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Hotel Waterloo & Backpackers

2.0 star property
Art Deco hostel with 24-hour front desk and restaurant

Photo gallery for Hotel Waterloo & Backpackers

Twin, Double & Single Ensuite
Daily cooked-to-order breakfast for a fee
Exterior
Interior
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Free WiFi
The current price is NZ$89
includes taxes & fees
28 Mar - 29 Mar

Explore the area

Map
1 Bunny Street Wellington Cbd, Wellington, 6011
  • Wellington Central Business District
    ‪2 min walk‬
  • Te Papa
    ‪16 min walk‬
  • Interislander Ferry Terminal
    ‪3 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪19 min drive‬

Room options

View all photos for Double Ensuite

In-room safe, free WiFi, bed sheets

Double Ensuite

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Shared Dormitory, Mixed Dorm

In-room safe, free WiFi, bed sheets

Premium Shared Dormitory, Mixed Dorm

Highlights

Heating
Daily housekeeping
In-room safe
  • 24 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Twin, Double & Single Ensuite

Twin, Double & Single Ensuite

Twin, Double & Single Ensuite

Highlights

Heating
LCD TV
Cable channels
Iron/ironing board
In-room safe
Daily housekeeping
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Shared Dormitory, Private Bathroom (8 Beds)

Highlights

Heating
Private bathroom
Daily housekeeping
In-room safe
  • 26 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Double Shared Bathroom

In-room safe, free WiFi, bed sheets

Double Shared Bathroom

Highlights

Heating
LCD TV
Cable channels
Daily housekeeping
In-room safe
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Shared Dormitory, Private Bathroom (6 Beds)

Towels

Shared Dormitory, Private Bathroom (6 Beds)

Highlights

Heating
Private bathroom
Daily housekeeping
In-room safe
  • 24 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Dormitory, Shared Bathroom (4 Beds)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Shared Bathroom (4 Beds)

Highlights

Heating
Daily housekeeping
In-room safe
  • 22 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Dormitory, Ensuite (6 Bed, Female Only)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Ensuite (6 Bed, Female Only)

Highlights

Heating
Daily housekeeping
In-room safe
  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Bunk Style Twin (Shared Bathroom)

In-room safe, free WiFi, bed sheets

Bunk Style Twin (Shared Bathroom)

Highlights

Heating
Daily housekeeping
In-room safe
  • 16 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Single (Shared Bathroom)

In-room safe, free WiFi, bed sheets

Single (Shared Bathroom)

Highlights

Heating
LCD TV
Cable channels
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Private Bathroom

In-room safe, free WiFi, bed sheets

Standard Double Room, Private Bathroom

Highlights

Heating
LCD TV
Private bathroom
Cable channels
Iron/ironing board
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Ensuite

In-room safe, free WiFi, bed sheets

Single Room, Ensuite

Highlights

Heating
LCD TV
Cable channels
Iron/ironing board
In-room safe
Daily housekeeping
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room with Private Bathroom

In-room safe, free WiFi, bed sheets

Double Room with Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Bed In 4-Bed Dormitory

In-room safe, free WiFi, bed sheets

Bed In 4-Bed Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Room with Shared Bathroom

In-room safe, free WiFi, bed sheets

Single Room with Shared Bathroom

  • Sleeps 1
  • 1 Single Bed

Twin Double&Single Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room with Bathroom

In-room safe, free WiFi, bed sheets

Single Room with Bathroom

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room with Shared Bathroom

In-room safe, free WiFi, bed sheets

Double Room with Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Bed In 6-Bed Dormitory

In-room safe, free WiFi, bed sheets

Bed In 6-Bed Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Ensuite Twin Room

In-room safe, free WiFi, bed sheets

Ensuite Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Bed In 8-Bed Dormitory

In-room safe, free WiFi, bed sheets

Bed In 8-Bed Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Bed In 8 Bed Dormitory

