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Holiday Inn Express Melbourne Southbank, an IHG Hotel

4.0 star property
Hotel with free breakfast, steps from Melbourne Arts Centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Melbourne Southbank, an IHG Hotel

Exterior
Standard Room, 1 Queen Bed, Accessible (Free Breakfast)
Bar (on property)
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
35-47 City Road, Southbank, VIC, 3006
  • Melbourne Arts Centre
    4 min walk
  • Southbank Promenade
    4 min walk
  • Fed Square
    6 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    24 min drive

Room options

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

City view

Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Free Breakfast)

View from room

Standard Room (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Free Breakfast)

View from room

Standard Room, 2 Queen Beds (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Mercure Melbourne Southbank
Free WiFi
Air conditioning
Breakfast available
Business services
4.2 out of 5, Very good, (1003)
The price is NZ$230
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Mercure Melbourne Southbank

About the area

Melbourne

Holiday Inn Express Melbourne Southbank, an IHG Hotel places you steps from Melbourne Arts Centre and within a short 5-minute stroll of Southbank Promenade. Highlights at this hotel include a complimentary breakfast, a restaurant and a 24-hour gym. .The restaurant, Great Room Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Business amenities include 4 meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 4-property class Southbank hotel include Collins Street and Crown Casino.

What's nearby

  • Collins Street - 10 min walk - 0.9 km
  • Bourke Street Mall - 14 min walk - 1.2 km
  • Crown Casino - 14 min walk - 1.2 km
  • Melbourne Central - 17 min walk - 1.4 km
  • Rod Laver Arena - 20 min walk - 1.7 km

Getting around

  • Flinders Street Station - 7 min walk
  • Melbourne Central Station - 19 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • ‪Waterfront Southgate - ‬4 min walk
  • ‪Grill'd - ‬3 min walk
  • ‪Roll'd - ‬4 min walk
  • ‪Belgian Beer Cafe Melbourne - ‬3 min walk
  • ‪BearBrass - ‬3 min walk

About this property

Holiday Inn Express Melbourne Southbank, an IHG Hotel

Hotel with free breakfast, steps from Melbourne Arts Centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and 4 meeting rooms are available. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Melbourne Southbank, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 345 guestrooms or units
  • 22 levels
  • Built in 2019
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Express Melbourne Southbank, an IHG Hotel offers 345 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Eco-friendly cleaning products used
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Melbourne Southbank Hotel
Hotel Holiday Inn Express Melbourne Southbank Southbank
Southbank Holiday Inn Express Melbourne Southbank Hotel
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Holiday Inn Express Melbourne Southbank Hotel
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Holiday Inn Express Melbourne Southbank Southbank
Holiday Inn Express Hotel
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Express Melbourne Southbank
Holiday Inn Express Melbourne Southbank
Holiday Inn Express Melbourne Southbank, an IHG Hotel Hotel
Holiday Inn Express Melbourne Southbank, an IHG Hotel Southbank

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Melbourne Southbank, an IHG Hotel?

Holiday Inn Express Melbourne Southbank, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Melbourne Southbank, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Melbourne Southbank, an IHG Hotel on 22 Dec 2024 start from NZ$195.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Melbourne Southbank, an IHG Hotel?

Yep, Holiday Inn Express Melbourne Southbank, an IHG Hotel has a self car park with in/out privileges for AUD 35 per night. Onsite parking is limited.

Are there any beaches close to Holiday Inn Express Melbourne Southbank, an IHG Hotel?

The closest beach to Holiday Inn Express Melbourne Southbank, an IHG Hotel is St Kilda Beach (5.3 km).

What makes Holiday Inn Express Melbourne Southbank, an IHG Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Express Melbourne Southbank, an IHG Hotel.

Is Holiday Inn Express Melbourne Southbank, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Melbourne Southbank, an IHG Hotel is a hit with families.

Does Holiday Inn Express Melbourne Southbank, an IHG Hotel serve breakfast?

Yep, our visitors adore the free continental brekkie here! Available on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Melbourne Southbank, an IHG Hotel?

