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The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

4.0 star property
Beach fun in outdoor pool, near Kuta Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

Poolside bar
Deluxe Room, 1 King Bed (Plunge Pool)
Outdoor wedding area
Suite, 1 King Bed (Heritage)
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Breakfast available
  • Laundry
The price is NZ$135
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
Jl. Pantai Kuta, Br. Pande Mas, Kuta, Bali, 80361
  • Kuta Beach
    1 min walk
  • Poppies Lane II
    4 min walk
  • Kuta Square
    6 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    25 min drive

Room options

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bathrobes
Rainfall showerhead
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

View from room

Deluxe Twin Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bathrobes
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

View from room

Superior Twin Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Twin Room, 1 Bedroom, Balcony (Heritage)

In-room safe, desk, laptop workspace, blackout curtains

Executive Twin Room, 1 Bedroom, Balcony (Heritage)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bathrobes
Rainfall showerhead
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plunge Pool)

Deluxe Room, 1 King Bed (Plunge Pool)

Deluxe Room, 1 King Bed (Plunge Pool)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bathrobes
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bathrobes
Bidet
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Classic Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bathrobes
Bidet
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
LED TV
Separate bedroom
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Heritage)

Suite, 1 King Bed (Heritage)

Suite, 1 King Bed (Heritage)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
LED TV
Separate bedroom
  • 110 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Mercure Kuta Bali

Pool
Hot tub
Spa
Kids pool
4.1 out of 5, Very good, (678)
The price is NZ$157
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Mercure Kuta Bali

About the area

Kuta

At The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels you'll be 0.1 km (0.1 mi) from Kuta Beach and 3.7 km (2.3 mi) from Seminyak Beach. Highlights at this beach resort include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Aqua Spa can include massages, body scrubs and mani/pedis. The buffet restaurant, Waves Restaurant, is open for breakfast. Surf Pool Bar is the resort's own bar, serving drinks along with lunch and light fare. 6071 square feet (564 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 4-property class Downtown Kuta resort include Uluwatu Temple and Tanah Lot Temple.
View more Resorts in KutaOpens in a new window

What's nearby

  • Kuta Beach - 1 min walk
  • Beachwalk Shopping Center - 6 min walk
  • Waterbom Bali - 13 min walk
  • Legian Beach - 16 min walk
  • Seminyak Beach - 17 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪KFC - ‬5 min walk
  • ‪Jamie's Italian by Jamie Oliver Kuta Beach - ‬4 min walk
  • ‪Hard Rock Cafe Bali - ‬1 min walk
  • ‪Rosso Vivo Dine & Lounge - ‬2 min walk

About this property

The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

Beach fun in outdoor pool, near Kuta Beach
The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this resort measures 6071 square feet (564 square metres) and includes conference space. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the eco-certified The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 4-star Kuta resort is smoke free.

  • 1 building
  • 159 guestrooms or units
  • 4 levels
  • 6071 sq ft of conference space
  • 564 sq. m of conference space
  • Built in 2012
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels offers 159 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch LED televisions come with cable channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

This Kuta resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Aqua Spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 198,000 for adults and IDR 99,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Riva Bar & Restaurant
  • Surf Pool Bar
  • Waves Restaurant

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • 6,071 square feet of conference space
  • Business centre

Outdoors

  • Beach towels
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 198000 for adults and from IDR 99000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Beach Heritage Hotel Managed Accor
Beach Heritage Managed Accor
Kuta Beach Heritage Bali Managed Accor
Kuta Beach Heritage Hotel Bali Managed Accor
The Kuta Beach Heritage Hotel Bali - Managed By Accor
Heritage Hotel Bali Managed Accor
Heritage Bali Managed Accor
Kuta Beach Heritage Hotel Bali Managed AccorHotels
Heritage Hotel Bali Managed AccorHotels
Kuta Beach Heritage Bali Managed AccorHotels
Heritage Bali Managed AccorHotels
Heritage Bali Managed Accors
The Kuta Beach Heritage Hotel Bali Managed By AccorHotels
The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels Kuta

Frequently asked questions

What is the cancellation policy at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels?