In-room safe, free WiFi, bed sheets

Bed In 8 Bed Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

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About the area

Wellington

Hotel Waterloo & Backpackers puts you in the heart of Wellington, within a 20-minute stroll of popular places like Te Papa and Cuba Street Mall. Highlights at this Art Deco hostel include a restaurant and in-room free WiFi. .At the hostel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 8:00 AM and noon. .With a stay at this Pipitea hostel, you'll be 2.1 km (1.3 mi) from Interislander Ferry Terminal.
View more Hostels in WellingtonOpens in a new window

What's nearby

  • Wellington Central Business District - 2 min walk - 0.2 km
  • Lambton Quay - 3 min walk - 0.3 km
  • Te Papa - 16 min walk - 1.4 km
  • Cuba Street Mall - 19 min walk - 1.7 km
  • Interislander Ferry Terminal - 3 min drive - 2.3 km

Getting around

  • Wellington Station - 1 min walk
  • Wellington (WLG-Wellington Intl.) - 19 min drive

Restaurants

  • ‪Mojo Featherston - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Pita Pit Featherston - ‬5 min walk
  • ‪Trax Bar & Cafe - ‬2 min walk
  • ‪Thistle Inn Tavern - ‬4 min walk

About this property

Hotel Waterloo & Backpackers

Art Deco hostel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Waterloo & Backpackers also features a vending machine, laundry facilities, and express check-out.

This Art Deco Wellington hostel is smoke free.

  • 108 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • ATM
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Hotel Waterloo & Backpackers offers 108 accommodations with a safe. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French, German, Italian

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekday cooked-to-order breakfast available 8:00 AM to noon for a fee: NZD 15 to 30 for adults and NZD 10 to 30 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 15 to 30 for adults and NZD 10 to 30 for children
  • Late check-out fee: NZD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received their complete COVID-19 vaccination at least 30 days prior to check-in.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Downtown Backpackers
Downtown Backpackers Hostel
Downtown Backpackers Hostel Wellington
Downtown Backpackers Wellington
Hotel Waterloo Backpackers
Hotel Waterloo & Backpackers Wellington
Hotel Waterloo Backpackers (formerly Downtown Backpackers)
Hotel Waterloo & Backpackers Hostel/Backpacker accommodation

Frequently asked questions

What is the cancellation policy at Hotel Waterloo & Backpackers?

Hotel Waterloo & Backpackers offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Waterloo & Backpackers?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Waterloo & Backpackers on 28 Mar 2025 start from NZ$88.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Waterloo & Backpackers?

The closest beach to Hotel Waterloo & Backpackers is Oriental Bay Beach (1.6 km).

Does Hotel Waterloo & Backpackers serve breakfast?

You bet, cooked-to-order brekkie is on offer on weekdays from 8:00 AM to noon.

Is there a free airport shuttle available at Hotel Waterloo & Backpackers?

No, Hotel Waterloo & Backpackers does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Waterloo & Backpackers?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Waterloo & Backpackers?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Waterloo & Backpackers?

No, only service animals are allowed.

Hotel Waterloo & Backpackers Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 234 out of 1000 reviews
Rating 8 - Good. 411 out of 1000 reviews
Rating 6 - Okay. 230 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have been at the Waterloo hotel in the past.It is cleaned regularly but nothing has been done in the building for at least 15 years in the kitchen or the communal parts: the carpet is worn out the Lino is sticky even just after being washed.My single room and shared bathroom has not been refurbished in years . The room was colder than the rest of the building fortunately the staff is very helpful and provided a small heater.On the positive side the staff is friendly and helpful and towels and bedding perfectly clean.It’s a shame that such a nice art deco building is not is not maintained properly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
stayed here a couple of times. It's convenient to the train station.
Stayed 1 night in Mar 2025