No, Holiday Inn Express Melbourne Southbank, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Express Melbourne Southbank, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Express Melbourne Southbank, an IHG Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Holiday Inn Express Melbourne Southbank, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Express Melbourne Southbank, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 483 out of 806 reviews" "
Rating 8 - Good. 226 out of 806 reviews" "
Rating 6 - Okay. 55 out of 806 reviews" "
Rating 4 - Poor. 21 out of 806 reviews" "
Rating 2 - Terrible. 21 out of 806 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, clean and comfortable rooms, close to everything and public transport
Stayed 1 night in Nov 2024

2/10 Terrible

Jodie

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The service is horrendous. Turned up and they didn't have my booking. Once that was sorted I waited over an hour for some arancini balls. This isn't my first stay here and something similar happened previously. When I asked for a copy of my invoice the person behind the counter said that I didn't get one because I didn't ask. I directed him to the sign on the desk that says an invoice would be emailed as part of the check out process. I will not stay here again.
Stayed 2 nights in Nov 2024

8/10 Good

Suzanne

Travelled with partner
Adequate breakfast and room.
Stayed 1 night in Nov 2024

10/10 Excellent

Nisar

Liked: Cleanliness, staff & service, property conditions & facilities
For that price all over very good
Stayed 2 nights in Nov 2024

6/10 Okay

Jenny

Travelled with partner
Liked: Staff & service, amenities
stood on a metal clip on the carpet which was obviously not cleaned very well. Glasses in the room were dirty and there was only 2 coffee sachets. No stocked mini bar and the person in the room next door was still watching his loud tv at 2.30am. Breakfast was good, coffee there was excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Mathew

Stayed 3 nights in Sep 2024

10/10 Excellent

Caide

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the room was clean and comfortable. Parking onsite was great and the location was fantastic.
Stayed 1 night in Oct 2024

2/10 Terrible

Brendan

Travelled with partner
Disliked: Property conditions & facilities
We stayed in room 823. The first thing we noticed was the fitted sheet was not fitted and kept pulling up. When we woke up in the morning, we both had had a reaction to something in the air conditioning, each of us sniffling and with a bit of a sore throat (these symptoms both went soon after we checked out). The other thing that we were deeply concerned about was the breakfast buffet. We ended up not eating our food, as everything that should have been hot was cold - eggs, bacon, sausages… the tomatoes looked uncooked and had just had a large amount of herbs heaped on them. The fact that all this food was being served cold makes me wonder if any checks for done from a health and safety standpoint, as you could actually get someone sick from this. We definitely do not feel we got what we paid for and this experience has turned us off Holiday Inn.
Stayed 1 night in Sep 2024

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice all round place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally location Hotel close to where are function was. Included breakfast was great Minor issues were the access to the carpark is only really suitable for smaller cars and the air conditioning was set for winter conditions and I could only turn it down to 21.5° C
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very clean and easy walk to southbank. Will stay here again in the future.
Stayed 1 night in Sep 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

10/10 Excellent

Chantelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, location was great everything is walkable, easy parking available at hotel, rooms were quiet and well equipped, and hotel was well maintained and cleaned well throughout. Breakfast included is nice but selection is basic but everything you need. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Phi, Bellevue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean rooms, good breakfast selection and setting, friendly staff.
Stayed 7 nights in Aug 2024

4/10 Poor

Moses

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Front Desk rude and dismissive
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
View from our window was a bit displeasing otherwise the room was very comfortable.
Stayed 3 nights in Aug 2024

6/10 Okay

Sally

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I have stayed here a few times and have normally loved it. Not sure if they have had a change of staff but their service was really poor. Front desk staff were really not friendly. House keeping didn’t clean our room, they just pulled out bedding up and took our towels and left us with none. Had to go to the front desk to get more as they would not bring us up any. There was one guy collecting dishes from the breakfast who was very nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Very streamlined process around check-in/check-out. Great rooms and excellent breakfast buffet
Stayed 3 nights in Aug 2024

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Holiday Inn Express Southbank. Our room was very comfortable and the breakfast buffet was great. Walking distance to Southbank restaurants, entertainment and Flinders Street train station. We will stay again soon.
Stayed 2 nights in Aug 2024

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & convenient, will stay again
Stayed 1 night in Aug 2024

8/10 Good

savica

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation just as we booked it online, friendly and helpful staff. Beds were comfortable, and it was quiet. Booked this online, thought the parking was included in the price, it wasn't. Parking available for $35 p/n Would stay there again.
Stayed 1 night in Jul 2024

8/10 Good

hun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much choice for breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Holiday Inn Express, Southbank. Whenever we come to the city for the night we stay here. It's clean, safe, great staff, the facilities are well looked after and the buffet breaky is always a winner!
Stayed 1 night in Jul 2024