The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels on 6 Jan 2025 start from NZ$134.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels?

Yep, The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels has a free self car park and free valet parking.

Are there any beaches close to The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels?

Yep, The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels is a short 1-minute walk from Kuta Beach.

Is there a spa on site at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels?

Yep, Aqua Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels have a pool?

The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

Does The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels have a waterslide?

No, there is no waterslide at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels, but Waterbom Bali is a short 13-minute walk away.

Is The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as travel cots in the guestrooms, it's no surprise that The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels is a hit with families.

Does The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels serve breakfast?

Sure does, buffet brekkie is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels?

No, pets and service animals are not allowed.

The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 1001 reviews" "
Rating 8 - Good. 379 out of 1001 reviews" "
Rating 6 - Okay. 114 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
King size bed and good air conditioning, close to everything, good price.
Stayed 1 night in Dec 2024

8/10 Good

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing. The staff were always very helpful and friendly
Stayed 7 nights in Nov 2024

8/10 Good

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet and dinner restaurant were absolutely exquisite!
Stayed 3 nights in Aug 2024

6/10 Okay

Justin

Stayed 7 nights in Aug 2024

8/10 Good

Keith

Travelled with partner
Liked: Amenities
We stayed here for a week. Older style building, staff are very friendly and beautiful sunsets from the pool. This is not 5 star but this is why we liked it, still had a Balinese feel to it. Centrally located, would stay here again.
Stayed 7 nights in Aug 2024

6/10 Okay

MIKA

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Yohanes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view hotel. Need more indonesia menu for breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

athena

Travelled with family
Liked: Cleanliness, staff & service, amenities
older hotel, staff were graeat and friendly
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Bruce

Liked: Cleanliness
Disliked: Property conditions & facilities
Pool area very average too hot no life
Stayed 5 nights in Jul 2024

10/10 Excellent

Cary, Laguna Niguel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relaxing stay, close to shops, Immersing in the Balinese culture.
Stayed 2 nights in Jul 2024

10/10 Excellent

umbu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep it up
Stayed 3 nights in Jun 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and very busy and happening area of kuta. If you like to be a busy area, this is it. Staff are very friendly and attentive to your needs.
Stayed 3 nights in Jul 2024

8/10 Good

Benn

Stayed 2 nights in Jun 2024

6/10 Okay

vijay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean, good facilities (a bit dated but in very good condition). Almost entire staff is very helpful
Stayed 4 nights in Jun 2024

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jed June 7/8
An amazingly comfortable, clean and visually pleasant hotel. Very friendly service and the food was delicious. Highly recommend
Stayed 1 night in Jun 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An absolutely fantastic property in Kuta. With some of the best service staff in the business. Property is well located near the beach. Safe. Secure. Lots of shopping close by. Next door to the Hard Rock Hotel. Awesome pool deck on upper floor overlooking beach, and amazing food throughout. A definitely recommended rating. Can’t wait till next trip here!!! Cheers.
Stayed 7 nights in May 2024

2/10 Terrible

TULIO

Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Conveniently located. Shopping, eateries and beach within walking. Rooms are big and comfortable.
Stayed 2 nights in May 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location.. very impressed with all ..
Stayed 7 nights in Mar 2024

6/10 Okay

Michael, Perth

Due to environmental policies they don’t actually clean the rooms with bleach or sterilise anything so my perception is the room was dirty. I only ate at the hotel and got Bali belly every time I ate, which became obvious that non sterile policy existed in the kitchen as well. It doesn’t matter how well I clean my hands if no one else does. A vacuum might work to pickup dust if you actually used it! I did see a vacuum in the hallway.. never saw it used in the room, and I did stay in to observe how the room was cleaned. The staff were made aware of room issues like toilet running constantly and still it was not rectified. If you can’t drink the water from the tap how can you hope to clean yourself without re contamination? All in all the view was spectacular.. can’t say the same for Bali belly
Stayed 4 nights in Apr 2024