8/10 Good
Tony M.
14 Feb 2025
Liked: Cleanliness
Invisible Host
I messaged the host the day before about check in procedure. No reply. Arrived to check in but nobody there and no details about how to access the lock box. Called the host’s number on VRBO but the number was unavailable. Pondered long and hard about my next move. The cleaners arrived to clean the main house at 3.10 and were very helpful. They had no idea we were checking in. They called their cleaning boss more than once and eventually found the code for the lock box so we could enter the property. Without their valuable help we would have had to find alternative accommodation and claimed a refund from VRBO. Lack of communication with the host was a major concern and the cleaner’s assistance saved the day.
Tony M.
Stayed 2 nights in Feb 2025