Best Western Plus Carlton Plaza Hotel

3.5 star property
Edwardian Victoria hotel in Downtown Victoria with a fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Carlton Plaza Hotel

Lobby
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)
Reception
Exterior
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Parking available
The price is NZ$157
includes taxes & fees
26 Jan - 27 Jan

Explore the area

Map
642 Johnson St, Victoria, BC, V8W1M6
  • Government Street
    1 min walk
  • The McPherson Playhouse
    2 min walk
  • Chinatown
    4 min walk
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    8 min walk

Room options

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 51 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
TV
Renovated in 2019
Private bathroom
  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Victoria

Best Western Plus Carlton Plaza Hotel places you in the centre of Victoria, steps from The McPherson Playhouse and within a short 5-minute stroll of Market Square. Highlights at this Edwardian hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a 24-hour business centre and laundry facilities. Full breakfast is available daily between 8:00 AM and 1:00 PM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Downtown Victoria hotel include Chinatown and Fan Tan Alley.

What's nearby

  • Chinatown - 4 min walk
  • Victoria Conference Centre - 9 min walk
  • Royal BC Museum - 11 min walk
  • British Columbia Parliament Building - 13 min walk
  • Victoria Clipper Ferry Terminal - 18 min walk

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 29 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tacofino - ‬7 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Edwardian Victoria hotel in Downtown Victoria with a fitness centre
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Carlton Plaza Hotel. Parking is available for a fee. A complete renovation of Best Western Plus Carlton Plaza Hotel was completed in December 2019.

This Edwardian Victoria hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 7 levels
  • Built in 1912
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Best Western Plus Carlton Plaza Hotel offers 108 accommodations with a safe and complimentary bottles of water. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 20 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults and CAD 15 to 25 for children
  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

Is parking available at Best Western Plus Carlton Plaza Hotel?

Yep, Best Western Plus Carlton Plaza Hotel has valet parking with in/out privileges for CAD 20 per day.

How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?

As of 8 Jan 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on 26 Jan 2025 start from NZ$157.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Carlton Plaza Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Carlton Plaza Hotel is a hit with families.

Does Best Western Plus Carlton Plaza Hotel serve breakfast?

Yeah, full brekkie is on offer daily between 8:00 AM and 1:00 PM.

Is there a free airport shuttle available at Best Western Plus Carlton Plaza Hotel?

No, Best Western Plus Carlton Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Carlton Plaza Hotel?

Yep, you can grab a meal at Best Western Plus Carlton Plaza Hotel's onsite restaurant.

What time are check-in & check-out at Best Western Plus Carlton Plaza Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Best Western Plus Carlton Plaza Hotel?

No, only service animals are allowed.

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 1000 reviews" "
Rating 8 - Good. 271 out of 1000 reviews" "
Rating 6 - Okay. 72 out of 1000 reviews" "
Rating 4 - Poor. 27 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked having the adjoining living room Did not like the way the sheets/blanket was put on the bed. It was way too short and could not be altered! Never seen a bed made up this way!!
Stayed 4 nights in Sep 2024

8/10 Good

Brent

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Great water pressure
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

koji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Brianna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

rosanne

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Oct 2024

6/10 Okay

Suzanne

Business traveller, Travelled with partner
Liked: Cleanliness
Valet parking terrible
Stayed 1 night in Oct 2024

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient. The staff was great. I liked the texting feature. Complimentary coffee was nice. Loved the restaurant connected to the hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Patrick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, and comfortable, staff friendly and helpful. Only drawback was the elevator. Quite slow, esp at busy times.
Stayed 3 nights in Sep 2024

8/10 Good

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2024

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities
I’ll stay at the Carlton again
Stayed 3 nights in Sep 2024

10/10 Excellent

Derek Eves

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Upgraded to a suite at check in. Staff was courteous and friendly. Room was clean , and had all Amenities you would expect.
Stayed 1 night in Sep 2024

10/10 Excellent

Rosemarie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel was very nice and clean . Staff was pleasant and helpful . Dislike was lack of parking . Valet service was great.
Stayed 2 nights in Sep 2024

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quite noisy being inner city but quietened later in the evening. They supplied ear plugs for the street noise. However the bed was so comfortable that with ear plugs in we had a great sleep. Good location and very clean
Stayed 1 night in Sep 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service
nice property, but poor parking
Stayed 1 night in Sep 2024

2/10 Terrible

Johann, Seattle

Will not stay again
Stayed 3 nights in Sep 2024

6/10 Okay

Dennis

ordinary and high proced
Stayed 4 nights in Sep 2024

10/10 Excellent

Shirley

Stayed 1 night in Aug 2024

8/10 Good

Matt, Coquitlam

Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 7 nights in Sep 2024

10/10 Excellent

Barbara & Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here many times and I’ve have excellent service every time. I love that I can nab a coffee/latte on arrival for no charge. Great perk.
Stayed 2 nights in Sep 2024

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to relatives, staff very pleasant and restaurant and free coffee a blessing.
Stayed 1 night in Sep 2024

8/10 Good

JAE YOUNG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Sep 2024