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Chateau Victoria Hotel and Suites

3.5 star property
Eco-certified Victoria hotel in Downtown Victoria with free local shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Property entrance
Indoor pool
Indoor spa tub
Suite, 1 Bedroom

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Restaurant
  • Breakfast available
  • Pet-friendly
  • Bar
    Bar

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Victoria Conference Centre
    2 min walk
  • Victoria Royal Theatre
    4 min walk
  • Royal BC Museum
    5 min walk
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    6 min walk

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
2 bedrooms
Pillow-top bed
Blackout curtains
Premium bedding
  • 71.0 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Pillow-top bed
Blackout curtains
Sofa bed
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

Highlights

Air conditioning
Free cots/infant beds
TV
Renovated in 2013
Premium bedding
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Pillow-top bed
Blackout curtains
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

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The price is NZ$261
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Victoria

Chateau Victoria Hotel and Suites places you in the centre of Victoria, within just a 15-minute stroll of popular places like Victoria Harbour and Victoria Clipper Ferry Terminal. Highlights at this eco-friendly hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .Vista 18 is open for breakfast, brunch, lunch and dinner. Clive's Classic Lounge is the hotel's own cocktail bar, serving drinks along with dinner and light fare. Enjoy the gym and Hot tub. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:30 AM. There's also self parking, along with the convenience of a free area shuttle. .Attractions within a 30-minute drive of this Downtown Victoria hotel include University of Victoria and Butchart Gardens.

What's nearby

  • Royal BC Museum - 5 min walk - 0.5 km
  • Government Street - 5 min walk - 0.5 km
  • British Columbia Parliament Building - 7 min walk - 0.7 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 13 min walk - 1.1 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 32 min drive

Restaurants

  • ‪Q Restaurant at the Empress - ‬5 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Browns Socialhouse - ‬1 min walk

About this property

Chateau Victoria Hotel and Suites

Eco-certified Victoria hotel in Downtown Victoria with free local shuttle
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and Access to hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Chateau Victoria Hotel and Suites. For a fee, parking is available.

This Victoria hotel is smoke free.

  • 176 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 1975
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Chateau Victoria Hotel and Suites offers 176 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Area shuttle
  • Parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self-parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Frequently asked questions

What is the cancellation policy at Chateau Victoria Hotel and Suites?

Chateau Victoria Hotel and Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chateau Victoria Hotel and Suites?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Chateau Victoria Hotel and Suites on 28 Nov 2024 start from NZ$276.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chateau Victoria Hotel and Suites?

Yep, Chateau Victoria Hotel and Suites has a self car park with in/out privileges for CAD 20.00 per night.

Does Chateau Victoria Hotel and Suites have a pool?

Yep, and guests love it! Chateau Victoria Hotel and Suites has an indoor pool.

What luxury perks are available at Chateau Victoria Hotel and Suites?

Chateau Victoria Hotel and Suites features a health club, an indoor pool and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Chateau Victoria Hotel and Suites a romantic place to stay?

1 hot tub and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Chateau Victoria Hotel and Suites.

Is Chateau Victoria Hotel and Suites family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Chateau Victoria Hotel and Suites is a hit with families.

Does Chateau Victoria Hotel and Suites serve breakfast?

Yeah, our visitors adore the cooked-to-order breakfast here! Served daily between 6:30 AM and 11:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Chateau Victoria Hotel and Suites?

No, Chateau Victoria Hotel and Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Chateau Victoria Hotel and Suites?

Yep, you can grab a meal at Chateau Victoria Hotel and Suites's onsite restaurant that serves breakfast, brunch, lunch and dinner.The dining venue is closed on Christmas Day.

What time are check-in & check-out at Chateau Victoria Hotel and Suites?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1230 out of 1806 reviews" "
Rating 8 - Good. 374 out of 1806 reviews" "
Rating 6 - Okay. 116 out of 1806 reviews" "
Rating 4 - Poor. 50 out of 1806 reviews" "
Rating 2 - Terrible. 36 out of 1806 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Youngjoo

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the price!
Stayed 1 night in Aug 2024

8/10 Good

Courtney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and accommodating with changes we needed. It was a great stay.
Stayed 1 night in Aug 2024

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location, clean rooms and pool, big TV and nice courtesy Nespresso. Should have spent the money taking in the view from the top floor restaurant as a quick walk around wasn’t enough. An evening drink would have been good.
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara, Pickering

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is so convenient and the staff are super helpful . Thank you for the great experience
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Very nice hotel, would highly recommend it. Just remember to make sure your room is not near an elevator or on the 2nd floor in the path of people heading to the pool if you like quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Kalleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. We arrived early off the ferry and they were able to let us into our room early. The room & bathroom were super clean. The lobby area & outside we’re beautifully decorated. Easy walk from the ferry terminal. This was our second time staying here.
Stayed 1 night in Aug 2024

10/10 Excellent

Katie-wray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay for my grandmas 80th birthday. Was close to the empress where we took her for high tea and close to lots of restaurants. Having Starbucks right across the street was great too!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and attractive rooms in a great location. Would definitely look to stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle driver was so kind & polite & made suggestions for places to visit & we were very appreciative. The breakfast was delicious!! Overall an excellent stay. The rooms were so spacious. It’s our second time staying here . I would come back again & again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff for free shuttle service knowledgeable, friendly and super helpful. Ken was fabulous! Complimentary valet service excellent. Bed and pillows extremely comfortable. Nespresso machine in room a bonus. Breakfast room service well priced and very tasty. Front desk staff accommodating for all your needs. Stayed for 6 nights for a wedding here in Victoria and highly recommend the Chateau Victoria!
Stayed 5 nights in Aug 2024

10/10 Excellent

Rowena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and great location. Staff were friendly and accommodating. Highly recommend!
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael, Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Aug 2024

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was just ok
Stayed 1 night in Aug 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Downtown Victoria hotel
Great location. Friendly and helpful staff. Spacious room. It’s our #1 choice of downtown Victoria hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cherisse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were absolutely wonderful. We’re really glad we chose this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful check in and excellent staff.
Stayed 2 nights in Aug 2024

8/10 Good

Vasilios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Galina

Travelled with family
Liked: Property conditions & facilities
The kids enjoyed the pool a lot.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super loud room with someone else's underwear and hair in the room. Ac wasn't very effective. Parking was horrible!
Stayed 2 nights in Aug 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Harjinder

Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was truly exceptional in all areas. Beautiful, clean quiet rooms and common areas. Smooth check in and check out and just an exceptional experience all around. It was our second time staying here as a family of 4, and we will be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back next time we’re in town
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 1 night in Aug 2024