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InterContinental San Francisco by IHG

4.0 star property
Hotel with 2 restaurants, a quick walk to Moscone Convention Center

Photo gallery for InterContinental San Francisco by IHG

Exterior
Lobby lounge
Point of interest
Premium bedding, minibar, in-room safe, desk
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
The current price is NZ$388
includes taxes & fees
3 May - 4 May

Explore the area

Map
888 Howard Street, San Francisco, CA, 94103
  • San Francisco Museum of Modern Art
    ‪8 min walk‬
  • Moscone Convention Center
    ‪8 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪27 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, View, Corner

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, View, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible (Mobility)

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, View (Skyline View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds, View (Skyline View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, View (West Side View)

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, View (West Side View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, View (West Side View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds, View (West Side View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, View (West Side View)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, View (West Side View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View, Corner

Room amenity

Premium Room, 1 King Bed, View, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, View (West Side View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed, View (West Side View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, View (Skyline View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed, View (Skyline View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, Accessible, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Accessible, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, View (West Side View)

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, View (West Side View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds, View, Corner

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Double Beds, View, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, View (West Side View)

Room amenity

Classic Room, 1 King Bed, View (West Side View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, View (Skyline View)

Room amenity

Classic Room, 1 King Bed, View (Skyline View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Mobility)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Mobility)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, View (West Side View)

Room amenity

Suite, 1 Bedroom, View (West Side View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 67 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 2 Double Beds, Accessible (Mobility)

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Mobility)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility)

Free toiletries, hair dryer, bathrobes, towels

Premium Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Room amenity

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, View (West Side View)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, View (West Side View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Francisco

InterContinental San Francisco by IHG puts you in the heart of San Francisco, within just a 10-minute stroll of Yerba Buena Gardens and San Francisco Museum of Modern Art. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a gym. .The restaurant, Luce, serves Californian cuisine and is open for breakfast, lunch and dinner. Bar 888 is the hotel's own lobby lounge. Enjoy the gym and Hot tub. 43000 square feet (3995 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning full breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Downtown San Francisco hotel include Moscone Convention Center and Oracle Park is within 30 minutes.

What's nearby

  • San Francisco Museum of Modern Art - 8 min walk - 0.7 km
  • Moscone Convention Center - 8 min walk - 0.7 km
  • Oracle Park - 2 min drive - 1.8 km
  • Lombard Street - 4 min drive - 3.9 km
  • Pier 39 - 5 min drive - 3.9 km

Getting around

  • Yerba Buena-Moscone Station - 4 min walk
  • San Francisco Station - 15 min walk
  • San Francisco International Airport (SFO) - 27 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Mel's Drive-In - ‬5 min walk
  • ‪InterContinental Bar - ‬1 min walk
  • ‪Icicles - ‬3 min walk
  • ‪Executive Order Bar & Lounge - ‬3 min walk

About this property

InterContinental San Francisco by IHG

Hotel with 2 restaurants, a quick walk to Moscone Convention Center
InterContinental San Francisco by IHG offers its guests an indoor pool, a health club, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 43000 square feet (3995 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly InterContinental San Francisco by IHG. For a fee, parking is available.

This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 556 guestrooms or units
  • 33 levels
  • 2 dining venues
  • Conference rooms
  • 43000 sq ft of conference space
  • 3995 sq. m of conference space
  • Built in 2008
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
InterContinental San Francisco by IHG offers 556 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 60-inch plasma televisions come with premium digital channels, video game consoles and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (USD 84.36 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 to 75 for adults and USD 15 to 75 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bar 888
  • Bistro 888
  • Luce

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (43,000 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-inch HDTV with premium digital channels
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Weight limit: 50 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 41.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 18 to 75 for adults and USD 15 to 75 for children
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 84.36 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental San Francisco Hotel
InterContinental Hotel San Francisco
InterContinental San Francisco
San Francisco InterContinental
Intercontinental San Francisco Hotel San Francisco
San Francisco Intercontinental
Francisco Intercontinental

Frequently asked questions

What is the cancellation policy at InterContinental San Francisco by IHG?

InterContinental San Francisco by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental San Francisco by IHG?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at InterContinental San Francisco by IHG on 3 May 2025 start from NZ$318.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental San Francisco by IHG?