6/10 Okay

Toni

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
This property was very convenient in the fact that it was right by the waterfront and near pretty much everything you need, however no parking was the downside, ended up having to pay $48 dollars for and overnight park💀, the building is definitely old and it shows, also has an odour, no refrigerator in the room so the milk capsules were warm and kind of gross tasting, other then that was not a bad place to stay for a night if your not to worried about the quality.
Stayed 1 night in Mar 2025

6/10 Okay

Elin

Nice
Stayed 1 night in Dec 2024

6/10 Okay

WENDY

Disliked: Cleanliness
Shower didn’t work properly Didn’t get enough milk Or toilet paper Not as picture shows
Stayed 2 nights in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for an overnight stay. Price was right and handy for public transport
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
There’s a reason why the price is so low
The place was musty and smelled of mildew; it did not feel clean. The towels they provided were stained. A pane in the window was cracked and makes the room very cold and drafty at night.
Stayed 1 night in Dec 2024

6/10 Okay

Bogdan

Stayed 2 nights in Dec 2024

2/10 Terrible

Jaran

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Doesnt look like the photos at all. Moldy everywhere. Just a bed in a room with a small tv . Windows where moldy, curtains where moldy. Carpets was heavily stained. Smelt bad all over the property. Huuuge disapointment. Wouldnt recommend. I wanted a refund but didint feel comfortable talking to staff about it all as they didint seem like they wanted to even check me in. Lazy. Dont go here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Mahja

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
You are getting what you pay, the building is an old building. So dont expect a 3 or 4 star hotel. However, the staff are amazing! & very helpful!
Stayed 2 nights in Nov 2024

6/10 Okay

Frank

Stayed 1 night in Oct 2024

6/10 Okay

Lachie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This place just had a creepy vibe to it. Did its job as a room but wouldn’t want to stay much longer than we did.
Stayed 2 nights in Nov 2024

10/10 Excellent

Clemens

Stayed 1 night in Oct 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is an old hotel in a location that is fantastically central to train and ferry. Despite the building being very tired, the bed was comfortable, sheets and towels, cup and kettle fresh and tidy. The receptionist was personable and pleasant. The luggage lockers are a real bonus.
Stayed 1 night in Nov 2024

8/10 Good

Devki

Disliked: Staff & service
Budget friendly for a reason
Location cannot be beat...nextto train station and ferry to South Island. But proximity is noisy, and building/rooms are old. Excellent coffee place around corner.
Stayed 3 nights in Oct 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
great value for money
Stayed 1 night in Oct 2024

4/10 Poor

Clemens

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mervyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient very suitable for my visit
Stayed 1 night in Oct 2024

6/10 Okay

Elana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is quirky and interesting although very old and in need of renovation. Bathroom small and cramped but clean. Location close to parliament convenient and also bus to airport. Staff helpful and responsive. Luggage stored ahead of checking in. Dealt promptly with unruly patron.
Stayed 2 nights in Sep 2024

8/10 Good

Danae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Wellington Station for bus and train, close to the waterfront. It was an easy walk to the waterfront and the city and attractions, and there were plenty of eating/food choices nearby. It had all the facilities we needed for an overnight stay.
Stayed 1 night in Oct 2024

4/10 Poor

Jesse

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
If you don’t care about were you sleep
Bed was not made from the person that stayed before me. The cleaner just made it thinking it was okay. It was very upsetting. The staff man was very nice and helped us and gave us another room. I wouldn’t ever stay there again. I stayed in the double bed ensuite room.
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Liked: Staff & service
Being my real only option for a place to stay (two big events happening in town) it served it’s purpose the bad points where the size of the 6 bedroom dormitory and ensuite ( climbing the ladder to the top bunk was dodgy and the plug to block off the tap for the shower meant low water pressure) I wouldn’t stay more than one night in the dormitory but the single room with ensuite probably would have been a better option for me. The location ( public transport, sports stadium and town) and being able to use to lockers before check in was a bonus.
Stayed 1 night in Sep 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room, uncomfy beds
Stayed 1 night in Sep 2024

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024