6/10 Okay
David
Travelled with family
25 Oct 2024
Liked: Staff & service
We’ve been staying here every year for the past ten years. Our first visits were comfortable and rewarding. However, this property has gone downhill since 2020. The front desk staff and others staff have always been stellar and friendly and competent. The property has aged poorly. Some upgrades in the rooms but also some old non-updated issues such as the bathrooms, showers and general wear on areas in the hallways.
Housekeeping will only clean your room if the stay is three or more days. Our stays have been generally for two days and with no housekeeping the rooms look junky and the unseemly.
The complementary breakfast has also declined since 2020. Not bad but not the five star we used to experience. Properly staff told us these lack of improvements are due to Covid restrictions that the company has never reversed.
We used to give this Marriot property 5 stars. This visit in October 2024 rates a mediocre 3 stars for property issues.
David
Stayed 2 nights in Oct 2024