Yep, InterContinental San Francisco by IHG has secured covered valet parking with in/out privileges for USD 84.36 per night.

Are there any beaches close to InterContinental San Francisco by IHG?

The closest beach to InterContinental San Francisco by IHG is Ocean Beach (9.6 km).

Does InterContinental San Francisco by IHG have a pool?

InterContinental San Francisco by IHG has an indoor pool.

What luxury perks are available at InterContinental San Francisco by IHG?

InterContinental San Francisco by IHG features a health club, an indoor pool and 1 hot tub. All guestrooms come with premium bedding and 24-hour room service.

What makes InterContinental San Francisco by IHG a romantic place to stay?

1 hot tub and a Michelin-starred restaurant, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at InterContinental San Francisco by IHG.

Is InterContinental San Francisco by IHG family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that InterContinental San Francisco by IHG is a hit with families.

Does InterContinental San Francisco by IHG serve breakfast?

You bet, full brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at InterContinental San Francisco by IHG?

No, InterContinental San Francisco by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental San Francisco by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed on Wednesday, Thursday, Friday, Saturday and Sunday.

What time are check-in & check-out at InterContinental San Francisco by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at InterContinental San Francisco by IHG?

Furry friends are welcome at InterContinental San Francisco by IHG, with food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

InterContinental San Francisco by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 717 out of 1008 reviews
Rating 8 - Good. 157 out of 1008 reviews
Rating 6 - Okay. 67 out of 1008 reviews
Rating 4 - Poor. 38 out of 1008 reviews
Rating 2 - Terrible. 29 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this family-friendly place! When we checked in, the employee at the front desk offered us the option to upgrade to a suite. We paid a little extra for the junior suite, and it was absolutely worth it. There was plenty of space for our kids to play, and the beautiful view of San Francisco was a bonus. One interesting feature of the room was the large windows in the bathroom. After check-in, the employee gave our kids coloring books and a small stuffed seal, which made them very happy. I honestly didn't expect that! We ordered food from the different restaurants on-site, and the food was great! We would definitely come here again!
Stayed 1 night in Jan 2025

10/10 Excellent

Angela, University Place

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Darin

Disliked: Staff & service
The staff were pretty rude. I felt like I didn’t belong with the constant staring and asking for my room number to see if I was a guest.
Stayed 1 night in Dec 2024

10/10 Excellent

Taylour

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2024

2/10 Terrible

Izabella

Disliked: Cleanliness, staff & service, property conditions & facilities
my room was really dirty, I asked to clean it up, but again they only made my bed , but didn't clean the floor.... Moreover, in my room there were no essential things that should be... slippers, water etc... the telephone didn't work either.... the staff need to be more polite....
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for any occasion!
Stayed 4 nights in Nov 2024

10/10 Excellent

Armen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and easy
Stayed 1 night in Dec 2024

10/10 Excellent

Adolfo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great staff is amazing but the area around the hotel seems to be unsafe
Stayed 2 nights in Dec 2024

8/10 Good

Aileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only real complaint I had was the shower. You could fix your water. Then it would go to freezing cold and then burning hot. The whole time you’re in the shower you are adjusting the water. Very aggravating!
Stayed 7 nights in Dec 2024

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

JIALIANG

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing shocked me. The fridge in room didn’t seem to work. I asked and they told me if I wanted to use it, the charge would be $30/night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelangelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

YANILL

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ailin

Stayed 1 night in Dec 2024

10/10 Excellent

Jamal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints everything was good
Stayed 5 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was amazing! I would give the customer service 10 stars if I could. I highly recommend the Intercontinental!
Stayed 3 nights in Dec 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Pardis

Travelled with family
Disliked: Cleanliness
The stay wasn't awful overall. However, it could be improved in several ways. Most of the pillows smelled really bad. Also, there were some black stains near the shower door. Moreover, the breakfast buffet didn't have many options or beverages. We had to wait a long time for a coffee refill. There was no tea. When we arrived and when we were leaving, none of them staff offered any help with our heavy baggage. Again, the stay wasn't awful but there was a lot of room for improvement.
Stayed 2 nights in Dec 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024