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Mercure Gold Coast Resort

4.0 star property
Suburban Gold Coast hotel in Carrara with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Gold Coast Resort

Exterior
Business centre
2 outdoor pools, pool loungers
Golf
Garden

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Hot tub
    Hot tub

Explore the area

Map
64 Palm Meadows Drive, Carrara, QLD, 4211
  • Palm Meadows Golf Course
    3 min walk
  • Carrara Markets
    3 min drive
  • Heritage Bank Stadium
    5 min drive
  • Surfers Paradise, QLD (SFP)
    15 min drive

Room options

View all photos for Room, 1 King Bed, Golf View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Golf View (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Shower/bath combination
  • 36 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room (Resort and Spa)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room (Resort and Spa)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2014
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room, Pool View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Pool View (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Pool View (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Shower/bath combination
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort - Spa)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed (Resort - Spa)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2014
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Golf View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Golf View (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Shower/bath combination
  • 36 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Crowne Plaza Surfers Paradise, an IHG Hotel

Pool
Hot tub
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1002)
The price is NZ$656
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Crowne Plaza Surfers Paradise, an IHG Hotel

About the area

Gold Coast

At Mercure Gold Coast Resort, you'll be 0.2 km (0.1 mi) from Palm Meadows Golf Course and 8.7 km (5.4 mi) from Surfers Paradise Beach. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Future Therapy can include Swedish massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, The Green Dining, is open for breakfast, lunch and dinner. The Green Bar is the hotel's own bar, serving drinks along with brunch and lunch. Enjoy the 2 outdoor tennis courts, gym and Hot tub plus access to bike hire. 10097 square feet (938 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Carrara hotel include The Star Gold Coast and Cavill Avenue.

What's nearby

  • Palm Meadows Golf Course - 3 min walk - 0.3 km
  • Heritage Bank Stadium - 5 min drive - 5.1 km
  • The Star Gold Coast - 6 min drive - 6.2 km
  • Royal Pines Resort Golf Course - 6 min drive - 6.1 km
  • Surfers Paradise Beach - 13 min drive - 8.7 km

Getting around

  • Nerang Train Station - 7 min drive
  • Varsity Lakes Station - 12 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 29 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Le Vintage Boutique Cafe 2 - ‬6 min drive
  • ‪Roy's by Gemelli - ‬10 min drive
  • ‪The Silo Cafe - ‬3 min drive
  • ‪Randhawa's Indian Cuisine - ‬5 min drive

About this property

Mercure Gold Coast Resort

Suburban Gold Coast hotel in Carrara with 2 outdoor swimming pools
Mercure Gold Coast Resort offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 10097 square feet (938 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the business-friendly Mercure Gold Coast Resort. Self parking is free.

Smoking is allowed in designated areas at this 4-star Gold Coast hotel.

  • 292 guestrooms or units
  • 3 levels
  • 8 buildings
  • Conference rooms
  • 10097 sq ft of conference space
  • 938 sq. m of conference space
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mercure Gold Coast Resort offers 292 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies or patios. 50-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cart
  • The Green Bar
  • The Green Dining

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10,097 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 floors
  • 8 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 35 for adults and from AUD 17.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses solar energy.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gold Coast Mercure
Gold Coast Mercure Resort
Mercure Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort
Mercure Gold Coast Resort Carrara
Mercure Resort Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort Hotel
Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort Hotel Carrara

Frequently asked questions

What is the cancellation policy at Mercure Gold Coast Resort?

Mercure Gold Coast Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Gold Coast Resort?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Gold Coast Resort on 18 Dec 2024 start from NZ$187.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Gold Coast Resort?

Yep, Mercure Gold Coast Resort has a free self car park.

Are there any beaches close to Mercure Gold Coast Resort?

The closest beach to Mercure Gold Coast Resort is Surfers Paradise Beach (6.5 km).

Is there a spa on site at Mercure Gold Coast Resort?

Yep, Future Therapy is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Mercure Gold Coast Resort have a pool?

Mercure Gold Coast Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Mercure Gold Coast Resort?

Mercure Gold Coast Resort features 2 outdoor pools, a full-service spa and a health club.

