2/10 Terrible
Nicki
Travelled with family
19 Sept 2024
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT UTILISE THIS PROPERTY
Booked accommodation here for a number of nights to catch up with family
Upon arrival around 8pm we found the property had not been cleaned and the previous tenants mess was still present. Beds used, rubbish left everywhere, towels on the floor, used toilet paper on the floor in the bathroom, dirty dishes left in the sink, oven used and dirty, rubbish left on the tables etc.
Now I understand that mistakes happen but when I attempted to contact the property I was hung up on 3 seperate times and told "go find somewhere else for the night and come back tomorrow"
Zero care was offered by the property manager/owner who also just turned up unannounced while we were there and said "have the cleaners come". We had no idea who this person was as they didn't even bother to introduce themselves or apologies for the major inconvenience they had caused.
Had to find accommodation out of the area (we booked this area due to appointments the following day) and due to this last minute rush to find accommodation we had to pay well above what we had budgeted for accommodation.
This provider should be removed from all platforms and not allowed to offer their services.
I WILL NEVER RECOMMEND THIS LOCATION AND ADVISE ALL PEOPLE TP STAY AWAY.
Nicki
Stayed 3 nights in Sep 2024