Frequently asked questions

What is the cancellation policy at Birchwood Spa Motel?
Birchwood Spa Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is Birchwood Spa Motel family-friendly?
You bet! With amenities such as laundry facilities and a BBQ, as well as cots/infant beds in the guestrooms, it’s no surprise that Birchwood Spa Motel is a hit with families.
Is there a free airport shuttle available at Birchwood Spa Motel?
No, but there’s an airport shuttle for a fee.
What time are check-in & check-out at Birchwood Spa Motel?
Check-in begins at 2 PM. Check-out time is 10 AM.
Are pets allowed at Birchwood Spa Motel?
No, pets are not allowed.
Is there a golf course on site at Birchwood Spa Motel?
There isn’t one on site, but Rotorua Golf Club is a short 6-minute walk away.