What makes Mercure Gold Coast Resort a romantic place to stay?

1 hot tub and al fresco dining, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Mercure Gold Coast Resort.

Is Mercure Gold Coast Resort family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Mercure Gold Coast Resort is a hit with families.

Does Mercure Gold Coast Resort serve breakfast?

You bet, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Gold Coast Resort?

No, Mercure Gold Coast Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Gold Coast Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Mercure Gold Coast Resort?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Gold Coast Resort?

No, only service animals are allowed.

Is there a golf course on site at Mercure Gold Coast Resort?

There is a golf course next to Mercure Gold Coast Resort.

Mercure Gold Coast Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 999 reviews" "
Rating 8 - Good. 321 out of 999 reviews" "
Rating 6 - Okay. 111 out of 999 reviews" "
Rating 4 - Poor. 37 out of 999 reviews" "
Rating 2 - Terrible. 20 out of 999 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful. Room was very comfortable
Stayed 1 night in Nov 2024

4/10 Poor

Britta

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I think for $435 per night this was really an overall very disappointing stay. The rooms are outdated, glasses were not clean, and there was nothing special about the resort at all. The staff at reception was really friendly though.
Stayed 1 night in Nov 2024

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and friendly staff. It made my weekend.
Stayed 1 night in Nov 2024

6/10 Okay

Anna

Liked: Staff & service
Staff were really great, I cannot say enough about them. The property itself is in need of some work however. The rooms are very dated and I had lots of little bugs flying around the room which wasn't great. The pool was nice but again, needs some work to make it cleaner. Location was good and it was peaceful and areas were well maintained. Overall not too bad.
Stayed 2 nights in Nov 2024

8/10 Good

Aloysius

Travelled with partner
Liked: Cleanliness, staff & service
We liked the quiet
Stayed 3 nights in Nov 2024

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room with balcony. Pool was awesome. Restaurant had yummy dinners and the breakfast buffet was so delicious with so many options.
Stayed 7 nights in Oct 2024

10/10 Excellent

Rochelle

Stayed 1 night in Oct 2024

10/10 Excellent

Tracey

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Rooms very clean pool areas are fabulous
Stayed 1 night in Oct 2024

4/10 Poor

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Charlie George

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was perfect for us as it was close enough to everything we wanted to do but far enough away that it was quiet. Parking on site better than other places I've stayed in QLD. Staff were friendly and helpful, didn't have a single bad interaction with any off them.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Beds were comfortable, area was quiet, facilities and staff were great. Loved the buffet breakfast and the spa.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay away from the hustle and bustle of the coast yet still close enough to everything by vehicle. Buffet breakfast was awesome too
Stayed 7 nights in Sep 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No problems at all. Friendly staff. Lovely stay
Stayed 5 nights in Sep 2024

10/10 Excellent

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake view pool view
Stayed 4 nights in Sep 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet, clean
Stayed 4 nights in Sep 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Natasha

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Yogesh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly , neat & clean .
Stayed 4 nights in Aug 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed
Stayed 2 nights in Aug 2024

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well appointed complex. Quiet and convenient. Handy to the coast, shopping and transport connections. Complementary breakfast a bonus. An overall great stay.
Stayed 9 nights in Aug 2024

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay was close to where we needed to be. We had breakfast included. Was pretty good however the coffee machines were not working properly. Beds are comfy and rooms a decent size. Bathroom a little old and tired but was fine for what we needed
Stayed 1 night in Aug 2024

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not that great
The overall stay wasn’t bad, apart from the shower been slippery and my daughter slipped lucky my wife was there but banged her knee badly. Then the turd someone had left on the stairs leading to the rooms, which we told a cleaner about who just looked at it and left it. We then told the front desk when we left over an hour later because it was still sitting there.
Stayed 1 night in Aug 2024

8/10 Good

R

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Jamie-lee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location and overall nice place. However, noise in the hallways is extremely loud and carries right through the front door. This occurred all hours of the night!
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth, East Corrimal

Liked: Property conditions & facilities
Large comfortable rooms, takeaway dining menu, ecofriendly
Stayed 6 nights in Jul 2024