2/10 Terrible
John
Travelled with partner
15 Nov 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On entering the accommodation we were met by a pleasant receptionist, but there was a language barrier.
The pungent musky smell that hit us on arrival was simply appalling.
The smell continued down the corridor to the allocated bedroom.
On entering, the room it smelt strongly of bleach and airfreshener.
The drains in the bathroom also smelt.
The fridge in the room was turned on low, therefore the milk in the fridge was warm and tasted foul.
On return to the receptionist, to ask for this to be renewed, she didn’t have any more, I was shown into the dining area.
The pungent smell in this area, I had to cover my nose.
The milk in the fridge in the dining area along with 3 bottles of half used fruit juices covered with gladwrap from breakfast that morning were not cold
Later I called back and asked to speak to the manager who was unavailable.
The pungent stench was still present in this area, also in the disused kitchen and the bins. quite disgusting.
The plug in the bathroom sink did not hold the water to soak, clean, or wash anything.
The shower was leaking both before use and after use making the floor wet and hazardous, it dripped all night keeping us awake.
The surrounding area of the drain in the middle of the floor was wet, had back flow of contents and an unpleasant smell.
There was alot of dust in general in the room and under the beds.
My partner became unwell.
We cancelled our second night
John
Stayed 2 nights in Nov 2024