Fairmont San Francisco

5.0 star property
Luxury San Francisco hotel in Downtown San Francisco with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont San Francisco

Terrace/patio
Lobby
Nightclub
Signature Suite, 1 King Bed with Sofa bed, Corner
View from room

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff, spacious rooms, property condition

Popular amenities

  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
950 Mason Street Atop Nob Hill, San Francisco, CA, 94108
  • Grace Cathedral
    3 min walk
  • SF Masonic Auditorium
    3 min walk
  • Union Square
    8 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    15 min drive

Room options

Penthouse, 3 Bedrooms, Terrace, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 557 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

Fairmont, Suite, 1 King Bed, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • Bay view
  • Sleeps 3
  • 1 King Bed

Fairmont, Classic Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Sofa bed - double
Frette Italian bed sheets
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, View (Diplomat Suite)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 105 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View (Cambridge Suite)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 102 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Napoleon Suite, 2 Bedrooms, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 139 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Junior Family Suite, 2 Queen Beds with Sofabed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 81 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Fairmont, Junior Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Sofa bed - double
Frette Italian bed sheets
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Fairmont, Classic Double Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony (Buckingham Suite)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Main Building Balcony Suite, 1 Queen Bed with Sofabed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed, View, Corner

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 59 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 59 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View (Main Building)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Fairmont, Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Fairmont, Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Twin Room, 1 Single Bed (Main Building)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Room, 1 King Bed, City View, Tower (Floors 2-23)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont, Classic Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Signature Room, 1 King Bed, View, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • 34 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Signature Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • 34 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, City View, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Frette Italian bed sheets
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

San Francisco

A luxury stay in the heart of San Francisco awaits you at Fairmont San Francisco. Within a 30-minute stroll, you'll find Lombard Street and Moscone Convention Center. Highlights at this historic hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, facials and aromatherapy. The restaurant, Tonga Room, serves Asian cuisine and is open for dinner. Enjoy the gym and sauna as well as access to free bike hire. 55000 square feet (5110 square metres) of event facilities include 22 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Downtown San Francisco hotel, you'll be 2.1 km (1.3 mi) from Pier 39 and 2.8 km (1.7 mi) from Oracle Park.

What's nearby

  • Lombard Street - 2 min drive - 1.8 km
  • Moscone Convention Center - 3 min drive - 2.6 km
  • Oracle Park - 3 min drive - 2.9 km
  • Pier 39 - 4 min drive - 2.3 km
  • Alcatraz Island - 4 min drive - 3.4 km

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco International Airport (SFO) - 27 min drive

Restaurants

  • ‪The Masonic - ‬3 min walk
  • ‪The Coffee Movement - ‬4 min walk
  • ‪Top of the Mark - ‬1 min walk
  • ‪Back to Back - ‬5 min walk
  • ‪New Fortune Dim Sum & Coffee Shop - ‬4 min walk

About this property

Fairmont San Francisco

Luxury San Francisco hotel in Downtown San Francisco with 2 restaurants
Fairmont San Francisco offers its guests a full-service spa, a health club, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges.

Business amenities include a 24-hour business centre and 22 meeting rooms. Event space at this hotel measures 55000 square feet (5110 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Fairmont San Francisco. For a fee, parking is available.

This 5-star San Francisco hotel is smoke free.

  • 606 guestrooms or units
  • 23 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 55000 sq ft of conference space
  • 5110 sq. m of conference space
  • Built in 1907
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Fairmont San Francisco offers 606 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 42-inch Smart televisions come with premium digital channels and pay-per-view films. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, fridges and in-room massages can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 97.47 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 19 to 48 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Cirque Bar
  • Laurel Court
  • Tonga Room

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 55,000 square feet of conference space

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 23 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1907
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Minibar
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.19 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19 to 48 per person
  • Fee for in-room wireless Internet: USD 0.00 per night (rates may vary)
  • Valet parking fee: USD 97.47 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont San Francisco Hotel
Fairmont Hotel San Francisco
Fairmont San Francisco
San Francisco Fairmont
The Fairmont San Francisco Hotel San Francisco
The Fairmont San Francisco Hotel
The Fairmont San Francisco
Fairmont San Francisco Hotel
Fairmont San Francisco San Francisco
Fairmont San Francisco Hotel San Francisco

Frequently asked questions

What is the cancellation policy at Fairmont San Francisco?

Fairmont San Francisco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont San Francisco?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Fairmont San Francisco on 25 Nov 2024 start from NZ$405.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont San Francisco?

Yep, Fairmont San Francisco has secured covered valet parking with in/out privileges for USD 97.47 per day.

Are there any beaches close to Fairmont San Francisco?

The closest beach to Fairmont San Francisco is Ocean Beach (9.4 km).

Is there a spa on site at Fairmont San Francisco?

Yep, there is an onsite spa at Fairmont San Francisco. You'll enjoy heaps of services like facials and body treatments.

What luxury perks are available at Fairmont San Francisco?

