

6/10 Okay

SAMEER, RICHMOND

Stayed 2 nights in Dec 2024

10/10 Excellent

michael

Liked: Staff & service, property conditions & facilities
A lot of homeless people. Dirty linen in one of the rooms and no way to change the sheets.
Stayed 1 night in Dec 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant and helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Rodney

Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a trip to the theatre
Stayed 1 night in Dec 2024

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, could walk to many areas downtown, Fishermans wharf.
Stayed 4 nights in Dec 2024

10/10 Excellent

Patryk

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

dayna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly service
Super friendly conceirge and very helpful and accommodating. Would stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

zoe

Stayed 2 nights in Nov 2024

10/10 Excellent

Dan

Liked: Staff & service, property conditions & facilities
Great swevice
Stayed 1 night in Dec 2024

8/10 Good

Maela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom set up and the fan/light being the same switch was pretty annoying. The fan/heat was quite loud. Mattresses and pillows were ok but the bedding and having to book a room tidy 24 hours in advance was annoying. The bedding comes apart and it’s a whole mess quickly. For the price it was fine. Wish the coffee machine by the elevator operated before 12pm… like 6am when you really want a coffee.
Stayed 3 nights in Dec 2024

8/10 Good

Samantha

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good location
Overall the place was amazing. The only bad part about the place is that it was right next door to a nightclub and the walls were so thin, it sounded like the club was in the room with us. There were ear plugs but it did not help when we were just trying to relax in the evening after a long day of exploring.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dolores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
All good. Great location to walk from.
Stayed 1 night in Dec 2024