2/10 Terrible
Mohammed
18 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
We were extremely disappointed.
First of all, the property mixed up dates of our stay, charged us the money and refused to let us stay on our actual booked day.
After chatting with wotif, they finally agreed after many phone call attempts.
But this wasn't the worst, we were shocked to see the room with one double bed only for 4 of us.
They were aware that we were going to check-in at midnight, so the key was left outside the reception.
At midnight time we couldn't call anyone or get any help.
My wife managed to squeeze in and sleep with our 2 kids but I had no place to sleep at all.
There was no sofa etc at all which might have helped
I had no choice but to sit on the chair and close my eyes, extremely terrible experiences.
We have been to so many accommodations but this without a doubt, was the worst.
Next morning, i had to drive again, so we left the key in the box and gone.
Reception was still closed.
Mohammed
Stayed 1 night in Oct 2024