Fairmont San Francisco features a full-service spa, a health club and 2 restaurants. All guestrooms come with Frette Italian sheets, pillowtop beds and late-night room service.

What makes Fairmont San Francisco a romantic place to stay?

Couples dining and a champagne service, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Fairmont San Francisco.

Is Fairmont San Francisco family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Fairmont San Francisco is a hit with families.

Does Fairmont San Francisco serve breakfast?

You bet, cooked-to-order brekkie is served weekdays between 7:00 AM and 11:00 AM and weekends between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at Fairmont San Francisco?

No, Fairmont San Francisco does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont San Francisco?

Yep, Fairmont San Francisco has 2 restaurants.

What time are check-in & check-out at Fairmont San Francisco?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Fairmont San Francisco?

Furry friends are welcome at Fairmont San Francisco, with food and water bowls on offer.

Fairmont San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 765 out of 1125 reviews" "
Rating 8 - Good. 160 out of 1125 reviews" "
Rating 6 - Okay. 90 out of 1125 reviews" "
Rating 4 - Poor. 69 out of 1125 reviews" "
Rating 2 - Terrible. 41 out of 1125 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
As always, perfect!
Stayed 1 night in Aug 2024

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous staff and property!
Stayed 3 nights in Aug 2024

10/10 Excellent

Geysel

Liked: Cleanliness, staff & service, property conditions & facilities
great location and feels safe as opposed to the rest of the city
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Calestro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont in all its affordable opulence was well worth the stay. Everything from the staff to the property upkeep and the fabulous comfortable room with a view made it an amazing weekend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Herry

Stayed 2 nights in Aug 2024

2/10 Terrible

Brendan

Stayed 5 nights in Jul 2024

10/10 Excellent

William, Santa Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel was my thinking as I walked through the lobby to the front desk. The room was as expected from a fairmont. Beware of touching items in the room, the tablet, the stocked fridge, the snacks. If you remove them you are “conveniently” charged as they put it. lol I wish the stay was longer, it was a great place to stay. Did not dine or use their services as it was a pit stop on our road trip. Loved it. What I didn’t like. I couldn’t keep my own drinks cool in the fridge. So ice in a bucket it is. Keep that in mind.
Stayed 1 night in Aug 2024

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s such a lovely old hotel. Gorgeous. Only thing that was a drag was that there is no bar open in afternoon. It opens at 5. I would have enjoyed a cocktail in the gorgeous bar after a day scaling those famous hills!
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with friendly staff. Walking distance to Masonic Auditorium where we saw a show.
Stayed 1 night in Aug 2024

6/10 Okay

Jeff

Liked: Cleanliness, room comfort
Okay overall
Stay was okay. Bad taste in mouth for multiple reasons: front desk employee when checking in told us that our gym visit(s) would be included in the room rate. When we went to the gym, sure enough, it was not included but we were told if we wanted to use the gym we needed to pay $20 each. We said nah. Second reason: under the impression that parking was included as it never indicated that it is a separate charge, but it wasn’t. Basically if you want to park on the hotel property you have to use the valet parking which is $88~ per night. Anyway. Overall cool to stay there for the historical and character appeal that the hotel has; other than that, I’d go somewhere else next time in the city.
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff was wonderful. Only negative was we had to go from the 12th floor to the 9th floor to get ice.
Stayed 5 nights in Aug 2024

10/10 Excellent

Josee-Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 1 night in Aug 2024

6/10 Okay

Katrina

Liked: Cleanliness, staff & service
Disliked: Amenities
Our room: Very uncomfortable bed. Hardly any water pressure for the shower. Terrible view. I believe we were put in a terrible room because we didn't know that Kamela Harris was coming to do a fundraiser. We left one night early because of the chaos and terrible room. Also all the food was not worth the money at all. All the staff we encountered were very pleasant.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We started off our day with a Bay lunch cruise and ended it with a stay here. Beautiful hotel, clean, fun! We had some drinks at theTonga Room. Great times!
Stayed 1 night in Aug 2024

10/10 Excellent

Brenna, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very majestic and lovely. The entrance is gorgeous. We came here specifically to go to the Tiki bar in the basement and it was amazing! The coffee shop could use an upgrade and maybe some more staff but the Sweet barista was doing his best.
Stayed 1 night in Aug 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is luxurious and gorgeous!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very impressive hotel, in a good location. All of our interactions with the staff were very pleasant. We stayed in the original building and it was great. Nice beds, nice linens and turndown service.
Stayed 4 nights in Aug 2024

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel in a nice location
We had a nice stay at the Fairmont San Francisco. The only two issues we had was with the check in (which was very slow for the number of guests in line) and the TV (which had a messed up picture). The room was nice, and the closet size massive. The bathroom was very small and could only accommodate one person at a time but the water pressure in the shower was excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful historic building with wonderful views of city right on cable car line. The Tonga room, a well preserved example of tiki bar culture, is worth a visit. Also loved the rooftop garden. Only complaint is the WiFi was not easy to access.
Stayed 3 nights in Aug 2024