2/10 Terrible
Sean
Travelled with family and small children
14 Aug 2024
Disliked: Cleanliness, property conditions & facilities
I really wanted to love this property because of the location and it being remodeled. First, there’s no security anyone can walk off the street right to your door. Second, the bathroom was filthy hair everywhere my wife took a solid 45 minutes cleaning for our kids after a full day at Disneyland park. The sinks and toilets were not cleaned at all my wife did that so it was clean to use. Third, the grounds have trash and stuff from remodeling like old toilets around all the AC units leak on the outside of the room so if you stay beware of slipping on the new tile. I thought since this was newly remodeled the reviews might be from before that but, no. Just because it’s newly remodeled doesn’t mean anything has changed. We told the staff they said they had the manager call me. The manager called the next day and said he could offer something for our next stay but I informed him we would never be staying there again. He said he would call us back but never did. I will say the remodel style is beautiful and the staff was kind but that’s where the good review ends. People will stay here because of the location but for our family that isn’t worth it.
Sean
Stayed 1 night in Aug 2024