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Crystalbrook Kingsley

4.5 star property
Luxury hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for Crystalbrook Kingsley

Reception
Rooftop bar
Exterior
Courtyard
Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
The current price is NZ$225
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
282 King St, Newcastle, NSW, 2300
  • Newcastle City Hall
    ‪1 min walk‬
  • Newcastle Civic Park
    ‪1 min walk‬
  • Newcastle Civic Theater
    ‪2 min walk‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪31 min drive‬

Room options

View all photos for Park King

Park King

Park King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 29 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Harbour King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Park Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Room

QT Newcastle

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, (307)
The price is NZ$361
for 1 room
includes taxes & fees
7 Mar - 8 Mar
QT Newcastle

About the area

Newcastle

A luxury stay in the heart of Newcastle awaits you at Crystalbrook Kingsley. Within steps you'll find Newcastle Civic Theater and you'll be within a 20-minute stroll of Newcastle Beach. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, Roundhouse, is open for breakfast, lunch and dinner. Romberg's is the hotel's own rooftop bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and free use of bicycles. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4.5-property class Newcastle hotel include Newcastle Ocean Baths and Nobbys Head Beach.

What's nearby

  • Newcastle Civic Theater - 2 min walk
  • Newcastle Beach - 18 min walk
  • Nobbys Head Beach - 4 min drive
  • Newcastle Ocean Baths - 5 min drive
  • Merewether Beach - 6 min drive

Getting around

  • Civic Station - 3 min walk
  • Newcastle, NSW (NTL-Williamtown) - 31 min drive

Restaurants

  • ‪FogHorn Brewhouse - ‬3 min walk
  • ‪Menya Makoto - ‬3 min walk
  • ‪Newy Burger Co - ‬5 min walk
  • ‪Chinois Restaurant - ‬4 min walk
  • ‪Light Years - ‬3 min walk

About this property

Crystalbrook Kingsley

Luxury hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the luxury Crystalbrook Kingsley. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Newcastle hotel is smoke free.

  • 130 guestrooms or units
  • 9 levels
  • Built in 2021
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crystalbrook Kingsley offers 130 accommodations with minibars and espresso makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 15 per day)
  • Secured, covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 42 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ms Mary
  • Romberg's
  • Roundhouse

Things to do

  • Bicycle storage
  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 42 for adults and from AUD 19 for children
  • Valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Frequently asked questions

What is the cancellation policy at Crystalbrook Kingsley?

Crystalbrook Kingsley offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crystalbrook Kingsley?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Crystalbrook Kingsley on 9 Mar 2025 start from NZ$224.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crystalbrook Kingsley?

Yep, Crystalbrook Kingsley has secured covered valet parking with in/out privileges for AUD 50 per day. Onsite parking is limited.

Are there any beaches close to Crystalbrook Kingsley?

Yep, Crystalbrook Kingsley is a short 18-minute walk from Newcastle Beach.

What makes Crystalbrook Kingsley a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Crystalbrook Kingsley.

Does Crystalbrook Kingsley serve breakfast?

Yeah, buffet brekkie is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Crystalbrook Kingsley?

No, Crystalbrook Kingsley does not offer an airport shuttle service.

Is there a bar or restaurant at Crystalbrook Kingsley?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crystalbrook Kingsley?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Crystalbrook Kingsley?

No, only service animals are allowed.

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 276 out of 424 reviews
Rating 8 - Good. 94 out of 424 reviews
Rating 6 - Okay. 33 out of 424 reviews
Rating 4 - Poor. 13 out of 424 reviews
Rating 2 - Terrible. 8 out of 424 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly the staff at check in were excellent and secondly the room was lovely. The decor is stunning both in the foyer and the room. Everything was beautiful. Check out the next day was quick and easy. It was our first visit to Newcastle and will definately be back to stay for longer to be able to try the different styes of restaurants close to the hotel and take the walks around the parks. Can't wait
Stayed 1 night in Jan 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel right in the middle of City. Great views of the busy port. Incredible views from awesome breakfast buffet on top floor. Definitely worth the cost.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anne-Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very high end rooms. Exquisite restaurant and view.
Stayed 2 nights in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jan 2025

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great hotel.
Stayed 1 night in Jan 2025

8/10 Good

Richard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Despite the hotel being overall better than average, there were several issues that made giving the Cystalbrook Kingsley a lower than 5-star rating. Firstly, the Valet service was not a proper valet service. There was no entrance to drive in to and the business was using the reception check-in staff to be the valet. We had expensive items in our car and felt the need to watch over our vehicle until in the end I had to insist that our vehicles were parked. They also charged $50 a night for this service which was well overpriced when compared to other Crystalbrook hotels we had recently stayed at. Furthermore, they also keep your vehicle keys making it more difficult to access the car if required. There were also several cleanliness issues with the room. My wife found old blood stains on the corner of the underlay and the shower base was starting to grow some quality Mould. Our room was on the opposite side to King street directly above a noisy beer garden. This was not the hotels' fault, but something to consider if you are staying at the hotel over the weekend. You could tell that they had tried hard with the interior decorating of the room, but the layout was less than desirable with a two-seater couch, a table, single sitting chair and purpose built mini-bar all jammed into one corner of the room making it impossible to use all the items at once. Overall, our stay was OK but a little bit disappointing after seeing the hotel on TV and being quite excited about our stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Kingsley was a very quiet place to stay and was in walking distance to Newcastle's nightlife.
Stayed 1 night in Jan 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Convenient comfortable
Stayed 1 night in Jan 2025

6/10 Okay

Benjamin

Liked: Cleanliness
Disliked: Property conditions & facilities
Don’t bother staying here if you’re driving a bigger car, there is nowhere safe to park. On site parking is 50 dollars per night and only accommodates cars u fee 1.9m. Rooms were nice but quite small. Staff were friendly but not helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, very impressed with the property, fantastic breakfast with gorgeous views, will definitely stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting place with character. A bit of luxury but not over the top.
Stayed 2 nights in Dec 2024

8/10 Good

Darryl

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms. Close to everything I needed within walking distance
Stayed 3 nights in Dec 2024

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view staff were friendly. Nothing was a problem at all will definately come back and stay
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Leo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best Hotel in Newcastle.
Stayed 1 night in Nov 2024

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We stayed at Crystalbrook Kingsley as we were attending a show at the Civic Theatre next door. This was our second time, and we had fond memories of having pre-show drinks at Rombards on L9, watching the sun go down with amazing views over the harbour. This time we were to be sadly disappointed. After travelling up to L9 and disembarking the lift, we were met with a staff member telling us the bar was closed to hotel guests as there was a private function on! Seriously? We then went down to the G level bar, which was full of hotel guests unable to access the L9 bar and had to sit outside with our drinks - which if the area had atmosphere - we would not have minded at all. Disappointingly, it did not. For an establishment that prides itself on luxury accommodation, this outside area looks like an afterthought - or no thought at all. We thought we would have a post-show drink, only to find that none of the bars in this five-star hotel were open! We thought that if there is a show on at the theatre next door, and quite a few of your hotel guests are there for that show, why wouldn't you accommodate your guests? Underwhelming, oversight, disappointing.
Stayed 1 night in Nov 2024

10/10 Excellent

Lubco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location with a fantastic bar
Stayed 1 night in Nov 2024

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accomodation. Parking is a bit of a problem and needs to be better managed by the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

blair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kelly

It was very disappointing that there was no parking
Stayed 4 nights in Nov 2024